1. Healthcare

महारा
पयटन िवकास महामं डळ मय िदत, मुंबई
सी.डी.ओ. हटम स, एल.आय.सी. िब ड ग (योग े ) समोर, मादाम कामा रोड, मुंबई-400020
दूर वनी : 9122-2284 5678, 2204 4040, फॅ स : 9122-2285 2182, 2202 5421
वेबसाईट : www.maharashtratourism.gov.in,
अिभ य ती वार य मागिव याबाबत
महारा ातील पयटन
अिभ य ती
महामंडळा या
थळांची “अ”, “ब” व “क” वगवारी कर यासाठी अशासकीय सं थांकडू न
वार य मागिव यात येत आहे त. सदर अिभ य ती
संके थळावर
उपल ध
क न
दे यात
वार य मागिव याचा संपण
ू तपिशल
आला
आहे .
संकेत थळ
http://www.maharashtratourism.gov.in.
अिभ य ती वार य सादर कर याची अंितम तािरख : 31.01.2015 रोजी दुपारी 03.00 वाजेपयत.
अिभ य ती वार य उघड याची तािरख : 03.02.2015 रोजी दुपारी 03.00 वाजता.
सही/यव थापकीय संचालक
म.प.िव.म., मुंबई
:
Maharashtra Tourism Development Corporation Ltd.,
Registered Office: C.D.O. Hutments, Opp. Yogakshema (L.I.C. Building),
Madame Cama Road, Mumbai- 400 020.
Tel.- 022-22044040, Fax – 022-22852182
Website : www.maharashtratourism.gov.in,
Expression of Interest
Maharashtra Tourism Development Corporation Ltd. invites Expression of Interest from
Agency/Consultants to classify in “A”, “B”, “C” tourist destinations of Maharashtra. For details of
Expression of Interest visit our website: http://www.maharashtratourism.gov.in.
The last date of Expression of Interest Submission : 31.01.2015 at 3.00 pm
Expression of Interest Opening date : 03.02.2015 at 3.00 pm.
Sign/Managing Director
M.T.D.C., Mumbai
Terms of Reference
for
Classification of Tourist Destinations of
Maharashtra
January 2015
Last Date of submission: 31.01.2015
Rights reserved: MTDC reserves the right, without any obligation or liability, to accept or
reject any or all of the proposals at any stage of the process, to cancel or modify the process,
or any part thereof, or to vary any of the terms and conditions at any time, without assigning
any reasons whatsoever. MTDC further reserves the right to curtail the current process at
any time without assigning any reasons therefore.
TOR for Classification of Tourist Destinations of Maharashtra
Name of the Work : Terms of Reference for the appointment of Consultant for
“Classification of Tourist Destinations of Maharashtra”
CONTENTS
Sr. No.
Particulars
Page No.
1.
Tender Notice
3
2.
Background & Purpose
4
3.
Detailed Scope of Work and Responsibilities of Consultant
5
4.
Eligibility Criteria
6
5.
Approach & Methodology
6
6.
Expertise Required
6
7.
Project Deliverables & Timeline
7
8.
Evaluation Criteria
8
9.
Payment Schedule
9
10.
General Instructions to Consultants
10
Formats of Annexures:
Annexure – 1 : Pro-forma of Letter of Submission
13
Annexure – 2 : Format of Curriculum Vitae for Key Personnel
15
Annexure – 3 : Format for Project Experience Sheet
16
Annexure – 4 : Format for Financial Offer
17
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TOR for Classification of Tourist Destinations of Maharashtra
Notice Inviting TOR
Maharashtra Tourism Development Corporation (MTDC) is a registered company under
the Companies Act and is fully owned by Government of Maharashtra. MTDC has a clear
mandate from government to promote tourism in the state through systematic development of
tourism on commercial lines. MTDC has, since its inception, been involved in the development
and maintenance of the various tourist locations of Maharashtra. MTDC owns and maintains
resorts at all key tourist centers and having more resorts is on the plan.
With the vision to promote and develop tourism in Maharashtra, MTDC wishes to
classify the tourist destinations in Maharashtra. For this purpose, MTDC is desirous of appointing
a Consultant to prepare detailed project report.
Maharashtra Tourism Development Corporation (MTDC) invites Consultants to classify the
tourist destinations of Maharashtra.
Through this document MTDC is requesting Proposals from Consultants for the above mentioned
assignment.
A firm will be selected under the procedure described in this TOR.
Last Date of Submission: 31st January 2015 at 3:00 p. m.
Address for Submission:
Managing Director
Maharashtra Tourism Development Corporation Ltd.,
C.D.O. hutments, Opp. LIC (Yogakshema) Building,
Madame Cama Road, Mumbai 400020
http://www.maharashtratourism.gov.in
Phone: (022) 22845678, Fax: (022) 22852182
Sd/Managing Director,
Maharashtra Tourism Development Corporation
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TOR for Classification of Tourist Destinations of Maharashtra
1. Terms of Reference
1.1. Background & Purpose
Maharashtra Tourism Development Corporation (MTDC) is a registered company
under the Companies Act and is fully owned by Government of Maharashtra. MTDC has
a clear mandate from government to promote tourism in the state through systematic
development of tourism on commercial lines. MTDC has, since its inception, been
involved in the development and maintenance of the various tourist locations of
Maharashtra. MTDC owns and maintains resorts at all key tourist centres and having
more resorts is on the plan.
Maharashtra is geographically one of the larger states in India. It offers famous
mountain stretches with over 550 forts to visit including over 20 Sea Forts, 720 km of
coastline, the incredible vistas of its western ghats that has superb wildlife, scores of
temples with intricate carvings boasting of a large number of popular and revered
religious venues that are heavily frequented by pilgrims. Moreover the entire western
region of this State comprises of white beaches which are major hotspots for tourists.
Maharashtra has total tourist arrivals of around 64 million tourists in 2014. In the
domestic scenario, Maharashtra accounted for approximately 4% of the arrivals in India
and was ranked seventh.
The need for tourism in the state, tourist flow, the location / political / historical
value of the tourist destination, etc. has urged the Board to invite proposals for
classification of the tourist destinations through the empanelled agencies.
Tourism is an important tool for the development of Maharashtra State. Hence, the
growth of tourism sector can act as an instrument for creating a turnaround in
Maharashtra’s economic condition. For generating skilled as well as unskilled
employment, developing infrastructure facilities, increasing foreign currency exchange,
etc., MTDC needs to prioritize the progressive sectors by classifying the tourist
destinations.
4
TOR for Classification of Tourist Destinations of Maharashtra
1.2. Detailed Scope of Work and Responsibilities of Consultant:
The Consultant will be required to undertake following activities:
1. Prepare a list of tourist, religious and pilgrimage places of all the districts in
Maharashtra.
2. Design and develop parameters to determine the classification criteria of tourist
destinations across Maharashtra.
3. Classify the tourist destinations based upon the classification criteria.
4. Holding stakeholder consultations including district administration, social
groups, locals, tour operators, hotel accommodations, entrepreneurs, investors,
historians importance, tourism sector experts, etc.
5. Taking the requisite approval from the committee formed by MTDC for the
classification of destinations.
6. While determining the criteria for classification of the destinations, following
suggestive parameters should be included:
a. Historical importance of the destination
b. Geographical location of the destination
c. Population of the area where the destination is located
d. Tourist flow to the destination
e. Investments made by Government and Private sector
f. Employment opportunities generated and provided by the tourism
destinations
g. Basic facilities at the destination
h. Connectivity to the destination (transportation, communication, etc.)
i.
Accommodation facilities at the tourist destinations and presence of star
and non-star category hotels
Note: The Scope of services specified above are not exhaustive and the Consultant
shall undertake such other tasks as may be necessary to appraise the project.
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TOR for Classification of Tourist Destinations of Maharashtra
1.3. Eligibility Criteria
The bidders should satisfy the following minimum eligibility criteria and only those
who satisfy these criteria should submit the proposal with necessary supporting
documents:
1. Consultant should have an experience of preparing at least two tourism
development plans
2. Consultant should have minimum Average Annual Turnover of Rs.2 Cr. in last
3 Financial Years
3. The Firm should have an experience of providing Consultancy services in
Tourism Sector in the preceding 5 years.
1.4. Approach & Methodology
Consultant should provide a detailed methodology of their understanding of the
Terms of Reference and the scope of the services to be rendered. The Consultant should
also provide a proposed work program for the execution of the services illustrated with
bar chart of the activities. The composition of the Team, the assigned tasks and their
timings should be brought out properly using bar charts and flow diagrams.
1.5. Expertise Required
The consultant shall deploy requisite personnel, who have knowledge and
experience of tourism sector, socio-economic survey & analysis.
Key Personnel
Team Leader
Educational
Qualification
Post Graduate
in
Management
Total years
of
experience
Experience on eligible
assignments
10 Years
He / She should have
comprehensive experience
in evaluation of tourist
destinations and preparation
of tourism development
plans
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TOR for Classification of Tourist Destinations of Maharashtra
Key Personnel
Educational
Qualification
Socio-economic
Expert
Post Graduate
in Economics /
Social Science
Support Staff
(6 Nos.)
Post Graduate
in
Management
Total years
of
experience
Experience on eligible
assignments
10 Years
He / She should have
experience in Socioeconomic impact
assessment of tourism
development projects
5 Years
He / She should have
requisite experience
pertaining to tourism
projects
1.6. Project Deliverables & Timeline
As part of the Approach and Methodology, the Consultant shall propose the
timelines for the project for the deliverables mentioned below.
The above mentioned timelines are indicative only. The Consultant shall propose
and appropriate timeline as part of their approach and methodology. The timelines
proposed by the Consultants shall be considered for evaluation.
Sr.
No.
1
2
3
4
Typical Deliverable for the Project
Inception Report
Preparation of parameters / criteria for
classification
Identify and prepare a list of tourist places
in consultation with the respective district
level authorities
Classify the identified tourist places with
respect to approved criteria / parameters
Time line for
the proposed
Deliverable
(duration in
Weeks)
Cumulative
Timelines
(duration in
Weeks)
2
2
2
4
4
8
8
16
5
Stakeholder consultation
2
18
6
Submission of Draft Report
4
22
7
Submission of Final Report
2
24
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TOR for Classification of Tourist Destinations of Maharashtra
1.7. Evaluation Criteria
The proposals will be evaluated in two stages i.e. Technical Proposal and Financial
Proposal
Technical Proposal: The Technical Proposal shall be evaluated as per following:
Sr. No.
Criteria
Approach & Methodology along with Work Plan
1.
Experience of the Firm in preparation of tourism plans
2.

5 Marks for every project (maximum 5 projects)
Marks
/100
30
30
Qualification and Experience of the personnel of the
company and team suggested for the project
3.
1. Team Leader – 6 Marks
2. Socio-economic Expert – 2 Marks
3. Support Staff –2 Marks for each (maximum 12 Marks)
Comment on TOR
4.
Consultant should have minimum Average Annual
Turnover of Rs. 2 Cr. in last 3 Financial Years
5.

Rs. 3 Cr. – 3 Marks

1 Mark for additional Rs. 1 Cr.
30
5
5
Financial Proposal
The price bids of only technically qualified bidders would be opened for further
consideration. Consideration will be given to the total price offered by the consultant to
carry out the study as per the scope mentioned. The consultant (L1), who has quoted the
lowest price, will be given score of 100. The other Bidders will be allotted score relative
to the score of L1, which will be;
Financial Score = 100 x PL / P
Where
PL
=
Lowest Price; offered by L1;
P
=
Price of the proposal being considered.
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TOR for Classification of Tourist Destinations of Maharashtra
Weightage of Technical and Price Factor
The total score of each consultant will be calculated by weighting the score of
Technical Proposal and Financial Proposal as calculated above. The weightage for
Technical Proposal will be 80% and the weightage for Financial Proposal will be 20%.
Based on the weighted scores, the consultant will be ranked from highest score to lowest
score.
The successful consultant shall be selected on the basis of the combined score of the
consultant in technical and financial terms.
Any effort from any consultant to influence the process of examination,
Clarification, evaluation, and comparison of bids and in decision concerning the award of
contract may result in rejection of bid.
1.8. Payment Schedule
The Payment Schedule will be as follows and subject to timely submission of
outputs / deliverables:
Sr.
No.
Activity
Schedule of Payment
1
On submission of Inception Report
10% of Professional Fees
2
On submission of devised parameters / criteria
10% of Professional Fees
for classification
3
On submission of list of tourist places
4
On submission of classification of the
identified tourist places according to approved 20% of Professional Fees
criteria / parameter
5
Conducting stakeholder consultations
20% of Professional Fees
6
On submission of Draft Report
20% of Professional Fees
7
On submission of Final Report
10% of Professional Fees
10% of Professional Fees
9
TOR for Classification of Tourist Destinations of Maharashtra
2. General Instructions to Consultants
2.1. Introduction
The Assignment shall be implemented in accordance with the TOR. Please note that
the costs of preparing the proposal and discussions up to the contract signing,
including site visits, are not reimbursable as a direct cost of the Assignment.
The consultant shall provide professional, objective and impartial advice and at all
times hold the Client’s interests paramount, without any consideration for future
work, and strictly avoid conflicts with other assignments or their own corporate
interests.
2.2. General
The interested Consultant may submit their proposal in one sealed envelope,
super scribing on the top of the envelope “TOR for Classification of Tourist
Destinations of Maharashtra” positively by ------ AM/PM on ----/---/----- , at the
following address
Managing Director
Maharashtra Tourism Development Corporation Ltd.,
C.D.O. hutments, Opp. LIC (Yogakshema) Building,
Madame Cama Road, Mumbai 400020
http://www.maharashtratourism.gov.in
Phone: (022) 22845678, Fax: (022) 22852182
Proposals received after the due date and time shall not be entertained and
returned un-opened.
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TOR for Classification of Tourist Destinations of Maharashtra
2.3. Preparation of Proposal
Consultants shall submit their Proposal written in English language.
2.4. Confidentiality
Information relating to evaluation of proposals and recommendations concerning
awards shall not be disclosed to the Consultants who submitted the proposals or to other
persons not officially concerned with the process.
2.5. Facilities / Assistance for the appointed consultant
a. MTDC shall provide all necessary information available with them for conduct of
the assignment.
b. MTDC shall provide copies of earlier studies and reports conducted and available
with them, if any, relating to the assignment.
2.6. Additional Services
The Consultant shall, if so required by MTDC, provide the services as specified
below as additional services to those specified in the TOR.
a) Preparations of reports or additional contract documents for consideration
of proposals for carrying out of additional work.
b) Any other specialist services required by MTDC or other specifications as
may be agreed upon.
c) Any sub consultancy / appointment of expert required for the services
which are not included in scope of work but approved in writing by
MTDC.
All additional services other than minor extras without materially affecting the scope of
work will be authorized by MTDC at rates or on man month basis and under conditions
to be mutually agreed.
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TOR for Classification of Tourist Destinations of Maharashtra
2.7. Extension to Time Limit
a) If there is genuine (for reasons not attributable to the Consultant) delay to
complete the pre tender activities by the Consultant on account of reasons beyond
his control then the Consultant should obtain valid extension for the prescribed
period.
b) The payment of fees will not be made unless the valid extension is granted.
c) The decision of designate authority for granting extension shall be final and
binding. The designate authority for granting extension shall be MD, MTDC.
12
TOR for Classification of Tourist Destinations of Maharashtra
ANNEXURE 1: Pro-forma of Letter of Submission
(Print on Company's Letter Head)
To,
Managing Director
Maharashtra Tourism Development Corporation Ltd.,
Mumbai
Dear Sir,
Sub: “Proposal for the Appointment of Consultant for Classification of Tourist
Destinations of Maharashtra”
I/We, the undersigned, wish to participate for the referenced contract and declare the
following:
i.
With reference to your TOR, I/We, having examined the Document and
understood its contents, hereby submit my/our submission for the aforesaid
Project. The Application is Unconditional and Unqualified.
ii.
We have enclosed an EMD of Rs. ------------- (Rupees ---------------------- only) in
the form of a Demand Draft No._______ dated _______drawn in favour of
“MTDC, Mumbai”, drawn on___________.
iii.
We acknowledge that all statements made and information supplied in enclosed
here in with is true and correct.
iv.
We acknowledge that we have submitted all information and details necessary for
this TOR and have no further pertinent information to submit.
v.
Managing Director, MTDC, Mumbai and/or its authorized representatives are
hereby authorized to conduct any inquiries or investigations to verify the
statements, documents and information submitted in connection with this
Application, and to seek clarification from our bankers and clients. This Letter
will also serve as authorization for any individual or authorized representative of
any institution referred to in the supporting information, to provide such
information deemed necessary and as requested by the Managing Director,
MTDC, Mumbai.
vi.
We hereby state that we have read and understood the terms and conditions of the
bid documents and agree to abide by them. We further agree to undertake the said
project / work to the satisfaction of the Managing Director, MTDC, Mumbai and
as per the terms and conditions of the TOR.
vii.
We have enclosed the Original Bid Documents duly initialled on all pages as a
token of our acceptance of the terms and conditions of the bid documents.
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TOR for Classification of Tourist Destinations of Maharashtra
viii.
Managing Director, MTDC, Mumbai and/or its authorized representatives may
contact the following nodal persons for further information on any aspects of the
Application:
Contact Person : 1
Contact Person : 2
Name
Address
Telephone No.
E-mail ID
ix.
This proposal is made in the full understanding that the Managing Director,
MTDC, Mumbai reserves the right to reject or accept any or all proposals without
any obligation to inform the Consultant about the grounds of same.
The undersigned declare that the statements made and the information provided in
the duly completed Documents are complete, true, and correct in every detail. We
also understand that in the event of any information furnished by us being found
later on to be incorrect or any material information having been suppressed, any
tender submitted by us on that basis of may not be considered.
x.
Name & Designation of the Authorized Signatory
Name & Seal of the Company
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TOR for Classification of Tourist Destinations of Maharashtra
ANNEXURE 2: Format of Curriculum Vitae for Key Personnel
a)
b)
c)
d)
Name of the Person
Proposed Position in Project
No. of Years with the Firm
Total Experience
:
:
:
:
_____ Years
_____ Years
e) Professional Qualification
 (Name of Degree, University, Year of Passing)
f) Key Achievements / Experience

g) Membership of Professional Societies / Institutions, if any
 (Name of Society / Institution)
h) Employment Record
(Starting with present position, list in reverse chronological order, for every employment held)
Name of the Employer
i) Project Experience
Project Name
Client Name
Duration of Employment
Project Cost
(Rs.in Cr.)
j) Training Courses and Workshops Attended (if any)
Description
Year
Remarks /
Responsibility handled
Conducted by
15
TOR for Classification of Tourist Destinations of Maharashtra
ANNEXURE 3: Format for Project Experience
The following information should be provided in the format below for each
reference assignment for which your firm was legally contracted by the Client stated as a
corporate entity or as a one of the major Consultant in a consortium.
Sector: Tourism
Country
Name of the Project:
Location within the country
Location: __________, State: ___________
Name of the Client
Start Date
Completion Date
(Month / Year)
Name of the associated firms (if any):
Project No.
Professional staff & man months
provided by our company
Staff: ____
MM: ____ Months
Address of the client
Approximate Project Cost
Rs.
No. of man-months provided by the
associated firms
Staff & Functions:
1.
2.
Brief Description of the Project:
Scope of services rendered by the company
Note : Please provide a copy of Certificate / Work Order / Agreement from the client.
16
TOR for Classification of Tourist Destinations of Maharashtra
ANNEXURE 4: Format for Financial Offer
Date: ……/……/2014
To
Managing Director
Maharashtra Tourism Development Corporation Ltd.,
Mumbai
Dear Sir,
Sub: “Proposal for the Appointment of Consultant for Classification of Tourist
Destinations of Maharashtra”
I/We offer to complete the Project as per scope of work specified in the TOR and
on the stipulated terms and conditions and other particulars therein and I/We hereby
submit the offer as follows:
1) The total consultancy fee for:
Sr.
No.
1
Nature of Services
Amount in Rs.
“Classification of Tourist Destinations of
Maharashtra”
2) The above Consultancy Fees is inclusive of the cost of manpower, travel, accommodation,
printing & stationery and other expenses, all taxes and duties except Service Tax.
3) This bid and all other details furnished by us in the Envelope shall constitute a part of my/our
offer. I/We understand that you are not bound to accept the lowest or any bid you receive.
4) I/We agree that my/our offer shall remain valid for a period of 120 days from the last date
prescribed for submission of bid.
5) I/We have carefully read all the terms & conditions of the TOR. TOR has been duly signed on
each page in token of having accepted all the terms of conditions therein are submitted
herewith in the Envelope.
Yours faithfully,
Signature & Seal
Company Name and Address
17