Visa processing times for Mumbai Latest Visa application processing times for Mumbai visa section for the week ending 30 January 2015. Application type Working days Fast Track & BEPs 02 days Previous visitors 04 days First time visitors 05 days Tiers 1, 2 and 5 05 days Tier 4 04 days PBS Dependants 04 days Settlements 06 days These times can change on a daily basis. *Each application is unique and some may require longer processing times than those listed above. Visit our processing times page to see our globally agreed customer service standards and our recent performance against them. ** Please allow additional time for your passport to be dispatched to you. Interviews 1. Average time for all visit visa and point based visa interviews Current performance against our standards – 19.56 minutes 2. Average time for all settlement applications and EEA Family Member Applications and interviews – 37.5 minutes The Mumbai visa team aims to provide services within our established standards for quality and timeliness: Visa processing (non-settlement) 15 working days Visa processing (settlement) 60 working days Customer enquiry response times 20 working days Complaints response times 20 working days Service status report When we experience or predict drops in any of our service levels, we will let you know what they are, how you are affected, how long we estimate it will last and what we are doing to fix it. Current delays ... none to report Forecast service interruptions ... none to report International Enquiry service If you require any visa information, or have a query about the visa application process, you can speak to an advisor at: Phone lines: 00 44 1243 217 903; or 00 44 1243 218 117 Timings: 8:30am - 4:30pm Cost: £1.37 per minute on top of the cost of the call Alternatively, if you wish to email or have a web-chat please visit the following websites: https://ukvi-international.faq-help.com/ http://www.teamhgs.com/uk/ Contact by e-mail is free, and a ten minute web-chat will cost £4. Additional information Did you know you can make an appointment to submit your visa application and give your biometric information? Using this system will improve your visa application experience. VFS, our commercial partner, offers a range of value added services which may improve your application experience. To find out which documents to submit with your application please use our visa guides. Useful links Your stay in the UK Information for students: making sure your time in the UK is safe and enjoyable Contd... Visa processing times for Chennai Latest visa application processing times for Chennai visa section for the week ending 30 January 2015. Application type Working days Fast Track & BEPs 05 Previous visitors 07 First time visitors 07 Tiers 1, 2 and 5 08 Tier 4 08 PBS Dependants 08 Settlement 38 These times can change on a daily basis. *Each application is unique and some may require longer processing times than those listed above. Visit our processing times page to see our globally agreed customer service standards and our recent performance against them. ** Please allow additional time for your passport to be dispatched to you. Interviews 3. Average time for all visit visa and point based visa interviews Current performance against our standards – 29 minutes 4. Average time for all settlement applications and EEA Family Member Applications and interviews – 45 minutes Current performance against our standards The Chennai visa team aims to provide services within our established standards for quality and timeliness: Visa processing (non-settlement) 15 working days Visa processing (settlement) 60 working days Customer enquiry response times 05 working days Complaints response times 05 working days Service status report When we experience or predict drops in any of our service levels, we will let you know what they are, how you are affected, how long we estimate it will last and what we are doing to fix it. Current delays ... none to report Forecast service interruptions ... none to report International Enquiry service If you require any visa information, or have a query about the visa application process, you can speak to an advisor at: Phone lines: 0008 00100 8785 or 00 44 1243 218 117 Timings: 8:30am to 4:30pm Cost: £1.37 per minute on top of the cost of the call Alternatively, if you wish to email or have a web-chat please visit the following websites: https://ukvi-international.faq-help.com/ http://www.teamhgs.com/uk/ Contact by e-mail is free, and a ten minute web-chat will cost £4. Additional information Did you know you can make an appointment to submit your visa application and give your biometric information? Using this system will improve your visa application experience. VFS, our commercial partner, offers a range of value added services which may improve your application experience. To find out which documents to submit with your application please use our visa guides. Useful links Your stay in the UK Information for students: making sure your time in the UK is safe and enjoyable End
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