1 2015 IBI Annual Forum Maintaining a healthy, high-performing and productive workforce in a rapidly changing environment Agenda March 16-18, 2015 The Fairmont San Francisco 950 Mason Street (at California) San Francisco, CA Monday, March 16, 2015 12:00-1:00 Grand Ballroom Lounge IBI Tools Lab Join IBI experts for a hands-on walkthrough of our suite of measurement and modeling tools. 1:00-2:20 Grand Ballroom Pre-conference The Future of Health and Productivity in the U.S. Thomas Parry, PhD, President, Integrated Benefits Institute Chris McSwain, Chief Strategy Officer, Aason, LLC. Gary Earl, Health & Well-Being Ambassador, Anthem Life/Wellpoint Brad Johnson, EVP of Operational Strategy and Shared Services, Sedgwick Kathy McAlpine, Senior Director, Benefits, Kraft Foods Tammy Green, Director, Well-being and Absence Management, Providence Health & Services There has never been as much diversity, volatility or uncertainty in the direction employers will take in managing workforce health and productivity as there is today. Last summer, at its strategic planning retreat, IBI’s Board of Directors explored these issues. This preconference workshop will focus on three aspects of that conversation: 2 (1) forces influencing the way in which employers are responding to managing workforce health and productivity, (2) implications for how employers planning on maintaining a more “traditional” role in healthcare will proceed and (3) implications for how employers planning on taking a more “consumer-centric” approach will move forward. The panel will be moderated by former IBI Board Chairman Chris McSwain; panel members will include Kathy McAlpine from Kraft; Gary Earl from Anthem-Wellpoint; Tammy Green from Providence Health Systems and Brad Johnson from Sedgwick CMS. The audience is invited to participate fully in the conversation. 2:40-3:00 Grand Ballroom 2015 Forum Begins Welcome and opening remarks by IBI President Dr. Thomas Parry. 3:00–4:00 Grand Ballroom Plenary session Improving Workforce Performance in a Changing Work Climate Thomas Parry, PhD, President, Integrated Benefits Institute Kim Jinnett, PhD, Executive Vice President, Integrated Benefits Institute Jamie Stalker, MD, Division Director, Health and Employee Wellness Division, Argonne National Laboratory Kathy Gerwig, Vice President, Employee Safety, Health and Wellness, Kaiser Permanente Chris Chan, Innovation Imagineer, Mercer LABS Shauna Bryngelson, Senior Consultant, Absence and Disability Management, Towers Watson Research results are presented from IBI’s Study The impact of health on job performance and productivity. To compete in an ever-increasingly globalized marketplace, U.S. employers need a healthy, highly-performing workforce. This research clarifies the relationship between employee health, work climate, job performance and organizational impacts from a series of employee and manager surveys. The presentation and subsequent panel discussion will address population health themes and key components of the work environment that are highly related to employee health, well-being, performance and organizational impacts. Panelists will provide their perspectives on promising practices aimed at workforce health and performance improvement. 3 4:00–4:30 Refreshment Break sponsored by National Pharmaceutical Council 4:30–5:30 Grand Ballroom Plenary session Synergy at Work: Private Exchanges and Workforce Performance Bruce Sherman, MD, Medical Director, Employer Health Coalition Doug Stover, Senior Managing Consultant, Gallup Chris McSwain, Chief Strategy Officer, Aasonn Mark Fendrick, MD, Director, VBID Center, University of Michigan Scott Rabin, Manager, RightOpt, RightOpt/Buck Consultants As employers consider the array of strategies and tactics used to control healthcare costs, private exchanges are emerging as a focal point. The role of private exchange offerings in workforce health and productivity management has not been explicitly determined, and is a subject of some debate. This session will share expert perspectives regarding the role that private exchanges may play in supporting workforce health management efforts. Each of the panelists has a unique perspective, and together will provide an insightful look at the role of private exchanges. By directly addressing the critical employer decision-making process, this presentation will summarize available research and describe how workforce health, well-being, and performance can be further enhanced in the setting of private exchanges. 5:30–7:30 Crown Room Forum reception Enjoy a sweeping view of the city of San Francisco as we come together to talk and network over cocktails and appetizers. Tuesday, March 17, 2015 7:15am Grand Ballroom Breakfast sponsored by Liberty Mutual 8:15-9:15 Grand Ballroom Plenary session The Impact of Technology and Evolving Healthcare Delivery Models 4 Kimberly George, Senior Vice President, Senior Healthcare Advisor, Sedgwick Stephen Shaya, MD, Medical Director, J&B Medical Supply Jennifer Christian-Herman, PhD, Executive Director, Healthworks Product Innovation & Evaluation, Kaiser Permanente Charles Yarborough, MD, President/Owner, CYHealthAssociates, LLC Sri Mummaneni, MD, Medical Director, Pratt & Whitney / Rocketdyne In the search for better access to quality healthcare in a changing landscape, there has been a strong focus on technological advancement. Technologies are being developed to maintain employee well-being as well as facilitate treatment and recovery when injuries and illnesses do occur. These novel technological advancements include telemedicine, real time visual connectivity, google glass, wearable monitoring devices, internet connected bio sensors, three dimensional printers, and robotic devices. Panelists will speak to how technology can expand healthcare coverage and service to more Americans in addition to how these alternative delivery models offer opportunities for providers to connect with their patients in a different way. This session brings together experts to discuss trends in innovation and the measurements used to evaluate the impact of new technologies on cost, quality, and workplace productivity. 9:15-9:45 Refreshment Break sponsored by The Hartford 9:45-10:45 Grand Ballroom Plenary session Using Consumer Activation to Better Understand Consumer Behavior and Outcomes Craig Kurtzweil, Senior Vice President, Analytic Innovations, UnitedHealth Group Andrea Romisher, Vice President Benefits, Kindred Healthcare Recogni zing the impact consumer behavior has on health care and related costs, Unum and UnitedHealth Group took aim at consumer health activation with their Consumer Activation Index (CAI), a tool used for measuring decision making and short-term disability exposure. In a study of 17 customers with 270k members, the CAI was used to determine if individuals make an optimal clinical, financial or service choice when faced with a health care decision. The CAI navigates individuals through 51 decision points to complete its assessment. By better understanding consumer behavior, members can then seek to modify behavior to achieve better health. The discussion will highlight how CAI works and its results in relation to short term disability and productivity. 5 Grand Ballroom Lounge IBI Tools Lab Join IBI experts for a hands-on walkthrough of our suite of measurement and modeling tools. 10:45-11:15 Break 11:15-12:15 Pavilion Room (Lobby Level) Workshop A New Insights: Employer Engagement and Absence Management Strategies Karen English, Partner, Spring Consulting Group Gene Lanzoni, Assistant Vice President, Market Intelligence, Guardian Jane Ryan, Return to Work Section Head, Mayo Foundation, With the implementation of Affordable Care Act reforms and the release of ADAAA final regulations adopted by the EEOC in the past two years, the absence management field has changed greatly. This session will present findings from the 2015 Guardian Absence Management Activity Index℠ and Study, a Spring Consulting Group commissioned survey, as well as an accompanying metric developed in 2012 to monitor changes in employer engagement and absence management-related activities. By providing insight into the current absence management landscape, this presentation will explain the series of steps employers of all sizes can take to get started on their absence management journey and build an effective, long-standing program over time. Crystal Room (Lobby Level) Workshop B A Practical Approach to Integrating Health and Disability Programs Randy Ford, Vice President, Product and Service Solutions, Unum, Nation Client Group Rich Fuerstenberg, Senior Partner, Mercer Denise Callari, MD, Vice President, HealthCare Strategies, UnitedHealthcare Michelle Martin, Vice President, HR Specialty Benefits, CBS This session will present a “block and tackle” approach to designing an effective 6 integration strategy for health and disability programs. Representatives from Unum, Mercer, UnitedHealthcare and CBS will explore the relationship between disability and healthcare cost, the impact of compliance-based medicine, the identification of health risk factors, and the tools necessary to maximize program effectiveness. Speakers will share results on increased engagement, decreased STD costs and durations, and value received. Fountain Room (Lobby Level) Workshop C Breaking Through: Communicating for Engagement and Behavior Change Janice Burnham, CEO, ROC Group Gary Grabarczyk, VP, Corporate Associate Benefits, Robert Bosch In this session, a leading employer will discuss how they are using targeted communication techniques and campaigns to drive engagement with corporate leadership as well as employees and their families. Participants will share how they’ve helped leadership embrace the impact of workforce health on productivity as well as provide insights about why employee and family engagement in health and benefits programs is integral for success. This session will focus on utilizing communications to influence the subcultures of a corporate enterprise, leveraging transparency in health initiatives, motivating an inactive deskbound workforce, and positioning workforce health to financial leadership. French Room (Lobby Level) Workshop D Case Studies on Effective Obesity Management Solutions Jack Nightingale, Vice President, Healthcare Practice, Benfield – Arthur J. Gallagher & Co. Firky Isaac, MD, Vice President of Global Health Services, Johnson & Johnson Obesity is a top health and productivity concern as well as a complex and challenging condition that most employers have found difficult to address effectively. Employers that want to move their employee populations to healthier weights are looking for proven weight management strategies that go beyond the standard approaches to employee engagement and support. This session will present case studies of two leading employers—Johnson & Johnson and Quad/Graphics—that have been pioneers in implementing new integrated, value-based solutions, measuring their results, and deploying them across their organizations. 7 Garden Room (Lobby Level) Workshop E Fit for Work in a Physically Demanding Environment: A Comprehensive Approach to Wellness at Goldcorp’s Wharf Mine Colleen Broersma, President, 3:1 Corporate HPM Solutions Larry Bakke, Administrative Manager, Wharf Mine In the fall of 2011, Wharf Mine partnered with 3:1 Corporate HPM Solutions to launch a new wellness program for its employees. The project aimed for a comprehensive approach to wellness by integrating traditional occupational safety, prevention, and health protection efforts with health promotion. Key components of the program included individual health assessments, health and safety education, nutrition, core strengthening, stress and sleep management, wearable devices for tracking progress, and follow-up sessions. Speakers will discuss how these components lead to measurable successes in heightened employee efficiency, reductions in serious health conditions, improved health risk status, and reduced worker’s compensation costs related to slips, trips, falls and overexertion. 12:15-1:15 Tonga Room (Terrace Level) Lunch and networking break sponsored by Cigna Join attendees in the famous Tonga Room, a tiki lounge that has been popular in San Francisco since 1945. 1:15-2:15 Pavilion Room (Lobby Level) Workshop A Telemedicine: Innovative Approaches to Health Care Rich Feifer, MD, Chief Medical Officer, National Accounts, Aetna Joe O’Neill, VP, Compensation & Benefits, Penske Truck Leasing Ryan June, Director of Healthcare Analytics, Teladoc Penske, a global transportation services provider, partnered with Aetna and Teladoc to explore a telemedicine care option. Telemedicine offers hard-to-reach patients an alternate channel of care from any location without the delay of scheduling or taking time off from work. Speakers will discuss the value based plan design of Penske’s telemedicine program as well as its results due to productivity savings and employee 8 satisfaction. This presentation will address innovative remote approaches to health care as well as the key elements of an effective deployment strategy that achieves maximal adoption and impact. Crystal Room (Lobby Level) Workshop B FMLA & ADA: Avoiding Pitfalls and Reducing Absences Matt Morris, VP, AbsenceResources, ComPsych Bert Cleary, Senior HR Manager, Compensation & Benefits, Welchs Increasing overlap between FMLA and ADA has presented employers with the question of how to address new regulations while maintaining compliance and managing absence. ComPsych will present a case study illustrating how employers can reduce absences by as much as 30 percent by focusing on important changes in FMLA law, interpreting what the EEOC’s “rigorous enforcement” of ADA laws means to employers, proactively identifying FMLA absences and other applicable leaves that may require ADA analysis, integrating FMLA and ADA processes to improve efficiency and reduce risk, and instituting new corporate policies and procedures that will help reduce overall absence. Fountain Room (Lobby Level) Workshop C Work-Focused Interventions for Value-Based Care around Depression Debra Lerner, PhD, Departments of Medicine and Psychiatry, Tufts University SOM; Director, Program on Health, Work and Productivity, Tufts Medical Center Francisca Azócar, PhD, Vice President, Research and Evaluation Behavioral Health Sciences, OptumHealth Depression is a major issue affecting millions of Americans, inhibiting their ability to lead productive lives at home and at work. OptumHealth partnered with Tufts Medical Center and 19 national employers to create a work-focused intervention aimed at improving the productivity of middle- aged and older adults with depression and work limitations. The program utilized telephone-based counseling with care coordination, cognitive behavioral therapy strategy development, and work coaching/modification. Speakers will share results including a 44% work 9 productivity improvement and discuss increasing efforts to provide more valuebased care with a work-focused intervention strategy. French Room (Lobby Level) Workshop D Addressing Health Holistically: An Integrated Benefits Strategy Approach Gary Fritsch, Product Manager, Cigna Alyssa Coleman, Benefits Consultant, Nextera Energy Deb Snider, Director of Health &Welfare Benefits, BAE Systems Michelanne Bradwell, Manager, Benefits, Konica Minolta In this session, Cigna, along with prominent national employers, will discuss how integrated benefit strategies can be used to address specific needs and measure success. This session will discuss various challenges companies face such as designing an effective absence management program and focusing on practices that encompass a larger picture of health. Using healthcare, HRA, FML, and disability data, speakers will focus on the process of creating a return-on-investment benefits strategy that works alongside integration through proactive identification and timely intervention. Garden Room (Lobby Level) Workshop E Returning Investing in Absence Management – An Employer Life Cycle Approach to Absence Management Renee Mattaliano, Principal, Laurus Strategies David Taylor, Director of Integrated Disability Management, Reyes Holdings This session will review how Reyes Holdings the eleventh largest privately held company in the United States had worked to develop and implement an integrated approach to Absence management. The discussion will unveil their unique blend of internal resources, vendors and partners. Specifically, Reyes will discuss the initiating integration and explain the integral steps taken to ensure a sustainable approach to understanding and managing workforce productivity. Participants will provide a review of an in-depth analysis of Reyes targeted problem areas. In addition, Reyes will discuss the need for restructuring department reporting, and the calibration of internal talent needed to make Integrated Absence management a reality. This session will also highlight how job roles, technology, data mining and 10 report development have proven essential to capturing the attention of local management in a widely disperse workforce. 2:15-2:45 Refreshment Break sponsored by The Hartford 2:45-3:45 Pavilion Room (Lobby Level) Workshop A “Fixing Stress”: Informing Health, Productivity & Wellness Robert Simon Siegel, CEO, Global Optimal Health Group John White, MD, Chief Medical Advisor, Diagnos-Techs Eric Hatzenbuehler, Health & Productivity Consultant Tamela Thomas, Wellness Manager, Washington Athletic Club in Seattle In this session, speakers will present the essential components of practical solutions to the universal challenge of stress. In delivering a combination of new standards, precise diagnostic measures, and prevention essentials, speakers will provide attendees insight on the potential value of stress management as a means to bettering a workforce’s health and productivity. This session will also focus on the strategic implementation of innovative stress and wellness management into the workplace. By defining “stress” as a physiologically foundation of wellness, this session will help attendees use illness prevention, healthcare costs, productivity, absenteeism, presenteeism to inform exciting new “health-producing” skills. Crystal Room (Lobby Level) Workshop B Partnership and Prevention: Utilizing Different Health Networks to Prevent Disease and Promote Performance John Sinnot, MD Chairman, Internal Medicine, USFHealth Antonio Iglesias, Regional Medical Director, Pfizer, Inc. Approximately 50,000 adults die each year in the US from vaccine-preventable diseases such as influenza and pneumonia. To confront this problem, Pfizer collaborated with the University of South Florida (USFHealth) and Tampa General Hospital to review the use of vaccines as a method of improving workforce health. The first step in this collaboration was to model the direct and indirect benefit costs associated with Community Acquired Pneumonia (CAP). This session will reveal the economic burden of CAP and the advantages of partnerships to deter CAP incidents. Presenters will discuss the health system’s direct and indirect benefit costs 11 associated with CAP and annual cost estimates for the organization’s health, sick leave/absence, short-term disability (STD), and group life insurance benefit programs. Speakers will then explore how the expansion of employee coverage for vaccines in partnership with pharmacy networks worked to improve the overall health and productivity of affected workforces. Fountain Room (Lobby Level) Workshop C Health and Productivity Management Guided by a Workforce’s Professional, Social, and Emotional Wellbeing Jim Purvis, VP, Well-Being Improvement Design, Healthways Elizabeth Glenn-Bottair, Vice President, Chief Operating Officer, Integrative Health, St. Joseph Health Healthways partnered with St. Joseph’s Health to better understand and improve employee well-being. Speakers will discuss a program to address high claims costs and instances of absenteeism and presenteeism. Healthways leveraged St. Joseph Health’s Choose Well brand and developed custom campaigns for each ministry to maximize employee engagement and participation in the Healthways Well-Being Assessment. This survey measured more than just the physical health of employees, it also identified the impact that work environment and social, emotional and community well-being had on their overall well-being as well. Through robust data analytics, Healthways identified key priorities for improvement and this session will discuss the program’s approach, implementation, and productivity savings. French Room (Lobby Level) Workshop D Ensuring Compliance and Improving Productivity in a new ADAAA Landscape David Lea, Regional Practice Leader, Reliance Standard Life Insurance Lesley Gee, Senior Manager, Global Benefits, YAHOO! Inc. Laurie Brednich, Director, Employee Benefits, GoDaddy, Inc. With the advent of the ADAAA in 2008, the Americans with Disabilities Act brought change to disability and leave management. This session will focus on helping employers navigate the landscape of the new ADAAA regulations and EEOC enforced employer compliance, whether through self-administered or outsourced ADA programs. Speakers will discuss available data and the results of a fully 12 outsourced ADA administration program 12 months post-implementation. They will focus on how this program aimed to ensure compliance, improve productivity, and reduce overall exposure. Garden Room (Lobby Level) Workshop E Tying Educational Outcomes to Good Health Jon Harris-Shapiro, President, Continuance Health Solutions David Hines, Director, Employee Benefits, Metro Nashville Public Schools Patt McCarver, Director, Vanderbilt Health at MNPS, Vanderbilt Vanderbilt and Continuance Health Solutions partnered with Metro Nashville Public Schools (MNPS) to create onsite patient-centered medical homes and engagement plans for their teachers. Six years post-implementation, 40% of teachers consider the worksite clinics their medical home. Speakers from MNPS, CHS, and Vanderbilt will discuss the program’s integration of medical, pharmacy, dental, vision, and worker’s compensation services, as well as their plans to expand the scope of care to include health coaching and behavioral health. Presenting three years of results, speakers will discuss how they’re using data on student academic achievement to proactively manage the health of their teacher population. 3:45-4:00 Break 4:00-5:00 Grand Ballroom Plenary session Successful Strategies for Reducing the Total Impact of Behavioral Health Claims in Call Centers Deborah LaBonar, Leader, Absence Analytics, Aon Hewitt Blessy John, Project Manager, Global Benefits Team, Discover Financial Services This presentation will share how a 14,000 life financial services company with a primarily call center population achieved reductions in both incidence and duration of mental disorder disability claims. By applying an integrated, strategic approach to reducing mental health claims, the organization reduced the total number of annual days lost by 34%. Presenters will discuss how interventions made by on-site EAP counselors and behavioral health specialists helped employees find professional mental health services and achieve a timely and healthy return to work. 13 Grand Ballroom Lounge IBI Tools Lab Join IBI experts for a hands-on walkthrough of our suite of measurement and modeling tools. 5:00-5:15 Grand Ballroom Meeting of IBI members IBI President Dr. Thomas Parry will call together a brief internal meeting of members. Non-members have free time. For the rest of the evening, attendees have free time to schedule meetings or explore San Francisco. Attendees need to arrange for dinner this night. 5:15–6:45 Crown Room Scholarship reception NOTE: This event is open to employer attendees and staff from our scholarship sponsors: Abbvie, Aetna, Anthem/Wellpoint. Wednesday, March 18, 2015 7:15am Grand Ballroom Breakfast sponsored by HealthSCOPE Benefits This morning, attendees will go right to workshops after breakfast. We will come together as a group for final plenary sessions after these workshops. 8:15-9:15 Pavilion Room (Lobby Level) Workshop A Delivering Value Based Solutions through Quality Partnership and Transparency Joseph Cacchione, MD Chairman, Heart & Vascular Institute Strategy and Operations, Cleveland Clinic Al Rapp, VP, Benefits, UPS Geoff Kilgore, SVP, Account Management, Change Healthcare 14 Cleveland Clinic and employer panelists will discuss their goal of creating a new definition of value that includes quality outcomes, episodic pricing, reduced disability claims, faster return to work times, improved patient-reported outcomes (measured up to one year post op), and built-in engagement programs to drive utilization to high-performing networks. Speakers will share the results of this program and its effect on presenteeism and productivity, as well as absence, sick leave, short-term disability, and medical and pharmacy costs. Crystal Room (Lobby Level) Workshop B Playing the Triple Role of an Employer, Provider, and Educator: A SelfInsured Benefit Plan Ron Loeppke, MD, Vice Chairman, U.S. Preventive Medicine Warner Hudson, MD, Medical Director, UCLA Health System and Campus In this session, speakers will review UCLA’s major health initiative as an employer, provider, educator, and participant in a self-insured benefit plan. UCLA Health was presented with a unique opportunity to transform healthcare through the delivery of the Triple Aim—a means of accepting leadership as an employer and healthcare provider to enhance the health and performance of its workforce. In launching several innovative initiatives, UCLA Health demonstrated material results: reducing healthcare service utilization through the Primary Care Innovation Model (PCIM), increasing employee engagement through a Value-based Care, Person Journey Model for employees in the UCLA health plan (in partnership with U.S. Preventive Medicine), and decreasing workers’ comp costs through its WorkStrong program. Speakers will discuss the health system redesign as well as integration, capacity growth, pre-primary care, telemedicine, and home services. Fountain Room (Lobby Level) Workshop C Investing in Human Capital for Wellbeing and Productivity Jeremy Watson, Wellness Product Owner, Humana Matthew Bowdy, Outcome Strategist, Humana Waleed Bahouth, Director, Associate Health and Well-being, Humana Carlos Mora, PhD, Research Scientist, Center for Positive Organizational Scholarship, University of Michigan, Ross School of Business Humana, in cooperation with the University of Michigan and the Integrated Benefits Institute (IBI), has developed a framework that explores the relationships between 15 well-being, productivity loss and medical costs. This session will share Humana’s work in understanding how organizations can develop a robust long-term human capital strategy by combining multiple elements of traditional health benefits, worker costs, employee engagement, and behavioral economics. Speakers will discuss how Humana aimed to help employers better understand their populations through segmentation and will also address how employers targeted individual employees and group needs simultaneously. French Room (Lobby Level) Workshop D The Importance of Guidelines and Outcomes: Tracking Low Back Problems in a Major Self-Insured Workforce Harris Allen, PhD, Founder & Principal, Harris Allen Group Wayne Burton, MD, Chief Medical Officer, American Express William Bunn, MD, Vice President, Navistar Michael Erdil, MD, Associate Professor, University of Connecticut School of Medicine Up to 84% of the general population has been found to report low back pain (LBP) symptoms at some point during their lifetime. This session will focus on a recent study undertaken for the cultivation of evidence on issues key to a successful program of illness/injury prevention, reduction of workers’ compensation, and disability and healthcare costs. This study longitudinally tracked episodes of three types of ICD-9 diagnosis and found that care congruent with 10 of 11 guidelines was linked to lower total costs. Speakers will discuss the study’s findings on how these approaches marked by higher resource utilization and lower guideline congruence are ultimately linked to greater LBP total costs as well as a fundamental impact on employer investment in health and productivity. Garden Room (Lobby Level) Workshop E Redesigning to Better Manage Absence and Disability Tyler Amell, PhD, Chief Executive Officer, StaffRelay Dave Keen, Executive Director, FH Workplace Health & Provincial WH Call Centre, Fraser Health Fraser Health, a Canadian organization with 24,000 employees, worked with Staff Relay to create a program to better approach and manage absence and disability. 16 Through an extensive redesign process, a comprehensive electronic employee health record, an Enhanced Disability Management Program (EDMP), and an automated attendance reporting solution, Fraser Health has produced a return on investment of $28 million in decreased LTD and other disability costs. This session will detail positive impacts on absence, sick leave, STD and WC, as well as higher participation rates. 9:15–9:45 Refreshment Break sponsored by Prudential 9:45-10:45 Grand Ballroom Partnership: Understanding is Key to Optimizing Productivity Mike Dunst, AVP, National Practice Leader Absence Management, The Hartford Oswald Mondejar, SVP, Mission and Advocacy, Partners Health System Michael Wehmeyer, PhD, Professor of Special Education; Senior Scientist and Co-Director, Kansas University Center on Developmental Disabilities; Beach Center on Disability at University of Kansas Karrie Shogren, PhD, Associate Professor in the Department of Special Education; Associate Director, Kansas University Center on Developmental Disabilities; Beach Center on Disability at University of Kansas Sandi Boller, VP, Human Resources, US Bank Ann Kuhnen, MD, Medical Director, Group Benefits and Workers’ Compensation, The Hartford Workforces are changing dramatically with the influx of Millennials and young Gen Yers. This session discusses how they will impact the future workforce based on recent independent research by The University of Kansas. The session will focus on motivational factors affecting the younger generation’s performance, development, and retention. Speakers will discuss their successful program results related to recruiting, developing, and retaining abled and disabled employees. Speakers will share their findings on self-determination as a predictor of success in the workplace as well as behavioral findings that measure employment success for employees with disabilities. 10:45-11:00 Grand Ballroom Closing and raffle We will host the raffle drawing during the closing remarks.
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