EURES VACANCY FORM / IMPRESO OFERTA EURES COMPANY DETAILS / DATOS DE LA EMPRESA Company Name/ Nombre Empresa: Grupo Global Exchange Full postal address/ Dirección: Calle Primera 19-21 Pol. Industrial Montalvo III, 37188 Carbajosa de la Sagrada (Salamanca) Contact person (s)/Persona (s) de contacto: Antonio Ángel Pérez-Montes Telephone/ Teléfono con prefijo 923 28 13 18 pais: Mobile phone/ Teléfono Móvil Fax: E-mail: [email protected] Web site: http://www.globalexchange.com/#_ga=1.135495729.1629095326.1450779189 Activity/Actividad de la empresa: Servicios financieros Tax or Social security number/ NIF o Nº Afiliación SS A37310323 Short description of company/ Breve descripción de la empresa (por ejemplo:actividad, numero de empleados, productos…): Global Exchange is one of the three leading companies worldwide specialised in rendering currency exchange services to tourists. Today, we have a network of 150 branches located in 16 countries and 4 continents, where our team of more than 1,500 people serve every year 4 million Customers. VACANCY DETAILS /DATOS DEL PUESTO Job title/ Ocupación: (Sin abreviaturas) Customer Service Representatives Number of posts/ nº puestos 14 Full job description/ Descripción completa del puesto: Customer Service Representatives will carry out exchange transactions following the settled procedures, obeying the legal procedures and attaining excellence in customer care. They will be the people responsible for the direct contact with customers and, as face if the Company, they will always be willing to offer Customers the highest level of care. Customer Service Representatives will work in one of the three shifts: morning, afternoon and night. Requirements: - Preferable students o graduate students on Tourism, business or business administration, arts or similar. - Previous experience related to Customer Service. - Knowledge in customer care and sells (as an asset). - Number abilities. - Good communication skills. - A very high level of English is a must. - Knowledge of Spanish or other languages will be valuable. We offer joining a growing company with constant opportunities for development and a chance to participate in the experience of the opening of our new subsidiary in Denmark. REQUIREMENTS/ REQUISITOS Skills/ Competencias Experience needed/ Experiencia NO Up/hasta 2 x Up/hasta 5 More/Mas Education/Formación: No necessary Languages skills/ Idiomas: (1 fluent/fluído-5 basic/ básico) Inglés y Danés fluidos. Certificates, Licenses,etc…/ Permisos, certificados etc..(i.e Danish Work Permit carnet conducir) Other relevant information/Otra información de interés We will considerer only residents in Billund or close locations. WORKING CONDITIONS/ CONDICIONES DEL PUESTO: Salary/ Salario:( semanal,mensual,año) Minimum:35.000 euros gross per year Maximum: 45.000 euros gross per year Currency/Moneda: The salary is paid in crowns (DKK) Gross/ Bruto x Net/ neto Bonuses: Job location/Localidad del puesto: Billund International Airport Starting date/ Fecha inicio: 1 February 2016 Permanent/temporary contract/ Tipo de contrato Temporary + Permanent Full time/Part time job/ Tiempo completo parcial: Full time st End date if temporary/Fecha fin si es temporal: Number of working hours per week/ Horas por semana 40 approximately Shifts and work on days off/Turnos y permisos Three shifts: mornings, afternoons and nights. Working days: 6 days nonstop + 3 days resting. Employer provides/helps with/ La empresa facilita o ayuda con (i.e: No gastos de alojamiento, entrevista, viaje u otros por cambio domicilio) Other relevant information/Otra información de interés We will provide training at the beginning of the work. HOW TO APPLY / MODO DE SOLICITUD: phone/telef. e-mail x Documents required/ Documentos requeridos: (CV o Mail/ correo Fax Others/ Otros (especificar): CV carta +CV, solicitud, etc…) Language of documents to be submitted/ Idioma de los documentos de solicitud: English. Where to send documents /Dirección de envioi (dirección postal, email, fax , etc.) [email protected] Other application/recruitment arrangements/ Otros datos relativos a la solicitud o selección (i.e:entrevista telefónica o We will considerer only residents in Billund or close locations. visita de la empresa al país…) Closing date of job vacancy/ Fecha cierre oferta 01/02/2016
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