Volume:4, Issue: January 2015 Dublin Convention Centre 04. Dublin's CCD CONTENTS 04. Dublin's CCD 04. Centre of Attraction Dublin's CCD is the most attractive venue for global meeting planners and organizers. Offering unmatched facilities and convenient atmosphere for any event the CCD is the obvious choice for any quintessential MICE organizer. 11. Tech Talk Braggies, the new concept of “braggie” photos whereby holidaymakers have been uploading photos of themselves on holiday within 10 minutes of arriving at their hotel. 14. Spotlight On The Colombia Metropolitan Convention Centre is a potential MICE venue with world-class event hosting facilities. 25. Cover Story The outlook of MICE industry 2015 is set to develop on a global scale within meetings planning and technology. A close watch... 11.Braggies 17. MICE Appointments 20. MICE Opinion 21. MICE Bites 29. Show Highlight 38. Show Review 42. Calendar of Events 02 MICE Travel Advisor 14. Colombia Metropolitan Convention Centre Editorial Team Hello Readers, Let me take this opportunity to wish the global MICE industry an enterprising New Year. The Meetings, Incentive, Conference, and Events (MICE) industry is poised to witness a promising 2015. A research report published by American Express brings some interesting facts for the meetings and events industry. The forecast reports were based on a survey done on businesses, meeting planners and hoteliers in 2014. The survey highlighted some interesting trends and predictions for 2015 in the use of technology, budgeting and financial implications, and the way the event planning is taking on a much more global outlook. In this maiden edition of MICE Travel Advisor, we bring you some of the most happening stories from the global MICE industry. From Ireland's most popular business event centre - Dublin to technology trends of 'Braggies' - dear readers you have a plethora of information to gather in our issue this month. Hope we can inspire business travelling in 2015 like we did in the yester years. Keep yourself abreast with the latest travel events and stories from the global MICE industry. Do remember to write back to us with your suggestions, ideas, and stories. We value your opinion. Thank you, Editor-In-Chief Mr. Anup Kumar Keshan 03 MICE Travel Advisor President & Editor-In-Chief Mr. Anup Kumar Keshan Vice President Mr. Apratim Ghoshal Executive Editor Mrs. Puja Keshan Intl. Correspondent & Marketing Ms. Shreyoshi Dey Content Writers Mr. Ronee Roy Mr. Sudipto Roy Ms. Shreya Goswami Ms. Urmii Kar Design Team Mr. Mufaddal Chithiwala Ms. Sonali Khan Mr. Rajat Singh ( Web) Mr. Kaushik Das(Web) Marketing Executive Mr. Vijay Kumar Asst. Communication Executive Mr. Rana Singh Circulation Mr. A.K. Sharma Mr. Kajal Mandal Centre of Attraction Dublin's CCD advocating new standards in Business meetings Dublin is strategically located as a gateway of Europe and is one of Ireland's most happening business centers. The Convention centre at Dublin grabs tremendous attention from events and organizers as they find its unmatched facilities so convenient that The CCD becomes an obvious choice for most meeting planners. Moving Ahead Securing 120 events in the last six months which include 25 international conferences, the conference centre is already booked for the future from 2015 to 2018. With 25 conferences ranging in size from 500 to 2,000 delegates the centre forecasts to generate over €30 million to the local economy. 04 MICE Travel Advisor Strategically placed Located just 20 minutes from the airport in Dublin's Docklands, the finance and technology hub of the city, the CCD provides a great platform for international tourism and business. Established in 2010, the centre organized its 1000th event on 25th September 2014. “Since opening in September 2010, we have had an incredible four years” said Nick Waight, CEO of The CCD. “Dublin as a destination and The CCD as a venue, are proving extremely popular, with over one million delegate days to date. Our commitment to exceptional service surpasses our clients' expectations time and time again, with customer satisfaction rates consistently above 96%.” Business tourist visiting CCD spend money on hotels, taxis, dining out, entertainment, shopping, cultural experiences and tourist attractions and contribute significantly to the Irish economy. With 26 industry awards below its belt the CCD emerges with high standards of business meetings offering the best services to international meeting planners. Architectural excellence The CCD is an architectural excellence designed by the Irish- born Kevin Roche and offers a panoramic view of the River Liffey, Dublin City Centre and Wicklow mountains. 05 MICE Travel Advisor Eco Awareness Located just 20 minutes from the airport in Dublin's Docklands, the finance and technology hub of the city, the CCD provides a great platform for international tourism and business. Established in 2010, the centre organized its 1000th event on 25th September 2014. “Since opening in September 2010, we have had an incredible four years” said Nick Waight, CEO of The CCD. “Dublin as a destination and The CCD as a venue, are proving extremely popular, with over one million delegate days to date. Our commitment to exceptional service surpasses our clients' expectations time and time again, with customer satisfaction rates consistently above 96%.” Business tourist visiting CCD spend money on hotels, taxis, dining out, entertainment, shopping, cultural experiences and tourist attractions and contribute significantly to the Irish economy. With 26 industry awards below its belt the CCD emerges with high standards of business meetings offering the best services to international meeting planners. 06 MICE Travel Advisor Main Features £ 22 purpose-built meeting rooms £ 2,000 seat Auditorium with full theatrical stage and fly tower £ 4,500 square metres of exhibition space £ Theatre capacity for 3,000 delegates in The Forum £ Banqueting facilities for up to 3,000 guests £ Intimate boardrooms, large and small halls and meeting rooms £ Cutting-edge technology and Wi-Fi throughout £ Six spacious foyer areas £ Stunning views of Dublin city, bay and mountains on upper foyer levels £ Lights use energy-saving LED bulbs. £ Two large cargo lifts including a truck container lift £ Located at the heart of Dublin's transport hub and just 20 minutes from the Airport £ Within walking distance of many hotels, restaurants and attractions Meeting modern amenities The fully responsive website of the Convention Centre Dublin (The CCD) provides a user experience which is comprehensive in desktop, tablet or mobile. “There's no doubt that increased smartphone and tablet penetration is changing how consumers search for products and services. We want our clients and delegates to get the best possible experience of The CCD, and this includes the virtual impression they get before they ever set foot in the building. The new site not only acts as an information portal, but also as a vehicle to reflect our brand and culture, so visitors not only get a sense of what we do, but who we are.” feels CCD's CEO Nick Waight. 07 MICE Travel Advisor MICE Travel Advisor in an interview with Nick Waight, the Managing Director of Group Convention Centres overseeing the ICC and Chief Executive of Dublin Convention Centre. He offers strategic consultancy to other convention centre projects. Nick has many roles which he performs to perfection and makes his own contribution in the MICE tourism Industry of Ireland largely felt. MICE Travel Advisor: What Makes Convention Centre Dublin such a favourite meeting point of Europe? Nick Waight:When The Convention Centre Dublin (The CCD) opened in 2010 it introduced a new state-of-the-art, easily accessible conference venue to the European MICE market. Ireland's location at the gateway to Europe also makes us ideally positioned to entice international visitors from further afield. 08 MICE Travel Advisor In addition, in recent years Dublin has established itself as the business and technology hub of Europe with a strong focus on research, development and innovation, and it ishome to the European headquarters of many of the world's top multinational corporations. This, coupled with our highspec facilities and our exceptionally high levels of service, helps cement our reputation as the ideal meeting ground for international conference events. MICE Travel Advisor:It is quite an achievement for the Convention Centre Dublin which has secured 120 events in the past six monthscontributing more than €30 million to the local economy. How do you feel about it and how was it accomplished? Nick Waight:We are very proud of our achievements this year having hit a few milestones with over 1,000 events and over 1 million delegate days hosted. We also recently ramped up our Sales team to a group of 10 dedicated professionals, each with specialised knowledge of either the corporate or association markets. They have been working very hard attending trade shows, reaching out to clients, and working alongside organisations such as the Dublin Convention Bureau to help formulate and win event bids throughout the year. The unprecedented run of confirmations over the last six months proves that there is huge interest in what The CCD has to offer as a European conference venue. It is also very encouraging that out of the 120 events in the last six months, 43 of 09 MICE Travel Advisor these are repeat clients. MICE Travel Advisor:What is the driving factor behind keeping up the goals and the objectives of CCD? Nick Waight: In January 2013 we launched a very clear five-year strategy and a new vision for the business, 'to be the world's favourite place for leaders, innovators and dreamers to share, create and celebrate ideas that change lives.'We strive to offer a truly world-class venue in every sense, from the quality of the facility right through to every aspect of our service. With every new event confirmed, we continue to position Ireland on the world stage for international conferences which in turn generates significant revenue for the Irish economy. This is what drives every aspect of our business. MICE Travel Advisor:You have taken some sustainable measures which are unique to the CCD in the upkeep of the convention centre, please share your motivation with us and also tell us as to how you would like to set more eco friendly standards for the future? Nick Waight:Our overall aim is to lead environmental best practice across our industry. Having achieved ISO 14001 just one year after opening in 2010, we are very proud of our environmental efforts and long-term commitment to sustainability. All departments within The CCD recognise that they have a part to play in helping us maintain our ISO accreditation, and we have an Environmental Management System in place to develop action plans outlining various objectives year-to-year. As also regularly look for support and guidance from our dedicated maintenance and cleaning contractors, who publish monthly reports and analysis on our utility and waste usage.These factors, have helped us to achieve a remarkable recycling rate of 98% year-to-date, an achievement which we believe is largely unique to our industry, and one which we will be working very hard to maintain throughout 2015 and beyond. MICE Travel Advisor: What are you plans for 2015-16? Nick Waight: We have a very busy year coming up in 2015 as we look forward to welcoming nearly 10,000 delegate days in January alone! We will also be hosting a large number of new international conferences throughout 2015 including the first ever Dublin International Game Music Festival, the International Association of Gerontology and Geriatrics European Region Congress (IAGG), the 17th European Congress of Endocrinology (ECE) , Digital Solutions Cooperative (DScoop) EMEA, and the world's largest market research event, ESOMAR 's 68th Congress. While we also look forward to 10 MICE Travel Advisor welcoming back a number of repeat clients including the Pendulum Summit, as well as Hostleworld.com and PhoCus Wright Europe's 2015 conferences. Our Sales team are always looking ahead and will be attending a number of international trade shows throughout 2015 including EITBM and IMEX, as well as making international Sales calls and hosting a number of fam trips. MICE Travel Advisor: You are the Managing Director of Group Convention Centres, overseeing the ICC and the new Dublin Convention Centre. You are also appointed Chief Executive of The Convention Centre Dublin, How do you manage to divide your time equally to all these tasks. How challenging is it to meet the goals set for CCD? Nick Waight:I divide my time equally between the two venues during the week, and as the two businesses are based on a similar model, this allows me to benefit from knowledge sharing on both sides. From director level, to senior management, to floor staff, I also have a great team of dedicated, passionate individuals in both venues that that I can fully rely on. They are the ones that help me keep driving both businesses forward by winning great deals, and delivering exceptional service and amazing events that leave our customers extremelysatisfied, and coming back again and again. Tech Talk Braggies The New Selfie For Travellers! orld Travel Market (WTM) in conjunction with Euromonitor, has come across some new terms like 'poshtels', 'braggies,' and peer-to-peer eating which will be the future trends to shape the global travel market. recent years. However, to succeed in most on the social media platform, it is necessary to track the existing as well as the potential customers' behavior online. The new concept is the “braggie” photo whereby holidaymakers have been uploading photos of themselves Bragging about hotels nearly all on holiday within 10 minutes of major brands and global chains arriving at their hotel. It is indeed are now present on platforms a new, fast and efficient way of such as Facebook, Instagram and “bragging” to the friends about Twitter as the social media their vacation and is comparable strategies have been robust in the to the to the “selfie” craze which W 11 MICE Travel Advisor is another social media over usage product. Hotel window, the room's bed and the surrounding landscapes are the top images captured by the vacationers. The number of social media users across the globe has increased by 18% in 2013, and will exceed 1.7 billion users in near future. Facebook revealed that there is an average of 350 million photos uploaded daily, while Instagram had 58 million daily uploads, and WhatsApp has almost 400 million How the hotels respond to the Braggie Trend 1 Reacting to the trend, Kimpton Hotels introduced the Kimpton Karma Rewards programme that offers perks including free Wi-Fi and spa vouchers for guests posting on social media. 12 MICE Travel Advisor 2 Marriott also embraced the trend, with the PlusPoints programme allowing members to earn points thanks to their social media behaviour, be it check-ins, photos or other activities. 3 Omni Hotel's Summer Passport social media programme also offers customers a chance to earn additional entries to a sweepstake with the chance to win a trip through social sharing As social media sharing and adoption is growing globally, consumers in emerging markets are the most active on social media. Countries such as China, Brazil, Argentina and the Middle East are reportedly the fastest growing places of social media usage. The hotel and travel accommodation outlets should therefore focus on these countries. This trend is helpful for the airline sectors as well. Qantas is already reviewing social media conversations but further action could be taken to boost loyalty. Customer reviews and spontaneous uploads mean the operators need to be flawless in order to maintain a strong reputation. 13 MICE Travel Advisor The emerging markets As the hotels industry remains dynamic with new brand launches, network expansion across the world and innovative strategies, it expected to see a non-stop growth through to 2018. The most interesting developments are taking place in mobile technology, where brands are embracing social media more than ever as part of their marketing strategies. S Spotlight On ignatured in the heart of Historic Congaree Vista District, the Columbia Metropolitan Convention Center is poised to offer a variety of choices and opportunities to the meeting planner. equipped with upscale restaurants, antique and specialty shops, art galleries, and a vibrant nightlife along Gervais street, the Columbia Metropolitan Convention Center could be your next venue for the MICE planner. Located centrally in the South Carolina's historic state capital, the Columbia Metropolitan Convention Center was built in 2004. This state-of-art architecture is a significant complex which has hosted some of the major international trade shows. The center is an impressive 142,500 square foot meeting/exhibit facility that boasts a 17,135 square foot ballroom, 15,145 square feet of meeting space and a 24,700 square foot exhibit hall. The Columbia Metropolitan Convention Center 14 MICE Travel Advisor Room Features and Guest Services £Free Local Calls £Free Toll Free Calls £Voice Mail Box Internet Facility Information £Onsite Catering £Wheelchair Accessible £Pets Welcome £Security Staff Onsite £Private Space £Outdoor Space Business Services £Business Center £Audio/Video Capabilities £ £Parking £Free Parking £Bus Parking Available £Paid Parking Available Where to stay 1.Affordable Suites Deluxe It is a great choice for an extended stay at Columbia. The hotel is conveniently close to area 15 MICE Travel Advisor businesses, a short drive to downtown, local malls, area restaurants, USC and the Zoo. 2.Baymont Inn & Suites Columbia Northwest This conveniently located hotel is a few minutes away from the Columbia's favorite destinations. the courtyard is full with Outdoor Pool, Indoor Spa and 24 Hour Fitness Center apart from the regular amenities. 3.Clarion Hotel Downtown Southern hospitality, spacious rooms, and unparalleled service abound at Clarion Hotel Columbia Downtown. Impeccable room service, cozy lounge, refreshing pool, air conditioned- well equipped workout room, coffee makers in all guestrooms, free high speed Internet access, close proximity to the Columbia Convention Center are good enough reasons to chose the hotel for an extended stay at Columbia. 4.Columbia DoubleTree by Hilton To enjoy a wealth of amenities, including complimentary transportation to Columbia Metropolitan Airport (CAE), a fitness center, an outdoor swimming pool, wired and wireless Internet access and over 20,000 square feet of meeting space, DoubleTree by Hilton is a royal choice for the tourists to halt at Columbia. 5.Columbia Marriott Hotel Beautifully renovated in 2013, the Columbia Marriott offers the quality accommodations and hallmark service providing right touches to make every guest feel comfortable. With 300 guest rooms and suites, 27,000 square feet of meeting and banquet space with the largest room offering 6,550 sq. ft. and a hosting a reception capacity of 850 persons, the Columbia Marriott presents a grand stay in Columbia. 16 MICE Travel Advisor The Columbia Metropolitan Convention Center is a potential MICE venue with world-class facilities. Colombia is rapidly becoming Latin America's leading destination for high-profile meetings, conventions and incentive travel, thanks to the its incredible attractions, world-class infrastructure, abundance of capacity and cost-effective services. MICE APPOINTMENTS IACC-Europe appoints Rachael Bartlett as President Mark Cooper, CEO of IACC has announced the election of Rachael Bartlett as President of IACC-Europe for a two-year term. Bartlett commented, “I am delighted to have been elected as President, which will allow me to continue the important work of the association with my colleagues on the chapter and global boards. Our plans include continuing to achieve the strategic plans set by IACC. Our focus for 2015 is on continuing to grow our educational platforms and to raising awareness of IACC, our brand and the value that conference centres bring to all stakeholders.” Six Senses Hotels Resorts Spas appoints Philippe Requin as Vice President Operations, Hotels and Resorts Philippe Requin has been appointed vice president, operations for the hotel division of Six Senses Hotels Resorts Spas and will begin his new role in January 2015. He most recently served as chief executive officer at Grace Hotels Limited in London. TripAdvisor appoints Heather Leisman as vice president industry marketing TripAdvisor, the world's largest travel site, announced the appointment of Heather Leisman in the role of vice president, industry marketing. In this role, Leisman will lead global marketing to the hospitality industry and will report to TripAdvisor for Business president, Marc Charron. She joins TripAdvisor from HotelTonight, bringing with her more than 19 years of experience in the travel industry. 17 MICE Travel Advisor Abacus announced Peter Li as GM for China Abacus International, the Asia Pacific region's leading travel solutions provider, announced the appointment of online travel veteran Peter Li to a new role as General Manager for the company's expanding China operations. The Atlantic Hotel appoints Stephanie Paddock as Marketing and Communications Manager December saw the introduction of a new position at The Atlantic Hotel with Stephanie Paddock taking up the role of Marketing and Communications Manager. Reporting directly to hotel owner Patrick Burke, Stephanie will work closely with the reservations and events teams and will manage agency relationships, both on and off island. Ikonrad Gstrein appointed Hotel Manager at Beverly Wilshire, A Four Seasons Hotel Beverly Wilshire, A Four Seasons Hotel welcomes Konrad Gstrein to Beverly Hills as its new Hotel Manager. Konrad arrives at Beverly Wilshire from his previous position as Resort Manager at Four Seasons Resort Maui at Wailea, bringing further experience from previous posts at Four Seasons properties on Hawaii Island, and in Philadelphia, New York and Sydney. 18 MICE Travel Advisor Raghu Menon is the New General Manager of The Ritz-Carlton, Bangalore Mr. Raghu Menon was recently appointed as the General Manager of The RitzCarlton, Bangalore. “The dedication that The Ritz-Carlton devotes to its employees, guests and the community is exemplary,” commented Mr. Menon. “I believe that through enlivening The Ritz-Carlton Gold Standards every day, we will be able to foster a strong relationship with our employees, build engagement with our guests and give back to the community.” Meet Puerto Rico appoints Peter Hopgood as Chairman of the Board The Board of Directors of Meet Puerto Rico is pleased to announce the appointment of Peter Hopgood as Chairman of the Board. In his new role, Hopgood's leadership will be fundamental in supporting Meet Puerto Rico's activities, its functions, and goals. Conrad Macao appointment of Ms. Janet Chan as Director of Luxury Sales Conrad Macao announced recently the appointment of Ms. Janet Chan as Director of Luxury Sales. In her new role Ms. Chan will be responsible for overseeing business and event partnerships within the luxury retail market and will also work closely with premium travel specialists. 19 MICE Travel Advisor I ndia's MICE industry has grown leaps and bounds over the past decade. The towering rise of hotels having conference facilities clearly shows the importance and the impact MICE has created in the sub-continent. Conference hotels in India are well equipped to host small to mediumsized events and conventions. The bond shared between hotel authorities and MICE planners is at its peak, with most organizers choosing hotels over big venues while organizing medium sized events. Speaking to MICE Travel Advisor, Ms. Maulina Gupta, Sales & Marketing Director, Hyatt Regency Gurgaon, shared her opinion on the impact of conference hotels in India's MICE industry. “With the recent mushrooming of business hotels all across the country the sector has given a boom to the MICE tourism. The wide range of fullyequipped, private meeting rooms, and state-of-theart banquet halls offer the perfect combination of efficiency and convenience to corporate guests. From small meeting rooms to grand scale conference centers, such hotels bring a dedicated focus and unbridled enthusiasm to every event. Whether it’s a company strategy session, a corporate cocktail party or a 20 MICE Travel Advisor Opnion celebratory banquet, clients get undivided attention at MICE Hotels. Other than the infrastructure facilities the conference hotels also plan itineraries and customize corporate events as per the requirements of the client. Hyatt Regency Gurgaon, which is the largest convention hotel in town is designed specifically to cater to the growing demands for convention centres in Delhi NCR. The enormous banqueting area at the hotel is spread over 40,000 sq. ft. comprising 8 meeting rooms with a board room and open venues. It can cater to small social or corporate gathering of 20 people or a large banquet of 2000 at any given time. The one of its kind Regency Ballroom at HRG is spread over 20,710 sq. ft. with a ceiling height of 28 ft up is divisible into 3 sound proof sections to cater to smaller events. The in-house Event Planners at Hyatt Regency Gurgaon also provide customised solutions for conferences and events”. MICE Bites Archipelago International to open Yogyakartas largest conference hotel After the success of Indonesia's first Alana Hotel in Surabaya, Archipelago International now has its sights set on Yogyakarta for the growth of its contemporary 4-star Alana brand, with the unveiling of The Alana Hotel & Convention Center – Yogyakarta set to open in February 2015. With a number of modern meetings and MICE facilities and the largest ball room the area, the hotel will be the biggest convention center hotel in the region and further establish Yogyakarta as Indonesia's best convention destination after Bali. Alana Hotels, which take their name from the Hawaiian word for “precious”, are a brainchild of Archipelago International, the Indonesian-based hotel operator with Hawaiian roots well know for popular hotel labels as Aston, favehotel, Hotel NEO and HARPER. Conceptualized as sophisticated 21 MICE Travel Advisor yet friendly 4 star designer hotels, the Alana brand offers both style and unprecedented levels of service to its guests. Bringing the signature Alana feel to the city, The Alana Hotel & Convention Center – Yogyakarta will be located within Mataram City, Yogyakarta's most ambitious mixed-used development complex which consists of the Alana Hotel, its top notch Convention Centers and a lifestyle mall. Easy to access, the hotel is also conveniently close to Adisucipto International airport, Borobudur, Jalan Malioboro and the city center. The hotel will feature 269 rooms and suites over three room types, each one adorned with a timeless contemporary design that captures an admiration for Javanese traditions. For meeting planners and large scale event organizers, the convention facilities include 10 meeting rooms and a superb ballroom that can accommodate up to 2000 persons. For both business and pleasure, the hotel will also boast a coffee shop and a lounge, as well as an outdoor swimming pool, a spa and a gym for downtime. “We at Archipelago International are very excited to be opening soon another Alana Hotel here in Yogyakarta. This vibrant, cultural city is the perfect location for the hotel's contemporary MICE facilities, and since it is set to become the largest convention centre hotel in Yogya, we are confident that the hotel will help cater to the growing business market in the region,” said Mr. Norbert Vas, VP of Sales & Marketing Archipelago International. IACC Unveils New Global Directory for MICE Planners meeting planners and members who have their own landing page at IACConline.org. IACC CEO Mark Cooper has announced the launch of a new website at IACCmeetings.com. “The primary goal of the website which offers the only a global directory of IACC-certified conference venues is to provide a streamlined experience for Meeting Planners who are searching for their next conference venue” according to Cooper. One of the major features of the new design is the separation and distinction of the venue directory, which is designed specifically to accommodate Meeting Planners who want an easy to use search tool, which they can review IACC conference centres specialising in meetings. This separation is designed to provide an improved online environment for both 22 MICE Travel Advisor easier to navigate and share. This feedback allowed IACC to present a new website with full functionality over desktop, The site has been designed to smartphone and tablet devices provide the “ultimate userand will offer the Meeting friendly experience” said Cooper, Planners stronger search options with improved navigation and when seeking their next functionality throughout to allow conference centre. meeting planners the ability to Cooper also continued, “Our access detailed product members are equally important information and videos with the and to better support them, it was option to share information across important to develop the IACC all major social networking sites. member website to more efficiently provide our members IACC spent considerable time access to important industry data engaging the meeting planner and services. Separating the two community in the design process websites was important because to make sure the site would we wanted to achieve the best provide a simplified navigation service for both audiences.” with richer online content that is UNWTO and UNESCO to organize first World Conference on Tourism and Culture The First World Conference on Tourism and Culture will bring together, for the first time, Ministers of Tourism and Ministers of Culture from around the world, experts and stakeholders from both sectors to explore new models of partnership between tourism and culture (Siem Reap, Cambodia, 4-6 February 2015). Cultural tourism can contribute to inclusive economic growth, social development and cultural preservation. The first UNWTO/UNESCO World Conference on Tourism and Culture will provide an unprecedented global platform for policymakers, experts and practitioners in tourism and culture to meet and identify the key challenges and opportunities for stronger cooperation between these highly interlinked areas. Over the course of two days, participants will explore different roles and mandates on five key topics – governance and 23 MICE Travel Advisor partnership models, cultural preservation, living cultures and creative industries, cultural routes and urban regeneration through cultural tourism. Confirmed speakers include King Simeon II, Nassir Abdulaziz AlNasser, UN High Representative for the Alliance of Civilizations, John Delaney, Senior Vice President of Seabourn, and Elizabeth Becker, award-winning author and former correspondent for the New York Times. identity and is a means to foster respect and tolerance among people. It is also a way to create millions of jobs and improve UNWTO Secretary-General, Taleb people's lives, a path to strengthen mutual understanding. Rifai, said “This milestone event will provide a unique opportunity Safeguarding cultural heritage must move forward with for tourism and culture sustainable tourism, which is the stakeholders from all regions to discuss how to further harness the core message of this Conference. This vision guides our efforts to power of tourism and culture to promote culture as a driver and as alleviate poverty, create jobs, an enabler of sustainable protect heritage and promote development, and is especially international understanding, important at this time of change, contributing to the post-2015 when countries are shaping a new development agenda”. global sustainable development Irina Bokova, UNESCO Directoragenda to follow 2015.” General: “Culture shapes our Hong Kong Convention Centre Voted as Asia's Best The Hong Kong Convention and Exhibition Centre ('HKCEC') has been voted 'Asia's Best Convention and Exhibition Centre' for the 12th time by readers of CEI Asia, the region's premier magazine for the MICE (Meetings, Incentive events, Conventions and Exhibitions) and business events industry. Best Convention and Exhibition Centre' 12 times. Ms Monica Lee-Müller, Managing Director of Hong Kong Convention and Exhibition Centre (Management) Limited ('HML'), commented, 'Being the long standing winner of this prestigious award, we are humble yet proud to receive continued support from The CEI Asia industry survey and our clients and peers. This is in awards have been conducted fact a great recognition to the 930 annually since 2001. Since then staff members who always go the HKCEC has been named 'Asia's beyond the call of duty to ensure 24 MICE Travel Advisor the success for each exhibition, convention and other events. ‘In response to the simple question “Will you use the Centre again?” put to HKCEC clients over the past three years, 993 of 1,008 respondents answered 'yes': a satisfaction rate of almost 99%. The vote of confidence by our clients is the best motivation and encouragement that we can receive.' Cover Story The outlook of MICE industry 2015 The Meetings, Incentive, Conference, and Events (MICE) industry is poised to see an enterprising 2015. A research report published by American Express brings some interesting forecasts for the meetings and events industry. The forecast reports were based on a survey 25 MICE Travel Advisor done on businesses, meeting planners and hoteliers in 2014. The survey highlighted some interesting trends and predictions for 2015 in the use of technology, budgeting and financial implications, and the way the event planning is taking on a much more global outlook. Technology within Meetings and Events The 2014 survey was primarily based on a technological theme, with a number of questions posed to participants to see how this aspect was affecting meetings planning globally. This is an area where growth is always expected as more regions take on new ideas, and this was seen with approximately 25% of planners using virtual technology in the Americas and Asia Pacific; however it was certainly a lesser issue this year, much like environmental concerns. There is a lot of talk about global changes in the report but it must be remembered that not all trends are universal; some regions only predict about 10% growth in the use of technology in 2015, some areas with a typically great performance, like Asia Pacific, have seen a slowing of growth and the optimism that is said to be felt by meetings planners is not quite as strong in Central and South America. The main focus of 2014/2015 seems to be spending and budgeting, so what impact is this likely to have on meetings and events planning? Technology may be tentatively on the rise but it is the economic side of meetings and planning that appears to be the most prominent factor in this 2015 Global Meetings & Events forecast. When meetings planners were polled about their greatest concerns, economic and political instability came second (behind the 26 MICE Travel Advisor perception of a resort destination) and many highlighted a shift in policies where payment and procurement processes were on the rise. Organizations are looking to keep a strict budget, a decision that is believed to be partly related to the predicted rise in airfares of 2%, as some companies are said to be integrating air travel into their plans much more and taking more notice of group offers. Tight Budgets Beneficial to Affordable Hotels With this shift to an economic focus, it is important to consider the effect this will have on planners and hoteliers who are working with, and relying upon, these company's meetings and events. Understandably, these tighter budgets are forcing companies to rethink their approach a little and they are expected to become more focused on mid-tier hotels than can provide a more affordable and practical option. This is great news for hoteliers within 27 MICE Travel Advisor this bracket, many of which are already optimistic because of projected rises in occupancy rates for meeting rooms in 2015. When it comes to the meetings planners being hired to find these rooms, however, there is slightly more pressure to meet procedures and there could be greater competition to snap up the best rooms if everyone is set to narrow their criteria. There are some clear downsides to increasing procedure in this way and having to scrutinize every detail of the planning to work to a more restrictive budget but this American Express survey has shown that there are some positives to adopting this new approach. It is also important to highlight their finding that budgets are now "showing movement in the most positive direction" since they originally started surveying businesses in 2011. In fact, budgets may be getting stricter with some companies but there is a general trend that program cuts are actually decreasing. Essentially, these new policies seem to be more about regulation of spending, accountability and a stronger focus on the issues than an attempt to cut spending, which is seen as a positive step forward. What to Expect? While enthusiastic talk of a boom in meetings planning should be taken a little more lightly than American Express would perhaps like following this report, there are still plenty of positive points to take away from this 2015 forecast. Procedures and trends are set to develop on a global scale within meetings planning and technology – with varying impacts – and even though companies are looking to focus their budget and could potentially put more pressure on their planners; there is still hope for progression and a slowing of cuts. 28 MICE Travel Advisor Show Highlight SATTE When: 29-31 January , Where: New Delhi, India A fter being bracketed as a vital sector by the new government in this year's Union budget, the Indian tourism industry is looking forward to a positive year, giving the industry more than enough reason to be at SATTE 2015. Donning a new brand identity, in its 22nd edition, slated to be held from 29-31 January 2015 in Pragati Maidan, New Delhi, the event, will be spread over 17500 sqm gross and will feature over 650 exhibitors with a target to increase participation to over 50 countries, thus making it India's biggest travel and tourism event. The enormous participation of major Indian and global players and the presence of the who's who of the travel industry, is witness to the importance the event holds. Established in 1994, SATTE has grown in terms of exhibitors, visitors and buyers, and is today the biggest networking forum for the travel and tourism industry in South Asia. Touting SATTE as one of the most significant travel events in the country, Taleb Rifai, Secretary-General, UNWTO stated earlier, "Over the years SATTE has evolved into becoming one of the leading networking forums for the tourism sector in South Asia. SATTE has been and will continue to be a source that drives tourists into the country and vice versa. We are extremely proud to be associated with an event of this stature.” 29 MICE Travel Advisor The 2014 edition recorded a participation of over 640 exhibitors from 35 countries, 23 Indian States, airlines, airline, DMCs, hotels and the entire gamut of travel, tourism and hospitality suppliers showcasing their products. The event received a record 10,000 business meeting request between buyers and sellers. SATTE also welcomed its highest-ever number of attendees 11,529 travel trade professionals, including pre-registered and hosted Indian and international buyers and business visitors. The Ministry of Tourism, Govt. of India has, once again, extended it's support to SATTE, reaffirming it's faith in South Asia's leading B2B travel show. The Incredible India logo is being displayed prominently in various publicity collaterals of the event, including print, website, emailers and onsite branding. Captains of the industry present at the previous editions were unanimous in their opinion that SATTE has been a great networking and business transaction platform for the travel, tourism and hospitality sector. NTO'S and State tourism boards are of the opinion that a platform like SATTE is needed for further promoting inbound and domestic tourism in India. Subhash Goyal, President, Indian Association of Tour Operators (IATO) stated that, over the last few years, SATTE has given the Indian and Asian Tour Operators, Hoteliers, State Tourism Boards, airlines etc. an unique opportunity to showcase their products to foreign and local buyers without having to go to international trade shows. Calling SATTE, an extraordinary travel mart, Jyoti Kapur, President, Association of Domestic Tour Operators of India (ADTOI) said, “SATTE has only evolved over the years and I am happy and proud to be associated with an event of this calibre.” Touting SATTE as the largest travel trade exhibition in South Asia and a pioneer in bringing together all the stakeholders in the travel industry under one roof, Karan Anand, Head-Relationships, Cox & Kings said, “The event has been globally recognised and endorsed by the tourism industry 30 MICE Travel Advisor in India. Cox & Kings has been associated with the exhibition for the last 15 years and are proud of our association with such a prestigious event.” After a highly successful debut at SATTE 2014, Shivali Suri, Country Manager - India, VisitBritain, commented, “UBM India has always been organising excellent exhibitions across the country. It is a platform for an NTO to showcase its products and regions with the right audience. Our business partners get the opportunity to enhance their growth over three days. Every travel agent / tour operator should mark it in their calendar each year to visit SATTE to develop their business and network with international counterparts. We look forward to the forthcoming SATTE.” Byugnsun Lee, Director, Korea Tourism, further added, “We are very optimistic about SATTE 2015 as it provides an ideal platform for buyers from all over the country. SATTE is the perfect environment to build new business relations.” Apart from Ministry of Tourism, Indian State Tourism Boards and private players are also quite upbeat about SATTE 2015. States such as Jammu and Kashmir, Maharashtra, Chhattisgarh, West Bengal, Himachal Pradesh, Lakshwadeep, Punjab, Andhra Pradesh, Gujarat, Goa, Tamil Nadu, Kerala, Madhya Pradesh and Odisha have also expressed their support for SATTE 2015. In the months leading to SATTE 2015, as more and more exhibitors hop on board, repeat participants have been reiterating their support for the event. International players who continue to show keen interest and support SATTE include Abu Dhabi, Argentina, Bhutan, Brand USA, Dubai, Egypt, Hong Kong, Indonesia, Jordan, Macau, Malaysia, Israel, The Maldives, Swedavia, Japan, Korea, Mauritius, Oman, Fiji, Philippines, Spain, Taiwan, Thailand, Turkey, VisitBritain, Maldives, New Zealand and many more. Israel Tourism believes that the abundance of quality business growth opportunities draws the NTO to SATTE every year, and the representatives look forward to an incredibly productive time at this show this year as well. SATTE 2015 is also expecting participation of new players such as Italy, Cambodia, Russia, Greece, Fujairah, Bahrain and Sharjah, among others. Furthermore, Israel, Korea, Fiji, Guideline Travels, Arc Travels and The Venetian Macao have all increased their stall space for the upcoming event. Several other exhibitors are also in talks with the organisers to increase their stall space at SATTE 2015. NTOs such as Thailand, Turkey and Spain among others are also mooting an increase in participation. Apart from NTO'S and State Tourism Boards, travel & hospitality companies, DMC's, OTA's and tourism products including Aitken Spence Hotel Management, Anantara Spa, Discover The World, Frasers Hospitality, Iween Software Solutions, Venetian Macao Resorts Hotels, Poppys Hotel, 31 MICE Travel Advisor Somatheeram Ayurveda Group, Pushkar Palace/Jagat Palace, Travel Designer India, Abacus, Akqua Sun(IRIS)Reunion, Global Destination, Globus & Cosmos, Indian Travel Promotion Co. Pvt Ltd, Pallavi Hotels and Resorts, Pine Kraft, Trip Advisor, Cox&Kings, Benchmark (Trail of Indochina), RoomsXML, Accor, Avenue Hotels, Clarks Inn, Ascot hotels, Duggal brothers, Ellbee Hotels , Fore Representations, Jetwing Travels, Neemrana Hotels, Onyx Hospitality have either confirmed their participation or are on the verge of confirmation. Ark Travels, Crimson Hotels, Israel, among many others have increased their stall space. SATTE also expects to welcome a record number of buyers for it's 22nd edition. It presents an opportunity for the buyers to explore and discover new avenues for building their business and showcase their latest offerings. The Buyer Programme at SATTE has consistently served as a platform to build a more collaborative relationship between Buyers and Exhibitors. It is a unique platform which provides a B2B Meeting Scheduler to pre – fix meetings with the sellers / exhibitors who participate in SATTE. Despite SATTE 2015 being 3 months away, it has recorded registration from 115 foreign buyers from over 40 countries and 452 Indian buyers from 48 cities of India. The trend indicates that buyers from several new countries have registered for SATTE 2015. SATTE continues to attract Indian buyer (Travel agents/ Tour operators) from all over India including South ( Andhra Pradesh, Tamil nadu , Kerala and Karnataka ), North ( New Delhi , 32 MICE Travel Advisor Chandigarh, Rajasthan , Uttar Pradesh, Srinagar, Ludhiana , Uttarakhand , Jalandher, Amritsar & Ladakh ), West ( Gujarat, Chhattisgarh ,Madhya Pradesh, Goa & Maharashtra ) and East (Kolkata, Bihar, Ranchi, Bhuwaneshwar, Guwahati & Siliguri). The event will also witness participation of International buyers from across the globe including Sri Lanka, Bangladesh, UK, China, Spain, Russia, Turkey, USA, Argentina & South Africa to name a few. The event is also in talks with international trade bodies such as ASTA (American Society of Travel Agents) and many more to have a stronger influx of international buyers at SATTE Over the years SATTE has also enjoyed much acclaim in international business circles, having worked closely with renowned travel associations, organisations and media houses such as UNTWO and International Council of Tourism Partners (ICTP), Association of Domestic Tour Operators of India (ADTOI), Association of Tourism Trade Organisations India (ATTOI), Enterprising Travel Agents Association (ETAA), Federation of Hotel & Restaurant Association of India (FHRAI), Indian Association of Tour Operators (IATO), Travel Agents Association of India (TAAI), Travel Agents Federation of India (TAFI) and Outbound Tour Operators Association of India (OTOAI) and ASTA (American Society of Travel Agents). Global Restaurant Investment Forum (GRIF) When: 16-18 February ,Where: Conrad Dubai T he Global Restaurant Investment Forum (GRIF), taking place on 16-18 Feb in Dubai, UAE, is establishing itself as the mustattend event for organizations and individuals involved in restaurant investment, development and expansion. Jonathan Worsley, Chairman, Bench Events, said: “GRIF provides a unique platform which brings together key stakeholders in the restaurant investment community together in one place to share best practice, innovation, knowledge and address current issues that face the sector.” The GRIF programme has been built on four key pillars as determined by the event Advisory Board: £Creating successful concepts £Generating growth through Franchising £Internationalizing your business £Innovation and inspiration to improve your existing operations The three-day conference will start with a culinary tour around Dubai so attendees can view real estate options in the local market, see what's currently on the menu and assess the pipeline. The forum itself will begin with a presentation from Nicholas Lander, Author of 'The Art of the Restaurateur' (Phaidon) and FT Restaurant on lessons learnt from successful restaurateurs. This will be followed by a session on key market trends and an insight into what exciting innovations and 33 MICE Travel Advisor trends are currently taking place around the globe. There will also be a selection of round table discussions and focus groups to drill down into niche topics and introduce potential local partners in the hottest global markets. Additional sessions will explore challenges that are presented when taking your brand global with case studies from Hard Rock Café and Wagamama's and how to assess potential partners and opportunities and a Concept Showcase will look at some fresh concepts from the industry. Day Two opens with a discussion on building your Investment road map with Paul Campbell, Founder, Hill Capital Partners, Levent Veziroğlu, Chief Executive Officer, D.Ream, Sami Daud, Executive Chairman, Gourmet Gulf and Marc Blazer, Chairman & CEO, Overture Investment Partners; Chairman of the Board, Noma. The agenda then explores crowdfunding with Chilango and how to make hotels into dining destinations and identify what not to do in restaurant design. The afternoon finishes with breakout sessions covering franchising, retail F&B, bars and nightclubs and agreements. TRAVEL TECHNOLOGY EUROPE When: 25-26 February, Where: Olympia, London T ravel Technology Europe, the largest specialist event of its kind in Europe, will host its 12th annual event on 25-26 February2015, expecting to attract over 4,500 travel technology buyers from across Europe. This year, the event focuses on bringing innovation to the forefront via 'Disrupt', a brand new feature aimed at showcasing the very best new ideas that the industry has to offer, supported by London & Partners, Traveltech Lab and Tech City News. 'Disrupt' is aimed at those bringing new ideas and products to the travel industry, working alongside both existing and new start-up businesses to nurture and support our home-grown talent. It will provide a unique platform from which to showcase Europe's latest and most innovative products relevant to the travel industry and startup companies will have the opportunity to apply for one of 20 special 'Disrupt' places at the show, at a discounted rate. Sessions within this zone will focus on the next big thing in travel technology and the 20 start-up exhibitors will each have an opportunity to pitch their ideas to a 'Dragon's Den' style panel in a series of interactive sessions. The audience will then vote for their favourite idea and the winner will win free mentoring, PR support and a stand at TTE 2016. 34 MICE Travel Advisor David Chapple, event director, TTE commented: “We're thrilled with the support that the industry continues to show us year after year; and want to give something back to the newest kids on the block by encouraging development amongst startup businesses and allowing growth through shared ideas. We believe in innovation at the heart of evolution and hope that by offering a new type of networking opportunity this year, we will be bringing together great minds from all corners of the travel technology industry to spark creativity and encourage new ideas”. MITT When: 18 – 21 March, Where: Moscow Moscow's International Travel and Tourism Exhibition (MITT), the largest travel trade exhibition in Russia and the CIS, returns for its 22nd edition on 18 – 21 March 2015. Over 37 million Russians travelled abroad for business and leisure in the first nine months of 2014. Many countries, including: Cyprus, Hungary, Israel, Italy, Egypt, Latvia and South Korea have boasted anincrease in the number of Russian tourists. Amongst them, Turkey, welcomed over 4 million Russian tourists from January 2014 to September 2014 – a 10% increase compared to the same period in 2013. Alper Özkan, Culture and Promotion Counsellor, Turkish Embassy in Moscow comments: “Being geographically very close to the Russian Federation, (...) last year 4.3 million Russian tourists visited Turkey - we still believe that the market will be growing when economic stability is achieved.” 35 MICE Travel Advisor In 2014, Russia's international connectivity increased with new direct flight routes launched from Moscow to Bahrain, Delhi and Georgia; and from Vladivostok to Hanoi; Ekaterinburg to China; amongst others. Visa requirements for Russian tourists have also been relaxed by Tunisia, scrapped by Indonesia, and an 'e-visa on arrival' system implemented for Russians travelling to India. These developments are just some of the recent procedures introduced to increase the mobility of Russian travellers. Testament to the continued interest in the Russian outbound travel market, the MITT exhibition will welcome the new destinations of Yemen, Fujairah and Guam – who will exhibit for the first time in March 2015. The MITT event is a platform where over 37,000 travel trade professionals, government ministers and international press can assess the market; network with existing and new clients, as well as conduct and conclude deals for the following tourism season. rd 3 RUSSIA HOTEL EXPANSION SUMMIT When: 23rd April, Where: Moscow T oday`s Russia is a country primarily of tourism. International and local hotel chains continuously plan and announce their new projects to increase capacity as Russia prepares for the FIFA World Cup 2018. The 11 host cities are under immense pressure as they struggle to accommodate thousands of football supporters. Currently the 108 hotel projects in the pipeline are exploring green solutions to lower energy costs, water, and waste consumption. These factors are becoming increasingly important for hotels to ensure sustainable development, which their guests and cities require, and a greater return on investment, through the implementation of green solutions that their investors demand. Noppen`s 3rd Annual Russia Hotel Expansion Summit will feature the most prominent industry leaders providing informative and inspiring discussions pertaining to the current needs and future development. Global and local leading operators, developers, investors, construction companies, architects, financial institutes, associations, consultants and solution providers are invited to discuss upcoming and existing projects, investment possibilities, innovative sustainable development methods, design trends and technology updates. Eminent Speakers Adrian Egger Managing Director Thermarium Bader-Bau Gmb Karl De Lacy International Development Manager Best Western International Lucy Mityaeva Chairwomen of the Summit CEO CHC International David Jenkins Executive Vice President -Russia & CIS JLL Hotels & Hospitality Group Ksenia Agapova Head of Sustainability Services, Russia & CIS, Jones Lang LaSalle 36 MICE Travel Advisor ISSUES TO BE ADDRESSED AT THE 2015 EVENT: £ Cutting-edge Green Solutions £ Sustainable Designs £ Investing & Developing Opportunities 37 MICE Travel Advisor Show Review MITM AMERICAS AND CULTOURFAIR When: 3rd-5th December Where: Puebla, Mexico O n the 5th of December, the XX edition of MITM Americas, Meetings & Incentive Travel Market and VI edition of CULTOURFAIR, International Cultural Travel Fair, ended with great success in the city of Puebla, Mexico. In this edition, there were more than 250 participants from 39 countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, China, Colombia, Costa Rica, Cuba, Czech Republic, Denmark, Dominican Republic, Ecuador, France, Germany, Hungary, India, Israel, Italy, Mexico, Netherlands, Palestine, Peru, Poland, Portugal, Puerto Rico, Russia, Serbia, Slovenia, South Africa, Spain, Thailand, Turkey, UK, Ukraine, Uruguay and USA. During the fair 4.795 business appointments were done, generating an estimated business of more than USD$234,908,000 in short to long term. The Secretary of Tourism of the State of Puebla, Roberto Trauwitz Echeguren, recognized the high level of hosted buyers and thanked the excellent testimonials that every participant has made of Puebla, pointing to the fact that “the transformation of the State is a result of the commitment of this administration to turn this 38 MICE Travel Advisor entity into a unique destination of its kind”. Puebla, as a great host, has shown its culinary wealth, the kindness and professionalism of its people, the richness of its culture, its large infrastructure investments and its great beauty as a destination”. Exhibitors also highlighted the quality of buyers, as well as the excellent organization of the fair and the business opportunities. WTM Morelos – Congress Center: "Great Event with very good business opportunities”. Positive Turismo Ecuador: "I liked the quality of buyers and the mixture of countries”. Puebla Tourism Office: "We liked the high level and profile of buyers and event's organizers”. Malaga City Tourism Board: "Everything was excellent, thanks!”. Juliatours: "I liked a lot the quality of buyers”. TRAVEL TURKEY İZMIR When: 4 - 7 December 2014 Where: İzmir T he 8th Tourism Fair and Conference held between 4 - 7 December 2014 was successfully concluded. Hosting 902 companies, the event was visited by a total of 28,073 persons from 52 provinces in Turkey and 67 countries. Travel Turkey İzmir made the industry happy with the increase in the number of visitors and with the new business contacts. The event was totally admired by the tourism industry. Travel Turkey İzmir brought the tourism industry together in İzmir. The exhibitors met professional visitors and made major business contacts for four days regarding the tourism season of the year of 2015. The event broke a record again this year. This year saw a remarkable increase in the number of countries compared to the previous years. Attended by 22 countries the previous year, the Tourism Fair and Conference hosted 30 countries this year in order for them to display their products and services. The tourism trends of the next year were initiated with Travel Turkey Izmir. The event housed a great platform to enable making new business contacts. The Partner country Italy and the Partner province Adıyaman had the opportunity to 39 MICE Travel Advisor introduce themselves to the visitors and the exhibitors during the event. The countries attending the fair this year were Germany, Argentine, Austria, Bulgaria, Djibouti, Indonesia, Ethiopia, Gambia, Georgia, South Africa, South Korea, South Sudan, India, Iran, Italy, Kenya, Hungary, Macedonia, Malaysia, Mongolia, Namibia, Nigeria, Portuguese, Rwanda, Uganda, Jordan, Tanzania, Tunisia, Turkey and Greece. The destinations for the event were Adıyaman, Adana, Afyonkarahisar, Amasya, Artvin, Aydın, Batman, Bolu, Burdur, Bursa, Çanakkale, Çorum, Denizli, Diyarbakır, Giresun, Iğdır, İzmir, Kahramanmaraş, Kastamonu, Kayseri, Kütahya, Manisa, Mardin, Mersin, Muğla, Nevşehir, Ordu, Rize, Şanlıurfa, Tokat, Trabzon, Van, Zonguldak ve Bergama, Bodrum, Bornova, Didim, Edremit, Eğirdir, Fethiye, Kapadokya, Karaburun, Kuşadası, Marmaris and Menderes. Record-breaking range of visitors with 67 countries 28,073 persons from 67 countries and 52 provinces in Turkey came to İzmir to plan and evaluate the tourism potential of the future during the 4 days tourism fair. The event was visited by 26,487 persons from 34 countries last year. The countries who took part in the event: USA, Afghanistan, Germany, Angola, Argentine, Albania, Austria, Australia, Azerbaijan, UAE, Belarus, Belgium, UK, Bosnia and Herzegovina, Brazil, Algeria, Djibouti, Czech Republic, China, Indonesia, Finland, France, Ghana, South Africa, Georgia, Croatia, India, Netherlands, Iraq, Britain, Iran, Spain, Israel, Sweden, Switzerland, Italy, Jamaica, Japan, Canada, Montenegro, Qatar, Kenya, Cyprus, Kirghizstan, TRNC, Korea, Kuwait, Latvia, Lebanon, Hungary, Macedonia, Egypt, Nigeria, Portuguese, Romania, Rwanda, Russia, Serbia, Slovenia, Saudi Arabia, Tajikistan, Tanzania, Taiwan, Togo, Tunisia, Greece and Zambia. The provinces who took part the event: Adana, Adıyaman, Afyon, Amasya, Ankara, Antalya, Artvin, Aydın, Balıkesir, Bartın, Batman, Bolu, Bursa, Çanakkale, Çorum, Denizli, Diyarbakır, Elazığ, Erzurum, Eskişehir, Gaziantep, Giresun, Gümüşhane, Hatay, Isparta, İstanbul, İzmir, Karabük, Karaman, Kastamonu, Kayseri, Kilis, Kocaeli, Konya, Kütahya, Malatya, Manisa, Mardin, Mersin, Muğla, Nevşehir, Ordu, Rize, 40 MICE Travel Advisor Sakarya, Samsun, Şanlıurfa, Tekirdağ, Tokat, Trabzon, Uşak, Van, Yalova. Special guests representing the industry in 21 countries, whose transportation was sponsored by THY, among which are South Africa, Nigeria, Britain, Azerbaijan, Croatia, Slovenia, Montenegro, Hungary, Germany, Argentine, Spain, Bosnia and Herzegovina, Djibouti, France, Iran, Italy, Qatar, Kuwait, Saudi Arabia, Russia and Kenya, attended the fair and met the exhibitor tourism professionals. International buyers were also able to visit the historical places and get to know İzmir under the scope of the İzmir Agora, Ephesus and Virgin Mary tour. The conference with the theme "İzmir Approach to the Tourism of Tomorrow", 7 presentations and 3 different exhibitions were made under the organization. Hosted by the İzmir Metropolitan Municipality, organized by the İzmir Fuarcılık Hizmetleri Kültür ve Sanat İşleri Tic. A.Ş. (İZFAŞ), Turkish Transportation Agencies Association (TÜRSAB) and Hannover Fairs Turkey Fuarcılık A.Ş., Travel Turkey İzmir – 8th Tourism Fair and Conference was organized under the auspices of the Turkish Republic Ministry of Culture and Tourism. The Travel Turkey İzmir - Tourism and Conference to be held in 2015 in Exhibition İzmir will bring together the local and foreign tourism professionals once again in İzmir. INTERNATIONAL TRAVEL & HOSPITALITY SHOW When: 14th – 16th December Where- Muscat, Oman T he International Travel and Hospitality Show (ITHS) 2014 and Oman Tourism Summit ended on a successful note on 16th December 2014. More than 30 exhibitors participated at the ITHS Exhibition which attracted a total of 1150 visitors. Besides the Exhibition and the Summit activities, the Exhibition concluded with an ITHS Tour organized by OITE and sponsored by Oman National Ferries Company. The Tour promoted relationship building outdoors among 70 exhibitors and visitors who had the opportunity to experience the scenic Muscat coastline. Some of the exhibitors share their experiences at ITHS 2014 and the Oman Tourism Summit. “Participating at ITHS was a lucrative opportunity for Golden Tours Oman to discuss opportunities for furthering business and reaching agreements with companies we met at ITHS. I strongly recommend that fairs like ITHS be conducted to 41 MICE Travel Advisor promote the tourism scenario in the country” says Mr. Humaid Al Mujaini, General Manager, Golden Tours Oman. “I think ITHS is a great platform for networking, the Summit has been informative about the region, where the tourism industry is blooming and where there is huge scope for investment” says Ms. Ruba Jurdi, Founder/Director, Rally Royale. From a visitor's perspective, Mr. Abdul Rahman Awadhi, Executive Director, Awadhi Co. who is an entrepreneur from Bahrain said “I'm here because I love Oman and respect and appreciate the way they handle their tourism. It's a very unique strategy and my personal goal is to look at investment and employment opportunities in this sector. I see a lot of interesting tourism projects coming up, and it's very admirable where the country is going.” Speaking about the ITHS Exhibition he continues “Having gone around the booths, it's really nice to see a lot of entrepreneurs my age. They look really passionate about their country and what they do. You can tell that there's a lot of potential for SME's in Oman, to set up new businesses or look into prospective affiliations, and credit is due to all those involved in spurring this activity.” Calendar of Events 8 1 16 ary u n a J IITM Cochin, India http://www.iitmindia.com/ 7 1 5 1 ry a u Jan IITT Mumbai,India http://www.tourismfair.asia/ 29 2 2 ry a u Jan Asean Tourism Forum Nay Pai Taw, Myanmar http://www.atf-2015.com/ 2 21-2 ry ua n a J CONVENTA Slovenia, Europe http://www.conventa.si/home/ 25 2 2 ry a u Jan 31 9 2 ry a u Jan 42 MICE Travel Advisor Emitt Istanbul Istanbul, Turkey http://www.emittistanbul.com/ SATTE New Delhi, India http://www.ubmindia.in/satte/home 1-3 ry a u r Feb ROUTES AMERICA Denver, USA http://www.routesonline.com 4-6 ry a u r Feb PATA AT & RTCM Thimpu, Bhutan http://www.pata.org 4-6 ry ua r b Fe Civil Aviation Indonesia Congress Jakarta, Indonesia http://www.caicindo.com/ 8-9 ary u r b Fe Resort Development & Hospitality Dubai, UAE http://resorthospitalitylse. marcusevans.com/ 12 y 0 1 r a u r Feb 13 y 2 1 ar u r Feb 43 MICE Travel Advisor IBTM Arabia Abu Dhabi,UAE http://www.ibtmarabia.com/ 2nd Africa Hotel Expansion Summit Darkar,Senegal http://www.hotelandresortexpansion.com/ 17 5 y 1 r a ru b e F MCE CEE Warsaw, Poland http://www.europecongress.com /events/mce-cee-2015-warsaw 11 ry a u r Feb Leisure Real Estate and Vacation Rental Summit Montcalm Marble Arch, London http://www.leisurerealestatesummit.com/ 18 y 6 1 r a u r b e F 22 y 1 2 r a u r b e F Global Restaurant Investment Forum Conrad Dubai, UAE www.restaurant-invest.com Adventure Travel Expo Melborne, Australia www.myadventureexpo.com 5 2 24 ary ru b e F -26 y 5 2 ar u r Feb 44 MICE Travel Advisor AIME Melborne, Australia http://www.aime.com.au/ Travel Technology Europe Olympia, London http://www.traveltechnologyshow.com/
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