+27 (0) 11 340 1500 +27 (0) 11 880 6229 www.gcb.org.za www.wanderers.co.za [email protected] PO Box 55309, Northlands, 2116, Bidvest Wanderers Stadium, Corlett Drive, Illovo, Johannesburg INTERNAL ADVERT 30 JANUARY 2015 GAUTENG CRICKET BOARD (NPC) POSITION: RECEPTIONIST / SWITCHBOARD OPERATOR BIDVEST WANDERERS STADIUM Gauteng Cricket Board (“GCB”) administers all aspects of cricket under its auspices in central Gauteng. A vacancy has arisen in the Marketing & Corporate Communications Departments for the position of receptionist. The receptionist will report to the Marketing & Corporate Communications Manager of the Gauteng Cricket Board. JOB DESCRIPTION AND DUTIES A. Knowledge & Experience Operating a telephone switchboard Trained and experienced in telephone etiquette Welcoming and directing of guests Usage of a computer and related software, with specific reference to basic knowledge of Outlook, Microsoft Excel and Microsoft Word. Excellent public relations and service levels skills B. Key Performance Areas To be the switchboard operator in answering, attending to and directing all incoming calls To be the Receptionist in welcoming all guests to the Bidvest Wanderers Stadium, attending to them and direct them to the person they came to visit and/or collect from or deliver to. Assist with any cricket match related duties as requested by the Marketing & Corporate Communications Manager from time to time. Assist in any marketing-related duties as requested by the Marketing & Corporate Communications Manager from time to time. Preparation and distribution of weekly telephone extension reporting. Gauteng Cricket Board (Non Profit Company in terms of the Companies Act 71, 2008, as amended) Reg. No. 1977/002554/08 Directors: T. Moroe (President), G.A. Fredericks (Chief Executive Officer). J. Madiseng, H.A. Manack, Dr. M.A.S. Mosajee, P.J. Moroney, M.Moswete, D.R. Neilson, M. Sacher, F. Sallie, G.G. Templeton, N.A. Vilas (Treasurer), S. Wadvalla C. Personal / Interpersonal Skills Good Decision making ability Strong inter-personal skills and the ability to be a team player Sound People Management Experience and Conflict handling ability An optimistic and positive approach to work Show good initiative Be articulate in verbal and written form A logic and rational approach to problem solving The ability to work under pressure and handling of stress Be able and willing to work long and non-standard working hours at times, including weekends Analytical thinker and operator Good basic organisational skills Sound Communication skills Dependable and committed to task at hand Ethical approach to life and all matters Good discipline Punctuality is very important Confidentiality and reliability Assertiveness Focus on prioritising Planning and control QUALIFICATIONS A. Education/Certification Grade 12 Certificate B. Experience Required Experience in being a switchboard operator and/or receptionist Two or more years of related experience. C. Skills / Abilities Able to organize and operate within team activities. Good problem-solving skills. Good communications skills. Able to use all related computer applications. REMUNERATION Remuneration commensurate with qualifications and experience for this position will be negotiated with the successful applicant. Qualifying candidates can apply to [email protected] with a comprehensive CV, copy of SA ID, copies of qualifications and at least two contactable references. All applications will be treated in Gauteng Cricket Board (Non Profit Company in terms of the Companies Act 71, 2008, as amended) Reg. No. 1977/002554/08 Directors: T. Moroe (President), G.A. Fredericks (Chief Executive Officer). J. Madiseng, H.A. Manack, Dr. M.A.S. Mosajee, P.J. Moroney, M.Moswete, D.R. Neilson, M. Sacher, F. Sallie, G.G. Templeton, N.A. Vilas (Treasurer), S. Wadvalla +27 (0) 11 340 1500 +27 (0) 11 880 6229 www.gcb.org.za www.wanderers.co.za [email protected] PO Box 55309, Northlands, 2116, Bidvest Wanderers Stadium, Corlett Drive, Illovo, Johannesburg strict confidence. Short listed candidates will undergo interviews and possible additional assessments. The closing date for all applications is Friday, 20 February 2015. Only shortlisted candidates will be contacted. Gauteng Cricket Board (Non Profit Company in terms of the Companies Act 71, 2008, as amended) Reg. No. 1977/002554/08 Directors: T. Moroe (President), G.A. Fredericks (Chief Executive Officer). J. Madiseng, H.A. Manack, Dr. M.A.S. Mosajee, P.J. Moroney, M.Moswete, D.R. Neilson, M. Sacher, F. Sallie, G.G. Templeton, N.A. Vilas (Treasurer), S. Wadvalla
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