Property Manual - Essential Detail

JAMAICA INN
JAMAICA
An intimate and elegant hideaway on Jamaica’s north coast where peace
and relaxation are the main focus. Excellent service and attention to detail is
what sets this small luxury hotel apart.
The Essentials...
How to book
Selling points
Personal viewpoint
Facts
Meal Plans
Accommodation
Weddings
A day in the life...
Island activities
Map
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Version 2014 amended 28/01/15
How to book
Address:
Jamaica Inn, PO Box 1, Main Street, Ocho Rios,
St Ann, Jamaica, West Indies
Tel: 001 (876) 974 2514 or (876) 618 7700
www.jamaicainn.com
Reservations: Gerry Ridley
Owner: The Morrow family
General Manager: Kyle Mais
Marketing Director: Nicole Henry
Call: 876 974 2514 or email hotel direct
Email: [email protected]
Enquiries and brochure requests:
Call UK marketing representative:
Essential Detail
7 Hampton Court Road, Kingston upon Thames, Surrey KT1 4AE
Telephone: 020 8977 6099
E-mail: [email protected]
www.essentialdetail.co.uk
Selling points
Why Jamaica Inn?
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Jamaica Inn has been one of the best loved hotels in the Caribbean since the 1950’s.
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A family owned property that has been in the same family for over 50 years.
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Jamaica Inn’s breakfast has been voted ‘The Best Kept Secret’ and is a leisurely affair. Enjoy either
on the Restaurant Terrace or in the comfort of your suite’s balcony.
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Wonderfully attentive and friendly staff that are always on hand to make each guest feel extra
special.
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All suites have an outside living space with stunning views of the Caribbean Sea and the newest
addition, Cottage 7, is one of the most gorgeous suites on the island.
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The newly refurbished Ocean Spa nestled on the edge of a cliff overlooking the sea – indulge in a
wide range of holistic treatments which make use of the finest local ingredients.
A small and perfect all-suite hotel resting on 700ft of Jamaica’s premier private beach which is
equally as good for swimming as it is for sunbathing.
Free from distractions (TV’s, clocks and radios), each suite is designed with spacious balconies,
comfortably furnished to ensure guests relax and soak up views of the turquoise Caribbean Sea.
Why Jamaica?
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Jamaica’s diversity makes it an exciting and vibrant destination. From the Blue Mountain range right
down to the golden sandy beaches, Jamaica is oozing with natural beauty and there is always
something to do for everyone.
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Its rich culture means there is always something interesting to do or see, from the Bob Marley
celebrations to the Jerk Festival during the summer.
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Jamaica is a world class destination for golf, as well as many other sporting activities including land
and water based sports, hiking trails, river rafting, as well as some of the more sedate pursuits such as
bird watching and discovering the natural flora and fauna that Jamaica has in abundance.
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Jamaican’s are great entertainers and renowned artisans so part of any itinerary must include a visit
to a Rum shop, Jerk station, art gallery or a market just to enjoy their unique spirit.
For full details of island activities please see page 11
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Personal viewpoint
Jamaica is one of the most naturally beautiful, diverse and popular destinations in the Caribbean and
Jamaica Inn allow its guests to enjoy all of the beauty of the island from a peaceful and relaxing haven. We
love the fact that you can lose yourself in the stillness that surrounds the hotel, with no reminders of the
outside world and just seemingly endless tranquillity.
The entire property is stylishly decorated but our favourite bit has to be the huge balconies and verandas
extending from each suite. Fully furnished, they act more like open air living rooms and it’s easy to see why
they are the hotel’s crowning glory.
The General Manager and his team ensure attentive yet unobtrusive personal service.
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Facts
How to get there
There are two international airports in Jamaica – Kingston Airport and Montego Bay Airport.
The transfer to the hotel from Montego Bay Airport is approximately 1 hour 20 minutes and from Kingston
Airport 2 hours 30 minutes.
The following airlines offer flights from London Gatwick to Jamaica – British Airways (Kingston Airport), Virgin
Atlantic (Montego Bay Airport), Thomas Cook Airlines, Thomson Fly. LIAT and Air Jamaica offer transfer flights
from most other islands to Jamaica (subject to schedule).
Ian Fleming International airport located 15 minutes away for private jets, contact hotel for full details.
Location
Located on a private cove with an offshore reef two miles east of the Ocho Rios town centre.
Accommodation
48 suites – Superior Balcony Suites, Deluxe Verandah Suites, Premier Verandah Suites, The Cowdray Suite,
Blue Cottage, White Suite, Cottage 3, Cottage 4 and Cottage 7. 4 Jamaica Inn Cottages.
Refer to page 7 for full details.
Airport transfers
In order to ensure the most pleasurable airport transfer, it is strongly recommended that private car transfers
are arranged through the hotel or a recommended local agent. Guests are urged not to take a bus transfer
as this can take twice as long.
Private Car Transfers arranged by the hotel cost: (approx subject to change)
Montego Bay Airport – US$135.00 per car each way.
Kingston Airport – US$190.00 per car each way. Maximum 4 persons per car.
Club MOBAY and Club KINGSTON – there are 2 new world-class VIP lounge facilities for arriving and
departing passengers at Montego Bay and Kingston Airports. In addition to the excellent amenities,
complimentary snacks and drinks, passengers have FAST TRACK access through security and immigration
(escorted on arrival). Costs per person:
Kingston Arrivals US$50 / Departures US$25 / Montego Bay Arrivals US$50 / Departures US$30
(add figures together for ‘bundled’ arrival and departure rates)
Children 2-12 years 50% / Infants 2 and under FREE.
For arrival and departure, vouchers book via your operator or agent or visit www.vipattractions.com
Departure only vouchers can be purchased at Jamaica Inn.
Check-in/check-out
Check-in time is 3:00pm. Check-out is 1:00pm, although a later check out will be accommodated if possible
on request. Reception should be advised of departures before 8:00am for special arrangements to be
made. Accommodation and F&B accounts should generally be settled before 4pm.
Children
Children 10 years old and up are welcome March 1 to December 14 and 12 years old and up are welcome
December 15 to February 29. Babysitting is available at US$19.00 per hour. Request must be made 48 hours
in advance.
Climate
Delightful year-round average temperature 26°c (78°f).
Credit card
Most major credit cards & travellers’ checks are accepted. (Diners card not accepted)
Currency
Jamaican Dollar (JMD) dollar, but US dollars are readily acceptable. Money can be exchanged at the
hotel reception.
Dress code
After 7:00pm gentlemen are required to wear long trousers and a collared shirt by the main bar, cocktail
terrace and dining room. Footwear is required after 7pm (no flip flops). Ladies dress accordingly.
Drivers license
UK license is acceptable for driving in Jamaica. The hotel is able to assist with car rentals.
Electricity
110 volts AC 50 cycles and the electrical points at the hotel fit 2-pin plugs, so an adaptor is required.
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Entertainment
Live music on most nights throughout the year. Lobster Saturday (when lobster is in season – from 01 July to
31 March).
Hotel and sports facilities
Restaurant, 2 bars, a boutique, swimming pool, Ocean Spa, complimentary snorkelling, kayaks and sunfish
sailing, croquet, paddle boarding and exercise room. Motorised water sports and diving excursions are
available nearby.
Golf – the 18-hole golf course at Sandals Golf & Upton Golf & Country Club is a short drive away and
Jamaica Inn guests receive a discount off of the green fees.
Tennis – complimentary available a few minutes from the hotel. Lighting and Pro additional charge.
Horse-riding – can be arranged at the nearby Chukka Cove Farm.
Meals and drinks
The following meal plans are available. (Please see page 6 for the full list of features)
 Jamaica Inn All-inclusive
 Full Board
 Half Board
 Bed & Breakfast
 Room Only
Tea and coffee available on the terrace 6:00am to 9:00am.
Breakfast – an award winning extensive breakfast menu served either on the Restaurant Terrace or on the
balcony of each suite – 7.30am and 10.30am.
Lunch – served at the Seaside restaurant or right on the beach - 1:00pm and 2:30pm.
Afternoon tea – in the main bar area – 4:00pm to 5:00pm.
Cocktails and Hors d’oeuvres – from 7:00pm to 8:00pm guests can enjoy a drink on the Cocktail Terrace
while enjoying complimentary hors d'oeuvres.
Dinner at the Dinner Terrace – Dinner is a 6 course International gourmet affair with a Caribbean Twist
created by Chef Maurice Henry and his team. The menu changes on a nightly basis – 7.30pm to 9.30pm (no
reservations required for in house guests).
Main bar is open 11:00am to 12:00 midnight.
Beach Bar is open 10.30am to 6:00pm (closing varies with of time of year).
Room service - Available at an extra charge from 7.30am to 11:00pm.
Minimum stay
7 nights minimum (Balcony Suite, Deluxe Verandah Suite, Premier Verandah Suite and Cowdray Suite) and
10 nights (Blue Cottage, White Suite, Cottages 3, 4 & 7, Jamaica Inn Cottages and Clearwater Villa) over
Christmas and New Year (22 December 2013 to 05 January 2014).
5 nights minimum stay for all rooms 09 Feb to 23 Feb 2014.
At any other time there is a 3 night minimum stay requirement for the White Suite and Cottage 1 to 7.
Rates and terms
Refer to hotel website www.jamaicainn.com
Water
Tap water is safe to drink and a wide range of mineral waters is available.
Well being
The Ocean Spa nestled on the coral cliff of Cutlass Bay, is a truly unique Caribbean Spa. It features a wide
range of holistic treatments such as body balancers, facial care, body treatments and massages utilising
locally sourced natural ingredients. Prices start from $60.00 plus tax for a Back to Basics back and shoulder
massage. For spa menu visit http://www.jamaicainn.com/spa.php
WiFi
Complimentary WiFi is available in guest rooms, library, cocktail terrace and main bar.
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Meal plans
Bed & Breakfast
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Breakfast
Half Board
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Breakfast
Dinner
Full Board
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Breakfast
Lunch
Dinner
Jamaica Inn All inclusive
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Breakfast, lunch and dinner
All beverages by the glass
Dine Around option
*The All Inclusive meal plan does not include bottled liquor or wines by the bottle, telephone calls and gift
shop purchases at our Ocho Rios hotel.
The Dine Around option is available at three Ocho Rios restaurants (Evita's, Passage to India, Toscanini’s and
Miss T's). The Dine Around is limited to one visit per restaurant and no more than two Dine Arounds per stay.
The Dine Around does not include transfers, Lobster dinners, drinks or tips.
A 25% government tax and service charge will be charged to the meal plan at checkout unless requested
to charge this amount at the time of booking.
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Accommodation
Number of suites: 53 suites and cottages.
Facilities in each suite: private and comfortably furnished balcony or large veranda (more like an open air
living room), air conditioning, ceiling fans, mini bar, hair dryer, bathrobes, complimentary Wi-Fi, telephone,
iron and ironing board available on request. Tea and coffee making facilities available in all Cottages 1 to 7
and the White Suite.
All Balcony Suites, Deluxe, Verandah Suites and Premier Verandah Suites have king-size beds, which can be
split and made up as two single beds, on request.
Room requests – can be made and the hotel will endeavour to comply, however they can never
guarantee specific suites.
Room descriptions
Superior Balcony Suites (14)
Located upstairs on the Main or East Wing with a large balcony and sea view. Approx: 448 sq ft
Maximum occupancy: 2 adults
Deluxe Verandah Suites (13)
Located on the ground floor of the Main or East Wing overlooking the gardens and beach, and sea each
with large living room style veranda. Approx: 550 sq ft
Maximum occupancy: 2 adults with the exception of room 33 that can accommodate 3 adults (on request
only)
Premier Verandah Suites (15)
Located on the West or Beach Wing. These suites are located either directly on the water (West Wing) or
right on the beach (Beach Wing), each with a large living room style veranda. Approx: 522 sq ft
Maximum occupancy: 2 adults
The Cowdray Suite (1)
Named after Lord Cowdray of Polo fame, the suite features a large bedroom with separate dressing room
and a large living room style verandah. Located upstairs on the East Wing with great views of the property,
sea and mountains. Approx: 652 sq ft
Maximum occupancy: 3 adults or 2 adults and 1 child (roll away bed would be added).
Blue Cottage (1)
This luxurious and private one-bedroom cottage is located right on the beach. The large shuttered veranda
can be opened for a dramatic ocean view or closed for total seclusion. Approx 754 sq ft
Maximum occupancy: 3 adults or 2 adults and 1 child (roll away bed would be added).
Cottage 3 & 4 (2)
Two 1 bedroom suites located on the bluff overlooking the sea and are only steps away from the main
hotel. They each boast an oversized marble bathroom outdoor shower and an infinity pool. Both are
exclusively private with their own entrances to the sea. A wet bar is located in the living room of each of
these suites. Approx: 1,100 sq ft (each cottage)
Maximum occupancy: 2 adults
Jamaica Inn Cottages (4)
Set on a bluff and tastefully decorated in a blend of Jamaican and Indonesian styles. These Cottages are
private yet steps away from the Inn and all of its amenities, and comprise 1 bedroom (approx: 700 sq ft) or 2
bedroom (approx 1,100 sq ft) cottages: Cottage 1,2,5 have private pools and cottage 6 has no pool.
Maximum occupancy: 1 Bedroom – 2 adults 2 Bedrooms – 4 adults
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3 Bedroom Clearwater Villa and Pool (1)
Set on a stretch of bluff overlooking the sea with it’s own manicured gardens. Comprising a 2 bedroom villa
and a 1 bedroom guest house, private pool and direct ocean access.
Maximum occupancy: 6 adults
White Suite (1)
A unique, suite located on its own private peninsula. Furnished with beautiful Jamaican antiques, the suite
consists of one large bedroom with sitting area, an oversized marble bathroom and large veranda leading
out onto the pool and garden area. Approx: 1,996 sq ft
Maximum occupancy: 2 adults
Cottage 7 (1)
Recently remodelled by a Jamaican interior designer, who has used locally sourced woods, ceramics and
furniture that has been fashioned in a contemporary Caribbean style, to create what has become Jamaica
Inn’s premier suite. The cottage has been designed to make full use of its natural surroundings and fabulous
panoramic ocean views. Approx: 2,200 sq ft
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Two storey 1-bedroom cottage rebuilt to a high specification
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2ft below the pool steps lead to a dining deck, cantilevered over the sea for sensational views
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Fabulous bathroom with claw tub, double vanity, walk in closet and an exterior shower with
iridescent glass tiles and pebble floor is located on the balcony.
Entrance through a cathedral ceiling foyer to a living room with 20ft glass doors which face the
ocean and leads on to an infinity edge pool (16’ x 6’)
A wooden staircase rises to the bedroom on the first floor, which includes a custom made Jamaican
4-poster bed, teak floor and spectacular ocean views to the north and east through 2 sets of French
doors. A long balcony overlooks the cove below.
Special requests:
The following suites are interconnecting through their balcony/verandah:
East Wing upstairs: 32 (Cowdray suite) & 27 (superior), 30 & 31 (premier)
East Wing downstairs: 33 & 22 (deluxe), 23 & 24 (deluxe), 25 (deluxe) & 26 (premier)
Beach Wing: 41 & 42, 43 & 44, 45 & 46, 47 & 48 (premier)
West Wing: 16 & 17, 18 & 19 (premier)
Main House upstairs: 50 & 51 (superior)
Main House downstairs: 3 & 4, 5 & 6, 7 & 8 (deluxe)
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Weddings 2014
Truly private and endlessly romantic, Jamaica inn is an ideal setting for a destination wedding or vow
renewal.
Wedding Bells for Two
US$1,500.00 inclusive of tax & service includes the following:
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Marriage Officers fee (includes license and rites)
Tropical Bridal Bouquet
Matching Tropical Boutonniere
Professional photography – 48 photos on CD
Wedding Cake for two and a bottle of Champagne
Simply Elegance Package, Indulge in Paradise Package and Renewal of Vows Packages available, details
on request.
Extras:
Arch, Music (e.g. Violinist), Bridal Hair and Make-up and Video on DVD can be supplied at an additional
cost if requested 2 weeks in advance.
Miscellaneous:
Contact hotel to arrange all wedding arrangements at the property. Jamaica Inn will provide witnesses if
clients do not have any.
Most Romantic Location at Jamaica Inn for a Wedding Ceremony:
The bottom of the stairs that lead to the West Wing roof. It is right by the sea and makes a lovely backdrop
for photographs and videos. The spot is spectacular at sunset.
Documentation required:
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Full and valid passport
Original birth certificate
If either party is divorced – Decree Absolute
If either party is widowed – death certificate of the deceased
If a name has been changed by deed poll, proof will be required
If either party is under the age of 18 evidence of consent of parents is required in the form of an
affidavit stamped by a notary public.
Both the bride and groom must arrive in Jamaica 24 hours before the ceremony and documents must be
received by the hotel at least 30 days prior to the wedding date. Notarized documents may be used,
though originals would be better.
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A day in the life of a guest at Jamaica Inn
Wake up to an award winning breakfast served to you on your own spacious balcony or verandah, while
watching the turquoise waters of the ocean beyond. The extensive menu is a combination of local and
international delights to satisfy anyone’s taste.
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Head down to the champagne sands of Cutlass Bay and enjoy a complimentary fruit punch, or a Planter’s
Punch if you’re feeling more adventurous. Followed by a quick dip in the calm, warm sea before lunch.
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Lunch at Jamaica Inn is not too be missed. Enjoy the delicious menu at the Seaside Restaurant, or if you
prefer, it can be brought for you to enjoy right on your sun lounger on the beach.
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For a more active afternoon, how about horse riding or possibly a round of golf, which can be easily
arranged and is located nearby. If you want activity at a more relaxed pace, make use of the nonmotorised water sports available from the beach which includes sunfish, kayaks and
snorkelling.
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As the afternoon cools, indulge in the offerings of the open air KiYara Ocean Spa and feel reality begin to
melt away with the sounds of the sea lapping the shore. The difficult part will be choosing from the wide
range of treatments on offer.
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Afternoon Tea is served between 4pm and 5pm – a typically English tradition which is a throwback to
Jamaica’s colonial times. This is the perfect opportunity to meet with other guests.
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Before working up to your delicious evening meal, enjoy a cocktail and hors d’oeuvres on the terrace while
staring at the stars. Simply sit and enjoy being waited on hand and foot, while enjoying the international
gourmet cuisine with a Caribbean twist.
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Island activities
Sunshine Watersports
Tony the Tour Guide can show Jamaica from a different angle – by sea. Visit Dunn’s River Falls or Laughing
Waters by boat and take in the gorgeous coastline. Tony also knows the best fishing and snorkelling spots.
Upton Golf and Country Club
Jamaica Inn guests receive preferred green fee rates. The course is par 71, 6600 yards and can supply rental
equipment.
Chukka Cove Farm
The Caribbean's number one equestrian centre offers polo, dressage, jumping lessons and a farm tour.
Harmony Hall Great House
Art Gallery Restaurant and Bar. For the finest in Jamaican Art and Crafts.
Drax Hall Polo Club
Polo every Saturday afternoon, weather permitting.
Firefly (Noel Cowards home)
Firefly was once the holiday home of Sir Noel Coward, where some of his most famous please were written.
Take a picnic and a bottle of wine and enjoy the tranquil setting overlooking the ocean. www.fireflyjamaica.com
Blue Mountain Bicycle Tour
Take an exceptional mountain bike ride from high in the mountains of St. Ann through the woodland and
meadow, from the quaint village of Mount Zion to a thirst quenching stop at the Spicy Grove tavern.
Prospect Plantation
Located just 5 minutes from the hotel, the Estate offers a Plantation Tour and horse trail riding.
Eco-Tours
The touring society of Jamaica develops tours and special events that bring visitors closer to island life,
introducing them to the art, architecture, music, literature, history, natural beauty and people of Jamaica.
Rafting on the Rio Grande
Located in Port Antonio, this is an all-day trip comprising of a two hour drive along a scenic coastal road
followed by a two and a half hour bamboo raft trip which includes lunch
Dunn’s River Falls
Jamaica's famous waterfalls are just ten minutes away.
Shopping
Taj Mahall Plaza and Soni’s Plaza shopping in downtown Ocho Rios.
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