2015 01 29 Honor Privacy Policy

PRIVACY POLICY
Through this policy we, Huawei Technologies (Netherlands) B.V., would like to
inform you about the way Honor collects and processes your personal data
on this website (www.hihonor.com).
1.
INFORMATION WE COLLECT FROM YOU
We use information for various purposes, for example to process your order, to
send you relevant marketing messages and to invite you to our events. Below
we have outlined the information we collect, and how we obtain it from you.
1.1
Information you give us
When you use our website and services you may provide us with personal
information such as your address and your payment details when ordering
from our web shop, your email-address and submission when participating in
one of our contests and your correspondence with us when you have been in
contact with our customer service. Further to this, if you sign up for an Honoraccount, we may ask for more information such as your phone number,
gender, personal preferences and date of birth.
1.2
Information we get through your interaction with us
We may collect information about how you interact with our brand and
services (including websites and applications) and how you use them. This
information includes:
Website use: A visit to our website results in data that is sent from your browser
to our servers. This information makes it possible to optimize our services and
personalize and improve your experience on our website. This information
may include your IP address, date and time of your visit, referral url (the site
from which you originate) and information about the browser you used
(browser type and version, operating system, etc).
Cookies and other identifiers: We use various technologies to collect
information when you visit our website, and this may include sending one or
more cookies or other identifiers to your device. Our cookies may be used to
analyse the way you interact with our website in order to optimize our
services, to improve your experience and to provide you with personalized
advertisement. Further to that, some of the interactive features of our website
also rely on cookies placed by third parties.
[Click here if you want to know more about the use of cookies and identifiers
on our website and how to disable them. – www.hihonor.com/cookiepolicy].
Social networks: Our website provides you with social plug-ins from various
social networks such as Facebook, Twitter, Instagram and YouTube. If you
choose to interact with any such social features, your activity on our website
may also be made available to these social networks.
If you are logged in on one of these social networks during your visit to one of
our websites, the social network might add this information to your respective
profile. If you are interacting with one of the social plug-ins on our websites,
this information will be transferred to the social network. Please read the
privacy policies of these social networks for detailed information about the
collection and transfer of personal data, what rights you have and how you
can achieve satisfactory privacy settings.
2.
HOW WE USE YOUR INFORMATION
In your interaction with us, we use and analyse your information to provide and
improve our services, and for the various purposes detailed below:
§
Promotional activities: we may use your information to provide you with the
services you have requested from us, such as promotions, events and
(mobile) applications. This may include processing your submission in contests
and promotions or using your contact details for events.
§
Marketing: either by creating an account and consenting to our use of your
information, or by ordering our products or services, we may use your
information for marketing and opinion research purposes. Below you can find
a more detailed description of the information we use and how we use it.
§
2.
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What kind of information: the way you interact with our brand provides
us valuable information about your interests and preferences. To learn
about you and your interests, we analyse your overall interactions with
our brand using various kinds of information, such as your age,
location, your orders with Honor and your product reviews, your social
media accounts, and how use our websites and applications.
-
What kind of channels: when you provide us with contact details such
as your email, phone number, or social media account, we ask your
permission to use them to send you commercial messages we think are
relevant for you. If you no longer want to receive messages on a
particular channel we offer you an easy way in our messages to
unsubscribe from receiving such messages. Further to that you can
send us a message on [email protected] to opt-out from our
commercial messages.
-
What kind of messages: the messages we will send you may contain
advertisement and commercial information about our products and
services, events or promotions. We may also use the channels for
opinion research and to learn about your experience with our brand.
Depending on the situation, these messages may be tailored to your
individual preferences and interests as described above.
Other purposes: insofar required, we will ask for your consent if we wish to use
your information for other purposes than those listed in this privacy policy.
RETARGETING
Our website may use re-targeting technologies which allow us to show our
advertisements on partner websites to visitors who are interested in our
products. Re-targeting technologies analyse your cookies and display
advertisement based on your past surfing behaviour. [Please click here for
further information on cookies and instructions on how to disable re-targeting
www.hihonor.com/cookiepolicy].
3.
THIRD PARTIES
We use various companies including some of our affiliated group companies,
which process data on our behalf, such as hosting providers, payment
providers, call- and repair centres and logistic companies. These companies
may use your information on our behalf as set out in this privacy policy. To
secure your information, these companies have to adhere to strict security
requirements and are strictly forbidden to use your data for other purposes.
We do not voluntarily disclose any of your data to law enforcement agencies
or other requesting parties unless we are ordered to do so through a valid
injunction from a law enforcement agency or court.
4.
YOU ARE IN CONTROL
You can send us a request for access to information we have on you at no
costs by contacting us as set out further below and on [email protected].
After receiving your request and verification of your identity we will provide
you with an overview of the information we have about you. This overview will
include the purposes for which the information is being used, its recipients and
the origin of the information.
Upon receiving this information you may opt to exercise your rights, such as
requesting amendments to certain information that is incorrect or blocking or
removing of information.
5.
SECURITY
We are committed to protect your information and have taken appropriate
technical and organisational measures to protect your information against
any loss, alteration, access or misuse. We will typically keep your information
for a limited time of two years counted from your last interaction with us,
unless a longer retention period is required by law or necessary in the course
of legal proceedings.
Unless stated otherwise, your information is stored and processed within the
European Union/European Economic Area.
Although we take your privacy duly in account, we advise you to make sure
your device has been reset and all data has been wiped in case you need to
send the device back for repairs or want to return the product.
6.
CONTACT
If you have any other questions about our Honor products, our use of your
information or about our privacy policy you are welcome to contact us
through our contact form on the www.hihonor.com/en/pages/support or by
sending us an email at [email protected].
7.
CHANGES TO THIS POLICY
We regularly review our online privacy policy in order to ensure that it is free of
errors and clearly visible on our websites, that it contains all the required
information and that it is implemented in full and is compliant with the data
protection principles. This privacy policy may be changed from time to time in
order to keep pace with new developments and opportunities relating to the
Internet and to stay in line with prevailing legislation. Significant changes to
the policy will be publicised on our websites along with an updated version of
the online privacy policy.