ADMINISTRATION/BUSINESS OFFICE

COLORADO SPRINGS HEALTH PARTNERS, P.C.
2 South Cascade Ave., Suite 140, Colorado Springs, CO 80903
Website: www.CSHP.net
JOB OPPORTUNITIES 1/30/2015
ADMINISTRATION/BUSINESS OFFICE
CODER – QUALITY CODER
https://home.eease.adp.com/recruit/?id=698561
Reviews diagnosis codes submitted by providers for accuracy and highest specificity. Provides feedback to
providers for educational purposes and to assist in accuracy improvement. Assists in general coding assignments to
maintain overall coding skills.
Essential Duties and Responsibilities:
Run and review Risk Assessment Reports.
Provide timely feedback to physicians regarding their patient’s Risk Assessment Factor (RAF) score.
Assist Manager in educational sessions focused on Hierarchical Condition Categories (HCCs) and RAF scoring.
Keep the Manager abreast of any changes to RAF scoring process.
Along with Manager meet regularly with Medicare Advantage payers’ personnel.
Effectively and efficiently work with ICD-9, CPT, and HCPCS reference books and electronic tools for proper billing of
assigned specialties.
Provide feedback to providers in instances of coding-related problems.
Assist physicians and clinical staff with billing problems and concerns.
Along with Lead Coder, conduct annual RAF audits on all providers, physicians and NPPs.
Associate's degree (A. A.) in coding and two years related experience, or equivalent combination of experience
and/or education. Extensive knowledge of medical terminology required. Understanding of HCCs and RAF scoring
preferred.
Certified Professional Coder (CPC) or Registered Health Information Technologist (RHIT) required.
FT, 40 hrs/week (Atrium)
INSURANCE REPRESENTATIVE
https://home.eease.adp.com/recruit/?id=1364971
Main Responsibilities include but are not limited to:
Follow up on claims from submission through final resolution. Prepare/submit medical claims electronically (when
applicable by paper) to governmental, private pay, and commercial insurance carriers. Identify and resolve any claim
delay issues that impact collections. Resolve account issues and credit balances. Follow up on payment errors, low
reimbursement, denials. Accurately interpret Explanation of Payment (EOP) to patients. Initiate and track appeals as
necessary. Resolve Coordination of Benefit (COB) discrepancies.
Minimum Knowledge, Competencies, and Qualifications: 2 Years’ experience in the HealthCare Industry. 1+ years of
experience in the medical billing/receivables environment, preferred. Knowledge of ICD-9, CPT, HCPCS and Medical
Terminology. Excellent time management skills. Ability to work independently and as part of a team. Strong analytical
and problem solving skills. Proficient with MS Office. Ability to type at least 30 WPM. Excellent verbal and written
communication skills required. Ability to perform simple mathematical equations. Experience with Centricity
preferred, but not required.
FT, 40 hrs/week (Atrium)
Temp positions also available (Atrium)
INSURANCE REPRESENTATIVE – LEAD
https://home.eease.adp.com/recruit/?id=10029031
Main Responsibilities include but are not limited to:
Follow up on claims from submission through final resolution. Prepare/submit medical claims electronically (when
applicable by paper) to governmental, private pay, and commercial insurance carriers. Identify and resolve any claim
delay issues that impact collections. Resolve account issues and credit balances. Follow up on payment errors, low
reimbursement, denials. Accurately interpret Explanation of Payment (EOP) to patients. Initiate and track appeals as
necessary. Resolve Coordination of Benefit (COB) discrepancies. Responsible for training of Insurance
Representative staff.
Minimum Knowledge, Competencies, and Qualifications: 2 Years’ experience in the HealthCare Industry. 1+ years of
experience in the medical billing/receivables environment, preferred. Knowledge of ICD-9, CPT, HCPCS and Medical
Terminology. Excellent time management skills. Strong analytical and problem solving skills. Proficient with MS
Office. Ability to type at least 30 WPM. Excellent verbal and written communication skills required. Ability to perform
simple mathematical equations. Experience with Centricity preferred, but not required. Ability to provide supportive,
consistent leadership, promote team concept and motivate staff. Excellent verbal and written communication skills
required.
FT, 40 hrs/week (Atrium)
QUALITY ASSURANCE/TRAINING COORDINATOR
https://home.eease.adp.com/recruit/?id=10952181
This position is responsible for managing quality improvement and training activities in the Business Office.
Responsibilities include employee education and development, reporting, analyzing and monitoring of processes as
a means of maintaining a culture of continuous quality improvement. Process improvement activities will be
administered utilizing principles that reflect the strategic goals for CSHP and the Business Office Department.
Bachelor's Degree in Medical or Business preferred; equivalent experience with medical/business practices and
revenue cycle appropriate. Minimum 2-4 years managerial or performance improvement experience, with at least 3
years’ experience in revenue cycle related position. Experience with information systems, technology and systems.
Customer relations and training experience required. Medical Practice background preferred.
FT, 40 hrs/week (Atrium)
REFUND SPECIALIST (CREDIT/AUDITOR)
https://home.eease.adp.com/recruit/?id=11665231
Review and prepare refunds and corrections for patients and insurance with high levels of accuracy. Reviews and
reconciles discrepancies on accounts with credits. Accurately interpret Explanation of Payment (EOP) to patients.
Assists in posting insurance payments and adjustments for all insurances. Ability to work independently and as part
of a team. Strong analytical and problem solving skills. Proficient with MS Office. Excellent time management skills.
Excellent verbal and written communication skills required. Ability to perform simple mathematical equations.
Experience with Centricity preferred, but not required. High school diploma or general education degree (GED)
required. 2 Years’ experience in the HealthCare Industry. 1+ years of experience in the medical billing/receivables
environment, preferred.
FT, 40 hrs/week (Atrium)
CLINICAL SUPPORT/CLERICAL
ADMINISTRATIVE SUPPORT, CLINICAL INNOVATION DEPT https://home.eease.adp.com/recruit/?id=10602481
Performs a variety of clerical and other administrative tasks related to the functions of the CID. Outreach
communications to patients as assigned from management. Completes special projects as assigned per
management. One year experience in a Healthcare field or facility or equivalent combination of education and
experience.
FT, 40 hrs/week (Atrium)
EXECUTIVE ASSISTANT
https://home.eease.adp.com/recruit/?id=12112351
Under the direction of the Chief Executive Officer, provides general administrative support to the Chief Executive
Officer, Chief Financial Officer, Chief Operations Officer, Chief Medical Officer, Chief Information Officer and Board
President. Also responsible for the coordination of physician and executive recruitment. Ability to oversee and direct
others. Professional attitude and appearance. College-level coursework in a related field plus minimum five years
related experience or equivalent combination of education and experience. To perform this job successfully, an
individual should have knowledge of Microsoft Office, WordPerfect, and have superior typing skills of at least 65
wpm.
FT, 40 hrs/week (Atrium)
PATIENT SERVICES REPRESENTATIVE
https://home.eease.adp.com/recruit/?id=500179
A Patient Service Representative (PSR) is the first in-line person at medical facilities who greets and registers
patients for visits, collects co-payments, deductibles and past-due balances. The PSR schedules appointments and
assists the patient with any problems included in the check in/check out process. The PSR candidate must present
themselves with professionalism and provide our patients a welcoming - courteous environment. As a PSR, you may
work on specialized reports and/or other special projects as needed or assigned. A PSR candidate, must possess
great attention to detail and professionalism. You must be willing to work in a team and be accountable to your teammates, as PSRs work in a close environment, where efficiency and effectiveness is a must. As a PSR, you must be
willing to work at any assigned location within the Colorado Springs area. You must possess, a minimum typing
speed of 30 wpm. A High school diploma or GED is required, with one year certification from college or technical
school preferred. A minimum of three to six months related customer service or front desk experience and/or training
preferred.
FT, 40 hrs/week (Briargate)
FT, 40 hrs/week (Monument)
Ophthalmology - FT, 40 hrs/week (MCP)
Urgent Care Clinic – PT, 12 hrs/week (MCP)
Urgent Care Clinic – PT, 15 hrs/week (MCP)
PATIENT SERVICES REPRESENTATIVE – PER DIEM FLOAT https://home.eease.adp.com/recruit/?id=11376021
A Patient Service Representative (PSR) is the first in-line person at medical facilities who greets and registers
patients for visits, collects co-payments, deductibles and past-due balances. The PSR schedules appointments and
assists the patient with any problems included in the check in/check out process. The PSR candidate must present
themselves with professionalism and provide our patients a welcoming - courteous environment. As a PSR, you may
work on specialized reports and/or other special projects as needed or assigned. A PSR candidate, must possess
great attention to detail and professionalism. You must be willing to work in a team and be accountable to your
team-mates, as PSRs work in a close environment, where efficiency and effectiveness is a must. As a PSR - FLOAT,
you must be willing to work at any assigned location within the Colorado Springs area, with no guaranteed hours or
schedules. Floats are trained to work at any of our 11 facilities with varying shifts and hours. PSR floats are
provided diverse training from Radiology/Lab to Urgent Care and are given many skills that some PSRs working a
fixed location are not able to acquire based on the business line of their scheduled location. You must possess, a
minimum typing speed of 30 wpm. A High school diploma or GED is required, with one year certification from college
or technical school preferred. A minimum of three to six months related customer service or front desk experience
and/or training preferred.
Per Diem
PATIENT SERVICES REP/CLINICAL CARE REP
https://home.eease.adp.com/recruit/?id=12282031
Coordinates with the patient their post-visit care plan ordered by their physician, NP or PA. Educational and resource
information will be reviewed with the patient. Hand-outs and appointment cards will be distributed to the patient.
Ability to establish and maintain effective working relationships with patients, providers and staff members. Ability to
communicate clearly, concisely and effectively with a patient. Must be have medical terminology experience.
Ophthalmology - FT, 40hrs/week (MCP)
SCHEDULER
https://home.eease.adp.com/recruit/?id=496216
Answers incoming scheduling telephone calls in a Medical Office call center. Schedules appointments for patients
and obtains appropriate and accurate data upon scheduling. Must be able to document messages in a medical
record to office staff, and have the ability to communicate with patients, co-workers, physicians and supervisors in a
professional manner. Must be detail oriented, reliable, self starter and able to sit for long periods of time. Medical
terminology and phone etiquette required. Bilingual skills a plus.
Primary Care Scheduling - FT, 40 hrs/week (Atrium)
Specialty Scheduling - FT, 40 hrs/week (Atrium)
SCHEDULER, SPECIALTY SURGERY
https://home.eease.adp.com/recruit/?id=11238811
Serves as a customer service advocate to all patients and physicians in URO and GI. Receives telephone calls and
takes messages, schedules surgeries, hospital colonoscopies, and EGDS, urological procedures, and assists with
the scheduling of procedures at the ASC. Obtains precertification for surgeries. Able to cover the CCR position if
needed. One year certificate from college or technical school; or three to six years related medical scheduling
experience and/or training; or equivalent combination of education and experience. Previous clinical experience
preferred. Must be a credentialed MA (RMA, CMA, etc.).
FT, 40 hrs/week (MCP)
INFORMATION TECHNOLOGY
IT HELPDESK TECHNICIAN
https://home.eease.adp.com/recruit/?id=512765
We require candidates to have a solid educational background along with at least two years of directly relevant
experience. Hands-on experience in working in conjunction with service desk management software (especially
Track-IT) is a strong plus. In addition to good PC troubleshooting skills, suitable candidates will also have a decent
background in systems and network administration. Apply only if you are enthusiastic, versatile, and have excellent
customer service skills.
Required Qualifications: Post-secondary education from a relevant field from a recognized university or college is
preferred. Minimum 2 years of Information Systems experience in a relatively large or multisite environment.
Demonstrated hands-on experience implementing and supporting PCs and computer infrastructure. Direct
experience in healthcare environments, especially ambulatory, is preferred. Microsoft, Cisco, or other relevant
technical certifications are valued.
FT, 40 hrs/week (Atrium)
NETWORK ADMINISTRATOR
https://home.eease.adp.com/recruit/?id=11363001
The Network Administrators role is to design, support, maintain and evaluate computer networking; install, configure
and manage Cisco network routers, switches and Firewalls. Plans, designs and implements data connectivity for
LAN and WAN, this includes wireless access points. Utilize network management software and hardware to identify
and correct problems . Configures and maintains backups for servers. Analyzes and troubleshoots the network logs
and tracks the nature and resolution of problems. Provide configuration and problem resolution support for the
network, Exchange, and phone systems. Provides support and helps with Helpdesk team resolving IT issues.
Perform equipment, software and firmware updates as recommended by industry standards. Researches and
investigate new and current network, VOIP, and monitoring tools. Specific support emphasis will be on configuration,
management, system upgrades and day-to-day operational support and maintenance. Knowledge of Microsoft
Exchange 2010, Virtualization (VMWare), Storage (EMC), Backup Exec and replication to be able to backup Sr.
Systems Admin. After hours and on-call as required. College diploma or university degree in computer science,
information systems or a related field or equivalent experience, including Cisco certifications desirable.
FT, 40 hrs/week (Atrium)
MANAGER
DIRECTOR OF BUSINESS SERVICES
https://home.eease.adp.com/recruit/?id=8032141
POSITION SUMMARY:
Under the direction of the Vice president of Finance/Chief Financial Officer, the Director supervises and coordinates
all operations of accounts receivable and reimbursement in order to maximize collections of accounts receivable.
RESPONSIBILITIES:
Supervises and directs the operations of the Business Office staff, including registration, collections, patient account
services, billing, coding, and payment posting. Interviews, hires, trains, and delegates work to staff members.
Prepare timely performance evaluations and take disciplinary actions or discharge personnel when necessary.
Works with physicians, administration, directors, and clinical staff on issues related to the Business Office and its
operations. Collaborates with outside vendors/payers on resolving system issues, reimbursement issues or other
Business Office related functions. Responsible for collections on accounts receivable and for maximizing cash
collections through a variety of processes, and ongoing operational evaluations. Evaluates the training needs of the
Business Office staff and plans, develops, and conducts training programs as needed. Ensure the integrity and
accuracy of the system master file for charges, doctor numbers, courtesy discounts, write off's or other
adjustment/payment codes. Assist with year-end audit process, including preparation and/or review of all required
audit schedules. Recommend quality and/or process improvement initiative in order to improve the efficiencies of
the Business Office operations. Perform ongoing audits of staff members' work and maintain workload statistics for
use in analyzing staffing needs. Monitor productivity statistics of staff and address issues as necessary. Utilize
ongoing audit results to provide feedback and training to staff for performance improvements. Educate/orient new
physicians on Business Office procedures. Use tact and sensitivity in communicating effectively and respectfully
with physicians, patients, families, co-worker, and all others. Provide for maintenance of confidentiality of patient
records and communications. Maintains the values and philosophy of the mission statement of the company.
QUALIFICATIONS:
Bachelor's Degree required. Minimum of five to eight years management experience in a health care business office.
Outstanding Leadership Skills: Managing vision and purpose, standards and accountability, planning and decisionmaking, effective communication, developing and retaining talent and building/strengthening relationships.
Physician Practice experience preferred.
FT, 40 hrs/week
PHARMACY OFFICE SUPERVISOR
https://home.eease.adp.com/recruit/?id=11665291
This position directly reports to the Manager of the Retail Pharmacy and has the responsibility for accounting, clerical
and operational support to assure the smooth operations of the Pharmacy in the retail and clinical functions. This
position serves as an operational liaison and the direct point of contact in dealing with the day to day issues related
to materials management, accounting, finance and operations to accomplish the functions of stocking, inventory
control and reporting. Position reports through the operational division of CSHP and is considered an office
supervisor. Associates or Bachelor’s Degree in Medical or Business preferred; equivalent experience with the
management of a Retail, Hospital or Clinic Pharmacy. Minimum 1-3 years managerial experience in leading teams
or projects. Prefer at least 2 years’ experience in physician practice or hospital environments. Will consider
experience as a Lead, Coordinator or Office Manager. Experience with information systems, EHR or charging
software. Customer relations experience. Medical Practice background preferred.
FT – 40 hrs/week (MCP)
MEDICAL ASSISTANT/NURSING
BARIATRIC MEDICAL ASSISTANT
https://home.eease.adp.com/recruit/?id=11072751
Act as primary advocate for the Bariatric Program, working as a bridge between physicians and patients to walk them
through the process of bariatric surgery. Must be a credentialed MA with at least two years of office experience
(prefer surgical office experience); must be familiar with referrals and gaining insurance preauthorization approval;
comfortable with working with insurance companies; have good communication skills and good presentation skills.
FT – 32hrs/week (MCP)
CERTIFIED OPHTHALMIC ASSISTANT
https://home.eease.adp.com/recruit/?id=501406
Must be a graduate of an accredited COA program (current certification as a COA is preferred) or have two years as
a credentialed Medical Assistant with experience in ophthalmology.
Ophthalmology – FT, 40 hrs/week (MCP)
Ophthalmology – Per Diem (MCP)
CLINICAL CARE REP/MA
https://home.eease.adp.com/recruit/?id=536289
Coordinates with the patient their post-visit care plan ordered by their physician, NP or PA.
Educational and resource information will be reviewed with the patient. Hand-outs and appointment cards will be
distributed to the patient. Ability to establish and maintain effective working relationships with patients,
providers and staff members. Ability to communicate clearly, concisely and effectively with a patient.
MA experience and medical terminology required. Must be a credentialed MA (RMA, CMA, etc.).
There are openings in the following locations:
Family Medicine – FT, 40 hrs/week (Southwest)
Rheumatology – FT, 40 hrs/week (MCP)
MA/CMA/RMA
https://home.eease.adp.com/recruit/?id=490720
Must be a graduate of an accredited MA program. Minor surgical procedures experience preferred.
MA experience and medical terminology required. Must be a credentialed MA (RMA, CMA, etc.).
There are openings in the following locations:
Family Medicine – FT, 40 hrs/week (Fountain)
Family Medicine – FT, 40 hrs/week (Southwest)
Internal Medicine – FT, 40 hrs/week (Southwest)
OB/GYN – FT, 40 hrs/week (Southwest)
OB/GYN – Temp, Monday, Tuesday, and Friday 8:00am to 5:00pm (East)
NUCLEAR MEDICINE TECHOLOGIST
https://home.eease.adp.com/recruit/?id=11740411
Operates and maintains area assigned in a professional manner. Performs all clinical nuclear medicine procedures.
Maintains quality standards and coordinates with other clinic areas to provide maximum level of service to patients.
Graduate of an accredited school of Radiologic Technology. Graduate of an accredited school of Nuclear Medicine
Technology. Preferred one year experience in nuclear medicine. Maintains CPR and license in current standing.
Must be ARRT (R) and (N) registered or CNMT certified.
FT, 30 hrs/week (MCP)
RADIOLOGIC TECH
https://home.eease.adp.com/recruit/?id=2055031
Processes all films and ensures current and correct demographic data is on films. Checks technical quality of exam
prior to dismissing patient and evaluates necessary criteria for acceptable films. Maintain department reports and
records and collect statistics for administration and/or regulatory purposes. May be asked to perform general office
duties of the department. Graduate of an accredited school of Radiologic Technology. Must be ARRT (R) certified or
registry eligible. One year experience in Radiologic Technology preferred.
FT, 38 hrs/week (MCP)
RN OPERATING ROOM
https://home.eease.adp.com/recruit/?id=522967
Current license and previous RN experience required. Must also possess strong customer service skills. OR or
Surgery experience preferred.
Operating Room - FT, 40 hrs/week (ASC)
SLEEP CLINIC TECH
https://home.eease.adp.com/recruit/?id=486873
Requires excellent customer service skills and an individual who is detail-oriented. Must have a basic understanding
of medical care and terminology. Sleep Center Technician experience is required. Must be a Registered Sleep
Technician. Scoring/night tech.
FT, 36 hrs/week, Variable Hours (MCP)
SURGICAL TECH
https://home.eease.adp.com/recruit/?id=6245781
The Certified Surgical Technologist (CST) is responsible for the provision of nursing care to meet identified patient
outcomes, and to achieve the goals of the facility as directed by the Registered Nurse. The CST performs duties
according to state board scope of practice and facility position description. Current surgical technologist certification
preferred. Successful completion of BCLS Course within 90 days of employment or documentation of current BLS
certification.
FT, 40 hrs/week (Ambulatory Surgery Center)
NURSE PRACTITIONER/PHYSICIAN ASSISTANT
NP/PA
https://home.eease.adp.com/recruit/?id=490723
Graduate from an accredited program, current Colorado license required. Prior experience in related field preferred.
(Prescriptive Authority Required)
Urgent Care/Colorado College – PT, 23 hrs/week
Family Medicine – FT, 40hrs/week (Roundhouse)
Family Medicine – FT, 40hrs/week (Woodland Park)
We are an Equal Opportunity Employer.