FREQUENTLY ASKED QUESTIONS (FAQs) – “EASY BY RHB EASY-PINJAMAN EKSPRES (EPE) –Loan Campaign- RinggitPlus.com Campaign Period / Duration Q1 What is the duration of this Campaign? th th A1 This campaign will run for 3 months commencing 15 January and ends on 15 April 2015 Eligibility Q2 Who is eligible to participate? A2 The new to bank EPE who have fulfilled the criteria specified in our terms and condition are eligible to participate. Q3 A3 Who is NOT eligible to participate? The following customers are not eligible to participate. o Existing Easy Pinjaman Ekspres customers o Permanent and contract employees of RHB Bank Bhd and Saving plus Sdn Bhd. Q4 A4 What type of reward am I eligible under the YES Loan Campaign? For each successful disbursement of EPE loan during the campaign period customer is eligible for (1) One of the following reward: Loan Amount (RM) 5,000-20,000 20,001-30,000 30,001-50,000 Guaranteed Gift RM 50 Giant Voucher RM 200 Giant Voucher Huawei Tablet + 1 Year E- Malay Mail Subscription Q5 A5 How will I be entitled for the Giant Voucher or Huawei Tablet? Customer MUST: o Submit the EPE application via www.ringgitplus.com during the campaign period. o Walk in to nearest Easy by RHB outlet to complete the EPE Loan facility application. o Customer is only eligible to (1) One of the reward according to their final loan disbursement amount. Q6 A6 How many times can I be rewarded with the Giant Voucher or Huawei Tablet? Each eligible customer can only be rewarded once during the entire campaign period. Q7 A7 When will I receive the Giant Voucher or Huawei Tablet? The Organizer (RinggitPlus) will send each Campaign Gift via a reputable courier service within 28 days of Easy by RHB confirming that the applicant has been approved & fund has disbursed for RHB Easy Pinjaman Ekspres Personal Loan application Q8 A8 How will I receive the Giant Voucher or Huawei Tablet? The Organizer will send each Campaign Gift via a reputable courier service to the registered address available in the bank systems. Q9 A9 Can I exchange the Giant Voucher or Huawei Tablet to cash or other products? No, all Giant Voucher or Huawei Tablet is non-exchangeable for cash or in kind whether partially or fully. Q10 A10 From where can I obtain more information on this campaign? For more information, call 1-300-22-EASY (3279) or visit www.rhbgroup.com/easy. Alternatively you may call 0378900808 (Ringgitplus) or visit https://ringgitplus.com/en/personal-loan/Easy-by-RHB-Easy-Pinjaman-Ekspres.html. Q11 A11 Does the Huawei tablet come with warranty? Yes for a period of 12 months. Q12 A12 Who shall I be in touch with, if the Huawei tablet I received is faulty upon arrival? You may call 03-78900808 (Ringgit Plus) or 1800 22 0086 (Huawei Customer Support) for the warranty. Alternatively you may walk in to the nearest service centre at your convenient and the list of service centre location is available at http://consumer.huawei.com/my/support/service-center/index.htm
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