1. Healthcare

COMING EARLY 2015:
YOUR NEW ENERGY BILL
Helpful information regarding
new bill features.
n
See a preview of the new design
n
Find the information you need faster
n
Learn about your new account number
A NEW BILL DESIGNED FOR YOU.
At Pepco, we’re always looking for ways to help you better manage your energy use. In the coming months, you’ll receive
an all new energy bill from Pepco. We’ve redesigned it to make it easier for you to find the information you’re looking for,
and we’ve added a new bar graph showing up to 24 months of energy use. Here’s a preview of the new look:
21 12A0 200012404
n B
illing
period and account
details are conveniently
positioned at the top of the
first page. You’ll also receive
a new account number.
5
tric bill - Jan 20126,
Your elec
2015
December 27, 2014 to January
for the period
n I t’s
easier than ever to find
contact information.
How to contact us
PEPCO CUSTOMER
Account number: 0123 4567 890
ST SE
Your service address: 2603 MAIN
WASHINGTON DC 20020-3103
Bill Issue date: Jan 29, 2015
Summary of your charges
$110.00
Balance from your last bill
$110.00Your payment(s) - thank you
$0.00
Balance forward as of Jan 29, 2015
$23.48
Pepco
s
charge
New electric distribution
Provider Pepco $59.50
New electric supply charges - SOS
$82.98
Total amount due by Feb 19, 2015
202-833-7500
8pm)
Customer service (Mon-Fri, 7am 202-872-2369
Hearing Impaired (TTY)
202-872-4641
factura?
la
con
mas
¿Proble
1-877-737-2662
hours)
Electric emergencies & outages (24
ndence information.
correspo
and
billing
service,
for
Visit pepco.com
Service Commission, dcpsc.org
Pepco is regulated by - DC Public
202-626-5100
1333 H St NW, Washington DC 20005,
Counsel, opc-dc.gov
Consumer Advocate - Office of People's
202-727-3071
20005,
DC
gton
1133 Fifteenth St NW, Washin
n R
eview
the new bar graph
showing up to 24 months
of energy use.
Your monthly Electricity use in kWh
n B
illing
summary is now located
near the top of the page with
other important information.
2014: 40° F Jan 2015: 38° F
Daily temperature averages: Jan
kWh
1500 -1200 -900 --
After Feb 19,
due to $83.98.
added, increasing the amount
es and how to verify the accuracy
Information regarding rate schedul
.
of your bill will be mailed upon request
ly. Visit My Account at
Your smart electric meter is read wireless
hourly energy use.
pepco.com to view your daily and
erms.pdf for information on
Visit pepco.com/res/documents/dc_t
s from Pepco and any
how payments are applied to balance
.
competitive supplier
00
n Y
our
300 -0 -Year
Month
13 14 14 15
13 14 13 14 13 14 13 14 13 14
13 14 13 14 13 14 13 14 13 14
Jan
Aug Sep Oct Nov Dec
Jul
Feb Mar Apr May Jun
2C06220
812006220 02 AV 0.360
ATADDAFTAAFATDFAAAATADFTTTADTDADATDTTTFFDDTTDTFFFDADTFFDTADADDATF
PEPCO CUSTOMER
2603 MAIN ST SE
WASHINGTON DC 20020-3103
----
------------------------
-------------------------------------------
ent
Return this coupon with your paym
made payable to Pepco
Page 1 of 3
Invoice number 1234567
Please tear on the dotted line below.
------------
Account number
Total amount due by Feb 19, 2015
Total amount due after Feb 19, 2015
0123 4567 890
$
Amount
Paid:
PO Box 13608
Philadelphia PA 19101
FDDAFDDFDAAADAAAFFADDDTDFDTDDTDAFAAFTFFDTFFFFTTATFAATTATTDDFAATDA
000099330002
000016350000000082980000
700001009915835400000000
payment coupon is
conveniently located at
the bottom.
600 --
$1.00 will be
2015, a Late Payment Charge of
$82.98
$83.98
.
Look for this new bill format
starting soon. If you have
questions, please contact us
at 202-833-7500 or submit
your questions online at
pepco.com/contactform.
We’re upgrading to a new customer
information system in early 2015.
What this means for you:
n Y
ou’ll
see a new account number on your bill and
when you log into My Account. This new number
will not be available until the system is launched in
early 2015.
n I f
you pay your Pepco bill using your bank’s online
bill pay service, we encourage you to update your
payment information with your new account number
once it is available.
n I f
you’re currently enrolled in an automatic payment
program, your account number will automatically
update in our database. You will not need to update
your Pepco account manually.
n W
e
encourage you to use your new account number,
though your old account number will work for outage
reporting, bill payment and account access if necessary.
Your existing My Account login will remain the same.
For additional information visit pepco.com/accountfaq.
Customer Service
202-833-7500
Servicio en Español:
202-872-4641
TTY for Hearing Impaired:
202-872-2369
————— STAY INFORMED. STAY CONNECTED. —————
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