Government of Odisha Department of Higher Education ******* ! 9~ No.: /HE, Dated: Q__~ /01/2015 +fE - Ft_ - 'JJ - L HS £_ - '1/ ' it (N-) From Shri D,P Behera, lAS Additional Secretary to Government To The Director, Information & Public Relation Department, Govt, of Odisha Sub: Publication of Expression of Interest on e-valuation. Sir, I am directed to enclose herewith copy of an advertisement regarding e-valuation for the Session 2014-15, The advertisement may please be published in the following newspapers on 30/01/2015 SL# 1 Language English Newspapers 2 Odia Newspapers Name The The The The The The Times of India, New Indian Express, Telegraph Samaj, Dharitri Sambad Ene!: Both hard copy & soft copy of the advertisement in a CD, e-Mail: [email protected] you:~ ~.~ AdditionalSecretaryt~t-;Zl,J,t Memo No. \ 9?9 IH.E., Dated: ~/01/2015 \ Copy forwarded to the State Portal Head, IT Center State Secretariat, Odisha is kindly requested to publish the EoI in the state portal www.odisha.gov.in. Expression of Interest (EoI) For SCANNING, IMAGING AND ON-SCREEN EVALUATION OF ANSWER BOOKS Government of Odisha Higher Education Department pg. 1 Table of Contents Part -1 General Terms 1. 2. 3. 4. 5. 6. 7. Goals of this Expression of Interest (EoI) EoI Issuing Authority Tentative calendar of Events Availability of the EoI documents Bidder’s conference EoI Processing fees Venue and Deadline for Submission of proposals Part -2 Scope of Work and Services 1. Background 2. Scope of Work Part -3 Bidding Terms & Pre-qualification Criteria 1. 2. 3. 4. 5. 6. 7. 8. Conditions under which EoI is issued Right to the content of the proposal Acknowledgment of Understanding of the terms Evaluation of the Pre-qualification of the proposal Language of the proposal Pre-qualification Criteria Response requirements Pre-qualification requirements proposal Part -4 Annexure – Response format 1. 2. 3. 4. 5. pg. 2 Form I: Covering letter Form II: General details of organization Form III: Financial details of the organization Form IV: Transitioning of Turnkey IT Project experience Form V: Details of ISO & CMMI Certifications Part -1 General Terms pg. 3 1. Goals of this Expression of Interest (EoI) The objective of this Expression of Interest (EoI) is to solicit for the interested bidders for participation in a bid process for selection of service Provider for design and development of a systematic process towards proper evaluation of +2 Answer books of student’s appearing examination session 2014-15. The service provider will be responsible for Scanning & digitizing the answer booklets (32 pages) along with the On-screen (e-Evaluation) marking of the answer book images. This EoI intends to bring out the details with respect to the scope of services that are deemed necessary to share with the interested bidders. 2. EoI Issuing Authority This Expression of Interest (EoI) is issued by the Higher Education Department, Government of Odisha, Intended to short-list potential bidders. The department’s decision with regard to the short listing of bidders through this EoI shall be final and the department reserves all right to reject any or all bids without assigning any reason. Sl # 1 Item Project Title 2. Department 3. Contact Person Contact Person (Alternate) 4. Contact Details Website pg. 4 Description For Scanning, Imaging and On-screen evaluation of answer books Higher Education Department Government of Odisha Sri D.P. Behera, IAS Additional Secretary to Government Higher Education Department Government of Odisha Dr. Mihir Ku Das Officer In-Charge , PTC Cell, (Mo:9437393301) Higher Education Department Government of Odisha Higher Education Department Odisha Secretariat Building Bhubaneswar- 751001 Odisha E mail : [email protected] www.dheorissa.in 3. Tentative calendar of Events The following table enlists important milestones and timelines for completion of bidding activities Sl# 1. 2. 3. 4. 5. Milestone Release of Expression of Interest Bidders Conference (Pre bid Conference) Publication of Final RFP Last date of submission of RFP Opening of Technical Bid Date & Time 30/01/2015 07/02/2015 at 12:00 Noon 09/02/2015 21/02/2015 23/02/2015 at 11:00 AM at Conference Hall of Orissa State Bureau of Text Book Preparation & Production (Text Book Bureau), Bhubaneswar, Odisha 4. Availability of EoI document EoI can be downloaded from Odisha government website under the link Tenders & Advertisement, the same is also available in this department website www.dheorissa.in . The bidders are expected to examine all instructions, forms, terms, project requirements and other details in the EoI documents. Failure to furnish complete information as mentioned in the EoI documents or submission of a proposal not substantially responsive to the EoI documents in every respect will be at the bidder's risk and may result in rejection of the proposal. 5. Bidder’s Conference Higher Education Department will host a bidder’s Conference in Bhubaneswar, Odisha. The Conference is tentatively scheduled (in case of any further changes in dates or time, will be notified in the department website. The representatives of the interested organizations (restricted to two persons) may attend the bidders’ conference at their own cost. The purpose of the conference is to provide bidders with any clarifications regarding the EoI. It will also provide each bidder with an opportunity to seek clarifications regarding any aspect of the EoI and the project. The venue for the bid conference will be informed through department website (all participating bidders are expected to visit the department website regularly) 6. EoI processing fees A non-refundable processing fee for Rs. 10,000 (Rupees Ten thousand only) in the form of a Demand draft or a Pay Order drawn in favor of Deputy Secretary to Govt, Higher Education Department payable at Bhubaneswar has to be submitted along with the EoI Response. Bids received without or with inadequate EoI Processing fees shall be liable to get rejected. pg. 5 7. Venue and Deadline for Submission of proposals Proposals, in its complete form in all respects as specified in the EoI, must be submitted to Additional Secretary to Govt., Higher Education Department, Govt. of Odisha. Department may, in exceptional circumstances and at its discretion, extend the deadline for submission of proposals by issuing an addendum to be made available on the department website. pg. 6 Part -2 Scope of Services pg. 7 1. Background About Higher Education Department The Higher Education Department of the Odisha state looks after education at the level of University, Degree and Higher Secondary level. It also provides Vocational Education in order to prepare the Youth for self-employment. The Department also promotes professional courses in Government and Private Sector. The Council of Higher Secondary Education, Odisha CHSE (O) was established on 2nd January 1996 to look after various academic as well as examination related activities of higher secondary Courses. About Council of Higher Secondary Education, Odisha CHSE (O) The Council of Higher Secondary Education, Odisha (CHSE) was established in accordance with the Orissa Higher Secondary Education Act, 1982, with the objective to regulate, control and develop Higher Secondary Education in the State of Odisha. The need for Expression of Interest (EoI) To improve the quality of evaluation of theory answer books and to bring transparency in the examination system, it is proposed to introduce on-screen evaluation system for Annual and Instant Examinations. 2. Indicative Scope of Work Indicative Scope of Work for Computer based Evaluation This has been categorized in three broad phases: A. Pre-Evaluation Phase 1. Designing the evaluation plan and evaluation process in consultation with CHSE (O): A. For 30 Nos. of evaluation Centers and 01 Scanning Centre (number may vary) B. Complete Security management processes (Physical and IT for all centers and servers etc.) C. Evaluator handling process D. Click by Click Audit processes E. Other related processes involved for evaluation F. Training of Head Examiners /Examiners and confidential section staff of the Council on e- Evaluation towards capacity building of all involved stakeholder(s) pg. 8 2. To prepare and provide documentary manuals for all processes for safe and secure conduct of Evaluation, to be followed along with rules for contingency and exception handling/ emergency Procedures. 3. To provide specifications for Hardware and Software required at all stages of the evaluation as per marking scheme for A. 30 No. of Evaluation Centers and one Central Scanning Centre (number & locality may vary). B. Devices and systems to be used for authentication and audit trail mechanisms required for evaluation 4. The software should have role base security mechanism and proper industry standard authentication like Digital Signature, biometric, etc. and authorization mechanism should be implemented in the system. 5. Software application should be security audited from third party CERT-In empanelled vendor. 6. Software should facilitate for audit trail for all the transactions /activities during operation of the system. 7. To provide and setup secured software for Authoring and completing evaluation process. 8. Answer Books in sealed bags /packets will be handed over to the service provider by CHSE (O) for proper accounting of Answer Books and slips and processing leading to Computer based Evaluation. 9. Scanning should be done without cutting the spine of the Answer Booklet by employing the Book Scanners. All the pages of the booklet should be accounted for and identified with the booklet ID number. Document scanners with ADF (Automatic Document Feeder) are not allowed for scanning. 10. The scanned answer books to be securely made available in the evaluation centers by the service provider. 11. Answer Books to be opened in presence of the Center Supervisor deployed by CHSE (O) or Person in-charge with along with the Center In-charge deployed by Service provider. 12. Answer books would be handed over by the center supervisor, CHSE (O) to the Center In-charge, Service provider and after processing through scanning and digitizing method would be furnished back to center supervisor, CHSE (O). Proper process of Handling of Answer books would be intimated by CHSE (O) to the service provider 11. To provide suitable assessment scoring system or software as per requirement of CHSE (O). pg. 9 (a) To identify required Evaluation centers with each center of minimum capacity Of 100+20% buffer i.e. 20 per 100 systems as buffer per shift. (b) To ensure that Evaluation Centre has the required suitable Hardware, Software and LAN Connectivity (c) To ensure that UPS facility available at each Evaluation Center (d) To ensure that Generator facility available at each Evaluation Center (e) Evaluation centers are to be placed within a suitable reach/distance as nearest to suitable District Headquarters. (e) To carry out periodic audit at Evaluation Centers for i. Hardware - Operating System, Processor Speed, RAM, Network and internet connectivity, Key Councils etc. ii. Software - Screen resolution, bandwidth for internet and LAN connectivity, Browser iii. Working conditions of UPS and Generator (f) To ensure suitable drinking water and separate lavatory facilities both for men and women evaluators engaged. 9. Sufficient number of scanners and required expertise manpower should be provided by the bidder to complete the entire work within 15 to 20 days. 12. The bidder should operate and maintain the examination processing main server at the Council Head Office. 13. The accumulated Data’s back-up to overcome natural uncertainties to be mapped with process of automated & incremental backup at a place, decided by the Department. B. Testing Phase Prior to evaluation process, the engaged selected service provider would submit the software testing report with the approval of selected evaluators deployed by CHSE (O) would be treated as pre user acceptance. 1. Temporary environment of Evaluation Center would be created by the service provider. 2. CHSE(O) would engage few evaluators to check the processes and efficiency of the working atmosphere and the accuracy of output( Scanned answer sheets) 3. CHSE(O) will handover old data for from end to end evaluation 4. The Accuracy and evaluation criteria to be cross-checked in presence of engaged evaluators. 5. Time period for testing and amount of data to be scanned and evaluated would be decided by CHSE (O) in consultation of Higher Education Department. 6. In case of dissatisfaction of testing outcome/report the service provider would be consider to defaulter in achievement pg. 10 C. Evaluation Phase 1. To manage the evaluation process through intranet based solution at all Evaluation Centers. 2. To securely transmit, download, install and implement evaluators / evaluation details received from CHSE (O). 3. To provide unique username/ password to the evaluators at the evaluation centers 4. To arrange/provide adequate displays and provide required instructions/ information to the evaluators at the evaluation Centers. 5. To maintain complete log of all activities of evaluators during the course of examination to enable complete audit ability of the evaluation process. 6. To calculate marks obtained by each candidate as per requirement of the Council. 7. A device system for monitoring and supervision of evaluation Center activities (Centre level/ evaluator level) by the competent authority. 8. To transfer/export the data in encrypted format including raw scores data from local server to Central Server keeping view sensibility of the data as referred to Information Leak Detection and Prevention. 9. Server data to be secured at a designated site by a responsible official of the agency in the presence of Head Examiners along with a back-up copy in C.D/ D.V.D to be handed over to the Nodal officer/Head Examiner at the end of each day, with a backup at Regional Directorate of Education, Bhubaneswar. D. Post Evaluation Phase To share the evaluation results 1. Supply of data/reports hard and soft copy as per format provided by the CHSE(O) during the entire period of contract to the officer designated by CHSE(O) for use by the CHSE(O) or any other designated agency for result preparation, research as decided by the CHSE(O). 2. Certificate to the effect that no data in any form concerning the project or its outcome will be shared /supplied /sold to any party/individual by the service provider and the selected service provider will be liable under relevant clauses of I.T. Act for any breach of this clause. Features required in Evaluation Software 1. 2. pg. 11 Provision for automatic back up of evaluated answer books. System architecture may be referred to Hybrid Topology 3. 4. A single custodian of data would be CHSE (O) User account management i.e. addition, modification and deletion of examiner and head examiner. 5. Answer book management i.e. mapping of answer books. 6. One time Security setting for setting of password. 7. Provision for marking of question by examiner as evaluated, optional, mark for review or not attempted. 8. Evaluated check box to ensure that examiner has visited each and every page of an answer script. 9. Examiner comment box for each question. 10. Provision for zooming in/out of answer scripts for proper viewing. 11. Provision for skipping of an answer script by an examiner if the same is in different medium or not properly scanned, with regulatory remarks. 12. Provision for reviewing of any answer script by the head examiner. 13. Provision for viewing of evaluated answer scripts by the head examiner. 14. There has to be a command center to know the status of overall evaluation at various centers. 15. At each evaluation center there should be dashboard of Council displaying the following (i) Real-time based dashboard for monitoring of activates/progress of work at higher level (ii) Daily and consolidated examiners’ attendance (iii) Daily and consolidated Head examiners’ attendance (iv) Daily and consolidated Subject-Medium wise examiner details (v) Daily and consolidated Subject-Medium wise head examiner details (vi) Skipped Answer script Details (till date) (vii) Overall Subject-Medium wise Evaluation (till date) 16. Providing password to each and every examiner and head examine one time basis 17. Date wise working hours report of Examiners and Head Examiners 18. Availability of answer scripts, question paper and marking scheme on the computer nodes of each and every head examiner and examiner. 19. After scanning of answer scripts the delivery at the marking centers can be by any secured mode as per the technology available with the service provider which should be fully secured and any type of lapses in this mode will be the sole responsibility the service provider and in event of such a lapse the Council reserves the right to take necessary action which may include termination of the contract and forfeiture of all claims under this project. In case of transfer of data pg. 12 in any device the same should be sealed in the presence of Council observer/ representative with his/ her signature and the responsibility of transporting of this device to the marking center will be that of service provider. Enabling of security settings for head examiners authentication. Maintaining audit log of each and every HE, Examiner and IT Manager of Evaluation agency. Provision for forgot Password and secret question settings. Annotation of each and every question and page of answer scripts. At the end of the day, marking reports of every examiner to know the number of answer scripts evaluated per day and the time taken to complete the given assignment. Provision for subject/medium wise selection of answer script. Provision for configuration of multi-lingual question paper. Examiners and Head Examiners feedback. Provision for day wise re-evaluation based on evaluation feedback. Setting of minimum time of evaluation of an answer script to avoid fast and possibly inaccurate evaluated answer script. Setting of limit/ceiling for maximum no. of scripts to be evaluated by an examiner. Mandatory provision for evaluation of 10% answers scripts by the Head Examiner. Detailed audit log of evaluation. Provision for view of answer scripts after the completion of evaluation Provision for review of answer scripts subject and medium wise by the Head Examiner of the subject and medium to which he/she is mapped for limited to 10% of the allotted subject. The following reports needs to be generated by the Evaluation software: 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. a) b) c) d) e) f) g) h) 36. pg. 13 Date wise Head Examiner and Examiner attendance report Subject-Medium wise Examiner detailed report Subject-Medium wise Head Examiner detailed report Skipped answer scripts’ detailed report Overall Subject-Medium wise Evaluation report Examiner detailed report Mark Pattern Report Variance report in case of discrepancy in the marking of examiner(s) and head examiner(s) Printing of answer script(s) with annotation 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. Provision for auto uploads of marks file. Evaluator and Reviewer hands-on Training Provision of revisiting the Answer Script on the same day by Evaluator Provision of Control on Evaluator / Review logging time in the system to prevent misuse of evaluations Step-by-step Marking of a question Provision of display of timer to evaluator for monitoring of time taken to evaluate an Answer book PERT chart / Gantt chart method of periodical reporting format to be followed by the Service provider. This reporting would be done through system generated report based on pre-fixed targets and achievements with dates as specified by CHSE (O). The Reporting console should be facilitated to all users along with administrative officers as designated by Higher Education Department. Any kind of deviation in achieving the fixed target would be notified by the service provider to Higher Education Department. The report console should be facilitated with print command. The scope of work can be extended to other institutions with their approval. The requirements given in this Expression of Interest are indicative only and Higher Education Department will seek inputs from the pre-qualified bidders in further refining the requirements and all aspects of services before finalizing the Request for Proposal. pg. 14 Part -3 Bidding Terms & prequalification criteria pg. 15 1. Conditions under which this EoI is issued 1) This EoI is not an offer and is issued with no commitment. Higher Education department reserves the right to withdraw the EoI and change or vary any part thereof at any stage. Higher Education department also reserves the right to disqualify any bidder, should it be so necessary at any stage. 2) Higher Education department reserves the right to withdraw this EoI if it determines that such action is in the best interest of the Government. 3) Short-listed bidders would be issued formal tender enquiry/Request For Proposal inviting their technical and commercial bids at a later date. 4) Timing and sequence of events resulting from this EoI shall ultimately be determined by Higher Education Department. 5) No oral conversations or agreements with any official, agent, or employee of Higher Education Department shall affect or modify any terms of this EoI and any alleged oral agreement or arrangement made by a bidder with any department, agency, official or employee of Higher Education Department shall be superseded by the definitive agreement that results from this EoI process. Oral communications by Higher Education Department to bidders shall not be considered binding, nor shall any written materials provided by any person other than Higher Education Department. 6) Neither the bidder nor any of the bidder’s representatives shall have any claims whatsoever against Higher Education Department or any of their respective officials, agents, or employees arising out of, or relating to this EoI or these procedures (other than those arising under a definitive service agreement with the bidder in accordance with the terms thereof). 7) Bidder’s / Applicants who are found to canvass, influence or attempt to influence in any manner the qualification or selection process, including without limitation, by offering bribes or other illegal gratification, shall be disqualified from the process at any stage. 8) Each bidder / applicant shall submit only one Pre-qualification requirements proposal 2. Right to the content of the Proposal For all the bids received before the last date and time of bid submission, the proposals and accompanying documentation of the Pre-Qualification proposal will become the property of Higher Education Department and will not be returned after opening of the pre-qualification proposals. Higher Education Department is not restricted in its rights to use or disclose any or all of the information contained in the proposal and can do so without compensation to the bidders. Higher Education Department shall not be bound by any language in the proposal indicating the confidentiality of the proposal or any other restriction on its use or disclosure. pg. 16 3. Acknowledgment of Understanding of the terms By submitting a proposal, each bidder shall be deemed to acknowledge that it has carefully read all sections of this EoI, including all forms, schedules and annexure hereto, and has fully informed itself as to all existing conditions and limitations. 4. Evaluation of Pre-qualification Proposals The bidders' Pre-Qualification Proposal in the bid document will be evaluated as per the requirements specified in the EoI and adopting the pre-qualification criteria spelt out in this EoI. The Bidders are required to submit all required documentation in support of the prequalification criteria specified (e.g. detailed project citations and completion certificates, client contact information for verification, profiles of project resources and all others) as required for evaluation. 5. Language of the proposal The proposal and all correspondence and documents shall be written in English. 6. Pre-qualification criteria The invitation for bids is open to all entities registered in India who fulfil prequalification criteria as specified below: a. Higher Education Department (Government of Odisha) reserves its right to subject the bidders to security clearances as it deems necessary b. Participation in restricted to companies registered in India. c. The bidder should satisfy all of the criteria below mentioned on its own. I. II. III. IV. V. pg. 17 The bidder/prime bidder (in case of consortium bidding) should be a software development company Registered under Companies Act 1956. The bidder/prime bidder (in case of consortium bidding) must be in operation for last FIVE years as on 31/03/2014 in India. The bidder/prime bidder (in case of consortium bidding) must have undertaken similar work for more than two years in India. The service provider shall be single point of contract with CHSE and shall be solely responsible for the execution and delivery of the work. Service provider should have successfully executed Computer based Evaluation project (e-Evaluation) in any UGC recognized universities, Higher Secondary Board/Council/CBSE/Board of Secondary Education in India for at least 2, 00,000 (two lakh) students in PPP mode/ BOOT/BOO VI. VII. VIII. IX. X. XI. XII. XIII. pg. 18 model in India. The documentary evidence in form of work/contract and client report must be enclosed. Similar nature of work means computer based scanning, scoring, evaluation, marking of answer books of any reputed examination body as specified in the proposal. Number of Consortium partner should be one 1 (apart from prime bidder) The Prime bidder (in case of consortium bidding)/bidder should have an office in Odisha or should give an undertaking to open a dedicated office within 1 month from the date of award of work. Consortium member should be a registered legal entity in India. Proper consortium agreement specific to this project duly notarized on a Rs. 100/- stamp paper should be submitted along with roles and responsibility of member to be clearly defined in agreement. Consortium member should have valid PAN and Service Tax Registration. Liability of non-prime/non-lead bidder to be limited to the value of the scope of work related to his/her part; while the lead bidder should be liable for the entire scope of work. The service provider should have experience in an end to end Assessment, doing application processing, test development, test design, test administration and result processing as a service provider. Note - Software Ownership: 1. Service Provider should own or have the rights to access the complete source code of the software being used for conducting the Evaluation. 2. Service Provider should have all the necessary processes in place for entire Software Development Life Cycle (SDLC) of the software being used for conducting the evaluation 3. Service Provider should have authorized and globally accepted software certification. 4. Service Provider should have all the necessary components of source code in place and any change required in any of the components of the software, in-house technical skill should be available to make necessary changes. 5. Software code should be versioned, labeled and base lined appropriately in a standard version Control system within the organization. 6. Software code should have multiple backup systems in place so that anytime source code/data can be recovered in case of any disaster. 7. Service Provider should own the test cases and regression testing code to produce that they have done necessary testing for the software to scale up to conduct large assessments. 8. Service Provider should have in-house quality assurance group and a strong quality management System to do quality check of the software. 9. Proper XIV. XV. XVI. XVII. XVIII. XIX. XX. XXI. security provision for source codes. 10. Industry Standard Safety Mechanism on data back-up may be stated by vendors The service provider should have on his pay roll sufficient Technical and Administrative employees for Computer based evaluation in India for the proper execution of the contract. The service provider should be registered with appropriate tax authorities such as Income Tax and should submit the certificate of registration with these authorities. The service provider Average Annual Turnover during last three years should be at least Rs.10 crores or more in the relevant field .Copies of audited balance sheets and copies of IT returns for preceding 03 years are to be enclosed in the Technical Bid. The service provider should have its own or leased infrastructure in computers, appropriate technology, hardware and software, trained staff, adequate security measures and due diligence. The contract shall be on outsource basis and the service provider should have arrangements for at least 2000 computer nodes for conducting the Computer based evaluation in the Odisha state. The service provider should have a proven capability to scan at least 5 lacs pages in a single day without cutting the spine of the Answer Booklet. They should be able to demonstrate the capability on any day if called for technical presentation. No sub-contracting is allowed in this respect. The bidder should have scanned, digitized and processed minimum of 4.00 crores of Answer Booklet sheets for at least one examination conducted by a reputed Council or Board/ organization. Even though service provider may satisfy the above requirements, they may be disqualified if they have: a) Made misleading or false representation or facts or deliberately suppressed the information to be provided in the forms, statements and enclosures of this document. b) Record of poor performance such as abandoning work, not properly completing the contract or financial failures/weaknesses in any institution as mentioned in the tender. c) If confidential documented inquiry reveals facts contrary to the information provided by the bidder. d) If confidential documented inquiry reveals unsatisfactory performance in any of the selection criteria. e) Only bidders who meets the pre-qualification criteria shall be eligible for evaluation of technical qualification criteria. pg. 19 f) In technical evaluation round, bidder will be required to present the details regarding their product, work experience in response to this EoI. During presentation, demonstration of modules/products/solutions developed/work plan will be made by the bidder. The bidder must submit these documents along with evidence to substantiate their claims while submitting their bids. g) Based on the eligibility and evaluation criteria, bidders would be shortlisted for selection process. The selection process shall comprises of invitation for techo-commercial bids by issuance of a Request for proposal (RFP) with details of scope of work to be carried out to short listed bidders. 7. Response Requirements A. The Response to the Pre-Qualification Requirements shall be prepared in accordance with the requirements specified in this EoI and in the format prescribed in this document for each of the above mentioned qualifying criteria as proof of having the minimum requirements. B. Proposals must be direct, concise, and complete. All information not directly relevant to this EoI should be omitted. C. The Pre-Qualification Proposal shall be sealed and super scribed “Response to PreQualification Requirements – Scanning, Imaging & On-screen Evaluation of Answer books” on the top right hand corner and addressed to Higher Education Department at the address specified in this document D. The pre-qualification proposal should be submitted with two printed copies of the entire proposal, one marked ORIGINAL and the second one as DUPLICATE and a soft copy on non-rewriteable compact discs (CDs) with all the contents of the pre-qualification proposal. The words “Response to Pre-Qualification Requirements – Scanning, Imaging & On-screen Evaluation of Answer books” shall be written in indelible ink on the CD. The Hard Copy shall be signed by the authorized signatory on all the pages before being put along with the CD in the envelope and sealed. E. The technical response of the bidder should include their understanding about indicative scope of the work, approach and methodology to be adopted for e-Evaluation for technical evaluation of bidder. The bidder should make a presentation of the same before Evaluation committee. F. In case of discrepancies between the information in the printed version and the contents of the CDs, the printed version of the pre-qualification proposal will prevail and will be considered as the proposal for the purpose of evaluation. G. The proposal should contain the copies of references and other documents as specified in the EoI. H. Higher Education Department will not accept delivery of proposal in any manner other than that specified in this EoI. Proposal delivered in any other manner shall be treated as defective, invalid and rejected. pg. 20 8. Pre-qualification requirements for proposal The Pre-Qualification Proposal should be submitted in the sealed envelope with the following details. 1. Part I – Covering Letter and Processing Fee, a. Covering Letter from the Bidder. b. A non-refundable processing fee for Rs. 10,000 (Rupees Ten thousand only) in the form of a Demand draft or a Pay Order drawn in favour of Deputy Secretary to Govt. Higher Education Department payable at Bhubaneswar has to be submitted along with the EoI Response. 2. Part II – Details of the Organization a. This part must include a general background of the respondent organization (limited to 400 words) along with other details of the organization as per the format provided in the EoI (Annexure – Form II). Enclose the mandatory supporting documents listed in format. b. The bidder must also provide the financial details of the organization as per format provided in the EoI (Annexure – Form III). Enclose the mandatory supporting documents listed in format. 3. Part III – Relevant Project Experience for Transitioning of Turnkey IT Projects a. Respondents must provide details (client organization, nature / scope of the project, project value) of Turnkey IT project experience as per the format provided in the EoI (Annexure – Form IV). The projects mentioned here should match with the projects quoted by the respondent in order to satisfy the qualification requirements. Enclose the mandatory supporting documents listed in format 4. Part IV – Proof of Fulltime IT Professionals in the Bidder’s Organization a. The bidder must enclose certified copy by Statutory Auditor or Company Secretary of the bidder’s organization with the number of full time IT professionals in the bidder’s organization. 5. Part V – Proof of Certification a. Assessment and Certification of the required certification (CMMi Level 3 or higher certification). b. The service provider/bidder should be a Registered Company under Companies Act 1956 and ISO 9001:2008 and ISO 27001:2005 certified company. Copies of registration certificate, Memorandum/ISO certification are to be attached with the bid. pg. 21 Part – IV Annexure – Response Formats pg. 22 Form II: General details of the Organization Details of the Organisation Name of the Organisation Nature of legal status in India Legal Status deference details Date of Incorporation Date of commencement of Business Address of Headquarter Address of registered office in Odisha (If not, undertaking to be submitted to open the office within one month of award of work) Other relevant information Mandatory Supporting Documents: a. Certificate of Incorporation from Registrar Of Companies( ROC) b. Relevant sections of Memorandum of Association of the company or filings to the stock exchanges to indicate the nature of business of the company pg. 23 Form III: Financial Details of the organization Financial Information FY 2011-12 FY 2012-13 FY 2013-14 Revenue (in INR Crores) Profit Before tax (in INR Crores) Other Relevant Information Mandatory Supporting Documents: a. Auditor Certified financial statements for the last three financial years; 2010-11, 2011-12, and 2012-13. b. Certification by the company auditors supporting the revenue break-up for IT Services and System Integration Services pg. 24 Form IV: Transitioning of Turnkey IT project experience Turnkey IT project experience General Information Name of the Project Client for whom project was executed Name & Contact details of client Current status Project Details Description of Project Geographical Scope Outcome of the project Business Process Technology used Infrastructure (IT) Operation & Services Number of location/ sites Total Cost of the project Mandatory Supporting Documents: a) Letter from the client duly indicating the salient points like cost, period, scope of services like software , hardware, networking, O&M, etc. and successful completion of the projects pg. 25 Evaluation process and criteria Sl.No. Particular Marks A 1 2 3 General Parameters Profile of existing key personnel/team members Additional services Experience for development of application 4 Certification of CMMi Level 3 or above and ISO Certification 5 6 B Prime Bidder must be in operation in India for last 5 yrs Implementation of similar project Financial Parameters 1 The Bidder’s experience in implementation of an integrated turnkey project around Hardware supply, Software Development and maintenance, during the last 5 years in Govt. Depts. /PSUs. >= 5 projects (20 marks) 4 projects (15 marks) 3 projects (10 marks) 20 2 Average Annual Turnover of Prime Bidder during the last three (3) financial years (FY 13-14, FY 12-13 and FY 11-12) – >= INR 50 Crores :(10 marks) >= INR 20 Crores and < INR 50 Crores:(08 marks) >= INR 10 Crores and < INR 20 Crores (05 marks) 10 C 1 2 3 pg. 26 Technical Parameters Proposed methodology, maintenance and support methodology 30 Marks 5 5 5 5 5 5 30 Marks 40 Marks 15 Overall design, look and feel, page layouts, navigations, user friendliness, browser compatibility, database design, content management tools, administrative tools 15 Technical presentation Total Marks 10 100
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