1. Healthcare

Spring & Summer 2015
Registration Methods
Method
How to Register
Benefits
Online
• B egins 7am on applicable registration date, then available 24/7.
Note: Logging in prior to 7am will not allow you to ‘Check Out’.
vaughan.ca/RecOnline
• Log onto vaughan.ca/RecOnline and follow menu choices.
It’s easy and secure!
View the NEW RecOnline
video tour for easy to follow
Registration Instructions
ave your Log-In ID, Family Account PIN, and credit card information ready
• H
to enter, as the system will disconnect after 5 minutes of idling.
• Available 24/7!
• Immediate confirmation
• R egister for programs/camps
and coordinate family activities
• Explore new course options
• Print your own confirmation letter at time of registration.
• See page 137 for online registration steps.
Systems may be delayed during the first 2 hours on a registration date.
Touch-Tone
Telephone (TTR)
• Begins 7am on applicable registration date, then available 24/7.
• 24 lines & available 24/7!
• Call TTR at 905.653.6488 and follow voice prompts.
• Immediate confirmation
905.653.6488
(905.OK.DO.ITT)
• H
ave your Log-In ID, Family Account PIN and credit card information
ready to enter.
• R egister for programs/camps
and coordinate family activities
• Immediate confirmation provided.
• Explore new course options
Not available for
programs offering
scheduled payment
plans or camps.
Drop Off
at your local
community centre
• Confirmation letter will be mailed within 2-3 weeks of registration.
Phones may be delayed during the first 2 hours on a registration date.
• R
egistration forms must be received by 7pm the business day
before applicable registration date. After 7pm forms are considered
late, and are entered randomly after all the forms received on time.
• S taff begin processing forms in random order at 7am at the same time online
and touch tone telephone registration opens. This can take 3-5 hours or
longer, depending upon the volume of forms.
• W
e register for you on the
registration start date, at the
same time as online & TTR
registration begins.
• Confirmation letters will be mailed within 2-3 weeks of registration.
• R egistration forms must be completed with your Log-In ID and Family
Account PIN. The waiver must be signed and include payment information.
(Parent or guardian must sign if participant is under 18 years of age)
In Person
• R egistration begins at community centres after processing of
forms received on time.
• R egistration forms must be completed and the waiver signed.
(Parent or guardian must sign if participant is under 18 years of age)
• If space permits and
dropped off forms are
processed, registration is
processed on the spot.
• T his method reduces your chances of getting into the program
of your choice as programs fill up quickly.
Note: To ensure fairness, if online or TTR systems fail, all registration ceases until the problem is rectified. Register for both spring
and summer programs at the same time.
Subsidy clients must contact York Region at 1.888.703.5437. Once approved, please drop off forms at Recreation & Culture.
Program registration is now as simple as the click of a mouse!
View the Recreation eGuide at vaughan.ca/eGuide
•
•
•
•
136
rograms link directly to online registration at vaughan.ca/RecOnline
p
advanced search function
reader viewing options
• favourite flags
sticky notes
• content menus…and more!
Registration
Visit us online at vaughan.ca/recreation
Spring & Summer 2015
Online Registration
Online Registration
vaughan.ca/RecOnline
You will need a unique Log-In ID, and a Family Account PIN. If you don’t already have one, please
visit your nearest community centre with the birth certificates of your family members and proof
of residency.
For best performance when registering online, you should be running Internet Explorer version 5.5
or higher. Other versions will affect speed. Delays in getting through on the Internet is
common for the first 2 hours on a registration date.
Online payment methods:
7 Simple Steps
for Online Registration
Note: Have your Log-In ID, Family Account
PIN, and credit card information ready to enter,
as the system will disconnect after 5 minutes
of idling.
1. Log on to: vaughan.ca/RecOnline
2. Select the ‘Programs’ tab.
Is the system secure?
We have taken steps to ensure the security of your transaction including adopting industry standards and in-house security by Technical Specialists.
Concerned about using credit cards online?
A payment can be made in-person to your account at the Customer Service counter at any community centre. Once the credit is applied to your account, you can register online and the cost of
the registration is deducted from your balance. You must ensure there is a sufficient credit balance
in your account to cover the cost of your registration as payment in full is required to successfully
complete the online transaction.
Confirmation is immediate!
Please print or use the new email option for your confirmation letters. To print, use the printer icon
at the bottom of the page. You may also log into your account at vaughan.ca/RecOnline to send
a copy of your registration receipt to your email. Duplicate receipts can be issued upon request for
$15 administration fee (+HST). Each receipt will be charged.
Register online at vaughan.ca/RecOnline
3. Key in course code number or use
‘Advanced Search’ for other search options.
4. Select ‘Add’ or ‘Waitlist’ depending on
availability.
5. Key in participants barcode (Log-In ID),
then the Family Account PIN.
6. Select the client and go to ‘Checkout’ if
done.
If not, select ‘More Registrations’.
7. Enter credit card information and complete
transaction.
Print your own confirmation letters
and receipts at the time of registration.
Registration
137
Spring & Summer 2015
Registration Dates
Summer Camp Programs
Tuesday, March 3
All Extended Day Camp (EDC) locations
General & Swimming Programs
Thursday, March 5
General Programs
Al Palladini Community Centre
Friday, March 6
Armstrong House
Arnold House
Boyd Conservation Area
Swimming Lessons:
Chancellor Community Centre
Al Palladini Pool
City Playhouse Theatre
Chancellor Pool
Dufferin Clark Community Centre
Father E. Bulfon Community Centre
Garnet A. Williams Community Centre
Mackenzie Glen Public School
Dufferin Clark Pool
Father E. Bulfon Pool
Garnet A. Williams Pool
Thornhill Outdoor Pool
Woodbridge Pool
Rosemount Community Centre
Special Needs Programs
Vaughan Secondary School
Tuesday, March 10
Woodbridge Pool & Memorial Arena
Swimming Lessons:
Wednesday, March 4
Lake Wilcox
Maple Pool
North Thornhill Pool
Wednesday, March 11
Maple Community Centre
Maple Nature Reserve
Swimming Lessons:
North Thornhill Community Centre
Vellore Village Pool
Pause Awhile Equestrian Centre
Vellore Village
Community Centre & Tennis Courts
On going
Swimming Leadership
138
Registration
Visit us online at vaughan.ca/recreation