FREQUENTLY ASKED QUESTIONS (FAQs) – “EASY BY RHB EASY

FREQUENTLY ASKED QUESTIONS (FAQs) – “EASY BY RHB EASY-PINJAMAN EKSPRES (EPE) –Loan Campaign- RinggitPlus.com
Campaign Period / Duration
Q1
What is the duration of this Campaign?
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A1
This campaign will run for 3 months commencing 15 January and ends on 15 April 2015
Eligibility
Q2
Who is eligible to participate?
A2
The new to bank EPE who have fulfilled the criteria specified in our terms and condition are eligible to participate.
Q3
A3
Who is NOT eligible to participate?
The following customers are not eligible to participate.
o Existing Easy Pinjaman Ekspres customers
o Permanent and contract employees of RHB Bank Bhd and Saving plus Sdn Bhd.
Q4
A4
What type of reward am I eligible under the YES Loan Campaign?
For each successful disbursement of EPE loan during the campaign period customer is eligible for (1) One of the
following reward:
Loan Amount (RM)
5,000-20,000
20,001-30,000
30,001-50,000
Guaranteed Gift
RM 50 Giant Voucher
RM 200 Giant Voucher
Huawei Tablet + 1 Year E- Malay Mail Subscription
Q5
A5
How will I be entitled for the Giant Voucher or Huawei Tablet?
Customer MUST:
o Submit the EPE application via www.ringgitplus.com during the campaign period.
o Walk in to nearest Easy by RHB outlet to complete the EPE Loan facility application.
o Customer is only eligible to (1) One of the reward according to their final loan disbursement amount.
Q6
A6
How many times can I be rewarded with the Giant Voucher or Huawei Tablet?
Each eligible customer can only be rewarded once during the entire campaign period.
Q7
A7
When will I receive the Giant Voucher or Huawei Tablet?
The Organizer (RinggitPlus) will send each Campaign Gift via a reputable courier service within 28 days of Easy by RHB
confirming that the applicant has been approved & fund has disbursed for RHB Easy Pinjaman Ekspres Personal Loan
application
Q8
A8
How will I receive the Giant Voucher or Huawei Tablet?
The Organizer will send each Campaign Gift via a reputable courier service to the registered address available in the
bank systems.
Q9
A9
Can I exchange the Giant Voucher or Huawei Tablet to cash or other products?
No, all Giant Voucher or Huawei Tablet is non-exchangeable for cash or in kind whether partially or fully.
Q10
A10
From where can I obtain more information on this campaign?
For more information, call 1-300-22-EASY (3279) or visit www.rhbgroup.com/easy. Alternatively you may call 0378900808 (Ringgitplus) or visit https://ringgitplus.com/en/personal-loan/Easy-by-RHB-Easy-Pinjaman-Ekspres.html.
Q11
A11
Does the Huawei tablet come with warranty?
Yes for a period of 12 months.
Q12
A12
Who shall I be in touch with, if the Huawei tablet I received is faulty upon arrival?
You may call 03-78900808 (Ringgit Plus) or 1800 22 0086 (Huawei Customer Support) for the warranty. Alternatively
you may walk in to the nearest service centre at your convenient and the list of service centre location is available at
http://consumer.huawei.com/my/support/service-center/index.htm