Gulf Daily News Sunday, 1st February 2015 Zain Bahrain registers $10.9 million net profit MANAMA: Zain Bahrain generated revenues of BD71.8 million ($190.5m) in 2014, a decrease of 8.1 per cent on the previous year’s BD78.1m ($207.1m). EBITDA for the period reached BD27m and BD29.3m with percentage change of 7.8pc, reflecting a healthy margin of 36.9pc. Net income amounted to BD4.1m ($10.9m) in 2014, a decrease of 24pc on the previous year of BD5.4m, reflecting earnings per share of 13 fils for the 12 months ending on December 31, compared with 17 fils per share in 2013. Zain Bahrain witnessed customer growth of 2.1pc in 2014 to serve 788,000 customers as at December 31. For the fourth quarter of 2014, Zain Bahrain recorded revenues of BD17.8m, down 11.1pc from 2013 where revenues were at BD18 million. EBITDA for the quarter reached BD6.9m from BD7.8m in 2013 (11.5pc change), reflecting a strong margin of 38.4pc. Net income for the quarter reached BD1.2m compared with BD1.6m during the same period in 2013 (25pc change), reflecting a 14pc decrease year on year. Shaikh Ahmed bin Ali Al Khalifa said. Zain Bahrain completed an initial “The environment for telecom in public offering (IPO) of 15pc of its Bahrain and the region was challenging share capital on September 30, which during the year, though Zain Bahrain saw 48m ordinary shares offered at 190 successfully leveraged many of its strafils per share. tegic assets in order to record It listed on the Bahrain a reasonable performance Stock Exchange on December investing a huge $100m 4 with the share price trading in building a new 4G LTE at 200 fils as at December 31. nationwide network.” Net income for the year “The board of directors was impacted by a number will recommend to the annuof one-off expenses associal general assembly a cash ated with the IPO, includdividend of 5pc at par equaling an exceptional penalty of ling 5 fils per share totalling BD543,000. BD1.8m subject to regulatoIt completed a $100m ry approvals,” the chairman investment during 2014, n Shaikh Ahmed added. completely revamping its Shareholders’ equity stood state-of-the-art 4G LTE mobile net- at BD59.3m as at December 31. work, which contributed to a steady “Despite the competitive telecom growth in data-related revenues by 6pc landscape and a highly penetrated maryear on year. ket in Bahrain, we have undertaken “We attained significant achieve- many transformational initiatives to ments during 2014, one of which was drive operational efficiency and innovalisting on the Bahrain Stock Exchange, tion across our operation. Our new 4G from where we believe we can continue LTE nationwide network will allow us to drive value for our widened base of to fully exploit the growth opportunities shareholders,” Zain Bahrain chairman in mobile broadband, building on our successes in driving voice and data revenues forward,” Zain Bahrain general manager Mohammed Zainalabedin said. “We are transforming the operation to align with Zain Group’s strategy of becoming an integrated digital telecom operator, building on our strong brand, fostering our existing customer base, and developing new business opportunities in the area of enterprise services,” he said. The operator focused its efforts on strengthening its customer care efforts in 2014 by revamping 22 retail shops across the kingdom, supported by a strong team of sales and customer care representatives. The ‘enhanced shops’ represented an improved retail experience and provided a one-stop destination for customers offering education, support and hands-on demonstrations of products and services along with self-service machines and a dedicated SIGNATURE team member along with a technical support area. A key element introduced is the customer management system, which allows customers to schedule an appointment at any Zain shop. Russian GDP seen falling 3pc this year MOSCOW: Russia’s economy ministry yesterday said it expected gross domestic product to fall three per cent this year, more optimistic than many analysts’ forecasts of a 4-5pc drop. The economy has been hit by a sharp fall in oil prices and sanctions imposed on Moscow for its role in the Ukraine crisis, leaving Russia facing its first year of recession since 2009 in the wake of the global financial crisis. Economy Minister Alexei Ulyukayev said the 3pc was based on an oil price forecast of $50 per barrel, which he called a “conservative” figure compared with more upbeat consensus forecasts, Interfax reported. Despite that the ministry’s economic growth forecast was more optimistic than analysts polled in late January who saw the Russian economy falling by 4.2pc this year. Moody’s rating agency said earlier that the GDP fall may by as much as 5.5pc. Analysts at Danske in Copenhagen said in a recent note GDP may contract by 8pc. The ministry’s $50 per barrel oil price forecast was half of the $100 per barrel the ministry envisioned last summer in its economic scenario for this year. Inflation, according to Ulyukayev, would not ease this year and would hit 12pc by the end of 2015, compared with 11.4pc in 2014. n Industry and Commerce Minister Zayed Al Zayani met representatives of GOIC and discussed ways to develop knowledgebased industris and find opportunities for investment in this sector. The ministry is working on an integrated study to develop this sector. The working group on this study consists of experts from GOIC and the World Bank as well as ministry officials. They will collect and analyse information on key emerging technologies in the GCC region with particular reference to metals, especially aluminium, water treatment, plastics and chemicals, electronics and semiconductors, pharmaceuticals and biotechnology and other areas. VIVA reports widest 4G network coverage MANAMA: VIVA Bahrain reported the widest 4G network coverage and ranked top on Quality of Service, according to official independent reports issued by the Telecommunications Regulatory Authority (TRA) at the end of last year. Based on the findings, VIVA’s 4G network has the widest coverage in Bahrain reaching 99.7 per cent of the population. Additional key indicators were evaluated under the Quality of Services report which presents a performance snapshot of voice, data, short messages services (SMS) and video streaming services. VIVA ranked top in voice quality of service, scoring 97.4pc success rate in setting up and holding a call, it showcased 100pc data coverage on its 4G network, and 100pc of successful transfers at an average speed of 35 Mbps. VIVA’s 4G network also recorded a 98pc success rate of setting up and holding a video stream for two minutes. “Based on the tests conducted by the TRA, all three operators are performing well which is further proof of the healthy level of competition in Bahrain,” VIVA Bahrain chief executive Ulaiyan Al Wetaid said. “We are pleased with VIVA’s positive performance positioning our 4G network with the widest coverage in Bahrain. VIVA’s technological advancements and investments in infrastructure have ensured that we meet the communication needs of our customers which demand cutting-edge services and the best customer experience.” The assessment was conducted by an independent agency to ensure a reliable, fair and non-discriminatory audit of all three networks – Batelco, VIVA and Zain – and allow consumers to make choice based on quantitative and qualitative data. The detailed audit of mobile service providers on various parameters for mobile telephony and broadband services included network availability, call drop rate and billing. The reports evaluated key quality of service indicators of the operators’ mobile networks including network coverage and quality of services available. 21 Simplifying management processes Strategic Reflections HILMY CADER M anaging a business is essentially a simple process – ask any successful owner of a small merchant business. At the root of their business are a few products and services that serve as their core focus. This is generally supplemented by a rudimentary form of bookkeeping and minor promotional activities that usually involve leaflet distribution, inexpensive advertisements in local newspapers, or more importantly, by word of mouth. However, we in the ‘corporate world’, in our pursuit to ‘glamourise’ and ‘differentiate’, complicate business management. We are caught up in an ‘always-busy’ syndrome of high activity levels that do not always translate to value. For instance look back at your previous week and attempt to identify how many meetings, conferences, emails and reports were actually beneficial for the success of the business. The small merchant, struggling for survival in a competitive environment (and perhaps also struggling to consistently put food on the table), will never do anything that he/she cannot see the cash flow for. Consider certain aspects of the model your business is founded upon, for example a specific process adopted within your organisation. Can you, in laymen terms, explain what it is and how it contributes to the value proposition you offer your customers? Or are you one of those people who find it difficult to explain what exactly their job is and what exactly their business does? The main issue in complicating business management is that we tend to get lost in its complexity. It’s even more alarming that we adopt a belief that if a solution is very simple, it cannot be any good. As a result, we are ‘blind’ to absolutely simple ways to manage a challenge. Complexity can often be quite costly, especially if the problem at hand is quite simple. Take for instance the automation of a certain business process. When it can be done quite cheaply and easily by relying on existing software already in use, there is no need to purchase over-the-top ‘productivity enhancing’ software suites that only end up costing a fortune in both money and time spent for training and implementation. We need to begin simplifying our complex business management processes and in doing so we need to start asking the very basic questions that even a child would ask. Mr Cader is the chief executive of MTI Consulting
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