Sepideh Razazzadeh User Experience Architect email: [email protected] twitter: @sepi_R skype: sepideh.razaz telephone: +44 752 1333 959 “I’m a ux designer by experience & qualification. I have studied and worked in London for the past few years, which gave me great chances to meet & learn from legends in HCI and contribute in startups. I used to be on the robotic dark side; just coding to make the best product without considering users (a.k.a humans) until I started to get to know HCI...” Education Work Experience Activities MSc Human Centred Systems City University London 2012 - 2013 UX Architect World Information Architecture Day 2014 Cognition & Technologies Data Visualisation Creativity in Design Design Consultancy Agency speaker Founder and head of UX “Information Architecture & Mental Models” UX Designer UXPA UK Freelance Evaluating Interactive Systems Working on different projects from web to mobile application Inclusive Design Web Developer & Designer Requirements Engineering Information Architecture Research Methods & Professional Issues Practices & Theories in Interaction Design BSc Business Information Technology London Metropolitan University 2009 - 2012 Project Management Logic & Problem Solving Post Implementation Issues E-Business founder and event manager Developing website using WordPress as CMS Persian society in London Digital Marketer Digital Shoreditch 100Body SEO, Competitive analysis, Social marketing, email campaign Freelance web developer Database Manager London PersianMet Guerilla Galleries Web Developer member & paper reviewer event assistant London, 2013 London Weekend Hiking member and organising assistant for Englands suburbs hiking trips Core Print & Packaging Telemarketing database manager E-Commerce Hardware & Software Architecture Advanced Database Programming Please consider environment and make an origami after reading this portfolio http://en.origami-club.com/index.html Sepideh Razazzadeh Research Study Strategy Engineering Requirements Information Architecture Blueprint Prototyping Low fid High fid Evaluation Feedback Redesign Deployment User Experience Designer tel: +44 752 1333 959 [email protected] Market Research; competitive analysis While working at 100body I was in charge of conducting market research on the toiletries and grooming products in order to assess the strengths and weaknesses of competitors against users’ needs. techniques: Keywords research, competitors online presence, online survey, brand analysis tools: Euromonitor, wordTracker, MS Excel Ethnographic studies; Field Research Designing a multimedia handheld guide for V&A museum in London, my colleagues and I did the in-field research in 7 different museums in London, studying users behaviour and having a rough idea about the specifications of the users in order to help building personas & scenarios. techniques: interview, questionnaire, observation tools: pen & paper, camera, voice recorder, consent forms, pre-planned questions Strategy; multidiciplinary team, goals & objectives In the process of designing the location-based social application; TookTook, the team memebers were coming from different expertise background. Finance, Graphic designer and developer. The decisions were being made as a team and the goals & objectives were set based on the market research, users analysis and stakeholders needs. techniques: social skills, management & leadership skills, team working spirit, project plan tools: online/in-person meetings, MS Project British Museum 2012- field studies Please consider environment and make an origami after reading this portfolio http://en.origami-club.com/index.html Sepideh Razazzadeh Research Study Strategy User Experience Designer tel: +44 752 1333 959 [email protected] Modelling, Acquiring & validating, Managing Requirements Gathering testable user & system requirements within socio-technical systems. I have applied preliminary requirements engineering for an executive car parking mobile application in west London. Engineering Requirements This stage is mainly being used in complex systems designing and development Information Architecture process. Using requirements engineering techniques, methods and principals helps for better design decision making and it would needs structured walkthroughs, scenarios and storyboards. The results would be Quality and Functional requirements that each has measurable Prototyping fit criteria and satisfactional arguments. Low fid High fid Evaluation Feedback Redesign Deployment techniques; REVEAL method, use case, scenario walkthrough process, film storyboarding, i* modelling, context modelling, strategic dependency,... tools: VOLERE shell, ART-SCENE scenario presenter, REDEPEND, MS Visio Mental Model, User Flow, Wireframe, User Journey Making mental models would be somehow same as writing use-case driven specifications but less detailed. I use it mainly for having structuring information. I produce mental models based on my user researches. Choice of terminology, sitemap, navigation and clarity of direction are based on the cognitive intent of the user which will be considered in mental model designing process. I have built user flow diagram which is similar to user journey design in most cases, and wireframes that are the system or service blue print. Since I have specific interest in designing multi and/or cross channel user journeys, therefore I’d use the method that can demonstrates all qualitative and quantitative data included. techniques: Empathy, Pervasive IA, System thinking, service design, multichannel design, storyboarding, card sorting tools: pen & paper, Axure, Balsamiq, Mindjet, draw.io, toondoo Please consider environment and make an origami after reading this portfolio http://en.origami-club.com/index.html Sepideh Razazzadeh User Experience Designer tel: +44 752 1333 959 [email protected] Engineering Requirements Exec-Parking app i* Dependency model Exec-Parking app i* Strategic model storyboard based on researches and personas VOLERE shell, Requirements specifications, fit criterion, satisfaction arguments Personas based on user research Please consider environment and make an origami after reading this portfolio http://en.origami-club.com/index.html Sepideh Razazzadeh User Experience Designer tel: +44 752 1333 959 [email protected] Information Architecture entity model User Flow Wireframes for London eating Please consider environment and make an origami after reading this portfolio http://en.origami-club.com/index.html Sepideh Razazzadeh Research Study Strategy Engineering Requirements Information Architecture Blueprint User Experience Designer tel: +44 752 1333 959 [email protected] Rapid prototyping (low-fidelity) I have created low-fid prototypes in order to get the first feedbacks from users by evaluating and benchmark the information architecture and content structure. techniques: designing the critical and main tasks tools: pen, paper, cutter, participant Interactive Prototyping (high fidelity) Prototyping Low fid High fid Evaluation Feedback Redesign Before development and for the last evaluation and redesign solutions, the high-fid prototypes will be made. I use these prototypes in order to present it to stakeholders for last suggestions and changes. Paper prototype for multimedia guide of museum techniques: user interface design tools: Axure, Indigo, Balsamiq, HTML, CSS, jQuery, JavaScript, Adobe flash, Photoshop Deployment Interactive prototype (Indigo software) Please consider environment and make an origami after reading this portfolio http://en.origami-club.com/index.html Sepideh Razazzadeh Research Study Strategy User Experience Designer tel: +44 752 1333 959 [email protected] Evaluating Interactive Systems & Reporting Usability In design Process: evaluating the prototypes in order to get feedbacks before development stage. Engineering Requirements Information Architecture Blueprint For An Existing Product: I have been a facilitator for evaluating NikeID website, recruiting users and setting up the usability lab, preparing questionnaires, tasks and goals And finally analysing the gathered qualitative and quantitative data and reporting a report with all the data and redesign solution according to Prototyping Low fid High fid problems detected. Expert review: I have chosen this technique for evaluating a cruise holiday booking website for elderly users choosing empathic method besides heuristics evaluation. this case it was being used for accessibility evaluation whereas I have used this Evaluation Feedback Redesign technique for evaluating a system before user testing or in some cases that the issues looks frequent and against design standards. Evaluating for Accebility: evaluation for less abled users according to the standards of 2010 Equality Act (legislation.gov.uk) Deployment techniques: think-a-loud, diary taking, in controlled environment, task-based, goal-based pre/post questionnaire, interview, Query-based evaluation, A/B testing tools: Skype (for remote usability), heatmap, eyetracker, tobii, camcorder Please consider environment and make an origami after reading this portfolio http://en.origami-club.com/index.html Sepideh Razazzadeh Research Study Strategy Engineering Requirements Information Architecture Blueprint User Experience Designer tel: +44 752 1333 959 [email protected] Developing Websites I have built websites using different languages and CMS frameworks. languages: HTML, CSS, jQuery, JavaScript, PHP, MySQL, ASP,Python, Drupal, Wordpress, Joomla tools: Adobe DreamWeaver, Front-End, Notepad++, GitHub Developing Software Prototyping Low fid High fid Evaluation Feedback Redesign Programming sofrwares using visual studio for university projects. languages: Visual basic tools: Visual studio Developing Mobile Application developing mobile application using Adobe Flash and ActionScript3 for iPhone languages: Android, ActionScript3 tools: Adobe Flash Builder, Flex Deployment Coding on Arduino Using Processing coding Arduino and Lego projects out of interest during free time techniques: Internet of Things, Ubiquitous Computing, Smart homes, Lego Projects tools: Processing, Lego, Arduino, wires, etc. Data Visualisation Visualising interactive data by sketching, designing and coding them. Only jobs done so far were fo university projects. The data was from Guardian Datablog. language: Processing, D3.js tools: pen & paper, photoshop, illustrator, Processing Please consider environment and make an origami after reading this portfolio http://en.origami-club.com/index.html
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