Visa processing times for Mumbai

Visa processing times for Mumbai
Latest Visa application processing times for Mumbai visa section for the week ending
30 January 2015.
Application type
Working days
Fast Track & BEPs
02 days
Previous visitors
04 days
First time visitors
05 days
Tiers 1, 2 and 5
05 days
Tier 4
04 days
PBS Dependants
04 days
Settlements
06 days
These times can change on a daily basis.
*Each application is unique and some may require longer processing times than those listed
above. Visit our processing times page to see our globally agreed customer service
standards and our recent performance against them.
** Please allow additional time for your passport to be dispatched to you.
Interviews
1. Average time for all visit visa and point based visa interviews Current performance
against our standards – 19.56 minutes
2. Average time for all settlement applications and EEA Family Member Applications
and interviews – 37.5 minutes
The Mumbai visa team aims to provide services within our established standards for quality
and timeliness:
Visa processing (non-settlement)
15 working days
Visa processing (settlement)
60 working days
Customer enquiry response times
20 working days
Complaints response times
20 working days
Service status report
When we experience or predict drops in any of our service levels, we will let you know what
they are, how you are affected, how long we estimate it will last and what we are doing to fix
it.


Current delays ... none to report
Forecast service interruptions ... none to report
International Enquiry service
If you require any visa information, or have a query about the visa application process, you
can speak to an advisor at:
Phone lines: 00 44 1243 217 903; or 00 44 1243 218 117
Timings: 8:30am - 4:30pm
Cost: £1.37 per minute on top of the cost of the call
Alternatively, if you wish to email or have a web-chat please visit the following websites:
https://ukvi-international.faq-help.com/
http://www.teamhgs.com/uk/
Contact by e-mail is free, and a ten minute web-chat will cost £4.
Additional information
Did you know you can make an appointment to submit your visa application and give your
biometric information? Using this system will improve your visa application experience.
VFS, our commercial partner, offers a range of value added services which may improve
your application experience.
To find out which documents to submit with your application please use our visa guides.
Useful links


Your stay in the UK
Information for students: making sure your time in the UK is safe and enjoyable
Contd...
Visa processing times for Chennai
Latest visa application processing times for Chennai visa section for the week ending
30 January 2015.
Application type
Working days
Fast Track & BEPs
05
Previous visitors
07
First time visitors
07
Tiers 1, 2 and 5
08
Tier 4
08
PBS Dependants
08
Settlement
38
These times can change on a daily basis.
*Each application is unique and some may require longer processing times than those listed
above. Visit our processing times page to see our globally agreed customer service
standards and our recent performance against them.
** Please allow additional time for your passport to be dispatched to you.
Interviews
3. Average time for all visit visa and point based visa interviews Current performance
against our standards – 29 minutes
4. Average time for all settlement applications and EEA Family Member Applications
and interviews – 45 minutes
Current performance against our standards
The Chennai visa team aims to provide services within our established standards for quality
and timeliness:
Visa processing (non-settlement)
15 working days
Visa processing (settlement)
60 working days
Customer enquiry response times
05 working days
Complaints response times
05 working days
Service status report
When we experience or predict drops in any of our service levels, we will let you know what
they are, how you are affected, how long we estimate it will last and what we are doing to fix
it.


Current delays ... none to report
Forecast service interruptions ... none to report
International Enquiry service
If you require any visa information, or have a query about the visa application process, you
can speak to an advisor at:
Phone lines: 0008 00100 8785 or 00 44 1243 218 117
Timings: 8:30am to 4:30pm
Cost: £1.37 per minute on top of the cost of the call
Alternatively, if you wish to email or have a web-chat please visit the following websites:
https://ukvi-international.faq-help.com/
http://www.teamhgs.com/uk/
Contact by e-mail is free, and a ten minute web-chat will cost £4.
Additional information
Did you know you can make an appointment to submit your visa application and give your
biometric information? Using this system will improve your visa application experience.
VFS, our commercial partner, offers a range of value added services which may improve
your application experience.
To find out which documents to submit with your application please use our visa guides.
Useful links


Your stay in the UK
Information for students: making sure your time in the UK is safe and enjoyable
End