The Northern Ireland Policing Board and The Police Service of Northern Ireland Policing Plan 2012-2015 Update for 2013/14 CHAIR’S FOREWORD As Chair of the Northern Ireland Policing Board (the Board) I am pleased to present the 2013/14 update to the 2012-2015 Policing Plan which sets both annual and longer term objectives and priorities for policing in Northern Ireland. This plan provides a mechanism for measuring the Police Service of Northern Ireland’s (PSNI’s) performance against the agreed desired outcomes which are: • Improved confidence in policing; Brian Rea MBE JP Chair Northern Ireland Policing Board • Reduced level of crime and antisocial behaviour, fewer road deaths and injuries and fewer victims; • Improved satisfaction with the service you receive; and • Vulnerable people are protected. In setting this Plan the Board believes we have put in place a range of measures which are both realistic and stretching, in a framework which will allow the PSNI to achieve best ever performance across all areas of the Plan. This has included setting specific targets around reducing crime and increasing detections through appropriate disposal methods. Policing is an essential public service and the community is right to expect the highest possible standards in service delivery. The year ahead brings significant challenges for policing in Northern Ireland including the ongoing economic situation and the need to oversee major events such as the G8 Summit, the UK City of Culture celebrations and the World Police and Fire Games. The Board is cognisant of the pressures that these (and other events) will place on the PSNI budget, but we are equally resolved to ensure that front line policing and policing with the community, together with crime reductions and detection, are consolidated and improved upon. We are also conscious of the impact and cost of public order policing and the ongoing threat from paramilitary groups in Northern Ireland. The PSNI are working to 3 thwart the activities of these minority groups and bring offenders to justice. We know that the actions of a minority are unwarranted and unwanted by the majority and their activities have simply deepened the resolve and commitment of both the Board and the PSNI to ensure the delivery of an effective, efficient and impartial policing service to all in our communities. At this time it is important that the police service receive community support for the work they do on our behalf. Local people are an integral part of the policing structures in Northern Ireland through the Policing and Community Safety Partnerships (PCSPs) and the Board would like to recognise their input to the development of this Plan. The PCSPs are a valuable part of the police accountability mechanism whilst also working in partnership with the PSNI and other statutory and voluntary agencies to deliver community safety projects. A good example of this in this plan is the requirement to reduce the proportion of violent crimes where alcohol is a contributory factor, which will be taken forward through a range of partnership initiatives in each of the PCSPs. The Board will continue to oversee, scrutinise and hold the Chief Constable to account for performance across all aspects of this Plan; ensuring the delivery of the best possible policing service for everyone in Northern Ireland. CHIEF CONSTABLE’S FOREWORD I am very pleased to endorse the 2013 update to the 2012-15 Policing Plan. This plan sets out the joint aspirations that we and the Policing Board have for policing in the coming years and contains the key programmes and work that will underpin our efforts. Matt Baggott CBE QPM BA (Hons) Chief Constable Police Service of Northern Ireland The Plan is designed to improve confidence in policing by dealing with those things that really matter. Through tackling the most serious harm, whilst also resolving local concerns and improving the day to day quality of our service, we will continue the comprehensive approach to public safety that has already seen confidence rise considerably. Last year, with the Board, we moved away from single year planning and produced a plan intended to last three years. This has allowed the necessary stability to implement reform, whilst retaining sufficient flexibility to tackle emerging or unexpected threats to public safety. As we enter the second year of the current plan I am very pleased to report that it is supporting and shaping greater levels of performance. Recorded crime is now at its lowest level since 2002/03 when 142,496 crimes were recorded. The risk of becoming a victim of crime remains lower in Northern Ireland (11.2%) than in England and Wales (21.3%). Burglary is now at its lowest level since 2002/03 when 18,531 were recorded. Road Deaths are at their lowest level since records began. Confidence in Policing has reached its highest ratings to date. This performance was achieved against a backdrop of significant operational demands and events. During 2012 PSNI played a lead role in making occasions such as the Olympic torch run and Jubilee celebrations a great success. At the same time colleagues faced the very serious disorder of late summer and the violence linked to flag protests. We also continue to be mindful 5 of the environment in which the Police Service operates and the threat to officers that sadly still exists. Our pursuit of justice for those who engage in paramilitary activity will remain undiminished. The PSNI has been at the forefront of reform. We continue to apply a great degree of scrutiny to how we spend public money. That is why this Plan contains a strong element of continuous improvement. Our Service First programme is focussed upon delivering ever better service in the most efficient and cost effective manner. We have continued to work with Criminal Justice partners to examine how we can speed up justice and make the experience of victims better. The coming year will see the further introduction of Victim and Witness Care Units, which I believe will be groundbreaking in this regard. 2013 is a significant year for Northern Ireland and the PSNI. The eyes of the world will be watching during the G8 Summit, the World Police and Fire Games, the City of Culture celebrations and the Fleadh, allowing Northern Ireland to showcase what we have to offer. We continue to share with the Board the ambition to further reduce crime. Having seen crime reduce dramatically in recent years that will not be a simple task. However, we remain resolute in our commitment to achieve it. Recognising that for some types of crime, such as domestic violence, serious offences, antisocial behaviour and street level drug dealing, which historically go under reported, our challenge is actually to encourage victims to come forward and help us to reduce the level of crime further. Finally, I would encourage you to study the detail of the plan and take the opportunity to make use of our new crime mapping facility which allows you to see the crimes which are affecting your neighbourhood. I and my colleagues look forward to working alongside members of the Policing Board and, at a local level, Policing and Community Safety Partnerships, as together we seek to meet the joint ambitions of this plan. INTRODUCTION This is our 2013/14 annual update to the Policing Plan for 2012-2015. The 2012-2015 plan sets out our vision, the outcomes we want to achieve and how we will achieve them. It is backed by our ‘Policing Commitments’ and our long-term strategy for policing with the community. The main theme of the plan is to improve community confidence in policing by: • Reducing the level of crime and disorder; • Protecting people from harm; • Improving how we deliver our service; • Enhancing our engagement, consultation and involvement with the community; and • Developing how we work in partnership with other agencies. The Police Service look forward to continuing the progress already made in delivering these outcomes with our colleagues on the Northern Ireland Policing Board, in other government agencies and with the community of Northern Ireland. We identified the issues we tackle in this plan after wide-ranging and continuous consultation with the community and a professional assessment of the major policing issues facing Northern Ireland, and by considering best practice at home and abroad. The plan is consistent with the Minister of Justice’s ‘Long Term Objectives for Policing’. The outcomes we have identified reflect the concerns you have and the challenges we face. There is no doubt that the financial pressures on the police budget are very real and demanding. Over the next few years we will have to put into practice a wide range of savings initiatives while delivering value for money and focusing our available resources on the things that matter most. You can find details of how this plan will be paid for in Appendix 3. As well as this plan your local police commander will produce their own policing plan which will concentrate on the issues that matter to you, in your neighbourhood. These plans will include a commitment to contribute to your Policing and Community Safety Partnership’s (PCSPs) work in reducing the incidence and impact of alcohol related crime. Progress to date Since this current plan was launched in March 2012, we have already achieved significant reductions in crime and we will continue to work further to reduce crime, tackle antisocial behaviour as well as making improvements to how we deliver policing services. For example: • Crime is down by 2.5% and is at its’ lowest level since current recording methods began in 1998. • Burglary is down by more than 9%. • Violent Crime is down by more than 7%. • Deaths on our roads are at their lowest level since records began in 1931. However, we are only one year into our three year plan and we will continue to work to further reduce crime, tackle antisocial behaviour, to make you safer and continue to improve our services to you. The following sections detail our desired outcomes and how you can assess and measure our progress towards them. Additionally, you can find more comprehensive reports on police performance on the following website: Police Service of Northern Ireland Statistics You can also find information on policing in your local area here: • CrimeMapping • Your Neighbourhood 7 CONFIDENCE IN POLICING Public confidence in our service is critical to the success of policing in Northern Ireland. By consistently delivering Personal, Professional and Protective policing, we hope to see a further rise in confidence levels, while also helping to keep you safe from harm. Outcome Indicator Measure Improved confidence in policing Level of confidence in policing Increase the level of confidence/satisfaction in policing: The percentage of people saying they strongly agree/tend to agree that the local police: a) Can be relied on to be there when you need them. b) Would treat you with respect if you had contact with them. c) Treat everyone fairly regardless of who they are. d) Can be relied on to deal with minor crimes. e) Understand the issues that affect this community. f) Are dealing with the things that matter to this community. Overall Confidence in the local Police 9 PERSONAL POLICING Personal policing means dealing with those issues which affect you most in your daily life and making sure that our service meets your needs as an individual. Through consultations, you told us about a number of issues which cause you most concern, including burglary, antisocial behaviour and road safety. How we will measure our success against these issues: Outcome Indicator Measure Reduced crime and antisocial behaviour The level of overall crime A continued reduction of 2% in the level of overall crime.* The number of antisocial behaviour incidents A reduction in the number of antisocial behaviour incidents. The percentage of people who perceive the level of antisocial behaviour to be high in their local area A reduction in the percentage of people who perceive the level of antisocial behaviour to be high in their local area. The number of burglaries A continued reduction in the number of burglaries. A continued reduction in the number of burglaries and robberies where older people are victims. Reducing the harm caused by drugs in local neighbourhoods To support local PCSP initiatives aimed at removing drugs from the community and reducing the harm caused by drugs and report progress to the Board. How we will measure our success against these issues: Outcome Indicator Measure Reduced road deaths and injuries The number of people killed or seriously injured in road collisions In partnership with other agencies, a reduction in the number of people killed in road collisions by at least 60% by 2020.1 In partnership with other agencies, a reduction in the number of people seriously injured in road collisions by 45% by 2020.1 The number of children and younger people killed or seriously injured in road collisions In partnership with other agencies, a reduction in the number of children (0-15yrs) killed or seriously injured in road collisions by at least 55% by 2020.1 In partnership with other agencies, a reduction in the number of young people (16-24yrs) killed or seriously injured in road collisions by at least 55% by 2020.1 Crime Outcomes The rate of crime outcomes achieved To increase by 3 percentage points* the overall rate of crime outcomes achieved by use of a variety of appropriate disposal methods including: - Offender Charged or summonsed. - Offender Cautioned. - Other Offences taken into consideration. - Penalty notice for disorder issued. - Discretionary Disposal administered by police. 1 Baseline – average of 2004-2008 figures. From Road Safety Strategy to 2020. * by 31st March 2015 11 PROFESSIONAL POLICING Professional Policing means providing an excellent service to communities. It is about being visible, available and responsive to the needs of all, getting things right first time and focusing on winning the trust and confidence of the people we serve. It also relates to managing our budget whilst managing the impact of cuts on services which matter the most. How we will measure our success against these issues: Outcome Indicator Measure Continued implementation of the Policing with the Community Strategy High Quality of Service Increased use of Discretionary Disposals. Commitments 4, 5, 9 &10 Effective Community Engagement Commitments 2 & 3 Effective Joint Problem Solving Progress on reducing alcohol related violent crime (PCSPs). Tackling Crime and Protecting the Public Report on recorded crime and antisocial behaviour statistics. Targeted Patrolling Activities Commitment 7 – Supported by LOCATE initiative when fully implemented. How we will measure our success against these issues: Outcome Indicator Measure Continued implementation of the Policing with the Community Strategy Treating People Fairly and With Respect Continued reductions in the levels of allegations of Incivility, Oppressive Behaviour and Failure in Duty. Commitment 1 Maintaining our operational capability whilst ensuring high standards of leadership, governance and stewardship. Providing Information to the Community Commitment 6 Financial Planning • Achieve a balanced budget for the 2013/14 Financial Year. • Carry out costed scenarios and resilience review. • Agree the Medium Term Resource Plan to 2016/17. • Submit Annual Accounts for 2012/13 with audit clearance by June 2013. Organisational efficiency and effectiveness • A further increase in the proportion of police officers deployed on frontline operational duty.* • A further increase in the amount of time spent by officers on patrol. • Continued implementation of key supporting strategies (See Appendix 1). • Report on progress against The Service First Strategy. Continuous Improvement See Appendix 2 *The police front line comprises those who are in everyday contact with the public and who directly intervene to keep people safe and enforce the law. 13 PROTECTIVE POLICING Police officers and staff protect people. We seek to ensure that you are safe from the threats and risks to your safety posed by organised crime, terrorism and violent crime. We also recognise that we must improve our service to victims of crime, in particular the most vulnerable in society. How we will measure our success against these issues: Outcome Indicator Measure Reduced harm caused by organised crime The impact on organised crime Demonstrate progress in tackling organised crime by reporting on: • The number of organised crime gangs frustrated disrupted and dismantled; • The actions taken to reduce the harm caused by human exploitation; and • The actions taken to reduce the harm caused by drugs. To increase: • The number of financial interventions into criminal finances; and • The amount recovered by interventions. Reduced level of violent crime The level of violent crime A reduction in the number of non-domestic violent crimes involving injury. How we will measure our success against these issues: Outcome Indicator Measure Reduced proportion of violent crime where alcohol consumption is a contributory factor The proportion of violent crimes recorded where alcohol is a contributory factor To support PCSPs in delivering a reduction in the proportion of violent crimes where alcohol is a contributory factor and report progress to the Board. Improved service to vulnerable groups Service provided to vulnerable groups To improve the quality of engagement with, and service provided to the following groups: - Children and Young People, in particular males aged 16-24 and Children in care. - Older People.2 - Victims of Domestic Abuse. - Victims of Hate Crime. - Victims of Serious Sexual Crime. Enhanced confidence and reassurance to the public through our response to risk and harm • Serious Crime • Critical Incidents • Civil Contingencies • Public Order • Public Protection Arrangements for Northern Ireland • Police Action Against Drugs 2 ‘Older person’ means a person aged 60 or over. (Sec 25 Commissioner for Older People (Northern Ireland) Act 2011) Provide an Annual report and assessment of threat to the Policing Board. 15 Appendix 1 - Strategies to Support Service Delivery Strategy Brief Description Equality, Diversity and Good Relations The Equality, Diversity and Good Relations Strategy aims to put fairness and respect for all individuals, regardless of their differences, at the heart of policing. The Police Estate Review the Estates related costs focusing on the recent Estate Review and forthcoming re-procurement of the core Property Management contract in order to identify cost savings and processes for improved efficiencies. Procurement Strategy To ensure value for money and fit for purpose processes that will assist in achieving the Chief Constable’s strategic principles of Personal, Professional and Protective policing. Information and Communications Technologies (ICT) Strategy The main areas of focus for the ICT Strategy are as follows: - Business Alignment – Information and Communications Services (ICS) will support the delivery of the Policing Plan objectives, underpinning the delivery of targets for Personal, Professional and Protective Policing. ICS will support the delivery of the Police Service’s workforce modernisation agenda, delivering professional products and services, whilst supporting the realisation of corporate business architecture. - Service driven – ICS will improve how it connects service provision to the needs of the business, focusing and consolidating service provision around what is important to the Police Service. - Agility – ICS will improve responsiveness when delivering what is important to the business. - Lowering of our fixed costs – ICS will drive forward a cost reduction for ICT service provision. Transport Options for alternative methods of service provision and processes giving rise to cost savings and/or improved Transport service provision. People Strategy The People Strategy has 4 declared outcomes:1.A workforce which is reflective of the society the PSNI serves, distributed and deployed to deliver the Strategic Principles; 2.A workforce with the skills and experience necessary to deliver the Strategic Principles; 3.A workforce which feels valued and motivated to deliver the Strategic Principles; and 4.A value for money policing service is delivered. Counter Terrorism Strategy Protecting the community from the threat and risk of harm caused by violent extremism through strategies and actions which address the local, national and international security situation. 17 PRIORITY INITIATIVES FOR CONTINUOUS IMPROVEMENT PROJECTS As well as monthly reports and statistical information on levels of crime, antisocial behaviour and collisions on the road, the Board will receive regular reports on the following initiatives and strategies we have in place to continuously improve our service. We will also be inspected by oversight bodies and will actively consider any recommendations from those inspections. Explanation of strands of Policing: Personal Professional Protective Personal policing means dealing with issues which affect you in your daily life. Success in this strand of policing will mean a reduction in antisocial behaviour incidents, a reduction in overall crime and fewer people killed or seriously injured on our roads. Professional policing means providing an excellent service to communities by being visible, available and responsive. We want to improve the level of satisfaction you feel with the service you receive from us. Success in this strand of policing will mean that we continue to progress our Policing with the Community 2020 Strategy and maintain focus on our Policing Commitments. We will also focus on delivering value for money and reducing bureaucracy. Protective policing means that we want to make sure that you are safe from harm, risk or threat. Our aim is to ensure that you are protected from the risks and threats to your safety posed by organised and violent criminals. We must also ensure that we continue to protect the most vulnerable in our society. We also recognise that the effect of alcohol on crime is a cause for concern. Success in this strand of policing will mean reduced levels of violent crime, and an increase in the impact we make on organised crime gangs. We will also work with the Policing and Community Safety Partnerships (PCSPs) to reduce the harm caused by alcohol-related crime. Appendix 2 - Continuous Improvement*/Efficiency Projects (Revised 2013) Projects Brief description: What we aim to achieve Strand of Policing Timeline 1. Service First: Victim and Witness Care Building on the establishment of a pilot Victim and Witness Care Unit (VWCU) covering Laganside Magistrates & Youth Courts and County Court Appeals, the Police Service of Northern Ireland is fully committed to working in partnership with the Public Prosecution Service (PPS) to deliver full roll out of a VWCU across Northern Ireland. The Unit, staffed by a blended team of PPS and PSNI staff provides a single point of contact for victims and witnesses. Professional December 2013 Protective 19 The creation of Victim and Witness Care Units will improve the experience of victims and witnesses, lead to an increase in the attendance rates of prosecution witnesses and assist in securing best evidence thereby avoiding delays and unnecessary adjournments. Other positive intended outcomes include increasing public confidence in the Criminal Justice System and freeing up police officers from administrative tasks and unnecessary court attendance. 2. Service First: CSI Attendance To improve the prioritisation of workload and productivity within Crime Scene Investigators (CSI), coupled with a thorough focus on achieving positive outcomes, which will enable a consistent level of service to be maintained with fewer resources. Professional 3.Service First: Forensic Processing To improve the prioritisation of workload and productivity of forensic processing teams, through structured investigative planning and effective task management in line with investigative outcomes. This will enable a consistent level of service to be maintained with fewer resources. Professional March 2014 Protective March 2014 *The continuous improvement projects are each subject to a successful business case being accepted, and may not proceed if the business case is not approved. Projects Brief description: What we aim to achieve Strand of Policing Timeline 4. Service First: Intelligence To ensure that there are effective and cost-efficient processes in place to manage intelligence within, and on behalf of the PSNI and to ensure that there is a performance management framework capable of reflecting the governance arrangements. Professional March 2014 5. Service First: Human Resources (HR) Centralisation of district and department based HR teams and implementation of standardised processes and governance will result in consistent delivery of HR services with fewer resources. Consideration of shared services models for noncore transactional processes may deliver further efficiencies. Professional January 2014 6.Service First: Workforce Optimisation/ Back Office Optimisation of the workforce mix in middle and back office functions will ensure that services are delivered by the most appropriate and cost-efficient resource and allow redeployment of police officer capacity to front line duties. This project will be an amalgam of PSNI existing 2012 Modernising the workforce project and Workforce optimisation project. Professional March 2015 7. Operational Policing Model Support Projects 7a. Service First: Call handling To improve productivity in call handling, by better matching shifts to demand and through robust performance management, will enable calls to be dealt with sooner and enhance the quality of service given at the first point of contact. This is critical to managing public expectations and building confidence in the police as well as delivering operational performance outcomes. Professional March 2015 Protective Appendix 2 - Continuous Improvement/Efficiency Projects (Revised 2013) Projects Brief description: What we aim to achieve Strand of Policing Timeline 7b. Service First: Attendance at Calls To restructure attendance processes and re-training call handlers and first responders to manage demand in a more structured and efficient way will drive improvements in customer satisfaction and engagement and coupled with reduced resource levels. Professional March 2014 7c. Service First: Volume Crime Investigation The implementation of a consistent crime screening process, coupled with consideration of community engagement factors, will result in investigative effort being focused most appropriately, maximising investigative outcomes and delivering efficiencies within core investigative functions. Using the most appropriate resource with the skills and capacity to investigate crime will improve investigative timelines. This will impact positively on customer satisfaction. Personal 7d. Service First: Duties Management To explore the opportunity to reduce overtime whilst not directly impacting on performance. Better planning and more dynamic forecasting of resource needs will allow performance to be maintained with less overtime cost incurred. Personal 8.Service First: Firearms and Roads Policing To amalgamate firearms and roads policing units which will maintain current levels of resilience to respond to firearms incidents, whilst making most effective use of downtime. This will release resource capacity for reinvestment or redeployment in line with operational priorities. Personal Personal March 2014 Protective November 2013 Professional Protective March 2014 21 Current Continuous Improvement projects rolling over into 2013-2014 Scope of Project Strand of Policing Timeline 9. Custody Provision – Custody Suite Estate To provide an optimal solution for Custody facilities across the PSNI estate, which will fulfil the needs of service delivery in terms of areas of high numbers of arrests, whilst maximising efficiencies through a reduced number of suites. Larger capacity suites will reduce staff levels required to ensure the welfare and safety of detained persons. Professional March 2015 10. Custody Provision - Healthcare To focus on enhancing current custody healthcare services, in addition to developing pathways to external support services. To put in place and ensure effective forensic medical services are in place within the Sexual Assault Referral Centre (SARC). Professional March 2014 11.New Public Services College To progress the completion of the Public Services College. Professional May 2016 12. Reducing Offending in Partnership Programme Working with key partners to fully implement the three strands of the Reducing in Partnership Programme; Prevent and Deter, Catch & Control and Rehabilitate and Resettle. Personal March 2014 Appendix 2 - Continuous Improvement/Efficiency Projects (Revised 2013) Current Continuous Improvement projects rolling over into 2013-2014 Scope of Project Strand of Policing Timeline 13. Reviewing the Operational Policing Model (including Demand Modelling) This consists of 3 workstreams: Personal March 2014 - Define a District Policing Model for NPT, Response & CID (roles & responsibilities, demand profiling, standardise structures, tasking & coordination); Professional Protective 23 - Skills Development (professional development, investigative processes, district training needs); and - Public Protection Units (PPU processes, risk management). In addition, Demand Modelling will be conducted by an external service provider. 14.LOCATE LOCATE is a Resource Management and Decision Support System (RMDSS) which will support the principles of Policing with the Community by enhancing our engagement, partnership and service delivery. Through the use of tracking technology it will enable the PSNI to significantly improve the efficiency of its response and visibility. Operational resources will not only be deployed and managed in accordance with calls for service but also local community priorities and National Intelligence Model analysis. This will be achieved by providing the PSNI with an enhanced capability to allocate its resources in accordance with demand and community expectations and will provide the community with greater oversight and confidence in police operational activity. Personal Professional March 2014 Appendix 3 - Paying for the plan Introduction The Chief Constable has a responsibility to manage resources within the available budget and to deliver the agreed efficiency programme. As a result, the Director of Finance & Support Services issues monthly financial reports to the Service Executive Team and the Policing Board to monitor progress throughout the year. Resource Expenditure An analysis of the planned resource expenditure for 2013/14 is shown in the chart below: Police Service of Northern Ireland Resource Budget 2013/14 £m % Police staff pay 86.3 7.7 Police officer pay 404.6 36.2 Managed Service 20.9 1.9 Incidental expenses 45.1 4.0 Transport costs 15.4 1.4 Telecomms & Technology 39.3 3.5 Travel & Subsistence 7.1 0.6 Accomodation services 43.5 3.9 Supplies 12.8 1.1 HET costs 6.5 0.6 Non cash costs 39.0 3.5 Cash Payment of Provisions 51.7 4.6 Security Funding 46.4 4.2 Pension costs 299.4 26.8 Gross Resource Expenditure Less Receipts Net Resource Expenditure 1118.0 (5.0) 1113.0 100 Appendix 3 - Paying for the plan Capital Expenditure An analysis of the capital budget for 2013/14 is shown in the chart below: 25 Police Service of Northern Ireland Capital Budget 2013/14 £m % Transport 4.1 6.4 Telecomms & Technology 6.6 10.4 Accomodation Services 11.7 18.4 Miscellaneous 0.7 1.1 Training College 19.7 30.9 Security Funding 20.9 32.8 Gross Capital Expenditure Less Receipts Net Capital Expenditure 63.7 (1.5) 62.2 100 Annual Report & Accounts The audited Annual Report & Accounts for the year ended 31 March 2014 will be published by 30 June 2014. Appendix 4 Training Assessment for Police Officers and Staff (The Training Strategy) The function of the Training and Development Branch is to support the delivery of operational policing. It does this by ensuring that all officers and staff have the required skills, knowledge and understanding to be able to perform their roles effectively. To achieve this, the Training and Development Strategy and Business plan supports the Northern Ireland Policing Plan and the Policing with the Community 2020 Strategy and is aligned to the three critical activities of Engagement, Service Delivery and Partnerships. The key challenges in this Strategy & Business Plan cycle continue to be the transition to the new Public Services College at Desertcreat, County Tyrone, now planned to take place in May 2016, and managing the impact of financial pressures. Training strategy and business is also informed by reviews and reports carried out by academic and community groups, whose responsibility it is to hold the police service to account and our own internal audits and surveys. From this, we have identified that over the period of this plan we must further embed a culture of service excellence within a human rights based policing service whose core style is personal, professional and protective, delivering community trust and confidence while demonstrating value for money. The area of leadership and management are high priority to ensure that leaders, managers and supervisors are properly equipped to lead people, manage resources as well as to account for and be accountable in providing a consistent, high quality and value for money service to the public of Northern Ireland. In this respect the Training and Development strategy also complements and supports the Human Resources People Strategy in providing training to support the role out of the Individual Performance Review (IPR), recruitment and retention of people, staff development and wider engagement. Key elements of the Strategy and Business Plan are: • Leadership including Coaching and Mentoring. • Resource utilisation and productivity. • Demand Management. • Service Excellence. • Training to match operational need. • Transition to the new Public Services College and future planning. • Value for Money. • Engagement with external partners and agencies. Notes 27 Northern Ireland Policing Board Online Format Waterside Tower 31 Clarendon Road Clarendon Dock Belfast BT1 3BG This document is available in PDF format from our website. Tel: 028 9040 8500 Fax: 028 9040 8544 Textphone: 028 9052 7668 Email: [email protected] Website: www.nipolicingboard.org.uk Facebook: www.facebook.com/policingboard Twitter: @nipolicingboard Document Title Published March 2013 This document may also be made available upon request in alternative formats or languages. Requests for alternative formats should be made to the Northern Ireland Policing Board. Disclaimer The Northern Ireland Policing Board and The Police Service of Northern Ireland Policing Plan 2012-2015 - update for 2013/14. While every effort has been made to ensure the accuracy of the information contained in this document, the Northern Ireland Policing Board will not be held liable for any inaccuracies that may be contained within. Copyright ©Northern Ireland Policing Board Connect with us: www.nipolicingboard.org.uk
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