Monitoring and Feedback Coordinator

Twaweza Job Description
Job Title:
Salary Level:
Reports to:
Feedback and Monitoring Coordinator
Learning, Monitoring and Evaluation
Director, Learning, Monitoring and Evaluation
Assistant Program Officers, for the three countries
Dar es Salaam, Kampala, Nairobi
Overall Responsibility:
You will be responsible for overseeing and implementing the learning and evaluation activities as articulated
in the Twaweza plan, documenting lessons learned and communicating those within Twaweza and liaising
with key external partners, and in close consultation with the Learning, Monitoring, and Evaluation Director
communicating at times outside Twaweza.
Specific Responsibilities
1. Coordinate the monitoring plans and specific monitoring activities across the 3 countries, including
developing plans, and keeping track of timelines and deliverables.
2. Develop and improve methods for monitoring across the Twaweza portfolio that will produce
(quantitative and qualitative) data relevant to Twaweza’s Theory of Change; with particular focus on (a)
feedback loops that facilitate implementation, and (b) measure of intermediate and long-term effects,
under guidance of the LME Director.
3. Oversee and support the country-based LME Officers in the implementation of the monitoring
portfolios (reviewing idea and decision memos, assisting in engaging qualified entities and consultants,
reviewing reports).
4. Oversee and support the analysis of monitoring data across the 3 countries to translate creatively into
well documented lessons, working closely with the implementing units.
5. Oversee and support, and as needed undertake, writing of briefs and summaries based on monitoring
exercises (for internal use as well as external communication).
6. Contribute to actively disseminating findings and lessons learned through monitoring, including regular
provision of material for updating the LME portion of the Twaweza website, and pro-active sourcing of
relevant forums, blogs or other spaces for sharing.
7. Assist the Learning, Monitoring and Evaluation Director to manage the external-facing components of
the monitoring agenda, including providing and preparing monitoring data for events (e.g., board
8. Contribute to organize the internal learning agenda in a creative and effective manner, specifically
linking the monitoring findings from the 3 countries into the various learning sessions.
General Responsibilities
1. Successfully implement above responsibilities and assigned activities in work plans and budgets,
consistent with Twaweza Policies.
2. Contribute effectively to planning, monitoring, reporting and information dissemination of
Uwezo’s/Twaweza’s work.
3. Collaborate with Twaweza staff across units and countries in a spirit of mutual respect and cooperation
to get things done.
4. Communicate your work through active use of internal platform (SalesForce), electronic calendar (Gcal)
and being accessible on electronic chat (Skype) as per Twaweza requirements.
5. Participate actively in organization-wide learning and other joint activities.
6. Comply with and foster adherence to the established Twaweza values, policies, regulations, guidelines
and procedures.
7. Undertake any other lawful tasks as may be assigned by your Supervisor and/or Executive Director.
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Twaweza Job Description
Core Qualifications
1. A Masters’ degree in a relevant field.
2. At least five years of relevant work experience.
3. Demonstrated knowledge and practical application of monitoring and evaluation approaches and
methods (mixed methods preferable)
4. Demonstrated strong analytical and conceptual skills; proven data analysis skills (both quantitative and
qualitative) a strong plus.
5. Demonstrated excellent writing skills, both formal (e.g., reports, papers), as well as informal (e.g., blogs)
6. Excellent verbal communication skills in English (Kiswahili a plus), including making persuasive and
exciting presentations based on monitoring data, and ability to synthesize findings into useable
7. Ability to think creatively about monitoring, including different ways of sourcing, packaging, and making
use of the information obtained.
8. Strong affinity with the thinking behind the Twaweza concept.
9. Demonstrated team working qualities, as well as ability to motivate and lead colleagues and teams in
working productively and deliver quality results.
10. Curiosity and passion to learn, push the envelope, innovate, take thoughtful risks and get things done.
Changes and Amendments:
This job description may be amended by Twaweza after consultation with the employee and the
Application process:
To apply for this position, please submit your CV (max 4 pages) to [email protected], including a
cover letter explaining your interests/motivations to work for Twaweza, and 2 samples of your
written work and names of 3 referees, in MS Word or PDF file. In the subject of your email write
your name and the position you are applying for.
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