1. Healthcare

Chetan Kapoor
[email protected]
http://chetankapoor.com
Education
Master of Arts, Non-Profit Administration
John Carroll University
GPA: 3.70/4.00
May 2015
University Heights, OH
Bachelor of Science, Management
John Carroll University
GPA: 3.02/4.00
May 2013
University Heights, OH
Work Experience
Graduate Assistant
Jun 2013 – Present
John Carroll University
University Heights, OH
• Assist faculty in the department of teaching undergraduate courses, including laboratory assignments,
providing other appropriate professional assistance, including grading examinations, problem sets and creating
courses on Blackboard/Canvas.
• Design and facilitate workshops for faculty, staff, and students on Blackboard, Canvas, Photoshop,
Dreamweaver, iMovie, and Final Cut Pro X.
Disney Intern
Jan 2013 – May 2013
Walt Disney World
Orlando, FL
• Obtained invaluable interpersonal communication skills by building rapport with guests, enhancing their
experience and promoting an efficient work environment.
• Developed valuable skills in the operation of the point of sales terminals, stocking, inventory control, cash
handling, sales, and guest relations.
• Recognized for technical expertise and excellence in upholding the Disney Key Quality Standards.
Center For Digital Media Assistant
Sep 2010 – Dec 2012
John Carroll University
University Heights, OH
• Designed an average of 15-20 digital media related projects for students and faculty per month.
• Provided outstanding customer service and technical assistance.
Volunteer Experience
Advance Directives Volunteer
Nov 2013 – Present
Cleveland Clinic
Cleveland, OH
• Contact family members of former patients who are hospitalize to determine existence of AD documents.
• Vet Advance Directives documents to identify presence of specific, required information using EPIC system.
Professional Projects
Co-founder/Marketing Director
Sep 2013 – Present
Keep Playing Cleveland
University Heights, OH
KPC reduces economic barriers to sports by mobilizing the community to donate new and gently used sporting
equipment and by distributing the equipment to Cleveland agencies serving economically disadvantaged youth.
Web Developer
Sep 2013 – Oct 2014
Vision of Angels Youth Foundation
Cleveland, OH
Designed, programmed, and continued management of new website (www.visionofangels.org). Resulted in refreshed
branding and website with increased followers on Twitter and Facebook by over 300% in first 12 months.
Technical Skills
Languages & Development: PHP, XHTML, CSS, Testing, Usability, User Interface Design, Cross-Browser Compatibility
Software: Microsoft Access, PowerPoint, Excel, Adobe Illustrator, Dreamweaver, Photoshop, Premiere, InDesign