SKAGWAY CHAMBER NEWS January/February 2015 Skagway Chamber of Commerce P.O. Box 194, Skagway, AK 99840 Tel: 907.983.1898 Fax: 907.983.2031 [email protected] www.skagwaychamber.org THANK YOU TO OUR NEW AND RENEWING MEMBERS! STANDARD * *Alaska Seaplanes *Alyeska Reality *Chilkat River Adventures *Klothes Rush *Mattingly Investments * PR Services *Sgt. Prestons Lodge 2ND BUSINESS *Broadway Video/Radio Shack SPONSOR * Hunz & Hunz The Skagway Chamber of Commerce invites you to become a part of an exciting and rewarding organization. Visit our Web site for more information www.skagwaychamber.org/joinus.html SHOP IN SKAGWAY MERCHANT WINNERS Alaskan Fairytales Alaska Seaplanes Alaska Liquor Store AP&T Broadway Video Chilkoot Gateway Insurance Duff’s Backcountry Outfitters Klothes Rush GGRG Gallery Petro Marine Skagway Hardware Services Unlimited Skagway Pizza Station Skagway News Depot Skagway Recreation Center Sweet Tooth White Pass & Yukon Route Wings of Alaska TBA Alan Reed TBA Sam Palmerston Maria Johnson Doug Hulk Steve Manders Crystal Harris Linda Vanhouten Debbie Ackerman Doug Hulk Tim Steidel Karen Fuzzard Tony Thole Ken Russo Lily Zalit Emily Rauscher Bee Gee Perry Lynn Cameron Colette Hisman Gift $150 Value $50 Voucher $50 Voucher Beverage Goodies AP&T Phone Remote Car $119 Fused Glass Orn. Kelty Backpack $75 Gift Basket Silk Purse $100 Fuel Gift Basket $200 $100 Fairway GC Womens Sweat $50 $75 Gift Certificate Rec. Center Gift Breakfast for 2 $100 WPYR Merc RT Voucher RT Voucher CHAMBER OF COMMERCE $50 CASH WINNERS Jared Henely * Joanne Korsmo * Andy Zalit The Pie Lady By Sandra Abell, Author Karen is a gifted pastry chef, who, I believe, makes the most delicious baked goods on the planet. Her creations include cakes, cookies, muffins, breads, and pastries. However, her favorite things to make are pies. A couple years ago Karen wanted to show her appreciation to someone she admired, so she decided to bake her a pie. The lucky recipient was so pleased with the gift that Karen decided to take the giving step further. She resolved to bake a pie a day for a year (that’s 365 pies!), find a worthy person to give each to, and blog about it. Thus, the Pie a Day Giveaway (http://pieadaygiveaway.com/) was born! Her tag line was, ‘Expressing gratitude to friends, family and the Universe with a year of pies.’ So, for the next year, every single day, Karen found a person to appreciate, and baked him/her a pie. She honored store clerks, not-profit agencies, service people of all kinds, strangers, friends and family. Anybody she came into contact with was a potential recipient. The beneficiaries had no idea they were on her ‘pie list’ until she showed up at their door, pie in hand. Karen was so committed to this appreciation project that even when she was on vacation in Mexico, or on motorcycle trip to the Oregon Coast, she managed to find ingredients and a kitchen and bake a pie. She then found a deserving local person to share it with. Her commitment and accountability to doing what she said she would regardless of the expense, inconvenience and organizational challenges was remarkable. SKAGWAY CHAMBER OF COMMERCE YULETIDE OPEN HOUSE ON DEC. 13 THANKS TO ALL WHO CAME AND TO ALL THOSE WHO HELPED. WE COULDN’T DO IT WITHOUT YOU. It seems to me that Karen’s Pie a Day Giveaway is a metaphor for what the holiday season is all about. She gave selflessly, with gratitude and appreciation, focusing on other people and how they would be positively affected by her actions. She shared her talents with the gift of love, generosity and fun. She carried the holiday spirit throughout the year. For 12 months Karen showed this spirit with pies. However, what’s more important is that Karen embodies that giving spirit all year long. She is loving, caring soul, who makes the world a beautiful happy place wherever she goes. So this month I’m reflecting on how I can live up to Karen’s example by being more loving, appreciative and generous, not only at Christmas, but all year long. How about you? Sandra Abell Sandy is the author of Self Esteem: An Inside Job LOVE ALWAYS BRINGS DIFFICULTIES, THAT IS TRUE, BUT THE GOOD SIDE OF IT IS THAT IT GIVES ENERGY. VINCENT VAN GOGH 5 Pillars of Small Businesses Success By Marco Carbajo What does it take for a small business to achieve success? Whether you’re already in business, or preparing to start a business, it takes hard work, tenacity and drive to achieve a high level of success. Lori Grenier, star shark of ABC’S Shark Tank says, “Entrepreneurs are willing to work 80 hours a week to avoid working 40 hours a week.” According to Elizabeth Wilson of Entrepreneur Magazine, while some 40 million businesses are started each year, a paltry 350,000 break out of the pack and begin growing and making money. So how can a small business owner overcome some of the common business pitfalls? Marcus Lemonis, CEO of Camping World and star of CNBC’s prime time reality series The Profit, knows all about determining the success or failure of a business. Lemonis says, “Business success is about the three P’: People, Process and Product.” Here are five pillars that make a small business successful. 1. People If you want your small business to succeed, you need a fantastic team. Russell Simmons, Entrepreneur and founder of Def Jam Recordings says, “Surround yourself with people that are smarter than you.” A company can accomplish amazing things when it has leadership and a team who is inspired, hardworking and believes in the company’s mission. 2. Plan “Quality is the best business plan, period, “says John Lancaster, chief creative officer for Pixar and Disney. Just about everyone in the business world agrees that having a plan is important. And that doesn’t mean the big formal business plan document you fear like a term paper. It starts small and may grow in time. At a start-up, implementation is everything. That means it’s essential to establish responsibilities, set goals, and track performance. You will also need to answer key questions, such as : Have you identified your target customers? What problems are you trying to solve for them? What will be the most effective marketing and promotional strategies? 3. Process Dr. W. Edwards Deming said, “85 percent of Continuedthe reasons for failure to meet customer expectations are related to deficiencies in systems and processes...rather than the employee.” It’s crucial that you have a full and clear understanding of your company’s processes and have the right systems in place. 4. Product Does your product solve a problem? Does it exist yet? Is there something that is out there that your product does in a different way? Is there a demand for your product? Success in business requires doing something you’re passionate about that fills a need in the marketplace. Debbi Fields, Founder of Mrs. Fields Bakeries says, “Once you find something you love to do, be the best at doing it.” 5. Profit When it comes to measuring a successful business, profitability is probably the first thing that comes to mind. Is the company making money? A critical component of running a successful business is knowing your numbers. “If you want to be successful in business, you need to become proficient at handling certain numbers. You need to be able to read and understand your financial dashboard” says Dawn Fotopulos, Associate Professor of Business at The King’s College of New York. Starting and running a successful business can be a fulfilling and rewarding experience. You as a small business owner should never stop learning, innovating, planning and growing. “Leaders spend five percent of their time on the problem and 95 percent of their time on the solution. Get over it and crush it!” says Tony Robbins. Marco Carbajo is a business credit expert, author, speaker, and founder of the Business Credit Insiders Circle. He is a business credit blogger for Dun and Bradstreet Credibility Corp, the SBA.gov Community, About.com and AllBusiness.com. His articles and blog: Business Credit Blogger. Com have been featured in ‘Fox Small Business’, ‘American Express Small Business’, ‘The Washington Post’, ‘The New York Times’. ‘ The San Francisco Tribune’, ‘Alltop’, and ‘Entrepreneur Connect’. 2015 DIRECTORS & STAFF DIRECTOR: Jackie Schaefer, President P.O. Box 297 983.2427 [email protected] DIRECTOR: Katie Klug, Vice President P.O. Box 1225 907-612-0824 [email protected] DIRECTOR: Katie Hein, Sec./Treasurer P.O. Box 1044 907-612-0980 [email protected] DIRECTOR: Vanessa Flynn P.O. Box 285 907-612-0480 [email protected] DIRECTOR: Lea Mauldin P.O. Box 567 907-973-2113 [email protected] DIRECTOR: Courtney Mason 612-0725 [email protected] DIRECTOR: Georgia Jackson 706-318-7702 [email protected] OFFICE ADMINISTRATOR: Blaine Mero P.O. Box 194 983-1898 [email protected] FEBRUARY EVENTS February 14th VALENTINES DAY P.O. Box 194 7th and State St. Skagway, AK 99840 Phone: 907.983.1898 Fax: 907.983.2031 E-mail: [email protected] Web Site: www.skagwaychamber.org CHILKOOT-GATEWAY INSURANCE AGENCY P.O. BOX 456 SKAGWAY, ALASKA 99840 PHONE 907-983-2240 FAX 907-983-2969 INSURANCE—BONDS Continuing the 57-year tradition of a local independent agent Serving the people of Skagway. Debbie L. Ackerman, CISR Agent [email protected]
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