SBNC Santa Barbara Neighborhood Clinics Report F r o m to the o u r Community 2009 F a m i ly t o Y o u r s From Our board chair Yes, I Am My Brothers’ Keeper Who would have thought that, in 2009, in the most affluent nation in the world the following would be true? Dr. David Chernof According to the Federal Labor Board Bureau the national unemployment rate is currently at 8.5 % and the California unemployment rate is at an excruciating 11.2%. Nearly 50 million Americans still have no access to any health insurance. For these unfortunate individuals, nonprofit community clinics like the Santa Barbara Neighborhood Clinics, are the only remaining resource of medical care other than expensive emergency room visits, and as a result, SBNC is experiencing a budget busting increase in the number of patients that need our help. SBNC has seen nearly 400 new patients every month since January 2009; that is 50% higher than any other year. In the face of all of this, the State is further ratcheting down support for most State sponsored health care programs, even though California is already the lowest among the 50 states, to the point that many nonprofit community clinics are closing, and the State is being sued for ignoring Federal reimbursement requirements. Let us put a human face on this appalling situation. Over 900 diabetic patients now receive care through SBNC. Many have no source of support for their care, which increasingly requires expensive new insulin and costly self testing materials. Without SBNC’s dedicated staff, who helps patients obtain diabetic testing products, medication, and disease support where would these people turn? It has been two years since Martin first came into the Isla Vista Neighborhood Clinic. His son learned about Diabetes in school, saw that his dad had many of the symptoms, and begged him to get himself checked out. One of the doctors had a chance to sit down and talk to Martin shortly after his first visit, he said he would of have never come in if not for his son. Martin was a big man, 6’4” and a former football player in college. He never even knew he was at risk for diabetes, but admitted he had gotten into the habit of coming home from a sedative job in an office to a large dinner, hefty desert, and an evening spent watching sports in his recliner. As luck would have it, Martin sent SBNC a thank you letter just last month. He was laid off recently, but thanks to SBNC he has still been able to receive his medicine and testing products. He has been in diabetes and nutrition counseling programs at SBNC for two years, he’s lost an astonishing 100lbs, and he says now after work he coaches his son’s baseball team. I was astounded by Martin’s new lease on life all thanks to SBNC. 2 | Annual Report 2009 b y D a v i d C h e r n o f, m . d . Many among this flood of new patients to SBNC are friends and neighbors of ours, people who were once insured, and able to insure their children. Others are salespeople, office workers, caretakers and trades people in our community that just do not have the ability to access health insurance. SBNC intends to remain steadfast in its mission to provide health care to all who come to its clinics without regard to ability to pay. It is deeply engaged voluntary Board of Directors and its administration are laboring through outreach, fundraising, advocacy to our elected representatives and every conceivable economy to make this possible. Through out the years, SBNC has always enjoyed widespread and generous support from the Santa Barbara community, and we continue to need your help now more than ever. Please contact your Federal, State and local legislators to express your support and concern. And please help us in any of our fundraising efforts you are capable of supporting. Virtually every penny goes to support health care for our community. A community we are all a part of, a community that we all care for, and a community we can all help by supporting SBNC. David Chernof, M.D. Board Chair SBNC Santa Barbara Neighborhood Clinics Our Mission To provide high quality, affordable medical care to all people, especially those uninsured and otherwise underserved, while maintaining a welcoming environment and treating patients with compassion, dignity, and respect. We strive to achieve excellence and to maximize the potential of each employee, volunteer, and board member through a respectful and supportive organization. Santa Barbara Neighborhood Clinics v i s i t u s o n l i n e | www.sbclinics.com F r o m O u r E X E C UTI V E DIRE C TOR Cynder Sinclair, D.M. My heart overflows with gratitude to all of you who stood by our side during this trying, yet inspirational year. Together, we battled State budget cutbacks, Swine Flu fears, and the tragic Jesusita fire repercussions. At the same time, our clinicians served more children and families than ever before, we contributed to Santa Barbara’s community-wide disaster preparedness project, and our donors generously ensured that our clinic doors remained open. At a time when hundreds of new patients are walking through our doors for care, State budget cuts and funding delays are forcing us to consider alternatives that could severely weaken our community’s healthcare safety net. The truth is that Swine Flu knows no borders; childhood obesity transcends all barriers; and Diabetes, heart disease, or cancer pays no regard to income level or ethnicity. We are determined to weather this storm with integrity, dedication, and compassion and to emerge as a stronger organization. Knowing so many stand beside us inspires us everyday. As some community clinics in California are forced to close their doors, SBNC remains strong in our commitment to serve the most vulnerable in our community. We are here for families struggling at 200% below the federal poverty level; we are here for the homeless; we are here for thousands of low income children; and we are here for those who are recently unemployed or who, for the first time, find themselves without healthcare coverage. Because SBNC is here, every single person in Santa Barbara has access to excellent healthcare, regardless of his or her ability to pay. Please consider coming by for a tour of one of our clinics. You will be amazed and inspired at the warm inviting atmosphere as well as the high level of care we give to every patient. We welcome your volunteer hours, your financial donations, and your in-kind gifts. In fact, we can’t serve others without your help. You may contact me at (805) 968-1511 ext. 105 or [email protected]. by Cynder Sinclair, D.M. Board of Directors B o a r d o f D ir e c t o r s 2009 A d m inis t r a t i on Cynder Sinclair, D.M. Executive Director Chairperson David Chernof, M.D. [email protected] Vice-Chair Keith Coffman-Grey Neil Sullivan, M.D. Medical Director Treasurer/Secretary Robert Knight Eileen Bunning, R.N. Roger Heroux Paul Jaconette Cheri Jasinski Brent Levine, Esq. Lisa Moore Michael O’Kelley, CPA Luis Pelayo, CPA Kimberly Schizas Mahil Senathirajah Richard Steckel, M.D. Alana Tillim [email protected] Quynh Nguyen, D.D.S. Dental Director [email protected] Bonnie Campbell Deputy Director [email protected] Lupe Montero Human Resource Director lupemontero@@sbclinics.com Lori Redfern Director of Finance [email protected] Yessenia Marroquin Director of Clinical Operations [email protected] your neighborhood clinics Isla Vista Neighborhood Clinic 968-1511 970 Embarcadero del Mar Isla Vista, CA 93117 Westside Neighborhood Clinic 963-1546 628 W. Micheltorena St. Santa Barbara, CA 93101 Eastside Neighborhood Clinic 963-1546 915 N. Milpas St. Santa Barbara, CA 93103 Eastside Health Program Center 2nd Floor Eastside Family Dental Clinic 884-1998 923 N. Milpas St. Santa Barbara, CA 93103 Thank you for your continued commitment to our mission of providing health and dental care and prevention education to the most vulnerable in our community. Cynder Sinclair, D.M. Executive Director Santa Barbara Neighborhood Clinics Annual Report 2009 | 3 treasurer’s financial report by robert knight How Can I Help the Clinics? Whenever someone asks me this question I explain that there are many ways. Become a volunteer, join the board of Directors, serve on a committee, help spread the word about our services and, of course, donate money. Robert Knight All of these suggestions make sense at any time however some make more sense at this particular time in our existence. Our business plan calls for revenue from state and federal programs, and self pay of 2/3 of our costs. The balance is to come from donations. Until a couple of years ago this worked fairly well but as needs increased and funding programs were cut this model is in need of adjustment to at least 50/50. Remember the Santa Barbara economy gets a substantial amount of revenue from agriculture and other businesses that rely on low cost labor. Say what you will about low wages and imported workers they are a reality in our county and our specific community. The clinic is one very important safety net to keep our community healthy. I recognize that many organizations are in need of our time and money. I believe, however, that the Neighborhood clinics are at the top of the list. As Treasurer you might expect me to say this but I have been an active volunteer in health related organizations for many years. The clinics serve our most underserved population and they need our help. Contact Bonnie Campbell, Deputy Director of the clinics and she will provide detailed answers to the question of HOW CAN I HELP? [email protected] or (805) 968-1511 ext. 119 SBNC Santa Barbara Neighborhood Clinics Want to be more in touch with the SBNC Family? Be the first to find out about upcoming Events, Promotions, and News! www.sbclinics.com Keep in touch with patient stories, media releases, and new developments! Sign up for our monthly newsletter and receive updates, news, and information about SBNC straight to your email. Our new site launches June 2009! 2007–2008 financials Fund Development Expenditures Administration 83% Clinical Services.....$4,980,811 (Medical, Dental & Education) 15% Administration......... $881,453 2% Fund Development...... $175,083 Clinical Services Total Expenditures........$6,037,347 Revenue 64% Clinical Services.... $4,357,970 19% Public Support...... $1,296,098 Other Total Net Assets as of June 30, 2008 $6,025,614 Public Support 17% Other................. $1,176,444 Clinical Services Total Revenue............ $6,848,421 4 | Annual Report 2009 Santa Barbara Neighborhood Clinics v i s i t u s o n l i n e | www.sbclinics.com MEDI C AL DIRE C TOR ’ S REPORT After arriving in Santa Barbara in 1981, I soon became the chief family physician and Medical Director of the Carrillo Community Medical Clinic. In 1999, the three community health centers in our area (Isla Vista, Westside and Carrillo Clinics) merged to become the Santa Barbara Neighborhood Clinic organization. In spite of Neil P. Sullivan, M.D. being a Medical Director for nearly 28 years, I still feel eager and enthusiastic about my work. I am excited about the changing environment occurring so “rapidly” within the healthcare system. In fact, many healthcare experts feel that Community Health Clinics are the future model for general primary healthcare in our country. As non-profit entities, we have been practicing quality comprehensive primary care medicine for years with considerably fewer financial resources and, often, in very austere settings. When I first starting working for the neighborhood clinics, our typical caseload of patients was made up of young adults seeking acute care for minor ailments, desiring STD exams and needing help for substance abuse issues. Through the years, I have witnessed our patient population transform from mostly young adults with non-complicated acute problems to entire families with Santa Barbara Neighborhood Clinics b y N e i l P. S u l l i v a n , M . D . a multitude of health, emotional and socio-economic concerns. Needless to say, our mission-driven focus of care has changed dramatically with the times. Our clinic organization is rapidly becoming the main safety net health provider for South Santa Barbara County. With the growing insurgence of uninsured Latino families and the concomitant economic crisis, the need for low cost, comprehensive and quality care for both the physical and emotional concerns of our community has rapidly risen. Currently, we have over 50,000 yearly patient encounters and encompass a wide variety of health programs, medical services and collaborative projects within our community. Regardless of whether our patient is one week or 100 years old, we are able to provide consistent, comprehensive and compassionate care for that individual and their family. As Medical Director, I feel it is imperative that I (personally) continually strive to balance my administrative duties with my compassionate care to our core mission patients. That is, providing quality and comprehensive care to the underserved and uninsured of our community. While constantly being a challenge, it is a situation that I relish and truly feel fortunate to be given such an opportunity to help others in need. Neil P. Sullivan, M.D. Medical Director Annual Report 2009 | 5 dental director’s report When the brand new Eastside Family Dental Clinic opened its door in 2005, the long term goal was to provide 7,000 visits a year for low-income children, their families, and the underprivileged of Santa Barbara. In 2007, we approached this goal, delivering 6,340 patient encounters. Last year: 2008, we surpassed the 7,000 mark by leaps and bounds: seeing 8,750 patient visits! This significant increase of 38% over the previous year, realizes the dream for the Dr. Quynh Nguyen Dental Clinic, after just three years in operation. Our team achieved this record by working together harmoniously, and by maximizing the use of our space, time, equipments, technology and …talent! We have extended our hours: opening Monday-Friday from 8:00 a.m.—7:00 p.m. to meet demands and to reduce the long waiting time of 2-3 months to get an appointment down to 2-3 weeks. We maintain a Homeless clinic every Thursday morning. The number of patients in this most vulnerable population continues to rise, especially in this tough economic time. We acknowledge the generous Grant support from the County Public Health Dept, the City of Santa Barbara and Delta Dental, which makes this vital undertaking possible. The yearly free clinic day was again sponsored by Direct Relief International. We treated uninsured children with significant dental problems from all elementary schools in Santa Barbara. Dentists and student volunteers donated their time for this worthwhile effort. Eastside Family Dental Clinic was also chosen to receive the Day of Caring from United Way. Volunteers cleared out and organized our chaotic garage. We appreciate this much needed help. On a daily basis, our work cannot succeed without the help of the Assistance League of Santa Barbara. These wonderful and gentle ladies hold regular classes to teach oral hygiene and nutrition to our young patients and their families. Without this key component: Education and Prevention, our dental effort will be pointless. by Dr. Quynh Nguyen The most exciting news this year is that we have established an Advanced Education in General Dentistry (AEGD) Residency Program at the clinic. It is set to begin on July 1st, 2009. After many months of planning and preparation, and with help of the County of Santa Barbara Network and Communications Team, we have formed a partnership with Lutheran Medical Center to train their residentdentists at our site. This will be a cost effective way for us to provide care for our patients, as the residents’ salaries and benefits will be covered by Lutheran Medical Center through Federal Grants. It will also give us an opportunity to grow our own potential future providers. Our first resident: Dr Anahita Taraporewalla will be joining us after she graduates with honors and distinction from USC in May. Her primary interest is pediatrics, so she’ll be in for a treat at our clinic, as children dental care is the focus of our mission. Looking back, I hope our philanthropists who helped build the Dental clinic know that their contributions have gone a long way to help so many people of Santa Barbara. Looking forward, knowing the need is grave, as more people are losing their jobs and insurances, and state budget likely will eliminate Adult DentiCal program, I hope we can expand our space to accommodate more people seeking help at our door. Thank you for your continued support to SBNC and the Eastside Family Dental Clinic. We are humbled and encouraged by your trust, and promise to serve with passion and compassion. Quynh Nguyen, DDS Dental Director Eastside Family Dental Clinic We also thank them for generously donating new furniture to our dental education center this year, in addition to the thousands of home care kits they lovingly package and provide for our patients. 6 | Annual Report 2009 Santa Barbara Neighborhood Clinics v i s i t u s o n l i n e | www.sbclinics.com health care heroes Save the Date! October 4th, 2009 • 6:00 p.m. to 9:00 p.m. On October 4th, 2009 Santa Barbara Neighborhood Clinics (SBNC) will be holding our 11th Annual Health Care Heroes event at the stunning Four Seasons Biltmore Resort from 6:00 p.m. until 9:00 p.m. This high profile event allows SBNC to honor two outstanding contributors in healthcare. This year we are proud to be recognizing Joanne Rapp and Dr. Peter Morris. As a community volunteer, Joanne Rapp has served in many capacities over the years. A longtime resident of Santa Barbara, Joanne raised her own family in the area and explains, “I love Santa Barbara for all the obvious reasons, but especially for the ease and availability of volunteering.” Joanne has been involved with many of Santa Barbara’s nonprofit organizations including: Cottage Health System, Non-Profit Support Center, Women’s Fund, The Santa Barbara Foundation, CALM, Human Services Commission of Santa Joanne Rapp Barbara County, Junior League of Santa Barbara, St. Cecilia Society, and the Santa Barbara Botanic Garden. Most recently, Joanne served with distinction as member of the Board of Directors of Cottage Health System (1999 – 2008), including a term as Board Secretary (2002 – 2004). During her tenure on the Board of Directors of Cottage Health System, Joanne was involved in the planning and implementation of a project of enormous complexity, the rebuilding of Santa Barbara Cottage Hospital. “I loved my association with Cottage and the fantastic work this institution performs 24/7 in our community.” Joanne’s altruistic devotion to providing access to health care and vital services to those underserved is truly inspirational to everyone in the community. Her efforts have helped to establish and strengthen many organizations in the community, and enabled them to continue serving the Santa Barbara community. Dr. Peter Morris Dr. Peter Morris is committed to providing quality laboratory services in Santa Barbara County. He has worked to achieve them for the past 35 years, ever since joining the staff at Cottage Hospital in 1974. His training included medical school and pathology residency at the University of North Carolina and serving as a Medical Officer in the U.S. Army. He is certified in Anatomic and Clinical Pathology. Dr. Morris currently heads a dynamic and skilled group of eight pathologists, and one pathologist assistant, providing services and medical laboratory direction at the Cottage Hospitals and the Lompoc Hospital Laboratory. He is also president of Medical Group Pathology Laboratory, the anatomic pathology laboratory where pap smear and biopsy specimens are interpreted for our community’s physicians and clinics. In addition, he is Medical Director of the UCSB Student Health Center Clinic Laboratory and Pacific Diagnostic Laboratory; and co-Director of the Santa Barbara County Public Health Department Laboratory. Sponsorships are Available Now! Don’t Miss Out! For more information on tickets, or to reserve your sponsorship today contact Candis Schooley at (805) 968-1511 ext. 103 or [email protected] Santa Barbara Neighborhood Clinics Annual Report 2009 | 7 SBNC NONPROFIT org. U.S POSTAGE PAID SANTA BARBARA, CA PERMIT #800 Santa Barbara Neighborhood Clinics 970 Embarcadero del Mar, 2nd Floor Isla Vista, CA 93117 Thank you for your support! SBNC would not be able to carry on our vital service to the Santa Barbara Community if not for the generous support of our donors. All of the gifts received this year have helped provide access to healthcare in Santa Barbara for low income families. I would like to give a big heart-felt thank you to everyone on the list below; your donations make the biggest difference in the everyday lives of the patients and the community SBNC serves. If your name is not on the list below, we urge you to take a second look at SBNC, sign up for our monthly newsletter, or schedule a personal tour of one of our clinics, and learn first hand just how imperative our services are to the community. We look forward to seeing YOUR name next year! Joe Alonso • Advanced Dental Imaging • Alice Tweed Tuohy Foundation • Dr. Mortimer Andron • Ann Jackson Family Foundation • Assistance League of Santa Barbara • Dallad Atkins • Victor K. Atkins, Jr. • Al Ballabio • B & B Foundation • Balin Charitable Foundation • Berkus Family Partnership • Mr. David Bertrand The Bialis Family Foundation • Biopac Systems, Inc. • Patty & Terry Bliss • Geoff & Polly Bloomingdale • Blue Shield of California Foundation • Boone Graphics • Ms. Susan E. Bower • Peter & Lilla Burgess • Bob & Patty Bryant • Robert & Dolores Cathcart • The California Endowment • California Facilities Financing Authority • The California Wellness Foundation • Dr. John Carbon • Steve & Kathy Carmel • Chapman & Associates • Charles Stewart Mott Foundation • Dr. Louise Clarke • Peter Chen, DDS • Direct Relief International • Dr. David & Chris Provenzano–Chernof • City of Santa Barbara • Carnzu A. Clark • Clarice Cornell Clarke • Community West Bank • Dr. David Cowan • Cox Communications • Bruce C. Crary • Thomas & Nancy Crawford, Jr. • Crawford Idema Family Foundation • Pat Dall’Armi • Tom & Cindy Dabney • Delta Dental of California • Ronald Dinning, DMD • Dr. Elizabeth Downing • Lawrence & Theda Drake • The Dreier Family Foundation • El Rincon Bohemio • Dr. & Mrs. Robert & Christine Emmons • Baroness Leni Fe Bland • Cami Ferris–Wong, DDS • Joel & Vasanti Fithian • Gerald McC. Franklin • Roger & Debra Friedland • FUND (Families United to Nurture Dreams) • Fund for Santa Barbara • Christine Garvey • Dr. Andrew Gersoff • Allan Ghitterman • Dennis Feeley • Michael Feeney • Rick & Sasa Feldman • Gildea Foundation • Ghita Ginberg • Ms. Jane Gottieb • Mrs. Nancy Grinstein • Norman & Jane Habermann • Bill & Dani Hahn • Sarah & Kathy Hardin • Harold Simmons Foundation • Tom & Eleanor Harriman • Kim Haskell • Dr. Peter Hasler • Bob & Vicki Hazard • Nels & Alexis Henderson • Herbert & Gertrude Latkin Charitable Trust • Phillip Ho, DMD • Dr. & Mrs. Stephen & Susan Hosea • Preston B. & Maurine M. Hotchkis • Dr. Brad Hope • Vadim Hsu • Ms. Evelyn Hu • Hazel Heath Horton Philanthropic Trust • Hutton Foundation • Dr. Lynne Jahnke • James S. Bower Foundation • Helen Jepsen • Glyndwr Jones • Dawn & Joel Kaufman • Jim Kearns • Robert & Nancy Knight • The La Centra–Sumerlin Foundation • David & Sharon Landecker • James & Elinor Langer • Breant & Ann Levine, Esq. • Susan Levin • Ms. Patricia Lockwood • Ms. Erin C. Looker • Lyle Luman • Carole MacElhenny • Alan & Cindy Macy • March of Dimes • Frank & Marilyn Magid • Emma Magnus Williams • Marianna Masin, MD • Mayer & Morris Kaplan Foundation • Medical Group Pathology Laboratory • Sara Miller McCune Foundation • Medtronic Foundation • Mr. & Mrs. David & Eva Menkin • Mericos Foundation • Marlene & Warren Miller • Jacqueline Misho • Alfred Moir • Montecito Bank & Trust • Jan Montgomery • Lisa Moore • Mosher Foundation • Maryanne Mott • Melissa Murdoch • Quynh Nguyen, DDS • Michael O’Kelley, CPA, CFE • Oral Health America • The Outhwaite Foundation • Greg Bartholomew • P&G Oral Care • The Pacer Foundation • Robert Pavel, DDS • Ms. Helen Pedotti • William & Ardyce Peeples • Reilly & Jan Pollard • Pueblo Radiology Medical Group, Inc. • William & Stacy Pulice • B.K. Rai, DDS • Rick Reeves • Lady Leslie Ridley–Tree • The Rite Aid Foundation • Dorothy Roberts • Tammy Robitailles • Sybil Rosen • Rotary Club of Santa Barbara North • Barbara Rubin • Clifford & Phyllis Ruddle • Richard & Linda Ryu • Saks 5th Avenue • Sansum Clinic • Sansum Diabetes Research Institute • Santa Barbara Bank & Trust • Santa Barbara Cottage Hospital Foundation • Santa Barbara Foundation • Santa Barbara Zoo • Santa Ynez Band of Chumash Indians • Ken & Jo Saxon • Richard & Maryan Schall • Eric Schankula • Elna Scheinfeld • Kim Schizas • Arthur & Charlotte Schlosser • June Schuerch • Barry & Jean Schuyler • Dr. Ayesha Shaikh • Jay Shuken, MD • Herb & Bui Simon • Cynder Sinclair, DM • Carol Lee Skinner • Rob & Meghan Skinner • Ms. Hope Smith • David & Carolyn Spainhour • Peter & Stephanie Sperling • St. Andrews Presbyterian Church • St. Cecilia Society • St. Francis Foundation • Margaret Staton • Rick & Julie Steckel • Neil & Joan Sullivan • Tides Foundation • Alana Tillim • Michael & Anne Towbes • Towbes Group, Inc. • Marshall P. Tulin • George & Polly Turpin • Mr. George B. Turpin, Jr. • UCSB Associated Students • United Way of Santa Barbara County • Union Pacific Foundation • Upham Hotel • Venoco, Inc. • Nicholas & Sue Vincent • Vintage Hotels, Inc. • Visiting Nurse & Hospice Care Foundation • Volentine Family Foundation • Vons Foundation • W. Wright Watling • Wallis Foundation • Jim & Barbara Warren • Weingart Foundation • Thomas Weisenburger, MD • Wells Fargo • Maureen & Bernard White • Allice Willfong • William P. Neil Foundation • Williams–Corbett Foundation • Wilshire Health & Community Services • Women’s Fund of Santa Barbara • Wood–Claeyssens Foundation • Chad M. Wright, DDS • Yardi Systems, Inc. • Eugene F. Zannon • Craig & Amy Zimmerman
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