PW&WCBA EAST The Premier Conference Brand for Advancing Collaboration through Practice MARCH 23–24, 2015 THE GRAND FLORIDIAN ORLANDO, FL ACCELERATING DEVELOPMENT AT THE RATE OF CHANGE In-depth Sessions with Clear & Actionable Takeaways Focused On: • How to Win at the Game of Office Politics • Optimizing Presentation Impact & Stage Presence • Practical Tools & Tactics to Enhance Delivery & Change Management • Strengthening Your Soft Skills & Win at the Game of Office Politics, Jo Miller, CEO, WOMEN’S LEADERSHIP COACHING, INC. Strategic Leadership • Leveraging Visual Thinking in Project Management • The True Value of an Agile Process for You & Your Organization • Simplifying Project Management • Creative Problem Solving Participating Companies Agenda Redefining a City, Kim Schaefer, Director of Communications, DOWNTOWN PROJECT PW&WCBA EAST delivers 24PDU/CDUs w w w. p r o j e c t w o r l d . c o m Register Now We’re happy to announce we’re bringing PW&WCBA to the East Coast in March 2015! Meet Your Conference Chairs In response to overwhelming demand, we’re thrilled to bring PW&WCBA to the East Coast! Featuring the very best case studies and in-depth skill building sessions, plus debuting NEW unique content, this event will dramatically accelerate your development. More than ever before, PW&WCBA 2015 is focused on practicality and tangibility, through visionary speakers and focus areas that matter to you and your role, helping to accelerate future success. Chuck Millhollan, Vice President of Process Improvement & Execution, FARM CREDIT MID-AMERICA The 2015 EAST PROGRAM is designed with courses for all training levels, a robust agenda, and most importantly tangible lessons which you can begin implementing the day you return to your office, making you even more valuable to your organization. Re-examine how to identify opportunities and track their success. Understand what it means to be an effective leader in a virtual and multicultural world. Explore the future role of project managers and business analysts within the corporation. The 2015 PW&WCBA Experience includes: • More Interactive Sessions Focused on Collaboration & Networking • Larger Offering of Workshops Targeted to YOUR Specific Needs Romina Kunstadter, Conference Producer, Marketing & Business Strategy Division, IIR REGISTER NOW > MARCH 23–24, 2015 • THE GRAND FLORIDIAN • ORLANDO, FL William Greenwald, Executive Coach, Founder & Chief Neuroleaderologist, WINDSOR LEADERSHIP GROUP, LLC. Chuck is the Vice President of Process Improvement & Execution for Farm Credit Mid-America. He has over 25 years of experience in personnel management, quality management, and project, program & portfolio management. Past positions include Director of Program Management for Churchill Downs Incorporated and Manager of the Applications Engineering Project Management Office for Humana Inc. You can find additional information about Chuck via his online business card at www.millhollan.net. William J. Greenwald is founder and Chief Neuroleaderologist at the Windsor Leadership Group, a global executive development and leadership-coaching firm specializing in the neuropsychology of team and human behavior. William helps organizations and senior leaders leverage neuroscience to catalyze optimal levels of leadership effectiveness, while building high performance leadership teams and service cultures. William received his graduate training in clinical psychology at Harvard University and also holds two graduate degrees from the University of Pennsylvania (yes, he’s a certified “academia” nut). He is a frequent lecturer at many universities, including Wharton Business School (where he also serves as an Executive Coach). w w w. p r o j e c t w o r l d . c o m 2 NAVIGATING THE PROGRAM MONDAY • MARCH 23, 2015 7:30 Registration & Breakfast 8:00 OFFICIAL WELCOME FROM CONFERENCE CHAIRS Chuck Millhollan, Vice President of Process Improvement & Execution, FARM CREDIT MID-AMERICA William Greenwald, Executive Coach, Founder & Chief Neuroleaderologist, WINDSOR LEADERSHIP GROUP, LLC. 8:30 Keynote: Change is Tough; The Alternative is Tougher. Chuck Millhollan, Vice President of Process Improvement & Execution, FARM CREDIT MID-AMERICA 9:30 Keynote: Redefining a City Kim Schaefer, Director of Communications, DOWNTOWN PROJECT 10:15 Morning Networking Break 10:45 Workshop: Win at the Game of Office Politics Jo Miller, CEO, WOMEN’S LEADERSHIP COACHING, INC. 10:45 Workshop: Part I: Introduction to the Cynefin Framework Russell M. Field, Business Process Analyst, THE BOEING COMPANY 12:45 Working Lunch Round Table Topics 1:45 Case Study: What the Hell is Agile Anyway? How do Project Managers and Business Analysts Fit into the Agile World? Chuck Millhollan, Vice President of Process Improvement & Execution, FARM CREDIT MID-AMERICA 1:45 Workshop: Story to Stage: The Art Behind the Science of Presentation Excellence William Greenwald, Executive Coach, Founder & Chief Neuroleaderologist, WINDSOR LEADERSHIP GROUP, LLC. 2:30 Case Study: Complex Projects: Our Gated Marathon to Save Lives Todd Campbell, PMP, Project Manager, National Public Cord Blood Bank, CANADIAN BLOOD SERVICES 3:15 Case Study: Debugging the Myths of Agile — The True Value of an Agile Process for you and your Workplace Bryan Winsko, Agile Project Manager, PMI 4:00 Afternoon Networking Break 4:30 Lessons Learned & Current Challenges Chuck Millhollan, Vice President of Process Improvement & Execution, FARM CREDIT MID-AMERICA William Greenwald, Executive Coach, Founder & Chief Neuroleaderologist, WINDSOR LEADERSHIP GROUP, LLC. 5:30 Cocktails & Networking TUESDAY • MARCH 24, 2015 7:30 Registration & Breakfast 8:00 Welcome from Conference Chairs Chuck Millhollan, Vice President of Process Improvement & Execution, FARM CREDIT MID-AMERICA William Greenwald, Executive Coach, Founder & Chief Neuroleaderologist, WINDSOR LEADERSHIP GROUP, LLC. 8:15 Keynote: Become a Person of Influence Jo Miller, CEO, WOMEN’S LEADERSHIP COACHING, INC. 9:45 Morning Networking Break 10:15 Keynote: Session Soon to Be Announced Check Back Soon for Additional Details 11:00 Keynote: Session Soon to Be Announced Check Back Soon for Additional Details 11:00 Workshop: Part II: Exploring the Cynefin Framework & Complex Systems Russell M. Field, Business Process Analyst, THE BOEING COMPANY 1:00 Working Lunch Round Table Topics 2:00 Workshop: Project Management: Simplify Don’t Control Lou Russell, CEO, Learning Facilitator, RUSSELL MARTIN & ASSOCIATES 2:00 The Goldilocks Solution: Getting it Just Right Jan Asbjornsen, SCPM, Program Manager, Law & Corporate Affairs, STARBUCKS COFFEE COMPANY 2:30 Case Study: Leveraging Visual Thinking in Project Management Paul R. Williams, Vice President, Operations & Technology PMO Lead, ASSOCIATED BANK, N.A. 3:15 Case Study: Creative Problem Solving via Internal Incubators Lori Heino-Royer, CPA, Director Business Innovation and Project Management Office, DAIMELR TRUCKS NORTH AMERICA 4:00 Afternoon Networking Break 4:30 Speed Mentoring & Official Close Chuck Millhollan, Vice President of Process Improvement & Execution, FARM CREDIT MID-AMERICA William Greenwald, Executive Coach, Founder & Chief Neuroleaderologist, WINDSOR LEADERSHIP GROUP, LLC. REGISTER NOW > 5:30 Close of Conference MARCH 23–24, 2015 • THE GRAND FLORIDIAN • ORLANDO, FL w w w. p r o j e c t w o r l d . c o m 3 Day 1 Monday, March 23, 2015 7:30 Registration & Breakfast 8:00 Official Welcome from Conference Chairs Chuck Millhollan, Vice President of Process Improvement & Execution, FARM CREDIT MID-AMERICA William Greenwald, Executive Coach, Founder & Chief Neuroleaderologist, WINDSOR LEADERSHIP GROUP, LLC. 8:30 Keynote: Change is Tough; The Alternative is Tougher. A Case Study on Organization-Wide Change Management Emphasizing Practical Approaches and Lessons Learned Chuck Millhollan, Vice President of Process Improvement & Execution, FARM CREDIT MID-AMERICA This multifaceted Farm Credit Mid-America case study incorporates strategic portfolio management, the practical application of Lean concepts in a service organization, a complex program impacting every employee in one of the largest associations in the Farm Credit System, and a multi-year change management initiative on the organization’s Journey to 2020. Special attention is given to the practical tools and tactics the Farm Credit Mid-America teams have used to enhance delivery and change management. 9:30 Keynote: Redefining a City Kim Schaefer, Director of Communications, DOWNTOWN PROJECT Las Vegas is a city that evokes a very specific public perception. By helping to revitalize a Downtown neighborhood that has been in a state of decline for many years, Downtown Project is helping to redefine the image of the city itself. Rather than a place where what “happens here stays here,” the company is working to create an environment of entrepreneurship, learning, collaboration, innovation, and creativity that it hopes will inspire communities around the world. By investing in tech startups, owner-operated small businesses, arts, education, and real estate development, Downtown Project is helping to change the future of Downtown Las Vegas. 10:15 Morning Networking Break A lot of great networking and beneficial topics for anybody that deals with projects regardless of their role. — Mary Ann Bender ALLSTATE COLLABORATE & EXPLORE: At PW&WCBA, your experience extends beyond the two-day event. PW&WCBA is a community whose goal is cohesiveness — mass collaboration and sharing of the smartest, most accomplished thought leaders across industries. We encourage you to participate in the discussions, debates and story sharing happening every minute on our online forum. REGISTER NOW > MARCH 23–24, 2015 • THE GRAND FLORIDIAN • ORLANDO, FL Twitter: @Project_World Blog: pwwcbablog.iirusa.com Facebook: ProjectWorld & World Congress for Business Analysts LinkedIn: ProjectWorld & World Congress for Business Analysts w w w. p r o j e c t w o r l d . c o m 4 Day 1 Monday, March 23, 2015 10:45–12:45 We Have Two Sessions Running Concurrently, Choose the One that Best Fits Your Needs Workshop: Win at the Game of Office Politics Workshop: Part I: Introduction to the Cynefin Framework Jo Miller, CEO, WOMEN’S LEADERSHIP COACHING, INC. Russell M. Field, Business Process Analyst, THE BOEING COMPANY It is possible to navigate office politics without becoming a political animal. *This material involves four hours delivered in two sessions of two hours each on separate days. As careers author Erin Burt has noted, “…avoiding (office) politics altogether can be deadly for your career. Every workplace has an intricate system of power, and you can — and should — work it ethically to your best advantage.” In this workshop, discover the unwritten “rules of the game” at work, and how to navigate them with effectively. Learn the dynamics of power in your organization. Create a powerful workplace network — and access hidden resources and opportunities. This interactive, highly practical workshop includes: • Why office politics can be the #1 “career killer” • The difference between organizational awareness and office politics • The Shadow Organization Map: A tool for understanding the hidden dynamics in your organization Break (10 minutes) • How to identify the unwritten, unspoken “Rules of the Game” • Four ways to generation quick wins. Day one will introduce the Cynefin framework as a tool for making sense of the complex world around us. Participants will learn some reasons that “best practices” don’t always work, how complex environments can be recognized, and how we can use those insights to better assess and assign tasks. OR Topics Include: • “Best Intentions Gone Awry: Why Best Practices Fail” “Best practices” don’t always work as intended, and sometimes they don’t work at all. But the reasons are often more about our environments. In this presentation, we examine the nature and evolution of best practices, with the backdrop of a real-life story taken from the Harvard Business Review. We explore three types of natural systems, which influence our daily lives and actually limit the success of “best practices”. The session concludes with lessons learned on “’best practices’ for best practices”. • “Hi-Ho, Hi-Ho, Cynefin We All Go: The Cynefin Framework in Work Characterization and Assignment” This presentation explores how task types, environment, and entrained thinking can make our work and its management incredibly difficult or significantly clearer. We’ll look at how different combinations of task and environment can affect work assignment, some concepts on cognitive diversity in work groups, and thoughts on leveraging Cynefin concepts in matching work and people. 12:45 Working Lunch Round Table Topics SHOWCASE YOUR EXPERTISE! For more information on all sponsorship and exhibit opportunities, please contact Jon Saxe, Senior Business Development Manager at [email protected] or 646.895.7467. For more information about becoming a strategic media partner, contact our Marketing Manager, Kacey Anderson at [email protected] or 646.895.7317. If you are interested in speaking on the 2015 program please contact the PW&WCBA Conference Producer, Romina Kunstadter at [email protected] or 646.895.7453. REGISTER NOW > INTRODUCING OUR ALL NEW CORPORATE SPONSORSHIP PROGRAM: Are you interested in training a department or sending a large group to PW&WCBA in 2014? Our brand new program offers your team the best registration rates available, exclusive branding opportunities, fast track registration onsite and more. For more information on becoming a corporate sponsor at PW&WCBA, please contact Kacey Anderson at [email protected] or 646.895.7317. MARCH 23–24, 2015 • THE GRAND FLORIDIAN • ORLANDO, FL w w w. p r o j e c t w o r l d . c o m 5 Day 1 Monday, March 23, 2015 1:45–3:45 We Have Two Sessions Running Concurrently, Choose the One that Best Fits Your Needs Workshop: Story to Stage: The Art Behind the Science of Presentation Excellence 1:45 Case Study: What the Hell is Agile Anyway? How do Project Managers William Greenwald, Executive Coach, Founder & Chief Neuroleaderologist, WINDSOR LEADERSHIP GROUP, LLC. Chuck Millhollan, Vice President of Process Improvement & Execution, FARM CREDIT MID-AMERICA The ability to construct a great story while holding mastery of the stage is a powerful, priceless skill for leaders to leverage for a LIFETIME. In this fun, highly engaging, and high-impact workshop, leaders are immersed in various evidenced-based and empirically defined leading practice models required to reach the pinnacle of oratory mastery (for use at home and at work). Leaders will learn the fundamental principles and best practices of presentation “design and delivery” from numerous pioneers in the field and from current day “TEDx” superstars. Further, leaders will personally explore the art of improv and “Story” through the lens of Hollywood, including writing the outline for their own movie script by leveraging authentic Hollywood-style templates used in Hollywood for million-dollar pitches and screenplays (of course, these pitch and story templates can be leveraged when “presenting” to secure funding or resources for your next big idea). Lastly, leaders will be exposed to the secrets of body language (CIA style) and explore ways to leverage this new learning to optimize presentation impact and stage presence. and Business Analysts Fit into the Agile World? We fear what we do not fully understand, and we tend to fill in the gaps with inaccurate assumptions in the absence of information. This presentation addresses the myths that agile methodologies do not need project management and agile teams do not need business analysis. Being flexible and responding to evolving user needs and priorities is not new; any savvy, experienced project manager or business analyst can describe the importance of focusing delivery on value as seen in the eyes of the beholder. Hmmm…smells like agile! OR 2:30 Case Study: Complex Projects: Our Gated Marathon to Save Lives Todd Campbell, PMP, Project Manager, National Public Cord Blood Bank, CANADIAN BLOOD SERVICES When the project team at Canadian Blood Services set out to establish a national, public cord blood bank, they knew it would be a long, complex project involving many stakeholders. And, as the marathon progressed, it became clear that any challenge could be overcome, even a mountain. Learn how the project team collaborated with stakeholders and managed change/expectations, using the phase-gate project model, and yes, even climbed a mountain. The key motivation for building a national, public cord blood bank is to provide stem cell transplant opportunities for both Canadian and international patients, to help save more lives. 3:15 Case Study: Debugging the Myths of Agile — The True Value of an Agile Process for you and your Workplace Bryan Winsko, Agile Project Manager, PMI Have you ever heard someone say that “We have to move to an agile process so that we can deliver faster to production”? Can this really be done and does Agile really help you get to production quicker. The answer is both yes and no, and for some situations and some organizations, an Agile methodology may make things worse. In this session we will talk about real life examples that “I experienced, that I was there for…..not something I read or I heard about” where an Agile methodology truly made a positive difference as well as some examples where it was a mistake to move to an Agile methodology. We will talk about the common threads for both the successes and failures as well as what paths could have been taken to avoid those mistakes. We will also talk about the “Three Factors” that need to be considered on whether or not you should or should not implement an Agile methodology completely or implementing a hybrid Agile solution. 4:00 Afternoon Networking Break REGISTER NOW > MARCH 23–24, 2015 • THE GRAND FLORIDIAN • ORLANDO, FL w w w. p r o j e c t w o r l d . c o m 6 Day 1 Monday, March 23, 2015 4:30 Lessons Learned & Current Challenges Chuck Millhollan, Vice President of Process Improvement & Execution, FARM CREDIT MID-AMERICA William Greenwald, Executive Coach, Founder & Chief Neuroleaderologist, WINDSOR LEADERSHIP GROUP, LLC. Details on this Session Coming Soon 5:30 Cocktails & Conversation 6:30 Close of Conference Day One Day 2 Tuesday, March 24, 2015 7:30 Registration & Breakfast 8:00 Welcome from Conference Chairs Chuck Millhollan, Vice President of Process Improvement & Execution, FARM CREDIT MID-AMERICA William Greenwald, Executive Coach, Founder & Chief Neuroleaderologist, WINDSOR LEADERSHIP GROUP, LLC. 8:15 Keynote: Become a Person of Influence Jo Miller, CEO, WOMEN’S LEADERSHIP COACHING, INC. Those who break through into senior leadership positions get there by mastering the art of influence. Explore ways to gain a voice and a seat at the table in your company. Understand the mechanisms of power within your organization and identify six sources of influence you may not be fully utilizing. In this session, explore ways to gain buy-in for ideas, enhance your credibility, and make a larger impact in business, through understanding the mechanisms of power and influence. This interactive, highly practical workshop includes: • Why influencing skills are critical for emerging leaders • The critical success factor for becoming a person of influence and projecting leadership presence • The characteristics of great influencers • In-depth exploration of six facets of influence for emerging to take greater advantage of • Self-assessment of influencing strengths, weaknesses, and areas for development. 9:45 Morning Networking Break Had very practical sessions, events that encouraged networking. Many ideas brought up to help solve problems in our own organizations. — Jennifer Walton, Visa REGISTER NOW > MARCH 23–24, 2015 • THE GRAND FLORIDIAN • ORLANDO, FL w w w. p r o j e c t w o r l d . c o m 7 Day 2 Tuesday, March 24, 2015 10:15 Keynote: Session Soon to be Announced Check Back Soon for Additional Details 11:00–1:00 We Have Two Sessions Running Concurrently, Choose the One that Best Fits Your Needs Workshop: EQ for Improved Decision Making Workshop: Part II: Exploring the Cynefin Framework & Complex Systems Lou Russell, CEO, Learning Facilitator, RUSSELL MARTIN & ASSOCIATES Russell M. Field, Business Process Analyst, THE BOEING COMPANY As stress increases through multitasking, each of us faces the same question: How do I keep my energy from being sucked up by others? Stress degrades the emotional state creating rework which increases stress, and the cycle spins out of control. In this session, you’ll learn what happens to your brain when you are stressed, how to identify triggers to prevent shutdown, and ways to eliminate the rework created by working when your brain is shut-down. Leveraging the Behavioral Intelligence assessment prior to the session, you will receive data specific to your own emotional awareness and regulation, and learn ways to manage your emotions to more productive results. Day two continues exploring the Cynefin framework and complex systems as they relate to precedence networks and project management. The session will then look at cognitive bias and how it can derail meetings and decision-making in the project environment. OR Topics Include: “Gang Aft Agley: Protecting Our Best-Laid Plans (and other networks)” This presentation provides a means of mapping network entities to the domains of the Cynefin Framework to provide a deeper insight on the interdependence of network segments and potential impacts on the network as a whole. In this session we explore concepts of complexity, a method for identifying and mapping complexity within a network, and key strategies for dealing with that deeper insight. While this approach can be applied to a range of network types, we focus here on its application to project networks. Ultimately, the goal of this presentation is to provide a more robust and/or resilient network control approach and increased potential for meeting schedule commitments and affordability targets. “Right Answer, Wrong Question: How Cognitive Bias Derails Meetings and Affects Our Decisions” Are we thinking like a caveman when considering important issues? We perceive, analyze, and make decisions every minute of every day. Most of them don’t have earth-shaking consequences, but some can. This presentation looks at how some common cognitive biases can have uncommon effects on how we assess situations and draw conclusions, with a particular look at how they can influence the conduct and outcome of the typical “business meeting” — a major forum for communication and decision-making. A very minor tweak in how we look at things can have a tremendous impact on our business for decades to come; see what can happen, and some steps we can take to mitigate those risks. 1:00 Working Lunch Round Table Topics REGISTER NOW > MARCH 23–24, 2015 • THE GRAND FLORIDIAN • ORLANDO, FL w w w. p r o j e c t w o r l d . c o m 8 Day 2 Tuesday, March 24, 2015 2:00–4:00 We Have Two Tracks Running Concurrently, Choose the One that Best Fits Your Needs Workshop: Project Management: Simplify Don’t Control 2:00 Case Study: The Goldilocks Solution: Getting it Just Right Jan Asbjornsen, SCPM, Program Manager, Law & Corporate Affairs, STARBUCKS COFFEE COMPANY Lou Russell, CEO, Learning Facilitator, RUSSELL MARTIN & ASSOCIATES Years ago when people were dedicated to one project and email did not exist, there was time for work break down (WBS) structures, loading factors, critical paths, and complicated project plans. Today, projects are Flashmobs: people come together for 1 hour meetings to make very little progress then disappear to the next ineffective meeting. Given the multitasking, matrixed chaos of work, how can we leverage a simpler set of tools to collaborate and communicate? How can we abandon the concept of control and instead focus on getting bad news earlier? Bring a project — in this session you will actually complete a Project Charter. OR What does Goldilocks have in common with a project management professional? How about addressing a situation in a manner that is just right: not too much or too little. Whether you are managing projects, programs, or a PMO; how do you determine what the right size is for methodologies, tools, etc.? Leave this presentation with a pragmatic checklist of things to consider to when resolving this dilemma. Jan will share her learnings from 20+ years in portfolio, project, program, and PMO development and management in a variety of departments; marketing to IT, from a 2 person PMO to a 45+ person PMO. 2:45 Case Study: Leveraging Visual Thinking in Project Management Paul R. Williams, Leader of Project Management, PAI FACT: 75% of the brain’s neuroreceptors are devoted to processing visual information. That’s 60 times more than are devoted to hearing! Project Managers and Business Analysts alike are accountable for understanding, and helping others understand, all aspects of a project. When planning, designing and communicating said project, sometimes words alone aren’t able to provide a clear picture. That’s where visual thinking and reporting tools can help! This presentation provides attendees with additional tools for their management toolbox with respect to creative problem solving, task planning and reporting project-based metrics and results. 3:30 Case Study: Creative Problem Solving via Internal Incubators at Daimler Trucks Lori Heino-Royer, CPA, Director Business Innovation and Project Management Office, DAIMELR TRUCKS NORTH AMERICA Successful project management requires using your influence to creatively solve corporate problems. High-tech incubators can be successfully adapted in organizations to yield results to everyday issues. Leveraging employees allows you to build better relationships and tap into their vast detailed knowledge of your corporation. This presentation shares the journey of creating structure, leading the process and the results obtained from an internal incubator implemented at Daimler Trucks. Session will explore: • How to Structure an internal incubator • Why it can work in your organization — ideas are everywhere • Breaking Down the Silos 4:15 Afternoon Break 4:30 Speed Mentoring & Official Close Chuck Millhollan, Vice President of Process Improvement & Execution, FARM CREDIT MID-AMERICA William Greenwald, Executive Coach, Founder & Chief Neuroleaderologist, WINDSOR LEADERSHIP GROUP, LLC. Additional Details Coming Soon 5:30 Close of Conference REGISTER NOW > MARCH 23–24, 2015 • THE GRAND FLORIDIAN • ORLANDO, FL w w w. p r o j e c t w o r l d . c o m 9 MEET THE SPEAKERS Jo Miller, CEO, WOMEN’S LEADERSHIP COACHING, INC. Paul R. Williams, Leader of Project Management, PAI A leading authority on career advancement and leadership, Jo Miller is a sought-after, dynamic, and engaging speaker, delivering more than 60 speaking presentations — often return engagements — annually to audiences of up to 1,200. She has traveled widely in Europe, North America, Asia Pacific, and the Middle East to deliver keynotes and teach workshops for leadership conferences, professional associations, and Fortune 1000 corporate employee groups. Paul R. Williams is the Leader of Project Management for Plan Administrators, Inc (PAi), and in that role is responsible for the leadership of the project portfolio management function at PAi including oversight and execution of the portfolio-based strategic project roadmap. Paul Williams has over twenty years of project, program & portfolio management leadership experience in information technology, innovation management and strategic business initiatives and is a frequent speaker on project management topics. Kim Schaefer, Director of Communications, DOWNTOWN PROJECT Russell M. Field, Business Process Analyst, THE BOEING COMPANY Kim Schaefer is Director of Communications for Downtown Project. Her work encompasses a wide variety of communications needs for the organization including the creation of content for downtownproject.com, branding, media relations, social media, and community outreach. She represents Downtown Project as a regular speaker to conferences and organizations across the country. Additionally, she has been featured on Bloomberg News, National Geographic’s Brain Games, and the ABC daytime talk show The Chew. Lou Russell, CEO, Learning Facilitator, RUSSELL MARTIN & ASSOCIATES Russell M. Field is a Business Process Analyst for Boeing Commercial Airplanes who has lectured and consulted internationally. He is a former Continuous Quality Improvement leader/facilitator, Statistical Process Control analyst, and instructor on integrating ERP/MRP systems with Lean Manufacturing techniques. Jan Asbjornsen, Program Manager, Law & Corporate Affairs, STARBUCKS COFFEE COMPANY Lou Russell is the CEO/Queen of RMA, an executive consultant, speaker and author whose passion is to grow companies by growing their people. Through speaking, training, and writing, Lou draws on 30 years of helping organizations achieve their full potential. She inspires improvement in leadership, project management, and individual learning. Lou’s upbeat style, humorous stories with on-the-ground experience will give you enthusiasm and tools to improve the bottom line. You will be moving, laughing, participating, inspired and challenged. Most importantly to Lou, you will learn. Todd Campbell, PMP, Project Manager, National Public Cord Blood Bank, CANADIAN BLOOD SERVICES odd provides project leadership in establishing and operating T Canadian Blood Services’ National Public Cord Blood Bank. He has been with Canadian Blood Services for 10 years, having responsibilities in interactive solutions for transfusable products, as well as change leadership for organ registries. Jan is a Stanford Certified Project Manager who is currently a Starbucks Law & Corporate Affairs program manager responsible for the project office. Previously, she co-created and managed the IT PMO for a decade, including responsibility for: portfolio management, project methodology, systems and tools, training, as well as managing teams of contract project managers and project administrators. Previously, she spent 18 years in wireless bringing quality and project and portfolio management principles and methodologies to marketing, call centers, and IT. She has coached teams in the Czech Republic, England, Australia, and China. Lori Heino-Royer, CPA, Director Business Innovation and Project Management Office, DAIMELR TRUCKS NORTH AMERICA rior to joining Canadian Blood Services he spent several years in P private sector and self-employed roles in the areas of interactive solutions, marketing and communications. Todd holds a bachelor’s degree in mass communication from Carleton University, and is a registered project management professional with the PMI. REGISTER NOW > MARCH 23–24, 2015 • THE GRAND FLORIDIAN • ORLANDO, FL Lori is an impressive mix of a project manager and operations manager, with a finance background that morphed into innovation throughout her career. After starting her career as a Certified Public Accountant, she recognized that she was more interested in the process involved with delivering financial results than the accounting of those results. In the tactical realm, she manages creativity, processes, collaboration, timelines, budgets and the teams involved, and on the strategic side, she assesses situations determines the weak points and develops solutions. w w w. p r o j e c t w o r l d . c o m 10 3 EASY WAYS TO REGISTER PW& A WBC 888.670.8200 or 941.554.3500 Int’l [email protected] include code M2719 www.projectworld.com Package Option Pricing: Register by December 19th & Save $500 Register by January 23rd & Save $400 Register by February 20th & Save $300 Register by March 20th & Save $200 Standard & Onsite Rate Days 1 & 2 $1,995 $2,095 $2,195 $2,295 $2,495 Tiered pricing is valid through expiration date. New pricing takes effect at specific dates indicated. All fees must be paid in full by expiration date or your price will increase to the next level tier. DATE & VENUE YOUR REGISTRATION INCLUDES •Morning coffee and afternoon lunch •Full conference presentations in electronic format & speaker handouts* •A copy of the Executive Summary distributed via email after the event •Opportunity to meet 1-on-1 with speakers NOTE: We do try our best to secure all of the presentations from our speakers for you. Occasionally, distribution of presentation materials is prohibited by the speaker or their respective company. Thank you for understanding. REGISTRATION DISCOUNTS ARE AVAILABLE IF •You are a Government, Not-for-Profit or Academic Professional, you quality for a 30% discount off the standard and onsite rate March 23–24 • Disney’s Grand Floridian Resort & Spa March 23–24, 2015 Disney’s Grand Floridian Resort & Spa 4401 Floridian Way Lake Buena Vista, Florida 32830-8451 Main Number (407) 824-3000 Reservations: (407) 934-7639 HOTEL RESERVATIONS Reservations will be open by January 5th, 2015. To book your hotel stay, contact the hotel directly by calling the reservation department at (407) 934-7639 and asking for the “Project World” rate. The negotiated rate will be available until February, 28th 2015 or until sold out. The discounted room rate is $259 + tax per night. REGISTER NOW > •Your company is sponsoring, you qualify for a 25% discount off the standard & onsite rate •Your company is speaking, you qualify for a 20% discount off the standard & onsite rate •If you are a PMI or IIBA member, you qualify for a 20% discount off the standard & onsite rate NOTE: No two discounts can be combined. Please note that early registration discounts may be a better value than some of the discount opportunities here, so please register today. PAYMENTS Due to unforeseen circumstances, the program may change & IIR reserves the right to alter the venue and/or speakers. Payments may be made by check, Visa, MasterCard, Discover, Diners Club or American Express. Please make all checks payable to the “Institute for International Research, Inc.” and write the name of the delegate(s) on the face of the check, as well as our reference code: M2720. If payment has not been received prior to registration the morning of the conference, a credit card hold will be required. ATTEND IN A GROUP & SAVE, PLUS GET GROUP PERKS! CANCELLATION POLICY SAVE SEND 30% on the standard rate Group of 8–10 25% on the standard rate Group of 5–7 20% on the standard rate Group of 3–4 15% on the standard rate Group of 2 Groups of 11+ Contact Kacey Anderson at [email protected] for customized group pricing. NOTE: All registrations must take place at the same time for discount structures to apply. For information on custom group packages and standard group discounts, call Kacey Anderson at 646.895.7317. AUXILIARY AID Any disable individual desiring auxiliary aid for this conference should notify IIR at least 3 weeks prior to the conference in writing, by faxing 212.661.6045. WHAT SHOULD I WEAR Casual & comfortable attire is suggested. We recommend bringing a sweater, as the conference room may be cool. INCORRECT MAILING INFORMATION If you are receiving multiple mailings, have updated information, or would like to be removed from our database, please contact our database department at 646.895.7417. MARCH 23–24, 2015 • THE GRAND FLORIDIAN • ORLANDO, FL If you need to make any changes or have any questions, please feel free to contact us via email at [email protected]. Cancellations must be in writing and must be received by IIR prior to 10 business days before the start of the event (February 9, 2015). Upon receipt of a timely cancellation notice, IIR will issue a credit voucher for the full amount of your payment, which may be applied towards registration fees at any future IIR event held within 6 months after issuance (the “Expiration Date”). All credit vouchers shall automatically expire on the Expiration Date and shall thereupon become void. In lieu of issuance of a credit voucher, at your request, IIR will issue a refund less a $795 processing fee per registration. Registrants are advised that no credit vouchers or refunds will be issued for cancellations received less than ten business days prior to start of the event, including cancellations due to weather or other causes beyond the Registrant’s control. IIR therefore recommends that registrants allow for unexpected delays in making travel plans. Substitutions are welcome at any time. If for any reason IIR decides to cancel this conference, IIR accepts no responsibility for covering airfare, hotel or other costs incurred by registrants, including delegates, sponsors, speakers and guests. REUSE. RECYCLE. REFER A COLLEAGUE. If you’ve already received a mailing, please pass this along to someone else who might be interested in attending. Together let’s keep the earth clean and the network growing. w w w. p r o j e c t w o r l d . c o m 11
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