1. Healthcare

Boca Raton Resort & Club
Boca Raton, Florida
February 22–25, 2015
The Governance Institute’s
Leadership
Conference
For Board Chairs, Board Members,
Healthcare Executives, & Physicians
A service of
February 2015 Leadership Conference
T
hrough our Leadership Conferences, The Governance Institute offers current information, interactive sessions,
expert speakers, and the opportunity to meet others with a similar commitment to improving governance
and achieving optimal board performance. The 2015 conference sessions are based on our 2015 Education
Agenda, available at GovernanceInstitute.com.
2015 Conference Learning Objectives:
Intentional Governance across the Continuum: Identify deliberate governance and leadership strategies that
demonstrate new roles in the community and across the care continuum to promote health, coordination, and access.
Leadership Accountability during Times of Change: Determine viable leadership accountability models to lead,
manage, and sustain new initiatives.
Effective Engagement of Clinicians in Leadership: Improve leadership structure and relationships involving clinicians,
administrators, and the board.
Transforming Care Delivery through Health IT: Recommend strategies to use information technology more effectively
for improving care delivery for populations, and to create systems that manage data complexity.
Health System & Provider Evolution: Build systemness and increase understanding of new partnership models to
move the organization in the desired direction.
Ongoing Governance Education Topics:
Board Accountability for Quality,
Patient Safety, & Patient Experience
Population Health & Community Benefit
Creating a Culture of Performance
Strategy & Financial Oversight
Board Diversity & Composition
Optimal Governance Structure
& Best Practices
Featured Speakers
Robert M. Wachter, M.D.
Marian C. Jennings, M.B.A.
Kenneth Kaufman
Brian J. Silverstein, M.D.
Professor & Associate Chairman,
Department of Medicine
University of California,
San Francisco
Chair
Kaufman, Hall & Associates, Inc.
President
M. Jennings Consulting, Inc.
Managing Partner
HC Wisdom
Ryan Donohue
Marc D. Halley, M.B.A.
Corporate Director,
Program Development
National Research Corporation
President & CEO
The Halley Consulting Group, LLC
Lee Aase
Todd Sagin, M.D., J.D.
Director, Center for Social Media
Mayo Clinic
President & National
Medical Director
Sagin Healthcare Consulting, LLC
Conference Program
Sunday, February 22
1:00 p.m. Registration
2:30–4:00 p.m. Board Basics for
Concurrent Sessions Effective Governance
Marian C. Jennings, M.B.A.
President
M. Jennings Consulting, Inc.
Demystifying Advanced
Practice Nursing, Physician’s
Assistants, & Primary Care
Physician Services:
How They Are Educated,
Trained, & Practice
Michael R. Bleich, Ph.D., RN, FAAN
Maxine Clark & Bob Fox
Dean & Professor
Goldfarb School of Nursing at
Barnes-Jewish College
Data-Driven Culture Change:
Learning from Harm Events
Richard Corder, M.H.A., FACHE
Assistant Vice President,
Business Development
CRICO Strategies
4:15–6:00 p.m. The Digital Doctor:
keynote address Hope, Hype, & Harm at the Dawn
of Medicine’s Computer Age
Robert M. Wachter, M.D.
Professor & Associate Chairman,
Department of Medicine
University of California,
San Francisco
6:00–7:00 p.m. Networking Reception
Monday, February 23
7:00 a.m. Networking Breakfast
8:00–9:30 a.m. Using Strategy to
General Session Drive Transformation
Marian C. Jennings, M.B.A.
President
M. Jennings Consulting, Inc.
9:45–10:45 a.m. Expectation vs. Experience:
General Session Why Providers Are Losing the
War to Win Over Consumers
Ryan Donohue
Corporate Director,
Program Development
National Research Corporation
11:00 a.m.–12:00 p.m. Moving Up the Integration
General Session Pyramid: From Structural to
Clinical Integration & on to
Population Health
Marc D. Halley, M.B.A.
President & CEO
The Halley Consulting Group, LLC
12:00–1:00 p.m. Networking Lunch
1:00–2:30 p.m. The Primary Care–Market
Concurrent Sessions Share Connection: Creating
a Sustainable Competitive
Advantage
Marc D. Halley, M.B.A.
President & CEO
The Halley Consulting Group, LLC
What’s in a Name:
Why Your Organization’s Brand Is
Your Best Strategic Bet
Ryan Donohue
Corporate Director,
Program Development
National Research Corporation
Patient Experiences:
From the Boardroom to the
Exam Room
Jake Poore
President & Chief Experience Officer
Integrated Loyalty Systems
To register for this conference, visit GovernanceInstitute.com/Calendar
Tuesday, February 24
7:00 a.m. Networking Breakfast
8:00–9:30 a.m. Fast & Furious
General Session Kenneth Kaufman
Chair
Kaufman, Hall & Associates, Inc.
9:45–10:45 a.m. The Kübler-Ross Model for ACOs:
General Session Moving from Denial to
Acceptance
Brian J. Silverstein, M.D.
Managing Partner
HC Wisdom
11:00 a.m.–12:30 p.m. Outpatient Pricing Strategy:
Concurrent Sessions A Case Study
Kenneth Kaufman
Chair
Kaufman, Hall & Associates, Inc.
Wednesday, February 25
7:00 a.m. Networking Breakfast
8:00–9:30 a.m. Social Networking in
General Session Healthcare
Lee Aase
Director, Center for Social Media
Mayo Clinic
9:45–11:00 a.m. Difficult Decisions:
General Session A Rising Tide of Ethical
Challenges for Hospital Boards
Todd Sagin, M.D., J.D.
President & National
Medical Director
Sagin Healthcare Consulting, LLC
11:00 a.m. Adjourn
Smart ACO Management &
Governance
Brian J. Silverstein, M.D.
Managing Partner
HC Wisdom
Case Study: Leading Change at
Scripps Health
Stephen W. Kett
Senior Program Director
The Governance Institute
To register for this conference, visit GovernanceInstitute.com/Calendar
Hotel Information
About Boca Raton Resort & Club
Designed by legendary architect Addison Mizner, Boca Raton
Resort & Club, a Waldorf Astoria Resort, has reigned as an icon
of elegance for more than 80 years. Today, the resort remains
faithful to its glamorous past, while radiating a vibrant energy,
offering infinite amenities to every type of guest.
Contact Information
Boca Raton Resort & Club
501 East Camino Real
Boca Raton, Florida 33432
Hotel phone: (561) 447-3000
Hotel Web site: Bocaresort.com
Hotel Reservations
There are a limited number of rooms at The Governance Institute
rate, so make your room reservations as early as possible.
Hotel accommodations are the responsibility of each attendee;
conference registration does not secure your room.
Reservations phone: (888) 557-6375
Reservations Web site: https://aws.passkey.com/g/28933197
Check in: 4:00 p.m.
Check out: 11:00 a.m.
Room rate: $349–$489* (SGL/DBL occupancy)
All reservations must be made by February 1, 2015, to secure
this rate. Should the room block become full before this date,
reservations will be accepted on rate/space availability.
*Note: All rates are subject to applicable taxes. A major credit card
is required at the time the reservation is made to guarantee the
reservation.
Cancellation Policy
Individual guest cancellations will be accepted seven days prior
to arrival. The deposit is refundable to the individual guest if
timely notice of cancellation is given and a cancellation number
is obtained by the guest.
Continuing Education Credits Available
ACCME: The Governance Institute is accredited by
the Accreditation Council for Continuing Medical
Education to provide continuing medical education
for physicians. The Governance Institute designates
this live activity for a maximum of 14.75 AMA PRA
Category 1 Credit(s)™. Physicians should claim only
the credit commensurate with the extent of their
participation in the activity.
ACHE: The Governance Institute is authorized to
award 14.75 hours of pre-approved ACHE Qualified
Education credit (non-ACHE) for this program toward
advancement, or recertification in the American
College of Healthcare Executives. Participants
in this program wishing to have the continuing
education hours applied toward ACHE Qualified
Education credit should indicate their attendance
when submitting application to the American
College of Healthcare Executives for advancement
or recertification.
Nursing Accreditation: This activity has been
submitted to the Arizona Nurses Association for
approval to award contact hours. The Arizona
Nurses Association is accredited as an approver
of continuing nursing education by the American
Nurses Credentialing Center’s Commission on
Accreditation. A maximum of 14.75 contact hours
available.
CPE: The Governance Institute is registered with the
National Association of State Boards of Accountancy
(NASBA) as a sponsor of continuing professional
education on the National Registry of CPE Sponsors.
State boards of accountancy have final authority on
the acceptance of individual courses for CPE credit.
Complaints regarding registered sponsors may be
submitted to the National Registry of CPE Sponsors
through its Web site: www.learningmarket.org.
Program level: Overview • No advanced preparation
required
Instructional level: Group Live
SAN DIEGO, CA
PERMIT #2914
P A I D
STD
POSTAGE
U.S.
The Ritz-Carlton, Naples
PRSRT
2015 Leadership Conferences
Naples, Florida
January 18–21
Boca Raton Resort & Club
Boca Raton, Florida
February 22–25
The Ritz-Carlton, Laguna Niguel
Dana Point, California
March 15–18
The Broadmoor
Colorado Springs, Colorado
August 30–September 2
The Ritz-Carlton, St. Louis
2015 Chairperson, CEO, &
Physician Leader Conference
(invitation-only event)
The Ritz-Carlton, Dove Mountain
Tucson, Arizona
November 8–10
2015 Governance Support
Conference
The Gaylord Palms Resort
Orlando, Florida
August 9–11
2015 System Invitational
Four Seasons Hotel
Austin, Texas
February 8–10
The Governance Institute
9685 Via Excelencia, Suite 100
San Diego, CA 92126
St. Louis, Missouri
October 18–21