ESSEX POLICE AUTHORITY AND ESSEX POLICE STRATEGY 2012 - 2015 PLAN 2012 - 2013 www.essex.police.uk ESSEX POLICE AUTHORITY AND ESSEX POLICE STRATEGY 2012 – 2015 - PLAN 2012 – 2013 CONTENTS FOREWORD 3 ABOUT THE STRATEGY AND POLICING PLAN 4 STRATEGY 2012 – 2015 5 POLICING PLAN 2012 – 2013 8 TACKLE CRIME AND ANTI-SOCIAL BEHAVIOUR 9 PROTECT PEOPLE FROM SERIOUS HARM 12 IMPROVE SATISFACTION IN POLICING 17 MAKE BEST USE OF OUR RESOURCES 20 APPENDIX A 26 Force performance against 2011 – 2012 objectives APPENDIX B 28 Force objectives and targets for 2012 – 2013 APPENDIX C To contact us 2 CONTENTS 30 ESSEX POLICE AUTHORITY AND ESSEX POLICE STRATEGY 2012 – 2015 - PLAN 2012 – 2013 FOREWORD Welcome to the combined three-year strategy and annual policing plan which has been jointly prepared by Essex Police Authority and Essex Police. The strategy sets a clear direction for the policing of Essex over the next three years and provides a framework for the annual plan. Through collaboration with other forces and partners we will continue to explore opportunities to enhance operational effectiveness, deliver services more efficiently and reduce costs. The force and authority are committed to delivering policing services that are exceptional value for money. Our vision, quite simply, is to be trusted to protect, help and serve everyone in Essex and make our communities even safer. We will achieve this by focusing on the following priorities: We are determined to build upon our achievements so far and confident of our ability to deliver the ambitious programme set out in this plan, making Essex an even safer place for the people we serve. • Tackling crime and anti-social behaviour • Protecting people from serious harm • Improving satisfaction in policing • Making best use of our resources We are in a time of unprecedented economic change and the coming year and beyond will be extremely challenging. Through the Reform Programme we have reconfigured our policing services to improve efficiency and productivity and make the necessary cost savings. Despite the financial challenges, we are determined to reduce crime and anti-social behaviour, with a particular focus on those crimes that are of most concern to local communities. At the forefront of our business is public safety and Essex Police will continue to protect the most vulnerable and deal robustly with the threat from organised crime and dangerous offenders. Our ability to tackle serious criminality and deliver a range of other policing services is strengthened by our collaboration programmes with Kent Police and other forces in the region. Essex Police has a key role to play in the events of the coming year. These include helping to deliver a safe and secure Olympic and Paralympic Games and working with the Police Authority to ensure a smooth transition to the first elected Police and Crime Commissioner in November 2012. 3 FOREWORD Mr Anthony JacksonMr Jim Barker-McCardle ChairmanChief Constable Essex Police Authority Essex Police ESSEX POLICE AUTHORITY AND ESSEX POLICE STRATEGY 2012 – 2015 - PLAN 2012 – 2013 ABOUT THE STRATEGY AND POLICING PLAN Essex Police Authority, in conjunction with Essex Police, is required to produce a joint three-year strategy and annual policing plan that incorporates both local and national policing priorities. Essex Police Authority is an independent statutory organisation whose purpose is to support and oversee the work of Essex Police. Further information on the role of the authority can be found on the Police Authority website at: www.essex.police.uk/authority The authority enjoys a strong working relationship with the force and plays a vital role in making sure the communities of Essex receive an efficient and effective policing service. It also holds the force to account for progress against the priorities set within the strategy and plan. In November 2012 accountability for securing an efficient and effective police service in Essex will move from the Police Authority to directly elected Police and Crime Commissioners. This represents a significant shift in the way the police are governed and held to account. The force and the authority are working together closely to ensure a smooth transition. The strategy outlines the direction for policing in Essex over the next three years and provides the framework for the policing plan. The plan itself sets out the priorities and supporting programme of work for the coming year and embodies our core values: • We work to earn the trust of the public • We are accountable for our actions and treat people with respect • We work together and are professional in all that we do • We are honest and act with integrity 4 ABOUT THE STRATEGY AND POLICING PLAN The plan reflects the views and concerns of the people of Essex and takes account of other key influences such as the government’s priorities for the police service. This document represents the shared aim of Essex Police Authority and Essex Police to deliver a high quality policing service that is focused on the needs of the citizen. ESSEX POLICE AUTHORITY AND ESSEX POLICE STRATEGY 2012 – 2015 - PLAN 2012 – 2013 STRATEGY 2012 - 2015 The strategy sets out the future direction for policing in Essex and our commitment to deliver high quality policing services that put the citizen at the heart of all we do. The strategy takes account of national influences and other strategic challenges, such as the extensive development planned for the county over the next fifteen to twenty years, in particular the Thames Gateway and Stansted/M11 corridor. Planning for the impact on Essex of the 2012 Olympic and Paralympic Games has been underway for a number of years and is now at an advanced stage. We are in a time of unprecedented economic change and the coming year and beyond will be extremely challenging for the police service. In 2010 the government announced spending cuts for the police service of 20% over four years. In response to the significant reduction in budget, Essex Police is implementing the Reform Programme to identify and realise recurring cost savings in the region of £42.2 million between now and 2014 - 2015. The programme will manage the budget cuts and endeavour to make the most effective and efficient use of our resources. The force and authority have undertaken a fundamental review of all aspects of policing in the county which has culminated in the implementation of a new policing model for Essex, called the Blueprint. The Blueprint consists of a number of functional ‘commands’ each responsible for delivering a specific policing service across the entire force area. The new commands are: • Neighbourhood Policing (locally based policing and partnership working) • Public Protection (protecting vulnerable adults and children, tackling serious sexual offences and on-line exploitation) • Investigations • Operational Policing Command • Criminal Justice 5 STRATEGY 2012 – 2015 The new model will deliver a high level of policing services with a reduced number of police officers and staff by making more effective use of intelligence and technology and better matching of resources to demand. We police in a complex, challenging and fast-changing environment and with increasing pressure on resources we must prioritise our activities if we are to succeed. We will, therefore, focus our energy, activity and resources on the priorities outlined in this strategy. ESSEX POLICE AUTHORITY AND ESSEX POLICE STRATEGY 2012 – 2015 - PLAN 2012 – 2013 STRATEGIC PRIORITIES 2012 – 2015 Essex Police will achieve its vision and deliver the strategy by focusing on the following priorities: Tackle crime and anti-social behaviour Improve satisfaction in policing We will reduce recorded crime and incidents of anti-social behaviour by: We will achieve a high level of public satisfaction with our service by: • Targeting those crimes that are of most concern to local people through an intelligence-led approach • Consistently delivering our service standards4 to every neighbourhood in Essex • Building on the strong links with partnerships and communities to tackle those issues that most affect people’s quality of life, especially anti-social behaviour • Providing a prompt and effective response to calls for assistance • Providing a visible and accessible service through Neighbourhood Policing Teams 1 • Improving access to services and information through better use of technology • Tackling violent crime, including domestic abuse and hate crime 2 • Engaging effectively with communities to help shape the service we deliver Protect people from serious harm Make best use of our resources We will reduce the risk of harm to the public by: We will maximise the use of our resources to support the delivery of policing services and achieve value for money by: • Working in collaboration with Kent Police and other forces and agencies at a local, regional and national level to deliver Protective Services 3 • Disrupting or dismantling organised crime groups and seizing their funds and assets • Bringing dangerous offenders to justice • Tackling anti-social use of the roads and helping to reduce the number of people killed or seriously injured in road collisions 1 Neighbourhood policing teams include police officers, police community support officers (PCSOs), special constables and other volunteers and accredited persons. 2 Hate crime is any incident which constitutes a criminal offence perceived by the victim or any other person as being motivated by prejudice or hate. 3 Protective Services areas have been defined as; counter terrorism, civil contingencies, firearms, major crime, public order, road policing, serious and organised crime, domestic extremism, critical incidents and public protection. 6 STRATEGY 2012 – 2015 • Implementing our new policing Blueprint to improve productivity, availability and reduce costs • Establishing a highly productive and motivated workforce • Reducing bureaucracy and optimising the use of information technology to enable more time to be spent on operational duties • Maximising the opportunities to collaborate with other public service providers to reduce costs and improve service delivery 4 The Essex Police Service Standards set out what you can expect when you contact us. Further details can be found under the section entitled: ‘Improve Satisfaction in Policing’. ESSEX POLICE AUTHORITY AND ESSEX POLICE STRATEGY 2012 – 2015 - PLAN 2012 – 2013 Policing style Collaboration The style of policing in Essex is intelligence-led and citizen focused. Policing at the neighbourhood level is delivered through dedicated neighbourhood policing teams that provide a visible and accessible service to local communities. These teams are responsible for one or more council wards and work closely with our communities to identify the issues of most concern and seek solutions to address them. Police forces and authorities are required by the Police Reform and Social Responsibility Act 2011 to work collaboratively to better protect the public and save money. The force has a range of specialist policing services to combat major challenges to public safety including serious crimes and critical incidents. Further details can be found under the section entitled ‘Protect people from serious harm’. Essex Police is determined to be at the forefront of policing development and together with our partners we will seek innovative ways to reduce crime and anti-social behaviour and make our communities even safer. Managing risk Essex Police Authority and Essex Police continue to refine their approach to managing risk. Through its Risk Management Strategy the force actively monitors and manages risk across a range of operational policing services and supporting functions. In support of the strategy we have developed contingency plans that are subject to regular testing and review, which will ensure the force can continue to deliver key frontline policing services in the event of a critical incident. Essex and Kent police authorities and forces have been working collaboratively since 2008 to enhance operational capability, deliver support services more efficiently and reduce costs. The programme has achieved savings of £8.7 million to date, of which £3.9 million relates to Essex. We have recently created a joint Support Services Directorate, which will bring together the delivery of Human Resources, Finance, Estates, Transport Services, Administrative Support and Procurement Services. We are considering further opportunities for collaboration, including operational training and resource management. The Essex and Kent Serious Crime Directorate is one of the largest in UK policing. It is dedicated to tackling serious and organised crime, with more than 1,000 officers and staff working together across both counties to reduce the harm caused to local communities. In addition we continue to collaborate with other forces in our region and beyond to tackle serious and organised criminality. Essex is leading the largest joint police IT project in the United Kingdom - Project Athena – which, from 2012, will bring together the IT systems for crime management, intelligence and defendant management. Currently eleven forces (Essex, Suffolk, Norfolk, Bedfordshire, Cambridgeshire, Hertfordshire, Kent, the City of London, British Transport Police, Northamptonshire and Sussex) are collaborating on the implementation of this IT system. The force will continue to collaborate with other public sector providers to find more effective and cost efficient ways of delivering policing services. This includes a programme of property sharing at appropriate locations across Essex, releasing capital and reducing building maintenance costs. There are already initiatives in place at Tiptree, Wivenhoe and West Mersea, where the local Neighbourhood Policing Team shares the Fire Station building. A similar solution is being implemented at Brightlingsea and other sites will be assessed for partnership opportunities during the coming year. 7 STRATEGY 2012 – 2015 ESSEX POLICE AUTHORITY AND ESSEX POLICE STRATEGY 2012 – 2015 - PLAN 2012 – 2013 POLICING PLAN 2012 - 2013 The policing plan explains what we will be doing between April 2012 and March 2013 in support of the priorities outlined in our three-year strategy. It sets out our priorities and targets and an ambitious programme of work for the coming year. It also provides details of our performance during 2011 - 2012. The plan takes account of the views and concerns of the people of Essex, which have been identified through wide-ranging engagement and consultation. The areas you want us to focus on are reflected in the policing priorities set out in the plan. Key influences on the policing plan This diagram shows the key sources for establishing the priorities and targets for policing in Essex which are incorporated in the policing plan. Government’s key priority for the Police Community Safety Partnerships Essex Police Authority and Essex Police ThreeYear Strategy and Annual Policing Plan Essex Police Priorities and Targets for 2012 - 2013 Essex Police Strategic Assessment, which considers emerging issues that impact on policing Local policing priorities, agreed by Essex Police Authority following public engagement The plan also takes account of the Home Secretary’s shadow Strategic Policing Requirement which sets out the national threats that require a cross-boundary policing response and the policing capabilities needed to counter those threats. The threats include organised crime, terrorism and public disorder. 8 POLICING PLAN 2012 - 2013 Although the Strategic Policing Requirement does not yet have statutory effect, it will become a legislative requirement during the life of this plan. Essex Police will continue to work in collaboration with other forces and agencies at a local, regional and national level to counter the threat from criminality and to protect the public. The coming year will be particularly challenging for Essex Police. Against a backdrop of significant financial constraints, the force will be delivering policing services through a new model. We will also play a significant role in the policing of the London 2012 Olympic and Paralympic Games. To deliver a safe and secure Games will require the largest peacetime policing operation ever. Essex plays host to the Olympic Mountain Bike venue at Hadleigh Castle and three Olympic training venues. In addition, the Olympic Slalom Canoe venue straddles the Essex/Hertfordshire border at Waltham Abbey. Significant parts of the Games spectator transport infrastructure are sited in or pass through Essex, and Stansted Airport will welcome international visitors including Heads of State and members of the ‘Olympic family’. Prior to the Games, Essex will host two days of the Olympic torch relay with the flame passing through every district in the county. To meet these additional demands and maintain our usual policing response we will maximise our available resources throughout the period of the Games. We will ensure our policing is proportionate to the identified threats whilst maintaining the traditional ‘look and feel’ of policing in Essex. In November 2012 the Police Authority will cease to exist and a Police and Crime Commissioner will be elected by the people of Essex. The Police Authority and Essex Police will work together to ensure that the transition is smooth and does not impact on service delivery. The policing plan sets out how we will meet these considerable challenges whilst continuing to reshape our organisation to deliver the best possible policing services to the people of Essex. TACKLE CRIME AND ANTI-SOCIAL BEHAVIOUR Key achievements 2011 - 2012 5 • Essex remains one of the safest counties in the country 6 • Anti-social behaviour incidents have been reduced by 15.4 percent • Recorded crime has been reduced in a number of specific crime categories including: serious violent crime (4.0%), racially aggravated crime (7.1%) and criminal damage (8.4%) Key priorities 2012 - 2013 • To reduce recorded crime • To reduce incidents of anti-social behaviour • To solve recorded crime offences 5U nless otherwise stated, data is from April 2011 – December 2011, compared to April 2010 – December 2010. 6 Essex is ranked 13th out of 43 forces for crime per head of population based on 12 months’ data to December 2011. PAGE 9 ESSEX POLICE AUTHORITY AND ESSEX POLICE STRATEGY 2012 – 2015 - PLAN 2012 – 2013 Reducing crime and bringing offenders to justice remain fundamental priorities for Essex Police. Although some types of crime have risen, Essex remains a very safe county. During April to December 2011 there was a 2.8% increase in recorded crime compared with the same period for 2010-11. As at the end of February 2012 this increase had reduced to 1.4%. A significant proportion of the year-on-year increase is attributable to more robust recording of domestic abuse offences since June 2011. The Public Protection Command is taking action to tackle these offences. In addition the force will continue to focus on those crimes that are of most concern to local communities, including anti-social behaviour and disorder. Community Safety Partnerships Essex Police and Essex Police Authority play a full and active role as statutory partners within the Community Safety Partnerships (CSP). Each district and unitary authority has a CSP that aims to reduce crime and disorder in their area through a multi-agency approach. Anti-social behaviour (ASB) and volume crime reduction remain key priorities and by building on effective partnership working with other agencies, voluntary groups, business sectors and local communities, we will help to improve people’s quality of life across the county. Neighbourhood Policing Neighbourhood Policing continues to develop to meet the needs of local communities. The new Blueprint places great emphasis on neighbourhood policing teams being visible and accessible to communities. Police officers and Police Community Support Officers (PCSOs) will continue to work with communities to address local issues through a problem-solving approach. Neighbourhood teams will be responsible for reducing crime and anti-social behaviour in their area and you can expect to see them on foot and cycle patrol as well as in police cars. Alongside face-to-face contact, we continue to develop methods to improve engagement with the public and our website provides details of police officers and PCSOs working in each neighbourhood across the county. We have increased use of social media, such as YouTube and Twitter, to raise awareness of relevant policing issues and seek support in addressing local issues. 10 TACKLE CRIME AND ANTI-SOCIAL BEHAVIOUR Tackling anti-social behaviour remains a key priority for Essex Police. We have improved our response to repeat and vulnerable victims of anti-social behaviour and continue to work with partner agencies to tackle those who persist in causing nuisance and disorder. Essex Police chairs the Essex ASB Forum which shares best practice and ensures all agencies are working together to reduce ASB and repeat victimisation. We will build on work undertaken during the past year, such as Operation Pumpkin, which reduced crime and ASB during the Halloween period, and similar initiatives are planned for the coming year. Essex Police remains committed to reducing the number of young victims of crime, promoting positive relationships with young people and ensuring appropriate enforcement is in place to reduce the risk of offending and re-offending. We will have dedicated youth officers in each local authority area, expanding the traditional ‘schools officer’ role to improve engagement with young people. The ‘night time economy’ will be subject to increased focus as we build on existing schemes such as ‘Behave or Be Banned’, an initiative to tackle alcohol related disorder in licensed premises. There will also be officers dedicated to addressing problems specific to the night time economy working within our neighbourhood policing teams. ESSEX POLICE AUTHORITY AND ESSEX POLICE STRATEGY 2012 – 2015 - PLAN 2012 – 2013 Bringing offenders to justice Working with our many partner agencies and local communities, Essex Police continues to target the offending behaviour of those individuals who cause most harm to local communities, whilst seeking to continually improve the support provided to victims and witnesses. We will ensure that offenders are dealt with in a way which satisfies the victim and best fits the crime. This may be through traditional processes, such as a caution or court appearance, or by using neighbourhood resolutions which can be applied to young or first-time offenders who commit low-level crime or anti-social behaviour. The following objectives will help us assess our performance in tackling crime and anti-social behaviour (A full list of objectives and targets for 2012-2013 is shown at Appendix B) TACKLE CRIME AND ANTI-SOCIAL BEHAVIOUR To further reduce the harm caused to local communities, Essex Police, in conjunction with Essex Probation and other partners, is implementing a multiagency approach to managing offenders. Integrated Offender Management will allow local agencies to identify those offenders causing the most damage to their communities and to develop joint plans to manage their offending behaviour and reduce the likelihood of further crimes being committed. To reduce all recorded crime Essex Police recognises the important role victims and witnesses play in bringing offenders to justice. The force has invested in a centralised Witness Care Team to ensure it meets and exceeds the statutory requirements of the Code of Practice for Victims of Crime and the Witness Charter, supporting individuals through the court process. The establishment of a county Witness Care Team provides all victims and witnesses with a professional and consistently high level of support. To reduce incidents of anti-social behaviour Essex Police is at the forefront of developments to help create a more streamlined and efficient criminal justice system. The programme will help to minimise bureaucracy and waste, reduce the time spent by officers at court and support witnesses to give their evidence. Future work will include the streamlining of case administration and the creation of a digital criminal justice system in order to eliminate functions duplicated across police forces, the Crown Prosecution Service and HM Courts Service. New initiatives are also planned to establish ‘Live Link’ which will enable victims and witnesses to give evidence to the court via a live video link and to introduce ‘virtual courts’. It will enable officers to give evidence via ‘Live Link’ reducing time spent waiting in court and making them more available to their communities. 11 TACKLE CRIME AND ANTI-SOCIAL BEHAVIOUR To increase the all crime solved rate 7 To be updated when full year data available Performance (Apr 11 – Dec 11 vs Apr 10 – Dec 10) 7 Target 2012-2013 2.8% increase 1% reduction Performance (Apr 11 – Dec 11 vs Apr 10 – Dec 10) 7 Target 2012-2013 15.4% reduction 2% reduction Performance (Apr 11 – Dec 11) 7 Target 2012-2013 30.5% solved 1% point increase PAGE Key achievements 2011 - 2012 8 • 25 organised crime groups have been disrupted or dismantled across Essex - two more than during the same period last year • The force has seized funds and assets obtained from criminality totalling £2.87 million • Road traffic casualties involving death or serious injury have been reduced by 13.2 percent Key priorities 2012 - 2013 • Reduce the risk of harm to the public through the delivery of Protective Services • Help to reduce the number of people killed or seriously injured in road collisions • Increase detections for serious sexual crimes 8 U nless otherwise stated, data is from April 2011 – December 2011, compared to April 2010 – December 2010. 12 ESSEX POLICE AUTHORITY AND ESSEX POLICE STRATEGY 2012 – 2015 - PLAN 2012 – 2013 Safeguarding all those people who live in, work in and visit Essex is at the heart of what we do. This has many aspects including dealing with dangerous people who threaten the safety of our communities and protecting those who are amongst the most vulnerable in our society. The force has recently established a Public Protection command which focuses on the protection of vulnerable adults and children and the policing of dangerous offenders. The command includes a 70-strong team of detective officers dedicated to the investigation of serious sexual crime. Public safety remains at the forefront of our business and we are determined to build on our capability to tackle the most serious crimes and dangerous offenders across Essex and Kent through the joint Serious Crime Directorate. The focus of the directorate is to reduce the harm to communities by disrupting organised crime groups, tackling drug networks and seizing the funds and assets obtained from criminality.9 A priority of the directorate is to reduce the threat of harm caused to local communities by the theft of metal. Together with local authorities and other agencies we work closely with scrap metal dealers to try to prevent stolen metal being recycled. We will also conduct operations to target and disrupt organised crime groups dealing in the theft of metal and associated criminal activities. Protective Services A priority for Essex Police is to ensure that it maintains a first-class capability to deal effectively with the most serious crimes and incidents. These policing services are described as ‘Protective Services’ and have been the subject of significant investment in our collaborative work with Kent Police in the areas of serious and organised crime and major crime. The ten Protective Services areas are: counter terrorism, civil contingencies, firearms, major crime, public order, roads policing, serious and organised crime, domestic extremism, critical incidents and public protection. 9 Under the Proceeds of Crime Act 2002, the police are able to achieve confiscation orders which deprive criminals of the benefits from their crimes. When payments to satisfy the confiscation order are received, the money is split four ways - 50% to the Home Office, 18.75% to both the police and Crown Prosecution Service and 12.5% to the court services. In addition, the civil process of cash seizure under the Act allows police to seize cash over £1,000 where it is suspected it has come from criminal activity. The magistrates’ court can order the cash seized to be forfeited, with 50% retained by the Home Office and 50% returned to the police. T he courts also have powers to forfeit property which has been used in criminal activity. The forfeited property can be utilised for policing activities and to benefit charitable causes. 13 PROTECT PEOPLE FROM SERIOUS HARM Essex Police is in a strong position with regard to Protective Services following significant development work since 2007. However, the force recognises there are opportunities for further improvement and we have an ongoing programme of work to develop further our capabilities in partnership with Kent Police and other forces in the region. The priority areas for development over the coming year include: • Protecting vulnerable people and children • Tackling serious and organised crime • Countering the threat of terrorism • The management of critical incidents The following diagram shows the ten Protective Services areas, together with a brief summary of the work to be undertaken over the next twelve months. ESSEX POLICE AUTHORITY AND ESSEX POLICE STRATEGY 2012 – 2015 - PLAN 2012 – 2013 PUBLIC PROTECTION DOMESTIC EXTREMISM We will continue to work with our partners to identify and protect the most vulnerable in our communities and manage those who pose the greatest risk. Our response to dealing with public protection will be based upon the assessment of threat, risk and harm. SERIOUS AND ORGANISED CRIME Working with our partners and the wider community we will seek to improve our working relationships and information sharing to strengthen vulnerable institutions and disrupt those involved in violent extremism and disorder to ensure that peaceful protests are not disrupted by extremist elements. We will disrupt or dismantle organised crime groups and reduce the harm they cause to communities. We will continue to target the suppliers of Class A drugs and take every opportunity to seize illegally obtained funds and assets from those involved in criminality. CIVIL CONTINGENCIES We will maintain our commitment to training and exercising emergency plans with our partner agencies to ensure operational readiness. PUBLIC DISORDER 14 We will pursue those who commit acts of terrorism and seek to dismantle such networks. Through neighbourhood policing and multi-agency working we will improve our community intelligence to identify those vulnerable to radicalisation and challenge extremist messages to try to prevent acts of terrorism being committed. MAJOR CRIME Delivering We will continue to strengthen our capability to investigate and bring to justice those who commit major crime offences. This will include developing our awareness of vulnerable and emerging communities to prevent serious crime. PROTECTIVE SERVICES to reduce the risk of harm to the public CRITICAL INCIDENTS We will continue to train and exercise our public order response to ensure operational readiness and take action against those persons intent on disrupting the peace within our communities. COUNTER TERRORISM We maintain an effective capability to respond to, and deal with, critical incidents. We work closely with our communities to identify situations that are likely to escalate and take positive action to prevent them becoming critical incidents. PROTECT PEOPLE FROM SERIOUS HARM FIREARMS ROADS POLICING We will ensure that we have the resilience to deal effectively with firearm related incidents, as well as providing firearm support to other areas of policing. We will continue to work closely with other police forces on a regional and national level. We will continue to work closely with partners and local communities to reduce the number of people killed or seriously injured in road collisions, deny criminals the use of the road and tackle antisocial driving behaviour. We will achieve this through education, community engagement and enforcement activities. ESSEX POLICE AUTHORITY AND ESSEX POLICE STRATEGY 2012 – 2015 - PLAN 2012 – 2013 Protecting vulnerable people Roads policing The new Public Protection command focuses on the protection of vulnerable adults and children, the effective policing of the most dangerous offenders and the investigation of sexual assaults. Essex Police is responsible for policing some of the busiest roads in the country, including sections of the M25 and M11 motorways and routes to major international connections such as Stansted Airport, Harwich, Tilbury and the Dartford River Crossing. A new Risk Management Conference involving partner agencies focuses systematically on high risk offenders, seeking the most effective interventions for victims most at risk and offenders that present the greatest threat. The new Sexual Offence Investigation Team assisted by the multi-agency Sexual Assault Referral Centre seeks to improve the investigation of serious sexual offences and the service that is provided to victims, take effective action against offenders and improve the detection rate of serious sexual offences. The dedicated team will also help to raise standards of investigation and continue to work with partners to reduce the likelihood of serious sexual crimes being committed. Tackling all areas of vulnerability, additional resources have been invested to combat a wide range of issues including domestic abuse, hate crime, missing persons, vulnerable adults, child abuse, honour based violence and forced marriage. These structures feed directly into county and unitary authority arrangements under Safeguarding Adults and Safeguarding Children Boards. In line with the national Road Policing Strategy we aim to enhance the safety and security of all road users, encouraging habitual compliance and improving public confidence and satisfaction. Essex Police will focus upon those road users who pose the highest threat of harm whilst responding appropriately to those who have shown a momentary lapse of judgment or care. During the coming year we will focus on the following priorities: • Help to reduce the number of people killed or seriously injured in road collisions • Disrupt criminality on the road network • Counter the threat of terrorism • Maintain a visible presence on the strategic road network and within local communities • Combat anti-social use of the road We will seek to influence driver behaviour through a careful mix of enforcement, education and engineering. Through the Casualty Reduction Board, Essex Police works closely with partners and other agencies across the county, including Essex County Council and Thurrock and Southend Unitary Authorities, to make the road network safer. With a strong focus on education, we continue to interact with a range of road users, in particular those at greatest risk such as young drivers and motorcyclists. In response to public concerns, road policing operations will continue to focus on speeding and anti-social driving, thereby increasing confidence in local communities. Essex Police continues to work closely with neighbouring forces to address common problems across the region’s road network and make our roads safer. Collaboration with Kent Police has strengthened our capability to disrupt and detect those who use the road network for criminality. Initiatives include the utilisation of automatic number plate recognition to target criminal activity on both sides of the Thames. 15 PROTECT PEOPLE FROM SERIOUS HARM ESSEX POLICE AUTHORITY AND ESSEX POLICE STRATEGY 2012 – 2015 - PLAN 2012 – 2013 The following objectives will help us assess our performance in protecting people from serious harm (A full list of objectives and targets for 2012-2013 is shown at Appendix B) PROTECT PEOPLE FROM SERIOUS HARM To disrupt or dismantle organised crime groups across Essex and Kent Performance (Apr 11 – Dec 11) 9 Target 2012-2013 40 (25 across Essex) 60 Performance (Apr 11 – Dec 11) 9 Target 2012-2013 551 Fewer people killed/ seriously injured than in 2011-12 10 To reduce the number of people killed or seriously injured in road collisions To increase the number of detections for serious sexual crimes 9 Performance (Apr 11 – Dec 11) 9 Target 2012-2013 193 18% increase To be updated when full year data available. 10 The final 2011 - 12 baseline figure will be available in April 2012 16 PROTECT PEOPLE FROM SERIOUS HARM PAGE Key achievements 2011 - 2012 11 • Met the national standards for answering emergency 999 calls Key priorities 2012 - 2013 • To improve the level of satisfaction with policing services • To improve our response times for attending emergency incidents 11 U nless otherwise stated, data is from April 2011 – December 2011, compared to April 2010 – December 2010. 17 ESSEX POLICE AUTHORITY AND ESSEX POLICE STRATEGY 2012 – 2015 - PLAN 2012 – 2013 Essex Police is committed to delivering a policing service that responds to the needs of local communities and inspires public confidence. We will provide a prompt and effective response to calls for assistance and strive to improve further the level of satisfaction with the services we deliver through our policing style, which is responsive, accessible and puts the citizen first. Essex Police Service Standards The Essex Police Service Standards are based on what you have told us is important. The standards focus on four key areas and outline what you can expect when you contact us: Delivering a high quality service Keeping victims of crime informed • If you are a victim of crime we will agree with you how you would like to be kept informed of progress. You have the right to be kept informed at least every month if you wish and for as long as is reasonable We aim to improve further our service delivery through the Blueprint. A new Crime and Incident Management Bureau will provide a 24-hour crime administration service ensuring that victims receive the most appropriate level of support and investigation into their crime. We will also improve our response to emergency incidents through the introduction of a dedicated response and patrol function. • We will always treat you fairly with dignity and respect and ensure that you can easily contact us In line with the Service Standards the public can access regular information about crime and anti-social behaviour in their area via the following website: www.police.uk • We will get back to you within 24 hours if you report you are not happy with our service In the ‘My Neighbourhood’ section of the Essex Police website, people can find out further information about local policing priorities for their own area and see how the police are dealing with those issues. Protecting the public • We will aim to answer emergency calls (999) within 10 seconds and to do our best to be with you in 15 minutes if you are in a town and 20 minutes if you are in a place that is harder to get to (rural areas) • We will answer all non-emergency calls (101 or +44 1245 491 491 for international callers) as quickly as possible • If we need to see you we will give you an estimated time of arrival or make an appointment to see you at a mutually agreeable time Providing a local service • We will give out information about your local officers so that you know who they are and how to contact them • We will listen to feedback about our services. We will arrange regular opportunities to meet you and give updates on our work and the progress we are making • We will publish local crime data on our website • We will ensure your local officer calls you back within 24 hours if you ring or text them about an issue 18 IMPROVE SATISFACTION IN POLICING ESSEX POLICE AUTHORITY AND ESSEX POLICE STRATEGY 2012 – 2015 - PLAN 2012 – 2013 You can help to shape policing in your area by visiting the Essex Police Authority website and let the authority know what you want from the service Essex Police provides. The Essex Police website can be viewed at: www.essex.police.uk The Essex Police Authority website can be viewed at: www.essex.police.uk/authority The force and the authority will continue to learn from the feedback you give us about the service you receive and the information you request to enhance further the service we deliver. The force has a comprehensive programme of survey activity which helps to inform us of the issues that concern the public and how well they think we are doing in dealing with them. Equality and Diversity Essex Police is firmly committed to providing and promoting a fair and equitable service to the communities it serves and ensuring equality of opportunity for its workforce. To find out more about how we do this, see the ‘Equality Information Report’ on our website: The following objectives will help us assess our performance in improving satisfaction in policing (A full list of objectives and targets for 2012-2013 is shown at Appendix B) IMPROVE SATISFACTION IN POLICING To increase the satisfaction of victims of dwelling burglary, vehicle crime and violent crime with respect to: Performance (Apr 11 – Dec 11) 12 Target 2012-2013 Being kept informed of progress 74.3% 13 80% The overall service provided 82.4% 14 87% Performance (Apr 11 – Dec 11) 12 Target 2012-2013 Attendance at emergency response incidents (90% attended within 15 minutes in urban areas or 20 minutes in rural areas) 84.6% 90% Answering emergency (999) calls (90% within 10 seconds) 90.2% 90% Answering non-emergency (switchboard) calls (90% within 30 seconds) 90.2% 90% To meet the standards for: www.essex.police.uk/equality Recognising and understanding the different needs of our communities enables us to provide the best possible policing services. We continue to work closely with our force Strategic Independent Advisory Group, which comprises community members who act as ‘critical friends’ to the force, providing information and perspectives on diversity issues whilst also helping to make the force more transparent to all communities. During the coming year we will continue to build on the relationships we have developed with our communities and workforce to further improve policing services in Essex. Key aims for 2012 include: • Improving our response to hate crime • Increasing support for vulnerable victims and witnesses • Improving accessibility to our website and information • Continuing to raise officer and staff awareness of mental ill health, autism and transgender issues 19 IMPROVE SATISFACTION IN POLICING 12 To be updated when full year data available. 13 C onfidence interval of plus or minus 2.0 percentage points. ‘Confidence interval’ relates to the degree of accuracy of a survey result, which is dependant on the size of the survey sample. For example, a result of 74.3% with a confidence interval of plus or minus 2.0 percentage points means that, if all victims had been surveyed, the actual result would be anywhere between 72.3% and 76.3%. 14 Confidence interval of plus or minus 1.7 percentage points. 15 T he non-emergency (switchboard) call handling refers to primary calls only. It does not include secondary call handling undertaken by the Force Control Room or the Crime and Incident Management Unit. Primary calls are those received by the Force Control Room (emergency calls only) or the force switchboard, and include all calls from the public. Secondary calls are those transferred from the force switchboard to other departments. PAGE Key achievements 2011 - 2012 16 • Implemented our new policing Blueprint to improve productivity and reduce costs • Achieved cost savings of £16 million Key priorities 2012 - 2013 • To develop further our officers and staff to improve productivity and deliver a high quality service • To continue to make savings (via the Reform Programme) 16 Data is from April 2011 – December 2011. 20 ESSEX POLICE AUTHORITY AND ESSEX POLICE STRATEGY 2012 – 2015 - PLAN 2012 – 2013 Essex Police is committed to delivering a high level of service whilst managing significant funding cuts. Through the Reform Programme the force and authority will manage the required budget reduction whilst continuing to deliver a quality policing service. The scale of the cuts will inevitably mean a further reduction in the number of officers and staff employed. However, we have reconfigured our policing services under the Blueprint to improve efficiency and productivity and reduce costs, whilst keeping the impact on frontline policing to a minimum. We will continue to build on our strong record of saving money. Prior to 2011 - 12 we had already made savings of over £20m which were reinvested in frontline policing. The force will continue to reduce costs and improve service delivery through the collaboration programme with Kent Police and partnership working with other forces and public sector bodies. To support the delivery of high quality services we will develop an effective workforce with the skills and values to meet the needs of the communities we serve. It is more important than ever that Essex Police makes the very best use of its resources and we will remain focused on reducing bureaucracy to increase the time spent by police officers on frontline duties and make best use of staff time. We will continue to manage our resources wisely and through the Reform Programme the force and authority will negate the impact of a shrinking organisation on both productivity and service quality for the people of Essex. 21 MAKE BEST USE OF OUR RESOURCES Human Resources and Learning and Development Our HR strategy is designed to attract, retain and develop a highly motivated and representative workforce which is able to meet the challenges of changing operational needs. During 2011 - 12 HR has played a key role in delivering the significant changes necessary in order for the force to meet the Reform Programme savings. We will ensure that we use our resources in the most efficient and effective way to deliver the best possible services through our new policing Blueprint. The key HR and Learning and Development priorities for 2012 - 13 include: • Continued investment in learning and development, with particular emphasis on developing the leadership skills of police officers and staff • Assessing our current skills capability to identify critical skills gaps and developing our workforce to meet the challenges of the new policing model with a particular emphasis on Crime Training • Implementing a joint HR Department with Kent Police, which will improve efficiency and our resilience to respond to future demands • Continuing to play a key role in delivering the significant organisational change programme by managing the reduction in workforce numbers whilst maintaining the skills and motivation required to deliver a high level of service • Implementing the recommendations from national reviews of police officer and staff remuneration, conditions, pensions, leadership and training, such as Winsor, Hutton and Neyroud reports • Ensuring that the resourcing of the 2012 Olympic and Paralympic Games is achieved whilst maintaining the delivery of day-to-day policing services • Developing a Health and Wellbeing Strategy that reflects current government initiatives to promote the health of employees and reduce levels of absence ESSEX POLICE AUTHORITY AND ESSEX POLICE STRATEGY 2012 – 2015 - PLAN 2012 – 2013 Staff numbers The actual number of police officers and police staff employed as at 31st December 2011 is shown below. Full Time Equivalent Male Female Total Police officers 2478 968 3446 Police staff 744 1079 1823 PCSOs 171 218 389 Special constables 405 149 554 TOTAL 3798 2414 6212 Minority Ethnic Workforce Male Female Total Police officers 66 23 89 Police staff 15 29 44 4 4 8 Special constables 12 3 15 TOTAL 97 59 156 PCSOs Additional Volunteers Police Support Volunteers Accredited Persons Total 47 407 The force has recently resumed recruitment of police officers and we anticipate running a number of recruitment campaigns during 2012. This will include an internal campaign aimed at police staff and special constables. Essex Police and Essex Police Authority remain committed to building an inclusive and supportive working environment that encourages the development and progression of all staff, with a particular emphasis on those groups underrepresented in Essex Police. We will provide an environment that values and respects the identity, ability and culture of each individual and that challenges discrimination, harassment, bullying and victimisation. Audit and Inspection Policing services are subject to a rigorous external audit and inspection process. The force is regularly reviewed by Her Majesty’s Inspectorate of Constabulary (HMIC), and other external auditors, to ensure we meet national standards. Throughout the year HMIC has worked closely with the force, monitoring the development and implementation of plans designed to make recurring savings of £42.2 million, which Essex Police is on target to achieve by 2015. During the year, inspections of Crime and Incident Data Recording and Integrity were carried out by HMIC. Essex Police received a positive report on Crime and Incident Data Recording. Some recommendations for improvement were made and work is already underway to address these. Findings from the Integrity inspection were included in a thematic report on all forces. Essex Police has responded by implementing an action plan to ensure the integrity of the force remains at the highest level. Anti-social behaviour, originally inspected in 2010, was revisited early in 2012 when HMIC inspectors came into force to monitor progress against their earlier recommendations. In the coming year HMIC will continue to focus upon value for money and productivity, ensuring that, whilst meeting its budgetary obligations, the force continues to provide the highest possible level of policing services to the people of Essex. 22 MAKE BEST USE OF OUR RESOURCES ESSEX POLICE AUTHORITY AND ESSEX POLICE STRATEGY 2012 – 2015 - PLAN 2012 – 2013 Financial information 2012 - 13 Funding headlines • The 2012 - 13 budget will be £261.9m, a decrease of £7.0m (2.6%) on 2011 - 12 • For 2012 - 13, Essex Police will receive government grants of £173.1m, a reduction of £12.3m (6.6%) on 2011 - 12 • The approved council tax will provide receipts of £88.8m, which will result in a 3.47% increase over the 2011 - 12 council tax level 2012 - 13 Budget highlights The 2012 - 13 revenue budget includes the impact of: • Price increases to 31st March 2013 and other unavoidable and committed cost pressures totalling £5.5m • Budget reductions and efficiency savings, totalling £15.1m • One-off costs totalling £8.3m Capital investment • The annual government capital grant for 2012 - 13 is £2.4m • Capital spending requirements for 2012 - 13 have been identified, totalling £7.5m. These payments will be phased over three years to 2014 - 15. There is also a draft capital spending requirement for 2013 - 14 to 2015 - 16 totalling £13.6m • This spending will be funded from the authority’s capital reserves or from capital receipts achieved by selling existing capital assets Planned budget reductions During 2012 - 13 savings of £15.1m have been identified to help balance the budget. The full breakdown is shown in the table below. £m Reduction in police officer establishment 6.4 Reduction in police staff establishment 6.8 Non-pay savings 1.0 IT savings programme (known as Project Kestral) 0.6 Joint Essex and Kent Serious Crime Directorate savings 0.3 Total 15.1 Medium Term Finance Strategy The authority has considered its longer term financial stability. Assumptions are based on future grant levels reducing by a further £3.1m by 2014 - 15 and council tax levels increasing annually at 2.5% from 2013 - 14. The current assessment of the impact on the Medium Term Finance Strategy (MTFS) is set out in the table below. Medium Term Finance Strategy – Current Assessment 2011-12 2012-13 2013-14 2014-15 Total £m £m £m £m £m Required savings 17.0 14.7 4.4 6.1 *42.2 Savings identified to date 17.0 15.1 Use of reserves to fund budget shortfall 0 0 0 0 0 Use of reserves to fund one-off costs 7.9 8.3 0.2 0 16.4 32.1 *Note – the £42.2m saving will be a recurring annual saving from 2014 - 15 onwards 23 MAKE BEST USE OF OUR RESOURCES ESSEX POLICE AUTHORITY AND ESSEX POLICE STRATEGY 2012 – 2015 - PLAN 2012 – 2013 Value for Money The authority’s council tax level is 12 percent below the most similar force average and 23 percent below the shire forces average. Planned VFM Improvements The Essex Police Blueprint This remains the lowest council tax level of all shire forces in England and Wales, saving Essex residents £12m each year against the most similar force average and £25m against the national shire average. In order to find financial savings on the scale required, the force has carried out a fundamental review of all its services under the Reform Programme. As part of this work, the force has developed a new Blueprint policing model. Whilst the force will need to reduce its police officer and police staff headcount we will continue to maintain a strong focus on performance. By reconfiguring how we deliver our policing services we will increase productivity and provide services that are excellent value for money. Improvements in the redeployment of officers and staff In parallel with the required budget savings, the force produces a Value for Money statement, which sets out planned improvements in efficiency and productivity, where possible. The new policing model consists of a number of functional commands, each responsible for delivering a specific policing service across the entire force area. The simple structure of the new commands will mean that all officers work to a common high standard across the county. The nature of this structure also means we can ensure officers working in a particular function can be given the most appropriate training and support to enable them to improve the delivery of policing services to the public. The most significant improvements are summarised in this table and include: Borderless policing – operating some services, e.g. emergency response, in a way which is not constrained by geographical boundaries within Essex and ensures that in every case the nearest appropriate officer is deployed. Better use of intelligence – being increasingly intelligence-led in our continuing fight against crime. Better matching of resources to demand – we have undertaken a detailed study to understand exactly when and where various teams need to be working in order to provide the best service. We have changed our shift patterns and this will help us improve our service, improve productivity and reduce costs. £10.3m savings 24 MAKE BEST USE OF OUR RESOURCES ESSEX POLICE AUTHORITY AND ESSEX POLICE STRATEGY 2012 – 2015 - PLAN 2012 – 2013 Reductions in overtime Measures to achieve national convergence of Information Technology Essex is already a low spender on officer overtime compared to other forces and our planned changes in shift patterns will help us improve further our productivity and reduce the need for some overtime spending. Essex Police has established a programme of work in conjunction with Kent Police to converge the two IT Departments into a single IT Directorate. The Kestral (Kent and Essex Strategic Alliance) IT programme will result in an increased number of converged IT systems across both forces, as well as other forces from within the Eastern Region and beyond, including major IT applications such as a single crime and intelligence system (Project Athena). This programme of convergence will also enable a single IT service to be provided across Essex and Kent, with benefits being realised from the merger of IT support functions across both forces. Programmes of process improvement work Better use of technology – by actively tracking our operational resources and by giving our officers better access to information when they are on the move they will work more efficiently. Improvements in technology will enable a reduction in the amount of paperwork completed by officers. The wider Reform Programme has also targeted a reduction in back-office activity, which will streamline further the force’s support processes. Reductions in bureaucracy Reduced management costs – we will reduce the number of senior police officers by 25% as part of the Blueprint and we plan to reduce the number of supervisory posts in our support services. Greater collaboration – continuing collaborative work between the Essex and Kent police forces and with other public service partners highlights a number of opportunities to reduce bureaucracy, including greater use of IT and less paperwork needed to be shared between partners. £1.0m savings Adoption of national frameworks for procurement Essex Police established a joint procurement unit with Kent Police two years ago. In line with government expectations the joint team has achieved procurement savings in 2011 - 12 of over £1m and will seek more in 2012 - 13 by: a) adopting national framework contracts (e.g. Fleet, Forensics and IT purchases) b) adopting regional contracts (e.g. the Athena crime and intelligence IT system; uniform and insurance cover) c) increasing the number of joint contracts with Kent Police (e.g. cleaning). £0.3m savings 25 MAKE BEST USE OF OUR RESOURCES £0.6m savings Streamlining support services A key component of the Reform Programme is examining supporting structures across the force to identify how they might be reconfigured to improve productivity and reduce cost. The creation of a joint Support Services Directorate with Kent during 2012 - 13 and the implementation of an Essex-based Business Support Centre from 2nd April 2012 will contribute further to the streamlining of the force’s support activities and processes. £2.2m savings Reducing overheads A comprehensive review of all support budgets was completed last year, when £2m was taken from non-pay budgets. This work has resulted in further savings, which have all been assessed in terms of impact and how they complement the Reform Programme (e.g. reduction in building maintenance and provision of training). £0.7m savings APPENDIX A FORCE PERFORMANCE AGAINST 2011-2012 OBJECTIVES 26 ESSEX POLICE AUTHORITY AND ESSEX POLICE PAGE– 2013 STRATEGY 2012 – 2015 - PLAN 2012 This appendix sets out force performance against the objectives that were set in the 2011-2012 Policing Plan. TACKLE CRIME AND ANTI-SOCIAL BEHAVIOUR To reduce all recorded crime To reduce incidents of anti-social behaviour Performance (Apr 2010 - Dec 2010 vs. Apr 2009 –Dec 2009) Performance (Apr 2011 - Dec 2011 vs. Apr 2010 – Dec 2010) Target 2011-2012 2.5% reduction 2.8% increase 1% reduction 11.5% reduction 15.4% reduction 1% reduction Performance Performance (Apr 2010 – Dec (Apr 2011 - Dec 2010) 2011) To solve recorded crime offences 33.2% solved (29.7% detected by sanction detection) 30.5% solved (27.3% detected by sanction detection) Target 2011-2012 At least 33% solved (including 30% solved by sanction detection) PROTECT PEOPLE FROM SERIOUS HARM To disrupt or dismantle organised crime groups 26 Performance (Apr 2010 – Dec 2010) Performance (Apr 2011 - Dec 2011) Target 2011-2012 Data not available (Essex and Kent) 23 (Essex only) 40 (Essex and Kent) 25 (Essex only) 40 (Essex and Kent) Performance (Apr 2010 – Dec 2010) Performance (Apr 2011 - Dec 2011) Target 2011-2012 Data not available (Essex and Kent) 147 (Essex only) 200 (Essex and Kent) 112 (Essex only) 300 (Essex and Kent) 635 551 800 15.2% 13.5% 15.7% Data not available 50 40 187 193 281 To seize money under the Proceeds Of Crime Act Performance (Apr 2010 – Dec 2010) Performance (Apr 2011 - Dec 2011) Target 2011-2012 Confiscation Data not available (Essex and Kent) £3.29 million (Essex only) £6.44 million (Essex and Kent) £2.74 million (Essex only) £4.04 million (Essex and Kent) £2.02 million (Essex only) Forfeiture Data not available £0.69 million (Essex and Kent) £0.13 million (Essex only) £0.8 million (Essex and Kent) £0.4 million (Essex only) To charge people with supplying Class A drugs To help prevent road collisions where people are killed or seriously injured Help to sustain the percentage of cases reviewed at Multi-Agency Risk Assessment Conferences (MARACs) where there have been repeat incidents of domestic abuse To reduce the number of repeat victims of hate crime offences To increase the number of detections for serious sexual crimes APPENDIX A 27 ESSEX POLICE AUTHORITY AND ESSEX POLICE PAGE– 2013 STRATEGY 2012 – 2015 - PLAN 2012 INCREASE SATISFACTION IN POLICING To increase the satisfaction of victims of dwelling burglary, vehicle crime, and violent crime with respect to: Performance (Apr 2010 – Dec 2010) Performance (Apr 2011 - Dec 2011) Target 2011-2012 Being kept informed of progress 76.9% 17 74.3% 18 80% The overall service provided 84.5% 19 82.4% 20 87% Performance (Apr 2010 – Dec 2010) Performance (Apr 2011 - Dec 2011) Target 2011-2012 (Pre- Reform Programme) £16 million £17 million (as a contribution to an overall reduction of £41 million by 2014 - 2015) MAKE BEST USE OF OUR RESOURCES To make savings (via the Reform Programme) 17 Confidence interval of plus or minus 2.2 percentage points. ‘Confidence interval’ relates to the degree of accuracy of a survey result, which is dependant on the size of the survey sample. For example, a result of 76.9% with a confidence interval of plus or minus 2.2 percentage points means that, if all victims had been surveyed, the actual result would be anywhere between 74.7% and 79.1%. 18 Confidence interval of plus or minus 2.0 percentage points. 19 Confidence interval of plus or minus 1.9 percentage points. 20 Confidence interval of plus or minus 1.7 percentage points. 27 APPENDIX B Force objectives and targets for 2012 - 2013 28 ESSEX POLICE AUTHORITY AND ESSEX POLICE PAGE– 2013 STRATEGY 2012 – 2015 - PLAN 2012 This appendix sets out the objectives and targets for 2012 - 2013. TACKLE CRIME AND ANTI-SOCIAL BEHAVIOUR To reduce all recorded crime PROTECT PEOPLE FROM SERIOUS HARM Performance (Apr 11 – Dec 11 vs. Apr 10 – Dec 10) 21 Target 2012-2013 2.8% increase 1% reduction The key purpose of policing is to prevent crime and disorder. By 31st March 2015 we will have reduced recorded crime by 3%22, with a 1% reduction in 2012 - 13. A significant contribution to this will be a reduction in acquisitive crime23 of 3% over three years, with a 1% reduction in 2012 - 13. We aim to balance our crime reduction efforts with the need to encourage crime reporting in certain areas (e.g. sexual offences, hate crime and offences that are related to domestic abuse). We also recognise that proactive policing tactics have the ability to increase crime recording (e.g. operations to target drugdealing). To reduce incidents of anti-social behaviour Performance (Apr 11 – Dec 11 vs. Apr 10 – Dec 10) 21 Target 2012-2013 15.4% reduction 2% reduction We recognise that anti-social behaviour (ASB) can greatly affect quality of life and that repeatedly experiencing ASB can adversely affect people’s lives. We will continue to work with our communities and partner agencies to reduce the number of ASB incidents yearly until at least 31st March 2015. We recognise that success can only be achieved through concerted partnership effort. To increase the all crime solved rate Performance (Apr 11 – Dec 11) 21 Target 2012-2013 30.5% solved 1% point increase We are committed to working with our partner agencies and local communities to detect crime and bring offenders to justice. We will increase the crime solved rate each year, achieving a rate of 35% by 31st March 2015. We will continue to ensure that offenders are dealt with in a way which satisfies the victim and best fits their crime. This may be through traditional processes, such as a caution or a court appearance, or by using neighbourhood resolutions, which make young or first-time offenders face up to the consequences of their actions. To disrupt or dismantle organised crime groups across Essex and Kent Performance (Apr 11 – Dec 11) 24 Target 2012-2013 40 (25 across Essex) 60 Led by the Essex and Kent Serious Crime Directorate, we will continue to target those criminals involved in serious and organised crime and major crime. In addition to tackling organised crime groups, the directorate will reduce harm to our communities by disrupting drug networks and seizing the funds and assets obtained from criminality. Performance (Apr 11 – Dec 11) 24 Target 2012-2013 551 Fewer people killed/seriously injured than in 2011-12 25 To reduce the number of people killed or seriously injured in road collisions The prevention of death and serious injury resulting from road collisions remains a priority for the force. Building on our year on year reductions, we will continue to promote road safety, through enforcement and education, recognising that to achieve this requires the continued collaborative effort of our partner agencies as well. Performance (Apr 11 – Dec 11) 24 Target 2012-2013 193 18% increase To increase the number of detections for serious sexual crimes Sexual crime, and the fear of sexual crime, has a profound and damaging effect on individuals and communities. By using every means available to identify the perpetrators of these serious crimes we will achieve 18% more detections for serious sexual crimes than we did in 2011 - 12. We will also continue to encourage the reporting of serious sexual crimes, which may increase the number of such crimes recorded by the police. 21 To be updated when full year data available. 22 Against the 2011 - 12 baseline as at 31st March 2012. 23 Acquisitive crime is a grouping of offences which relate to the theft of items. This includes a range of offences including burglary and vehicle crime. 24 To be updated when full year data available. 25 The final 2011 - 12 baseline figure will be available in April 2012. 28 APPENDIX B 29 ESSEX POLICE AUTHORITY AND ESSEX POLICE PAGE– 2013 STRATEGY 2012 – 2015 - PLAN 2012 IMPROVE SATISFACTION IN POLICING To increase the satisfaction of victims of dwelling burglary, vehicle crime and violent crime with respect to: Performance (Apr 11 – Dec 11) 26 Target 2012-2013 Being kept informed of progress 74.3% 27 80% The overall service provided 82.4% 28 87% We aim to provide a professional service to everyone with whom we come into contact. We expect our officers and staff to be prompt, helpful and polite and to treat everyone fairly regardless of personal circumstances. In particular we aim to help and support victims of crime, many of whom may be emotionally and/or physically distressed. We recognise that it is vital we get this right. To meet the standards for: Performance (Apr 11 – Dec 11) 26 Target 2012-2013 Attendance at emergency response incidents (90% attended within 15 minutes in urban areas or 20 minutes in rural areas) 84.6% 90% Answering emergency (999) calls (90% within 10 seconds) 90.2% 90% Answering non-emergency29 (switchboard) calls (90% within 30 seconds) 90.2% 90% In 2012 - 13 there will be a fundamental change in the way in which Essex Police delivers policing. During this time of change we recognise the importance of striving to meet the National Standards for both answering emergency calls and attendance at emergency response incidents. In responding to emergency incidents we will ensure that the safety of all road users is not compromised. 26 To be updated when full year data available. 27 Confidence interval of plus or minus 2.0 percentage points. ‘Confidence interval’ relates to the degree of accuracy of a survey result, which is dependant on the size of the survey sample. For example, a result of 74.3% with a confidence interval of plus or minus 2.0 percentage points means that, if all victims had been surveyed, the actual result would be anywhere between 72.3% and 76.3%. 28 Confidence interval of plus or minus 1.7 percentage points. 29 T he non-emergency (switchboard) call handling refers to primary calls only. It does not include secondary call handling undertaken by the Force Control Room or the Crime and Incident Management Unit. Primary calls are those received by the Force Control Room (emergency calls only) or the force switchboard, and include all calls from the public. Secondary calls are those transferred from the force switchboard to other departments. 29 APPENDIX C TO CONTACT US 30 ESSEX POLICE AUTHORITY AND ESSEX POLICE PAGE– 2013 STRATEGY 2012 – 2015 - PLAN 2012 Essex Police and Essex Police Authority welcome your views about the service we provide. For further information or to contact us: Crimestoppers Essex Police Essex Police Authority Senior PR Officer Essex Police Headquarters PO Box 2, Springfield Chelmsford Essex CM2 6DA 101 – ask for Public Relations [email protected] www.essex.police.uk The Chief Executive to the Essex Police Authority 3 Hoffmanns Way Chelmsford Essex CM1 1GU 01245 291600 [email protected] www.essex.police.uk/authority If you wish to contact your local neighbourhood police officer, their mobile telephone number can be found on our website at www.essex.police.uk This is an independent charity helping to fight crime which enables people to pass on information about crime anonymously online using the website www.crimestoppers-uk.org or by calling the freephone number: 0800 555 111 In an emergency, always dial 999 24-hour non-emergency number 101 Callers to the non-emergency number will be charged a single rate of 15 pence per call for either mobile or landline, regardless of call length. Emergency text-messaging service People with impaired hearing can call the Minicom number 01245 452828. An emergency text messaging service is available to people who are deaf, hard of hearing or who have speech difficulties. To be able to use this service, you must register your mobile phone beforehand. For a large-print version or a translation of the plan, please ring 101 and ask for Public Relations. For more information, or for details about how to register to use the emergency text messaging service, visit the website at www.emergencysms.org.uk 30
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