1. Ingeniería

Service
Options
Accountability
Trust
Support
Green
Learn more at
washlaundry.com
North America’s Most
Trusted Operator of
Common Area Laundry
Rooms For More Than
65 Years.
Over 5 Million People Do
Laundry in Our 75,000
Locations Each Week!
2
Learn more at
washlaundry.com
3
Service
:: Live Customer Service 24 X 7
:: FixLaundry Mobile App for Quick Service Requests
:: Service Typically in 12 Hours or Less in Core Markets
:: Over 500,000 Service Calls Completed Annually
:: First Time Fix Rate of 95%
:: Over 575 Fleet Vehicles with GPS Tracking
:: Satellite Guided Routing and Dispatching
Service Centers utilize state-of-the-art schedule and
dispatch software to assist with timely and efficient
routing of our industry-leading field personnel.
4
Everything w
e do
begins a
nd e
nds with a
continual commitment to best-in-class service.
Learn more at
washlaundry.com/service
5
Accountability
:: Over 2 Billion Quarters Processed Annually
:: Our WASH Report Provides Unparalleled
Technology-Based Chain of Custody
:: Industry Leading Loss Prevention Team
Works Directly with Local
Law Enforcement
:: Best-in-Class Added
Machine Security
Features
:: Detailed Monthly
Accountability
Statements
6
tability, we offer peace of mind when it comes to y
n
u
o
c
c
a
our
lass
st-in-c
e
b
r
ou
rt of
on location through payment of you
a
p
m collecting
r commi
o
r
As
F
.
s
e
ssion,
nc
a
n
i
f
m
o
o
r
y
r
th an unmatched level of securit
laund
y and acc
our revenue wi
y
d
r
a
u
g
e
ountab
we saf
ility.
Learn more at
washlaundry.com/accountability
7
Th
at
’s
n people
5 millio
r
e
v
o
cing
i
v
r
s se
over 20 years on av
n
o
st in us for
erage.
i
u
r
t
t
r
i
a
e
h
c
t
o
d
l
e
plac
00
e
0
v
,
ha
65
r
ve
o
y
h
w
Trust
:: Over 65 Years of Laundry Experience
:: 98% Customer Retention Rate
:: Average Customer Tenure Over 20 Years
:: Voted “Best Laundry Service Provider in
the USA” by Apartment Finance Today
Readers 4 Years Running
:: Satisfaction Guarantee with 6-Month
Trial in Every New Business Lease
8
Learn more at
washlaundry.com/trust
9
Options
:: New or Remanufactured Energy Efficient
Speed Queen, Maytag and Whirlpool
Commercial Laundry Equipment
:: Coin or Card Payment Systems
:: Lease, Rentals, Sales, Service and
Collection Options with Flexible Terms
:: Direct Deposit of Commission Checks
:: Expedited Service Response Upgrades
:: Expert Laundry Room Design
10
Offering
m
s been
ore choice
s that suit your needs, our approach has alway
t
roduc
p
f
o
l end
to work with you to find the right b
d
s an
es.
c
i
v
ser
Learn more at
washlaundry.com/options
11
Support
:: Resident Training Services, On-Site and On-Line
:: Over 900 Customer Focused Employees with
12.8 Years Average Tenure
:: Multi-Lingual Communication
:: Rapid Refunds Initiated Online
:: Live Customer Service 24 x 7
Service, s
12
ecurity, trust and flexibility wouldn’t
t
withou
e
l
b
i
s
s
o
be p
our c
ppor
technical assistance and a sales team that makes su
o
ta
tme
mmi
nt to
each
y
t
i
l
a
e
r
to
cus
and
me
r
vic
ser
yd
ever
e,
ay.
Learn more at
washlaundry.com/support
13
Green
d is
o
o
g
t
a
Wh
ce
en practi
e
r
g
s
’
SH
WA
14
clean laundry if we have a dirty
:: ENERGY STAR Partner
::14.4 Billion Gallons of Water and 826 Million
kWh of Energy Saved Each Year at WASH
Locations
:: Cashless Laundry Rooms Conserve Energy
by Eliminating Collections
planet?
s have dramatically reduced energy consumpti
on
and water usage,
saving doll
ars and the
earth.
:: Corporate Conservation Initiatives Include
Energy-Efficient Lighting Upgrades, Use of
Hybrid Vehicles and Machine Refurbishment
:: Enhanced GPS Routing with Predictive Traffic
Monitoring for Improved Fuel Efficiencies
Learn more at
washlaundry.com/green
15
WASH is
North
America’s mo
st
trusted name in laundry service with
nces.
operations in 15 US States and all Canadian Provi
1.800.421.6897
washlaundry.com
CORPORATE HEADQUARTERS
100 N. Sepulveda Blvd., 12th Floor
El Segundo, CA 90245
800.421.6897
www.washlaundry.com