COLORADO SPRINGS HEALTH PARTNERS, P.C. 2 South Cascade Ave., Suite 140, Colorado Springs, CO 80903 Website: www.CSHP.net JOB OPPORTUNITIES 1/30/2015 ADMINISTRATION/BUSINESS OFFICE CODER – QUALITY CODER https://home.eease.adp.com/recruit/?id=698561 Reviews diagnosis codes submitted by providers for accuracy and highest specificity. Provides feedback to providers for educational purposes and to assist in accuracy improvement. Assists in general coding assignments to maintain overall coding skills. Essential Duties and Responsibilities: Run and review Risk Assessment Reports. Provide timely feedback to physicians regarding their patient’s Risk Assessment Factor (RAF) score. Assist Manager in educational sessions focused on Hierarchical Condition Categories (HCCs) and RAF scoring. Keep the Manager abreast of any changes to RAF scoring process. Along with Manager meet regularly with Medicare Advantage payers’ personnel. Effectively and efficiently work with ICD-9, CPT, and HCPCS reference books and electronic tools for proper billing of assigned specialties. Provide feedback to providers in instances of coding-related problems. Assist physicians and clinical staff with billing problems and concerns. Along with Lead Coder, conduct annual RAF audits on all providers, physicians and NPPs. Associate's degree (A. A.) in coding and two years related experience, or equivalent combination of experience and/or education. Extensive knowledge of medical terminology required. Understanding of HCCs and RAF scoring preferred. Certified Professional Coder (CPC) or Registered Health Information Technologist (RHIT) required. FT, 40 hrs/week (Atrium) INSURANCE REPRESENTATIVE https://home.eease.adp.com/recruit/?id=1364971 Main Responsibilities include but are not limited to: Follow up on claims from submission through final resolution. Prepare/submit medical claims electronically (when applicable by paper) to governmental, private pay, and commercial insurance carriers. Identify and resolve any claim delay issues that impact collections. Resolve account issues and credit balances. Follow up on payment errors, low reimbursement, denials. Accurately interpret Explanation of Payment (EOP) to patients. Initiate and track appeals as necessary. Resolve Coordination of Benefit (COB) discrepancies. Minimum Knowledge, Competencies, and Qualifications: 2 Years’ experience in the HealthCare Industry. 1+ years of experience in the medical billing/receivables environment, preferred. Knowledge of ICD-9, CPT, HCPCS and Medical Terminology. Excellent time management skills. Ability to work independently and as part of a team. Strong analytical and problem solving skills. Proficient with MS Office. Ability to type at least 30 WPM. Excellent verbal and written communication skills required. Ability to perform simple mathematical equations. Experience with Centricity preferred, but not required. FT, 40 hrs/week (Atrium) Temp positions also available (Atrium) INSURANCE REPRESENTATIVE – LEAD https://home.eease.adp.com/recruit/?id=10029031 Main Responsibilities include but are not limited to: Follow up on claims from submission through final resolution. Prepare/submit medical claims electronically (when applicable by paper) to governmental, private pay, and commercial insurance carriers. Identify and resolve any claim delay issues that impact collections. Resolve account issues and credit balances. Follow up on payment errors, low reimbursement, denials. Accurately interpret Explanation of Payment (EOP) to patients. Initiate and track appeals as necessary. Resolve Coordination of Benefit (COB) discrepancies. Responsible for training of Insurance Representative staff. Minimum Knowledge, Competencies, and Qualifications: 2 Years’ experience in the HealthCare Industry. 1+ years of experience in the medical billing/receivables environment, preferred. Knowledge of ICD-9, CPT, HCPCS and Medical Terminology. Excellent time management skills. Strong analytical and problem solving skills. Proficient with MS Office. Ability to type at least 30 WPM. Excellent verbal and written communication skills required. Ability to perform simple mathematical equations. Experience with Centricity preferred, but not required. Ability to provide supportive, consistent leadership, promote team concept and motivate staff. Excellent verbal and written communication skills required. FT, 40 hrs/week (Atrium) QUALITY ASSURANCE/TRAINING COORDINATOR https://home.eease.adp.com/recruit/?id=10952181 This position is responsible for managing quality improvement and training activities in the Business Office. Responsibilities include employee education and development, reporting, analyzing and monitoring of processes as a means of maintaining a culture of continuous quality improvement. Process improvement activities will be administered utilizing principles that reflect the strategic goals for CSHP and the Business Office Department. Bachelor's Degree in Medical or Business preferred; equivalent experience with medical/business practices and revenue cycle appropriate. Minimum 2-4 years managerial or performance improvement experience, with at least 3 years’ experience in revenue cycle related position. Experience with information systems, technology and systems. Customer relations and training experience required. Medical Practice background preferred. FT, 40 hrs/week (Atrium) REFUND SPECIALIST (CREDIT/AUDITOR) https://home.eease.adp.com/recruit/?id=11665231 Review and prepare refunds and corrections for patients and insurance with high levels of accuracy. Reviews and reconciles discrepancies on accounts with credits. Accurately interpret Explanation of Payment (EOP) to patients. Assists in posting insurance payments and adjustments for all insurances. Ability to work independently and as part of a team. Strong analytical and problem solving skills. Proficient with MS Office. Excellent time management skills. Excellent verbal and written communication skills required. Ability to perform simple mathematical equations. Experience with Centricity preferred, but not required. High school diploma or general education degree (GED) required. 2 Years’ experience in the HealthCare Industry. 1+ years of experience in the medical billing/receivables environment, preferred. FT, 40 hrs/week (Atrium) CLINICAL SUPPORT/CLERICAL ADMINISTRATIVE SUPPORT, CLINICAL INNOVATION DEPT https://home.eease.adp.com/recruit/?id=10602481 Performs a variety of clerical and other administrative tasks related to the functions of the CID. Outreach communications to patients as assigned from management. Completes special projects as assigned per management. One year experience in a Healthcare field or facility or equivalent combination of education and experience. FT, 40 hrs/week (Atrium) EXECUTIVE ASSISTANT https://home.eease.adp.com/recruit/?id=12112351 Under the direction of the Chief Executive Officer, provides general administrative support to the Chief Executive Officer, Chief Financial Officer, Chief Operations Officer, Chief Medical Officer, Chief Information Officer and Board President. Also responsible for the coordination of physician and executive recruitment. Ability to oversee and direct others. Professional attitude and appearance. College-level coursework in a related field plus minimum five years related experience or equivalent combination of education and experience. To perform this job successfully, an individual should have knowledge of Microsoft Office, WordPerfect, and have superior typing skills of at least 65 wpm. FT, 40 hrs/week (Atrium) PATIENT SERVICES REPRESENTATIVE https://home.eease.adp.com/recruit/?id=500179 A Patient Service Representative (PSR) is the first in-line person at medical facilities who greets and registers patients for visits, collects co-payments, deductibles and past-due balances. The PSR schedules appointments and assists the patient with any problems included in the check in/check out process. The PSR candidate must present themselves with professionalism and provide our patients a welcoming - courteous environment. As a PSR, you may work on specialized reports and/or other special projects as needed or assigned. A PSR candidate, must possess great attention to detail and professionalism. You must be willing to work in a team and be accountable to your teammates, as PSRs work in a close environment, where efficiency and effectiveness is a must. As a PSR, you must be willing to work at any assigned location within the Colorado Springs area. You must possess, a minimum typing speed of 30 wpm. A High school diploma or GED is required, with one year certification from college or technical school preferred. A minimum of three to six months related customer service or front desk experience and/or training preferred. FT, 40 hrs/week (Briargate) FT, 40 hrs/week (Monument) Ophthalmology - FT, 40 hrs/week (MCP) Urgent Care Clinic – PT, 12 hrs/week (MCP) Urgent Care Clinic – PT, 15 hrs/week (MCP) PATIENT SERVICES REPRESENTATIVE – PER DIEM FLOAT https://home.eease.adp.com/recruit/?id=11376021 A Patient Service Representative (PSR) is the first in-line person at medical facilities who greets and registers patients for visits, collects co-payments, deductibles and past-due balances. The PSR schedules appointments and assists the patient with any problems included in the check in/check out process. The PSR candidate must present themselves with professionalism and provide our patients a welcoming - courteous environment. As a PSR, you may work on specialized reports and/or other special projects as needed or assigned. A PSR candidate, must possess great attention to detail and professionalism. You must be willing to work in a team and be accountable to your team-mates, as PSRs work in a close environment, where efficiency and effectiveness is a must. As a PSR - FLOAT, you must be willing to work at any assigned location within the Colorado Springs area, with no guaranteed hours or schedules. Floats are trained to work at any of our 11 facilities with varying shifts and hours. PSR floats are provided diverse training from Radiology/Lab to Urgent Care and are given many skills that some PSRs working a fixed location are not able to acquire based on the business line of their scheduled location. You must possess, a minimum typing speed of 30 wpm. A High school diploma or GED is required, with one year certification from college or technical school preferred. A minimum of three to six months related customer service or front desk experience and/or training preferred. Per Diem PATIENT SERVICES REP/CLINICAL CARE REP https://home.eease.adp.com/recruit/?id=12282031 Coordinates with the patient their post-visit care plan ordered by their physician, NP or PA. Educational and resource information will be reviewed with the patient. Hand-outs and appointment cards will be distributed to the patient. Ability to establish and maintain effective working relationships with patients, providers and staff members. Ability to communicate clearly, concisely and effectively with a patient. Must be have medical terminology experience. Ophthalmology - FT, 40hrs/week (MCP) SCHEDULER https://home.eease.adp.com/recruit/?id=496216 Answers incoming scheduling telephone calls in a Medical Office call center. Schedules appointments for patients and obtains appropriate and accurate data upon scheduling. Must be able to document messages in a medical record to office staff, and have the ability to communicate with patients, co-workers, physicians and supervisors in a professional manner. Must be detail oriented, reliable, self starter and able to sit for long periods of time. Medical terminology and phone etiquette required. Bilingual skills a plus. Primary Care Scheduling - FT, 40 hrs/week (Atrium) Specialty Scheduling - FT, 40 hrs/week (Atrium) SCHEDULER, SPECIALTY SURGERY https://home.eease.adp.com/recruit/?id=11238811 Serves as a customer service advocate to all patients and physicians in URO and GI. Receives telephone calls and takes messages, schedules surgeries, hospital colonoscopies, and EGDS, urological procedures, and assists with the scheduling of procedures at the ASC. Obtains precertification for surgeries. Able to cover the CCR position if needed. One year certificate from college or technical school; or three to six years related medical scheduling experience and/or training; or equivalent combination of education and experience. Previous clinical experience preferred. Must be a credentialed MA (RMA, CMA, etc.). FT, 40 hrs/week (MCP) INFORMATION TECHNOLOGY IT HELPDESK TECHNICIAN https://home.eease.adp.com/recruit/?id=512765 We require candidates to have a solid educational background along with at least two years of directly relevant experience. Hands-on experience in working in conjunction with service desk management software (especially Track-IT) is a strong plus. In addition to good PC troubleshooting skills, suitable candidates will also have a decent background in systems and network administration. Apply only if you are enthusiastic, versatile, and have excellent customer service skills. Required Qualifications: Post-secondary education from a relevant field from a recognized university or college is preferred. Minimum 2 years of Information Systems experience in a relatively large or multisite environment. Demonstrated hands-on experience implementing and supporting PCs and computer infrastructure. Direct experience in healthcare environments, especially ambulatory, is preferred. Microsoft, Cisco, or other relevant technical certifications are valued. FT, 40 hrs/week (Atrium) NETWORK ADMINISTRATOR https://home.eease.adp.com/recruit/?id=11363001 The Network Administrators role is to design, support, maintain and evaluate computer networking; install, configure and manage Cisco network routers, switches and Firewalls. Plans, designs and implements data connectivity for LAN and WAN, this includes wireless access points. Utilize network management software and hardware to identify and correct problems . Configures and maintains backups for servers. Analyzes and troubleshoots the network logs and tracks the nature and resolution of problems. Provide configuration and problem resolution support for the network, Exchange, and phone systems. Provides support and helps with Helpdesk team resolving IT issues. Perform equipment, software and firmware updates as recommended by industry standards. Researches and investigate new and current network, VOIP, and monitoring tools. Specific support emphasis will be on configuration, management, system upgrades and day-to-day operational support and maintenance. Knowledge of Microsoft Exchange 2010, Virtualization (VMWare), Storage (EMC), Backup Exec and replication to be able to backup Sr. Systems Admin. After hours and on-call as required. College diploma or university degree in computer science, information systems or a related field or equivalent experience, including Cisco certifications desirable. FT, 40 hrs/week (Atrium) MANAGER DIRECTOR OF BUSINESS SERVICES https://home.eease.adp.com/recruit/?id=8032141 POSITION SUMMARY: Under the direction of the Vice president of Finance/Chief Financial Officer, the Director supervises and coordinates all operations of accounts receivable and reimbursement in order to maximize collections of accounts receivable. RESPONSIBILITIES: Supervises and directs the operations of the Business Office staff, including registration, collections, patient account services, billing, coding, and payment posting. Interviews, hires, trains, and delegates work to staff members. Prepare timely performance evaluations and take disciplinary actions or discharge personnel when necessary. Works with physicians, administration, directors, and clinical staff on issues related to the Business Office and its operations. Collaborates with outside vendors/payers on resolving system issues, reimbursement issues or other Business Office related functions. Responsible for collections on accounts receivable and for maximizing cash collections through a variety of processes, and ongoing operational evaluations. Evaluates the training needs of the Business Office staff and plans, develops, and conducts training programs as needed. Ensure the integrity and accuracy of the system master file for charges, doctor numbers, courtesy discounts, write off's or other adjustment/payment codes. Assist with year-end audit process, including preparation and/or review of all required audit schedules. Recommend quality and/or process improvement initiative in order to improve the efficiencies of the Business Office operations. Perform ongoing audits of staff members' work and maintain workload statistics for use in analyzing staffing needs. Monitor productivity statistics of staff and address issues as necessary. Utilize ongoing audit results to provide feedback and training to staff for performance improvements. Educate/orient new physicians on Business Office procedures. Use tact and sensitivity in communicating effectively and respectfully with physicians, patients, families, co-worker, and all others. Provide for maintenance of confidentiality of patient records and communications. Maintains the values and philosophy of the mission statement of the company. QUALIFICATIONS: Bachelor's Degree required. Minimum of five to eight years management experience in a health care business office. Outstanding Leadership Skills: Managing vision and purpose, standards and accountability, planning and decisionmaking, effective communication, developing and retaining talent and building/strengthening relationships. Physician Practice experience preferred. FT, 40 hrs/week PHARMACY OFFICE SUPERVISOR https://home.eease.adp.com/recruit/?id=11665291 This position directly reports to the Manager of the Retail Pharmacy and has the responsibility for accounting, clerical and operational support to assure the smooth operations of the Pharmacy in the retail and clinical functions. This position serves as an operational liaison and the direct point of contact in dealing with the day to day issues related to materials management, accounting, finance and operations to accomplish the functions of stocking, inventory control and reporting. Position reports through the operational division of CSHP and is considered an office supervisor. Associates or Bachelor’s Degree in Medical or Business preferred; equivalent experience with the management of a Retail, Hospital or Clinic Pharmacy. Minimum 1-3 years managerial experience in leading teams or projects. Prefer at least 2 years’ experience in physician practice or hospital environments. Will consider experience as a Lead, Coordinator or Office Manager. Experience with information systems, EHR or charging software. Customer relations experience. Medical Practice background preferred. FT – 40 hrs/week (MCP) MEDICAL ASSISTANT/NURSING BARIATRIC MEDICAL ASSISTANT https://home.eease.adp.com/recruit/?id=11072751 Act as primary advocate for the Bariatric Program, working as a bridge between physicians and patients to walk them through the process of bariatric surgery. Must be a credentialed MA with at least two years of office experience (prefer surgical office experience); must be familiar with referrals and gaining insurance preauthorization approval; comfortable with working with insurance companies; have good communication skills and good presentation skills. FT – 32hrs/week (MCP) CERTIFIED OPHTHALMIC ASSISTANT https://home.eease.adp.com/recruit/?id=501406 Must be a graduate of an accredited COA program (current certification as a COA is preferred) or have two years as a credentialed Medical Assistant with experience in ophthalmology. Ophthalmology – FT, 40 hrs/week (MCP) Ophthalmology – Per Diem (MCP) CLINICAL CARE REP/MA https://home.eease.adp.com/recruit/?id=536289 Coordinates with the patient their post-visit care plan ordered by their physician, NP or PA. Educational and resource information will be reviewed with the patient. Hand-outs and appointment cards will be distributed to the patient. Ability to establish and maintain effective working relationships with patients, providers and staff members. Ability to communicate clearly, concisely and effectively with a patient. MA experience and medical terminology required. Must be a credentialed MA (RMA, CMA, etc.). There are openings in the following locations: Family Medicine – FT, 40 hrs/week (Southwest) Rheumatology – FT, 40 hrs/week (MCP) MA/CMA/RMA https://home.eease.adp.com/recruit/?id=490720 Must be a graduate of an accredited MA program. Minor surgical procedures experience preferred. MA experience and medical terminology required. Must be a credentialed MA (RMA, CMA, etc.). There are openings in the following locations: Family Medicine – FT, 40 hrs/week (Fountain) Family Medicine – FT, 40 hrs/week (Southwest) Internal Medicine – FT, 40 hrs/week (Southwest) OB/GYN – FT, 40 hrs/week (Southwest) OB/GYN – Temp, Monday, Tuesday, and Friday 8:00am to 5:00pm (East) NUCLEAR MEDICINE TECHOLOGIST https://home.eease.adp.com/recruit/?id=11740411 Operates and maintains area assigned in a professional manner. Performs all clinical nuclear medicine procedures. Maintains quality standards and coordinates with other clinic areas to provide maximum level of service to patients. Graduate of an accredited school of Radiologic Technology. Graduate of an accredited school of Nuclear Medicine Technology. Preferred one year experience in nuclear medicine. Maintains CPR and license in current standing. Must be ARRT (R) and (N) registered or CNMT certified. FT, 30 hrs/week (MCP) RADIOLOGIC TECH https://home.eease.adp.com/recruit/?id=2055031 Processes all films and ensures current and correct demographic data is on films. Checks technical quality of exam prior to dismissing patient and evaluates necessary criteria for acceptable films. Maintain department reports and records and collect statistics for administration and/or regulatory purposes. May be asked to perform general office duties of the department. Graduate of an accredited school of Radiologic Technology. Must be ARRT (R) certified or registry eligible. One year experience in Radiologic Technology preferred. FT, 38 hrs/week (MCP) RN OPERATING ROOM https://home.eease.adp.com/recruit/?id=522967 Current license and previous RN experience required. Must also possess strong customer service skills. OR or Surgery experience preferred. Operating Room - FT, 40 hrs/week (ASC) SLEEP CLINIC TECH https://home.eease.adp.com/recruit/?id=486873 Requires excellent customer service skills and an individual who is detail-oriented. Must have a basic understanding of medical care and terminology. Sleep Center Technician experience is required. Must be a Registered Sleep Technician. Scoring/night tech. FT, 36 hrs/week, Variable Hours (MCP) SURGICAL TECH https://home.eease.adp.com/recruit/?id=6245781 The Certified Surgical Technologist (CST) is responsible for the provision of nursing care to meet identified patient outcomes, and to achieve the goals of the facility as directed by the Registered Nurse. The CST performs duties according to state board scope of practice and facility position description. Current surgical technologist certification preferred. Successful completion of BCLS Course within 90 days of employment or documentation of current BLS certification. FT, 40 hrs/week (Ambulatory Surgery Center) NURSE PRACTITIONER/PHYSICIAN ASSISTANT NP/PA https://home.eease.adp.com/recruit/?id=490723 Graduate from an accredited program, current Colorado license required. Prior experience in related field preferred. (Prescriptive Authority Required) Urgent Care/Colorado College – PT, 23 hrs/week Family Medicine – FT, 40hrs/week (Roundhouse) Family Medicine – FT, 40hrs/week (Woodland Park) We are an Equal Opportunity Employer.
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