1. Ingeniería

PTC Technical Support
North America
(800) 477- 6435
1
Creo, MCAD, &
Desktop Products
2
Enterprise Solutions
including all Windchill
products
3
Arbortext
Solutions
1
Creo Parametric/
MATHCAD/MCAD
Product Installation
1
Windchill
2
Creo Parametric
Functionality
2
CAD Installation &
Windchill WGM
2
Arbortext S1000D
3
Creo Simulate
3
Creo View & WNC
Visualization Services
3
Other Arbortext
functionality
4
Mathcad
4
Winchill Quality
Solutions, formerly
Relex
5
Creo Elements/Direct
6
Other MCAD
products
5
Other WNC Solutions
1
Arbortext IsoDraw
functionality
4
Integrity
Products
5
Other
1
Integrity
2
Implementer
3
MKS Toolkit
6
Call Back
Calls
7
Managed
Services
9
Customer Care
1
Servigistics
1
FlexPLM
1
PTC University
2
Other
2
Servigistics
2
Software Sales,
Maintenance, License
Management and
Training
3
PDMLink
PTC Customer Care
North America
877-ASK-4-PTC
(877-275-4782)
1
Software Sales
(ISS)
5
Lic Mgmt.
(Cust. Ops)
2
Technical Support
(TS)
6
Order Mgmt.
(Cust. Ops)
3
Education/Training/
Consulting
(PTCU)
4
Support Renewals
(Global Support)
Updated February 2015
7
Credit/Invoices
(Finance)
8
Channel Advantage
Business Center
(Service Desk)