Request for Proposal For: Student Information System Zaytuna College 2401 Le Conte Avenue Berkeley, CA 94709 Zaytuna College: RFP – SIS CONTENTS Introduction........................................................................................................ 3 General Terms and Conditions ............................................................................ 3 College Background ............................................................................................ 4 Project Objectives ............................................................................................... 4 Instructions for Formatting RFP Response........................................................... 7 Instructions for Questions and Requirements Worksheet ................................. 12 Hosting Requirements ...................................................................................... 13 Requirements ................................................................................................... 17 TECHNOLOGY ............................................................................................................................ 17 PHASE 1 AND 2 ITEMS............................................................................................................... 20 Programs and Degree Audit .................................................................................................. 23 Admissions ............................................................................................................................ 24 Registration ........................................................................................................................... 34 Academic Data ...................................................................................................................... 37 Student Accounts .................................................................................................................. 46 Institutional and Regulatory Reporting ................................................................................ 51 Institutional and Regulatory Reporting ................................................................................ 51 Academic Support Center (ASC) ........................................................................................... 56 Accreditation & Assessment ................................................................................................. 60 Faculty Affairs (Web Portal) .................................................................................................. 65 Housing & Facilities ............................................................................................................... 71 Student Affairs ...................................................................................................................... 73 Service Center - IT ................................................................................................................. 81 Web Portal ............................................................................................................................ 83 PHASE 3 (Only) ITEMS ............................................................................................................... 90 Development and Marketing................................................................................................. 90 Career Services ..................................................................................................................... 91 Confidential Information Page 2 Zaytuna College: RFP – SIS Introduction Purpose: Zaytuna College is seeking a comprehensive cloud based student information system solution to automate and connect major offices at the College. We invite you to submit a proposal for such a system which satisfies the specifications outlined in this document. CONTACT: The RFP contact at Zaytuna College is Duaa Elzeney, Director of Enrollment Management. She may be contacted at 510.900.3139 or via email at [email protected]. All questions concerning the RFP must be submitted no later than January 30, 2015. Response to individual vendor questions will be sent to all vendors. SUBMISSIONS: The response will include two parts - the Proposal Document along with the completed Questions and Requirements Worksheet. Please submit both by January 30, 2015 to Duaa Elzeney at [email protected]. General Terms and Conditions Applicability: These general terms and conditions will be observed in preparing the proposal to be submitted. Right to Cancel: Zaytuna may cancel contracts resulting from this RFP at any time for a breach of any contractual obligation by providing the contractor with thirty-calendar day’s written notice of such cancellation. Should Zaytuna exercise its right to cancel, such cancellation shall become effective on the date as specified in the notice to cancel. Proprietary Information: Vendor should be aware that the contents of all submitted proposals are subject to public review and will be subject to the Freedom of Information Act. All information submitted with your proposal will be considered public information unless vendor identifies all proprietary information in the proposal by clearly marking on the top of each page so considered, “Proprietary Information.” While Zaytuna will endeavor to maintain all submitted information deemed proprietary within Zaytuna, Zaytuna will not be liable for the release of such information. Negotiation: Zaytuna reserves the right to negotiate all elements, which comprise the vendor’s proposal to ensure the best possible consideration, be afforded to all concerned. Zaytuna further reserves the right to waive any and all minor irregularities in the proposal, waive any defect, and/or reject any and all proposals, and to seek new proposals when such an action would be deemed in the best interest of Zaytuna. Confidential Information Page 3 Zaytuna College: RFP – SIS Indemnification: The vendor shall protect, indemnify and hold Zaytuna harmless against any liability claims and costs of whatsoever kind and nature for injury to or death of any person or persons and for loss or damage to any property occurring in connection with or in any incident to or arising out of occupancy, use, service, operations or performance of work in connection with the contract, resulting in whole or in part from the negligent acts or omissions of the vendor. Caution to Responders: The College reserves the right to reject any and all proposals received as a result of this RFP. The vendor is responsible for all costs associated with responding to this RFP. College Background School Statistics • • • • FTE Students: 59, as of Spring 2015 Faculty: 18 (full time and part time) Non-faculty staff – will use SIS on a regular basis: 13 Non-faculty staff – will not use SIS regularly: 7 Project Objectives Zaytuna’s objectives for the purchase of the Administrative Information System are: • • • • • Replace manual tracking of student body Improved decision making with better and more timely information Improve data integration and college efficiency Enable self-service opportunities for stakeholders Improve data integrity, management, reporting, and ownership The College is interested in purchasing and SIS ERP that has the following functionalities: • • • • • • • • Student Recruitment, Admission, Re-admission, Enrollment, Registrar, Faculty, Advising, Student Affairs, Student Accounts Financial Aid Reporting Workflows Person and biographical data management and account provisioning. Course catalog, course schedule and events management Faculty data, Faculty assignment and Faculty Workload management Degree Audit, program and major data management Confidential Information Page 4 Zaytuna College: RFP – SIS • • • Portals and Mobile Platforms for Students, Faculty, and Administrative Staff Academic Data, transfer articulation, eTranscript. Institutional and Regulatory Reporting. The desktop environment is primarily MS Windows XP operating system using MS 2013 Office suite. The campus email server is MS Exchange using Outlook as the email client for faculty and staff. The students use a Microsoft online portal for their student emails. In the long-term, the SIS will need to interface to the existing systems: • Library – system is currently being developed • Accounting – QuickBooks integration for Student Accounts information • Having a platform for online classes Project Time Line • • • • • Deadline for RFPs – January 30, 2015 Zaytuna Steering Committee to review RFPs and Request Additional Information – February 1 – 28, 2015 Review and approval by Zaytuna Board of budget and schedule estimates – pending Construction – goal (Phase 1 and 2 items): April 1 – May 31, 2015 o To be processes; Change management plan; training; test plan; user acceptance testing Execute (Phase 1 and 2 items) – June 1 – 30, 2015 o User training, change mgmt., admin training, import existing data Proposal Evaluation: The objective of the search is to ensure the selection of the most appropriate software system which best meets the needs of the College and provides for future expansion. The proposals will be evaluated on the basis of the following criteria (not listed in order of importance): a. Application Software: • Evaluation of how well the proposed applications meet the total needs of the institution. • Evaluation of how easy the individual applications are to use and how well they improve the operation and service of the College. b. Vendors Ability to Implement in a Timely Manner: • Vendor’s methods of implementation and training. • Explain the data conversion approach. • Provide a suggested project plan • Reference checks with newly implemented clients. c. Schools ability to maintain the software: • The number of staff required to maintain the software. Confidential Information Page 5 Zaytuna College: RFP – SIS • • The College’s ability to modify the software to meet its needs. The number and frequency of updates to the software. d. Vendor Support: • Explain the vendor’s support over the life time of the product. • Provide customer support options e. Ease of use: • Does the system have a self-service portal? • Does it have an easy end user report writer? • What is the availability of CRM functionality? • What is the availability of dashboards? • Is a data warehouse provided with the system? f. Technology: • Does it use an industry standard relational database? • Is it 3 Tier Client Server or .NET? • What is the vendor’s vision of technology for higher education? • Explain the security model- Can LDAP be utilized? g. Company Stability: • What is the size of the company? • Evaluation of company financials. • What is the vendor’s position in the market place? • Number of clients. • Quality of service. • Partners and Awards h. Cost: • Evaluation of the total cost of the system, including hardware and software, implementation, travel, data conversion, maintenance, and training. Confidential Information Page 6 Zaytuna College: RFP – SIS Instructions for Formatting RFP Response Please arrange your response Proposal Document to include the following sections. Section 1: Executive Summary Provide an executive summary that summarizes the proposal. Section 2: Vendor Profile Provide the following information: (a) Name of vendor (b) Vendor’s mailing address, telephone number, FAX number, and web site address (c) Vendor’s primary contact person (d) Primary contact person’s title, mailing address, telephone number(s), FAX number, and email address (e) Brief overview of the vendor’s company, products, and services Section 3: Vendor’s Corporate Strength Describe the vendor’s corporate history, market segment(s), client base, employee base, research and development programs, and financial well-being. Section 4: Data Conversion and System Interfaces (a) Describe the products, utilities, processes and services that are recommended or needed for the conversion of the existing data. Section 5: Proposed Training and Implementation Services (a) Describe the training and implementation support that is required, recommended, available or provided for each proposed software product, including the database management system. (b) Provide a suggested implementation schedule, including major milestones. Section 6: Software Maintenance and Enhancements Confidential Information Page 7 Zaytuna College: RFP – SIS (a) Describe the benefits, impacts, and schedules of new releases and modules. State the circumstances under which such releases are mandatory or optional. (b) Describe, both during and after the warranty period, the procedures for obtaining product support. Section 7: Proposed Products and Services Describe, in detail, all proposed products and services. Section 8: Optional Products and Services Describe, in detail, all optional products and services. Section 9: Proposed Pricing Confidential Information Page 8 Zaytuna College: RFP – SIS Provide pricing tables for the proposed software and services (required and optional). The vendor’s price information must be itemized and include all costs (e.g., license fees, implementation and training, travel and per diem, documentation, maintenance, and hourly rates). The information provided here will be used to determine the value of each vendor’s proposed solution (price paid for function delivered). While this is not considered a final proposal, the information below will be used in the work teams’ deliberations process to select a vendor. Please provide a five-year cost of ownership estimate including licensing, maintenance and support, updates and on-going training. A five-year cost per student calculation is desired. Please detail your policies regarding additional costs based on increases in student population, size of the database, or other criteria. Application Software Provide complete data on all initial costs to license the software being proposed, including source code, object code and documentation. Detail the modules included and the associated price of each. Clearly indicate which module(s) address the following functional areas: recruitment/admissions, registration, financial aid, student activities, student records, student advising/grading/attendance, housing, security, student judicial, alumni/donor development, career/intern services, web based student functionality. Implementation Support and Training Provide complete data of all initial costs for implementation and training of all products (including the database management system, report writer and query tools) being proposed. Indicate whether training is conducted at the vendor’s facility or at our location. Ongoing costs Provide complete annual maintenance costs for all products (including the database management system, report writer and query tools) being proposed and the date that initial maintenance begins. If multi-year contract discounts are available, detail them. Additional Services Provide complete data on all offerings and costs for any additional services that may be contracted for including project management, consulting services, programming services for software modifications and additional training. Hosting Services or SaaS Provide complete data of all costs for any additional services that may be contracted for including consulting services for database hosting solution and/or ASP. Internal Costs Please provide guidance on possible additional internal costs that are associated with your software and its implementation. Confidential Information Page 9 Zaytuna College: RFP – SIS Section 10: References Please include at least five references. Section 10: Signature Page The contractor/vendor certifies that the information provided is true and accurate. RFP Submitted by: _________________________________________________ Signature: _________________________________________________ Title: _________________________________________________ Company: _________________________________________________ Address: _________________________________________________ E-Mail: _________________________________________________ Telephone: _________________________________________________ Fax: _________________________________________________ Date: _________________________________________________ Section 11: Solution Requirements Please include responses to the Requirements section of the proposal. Section 12: Attachments Please use this section for attachments referenced in the proposal. Confidential Information Page 10 Zaytuna College: RFP – SIS Confidential Information Page 11 Zaytuna College: RFP – SIS Instructions for Questions and Requirements Worksheet In this section of the response the vendor is expected to use the formatted tables on the following pages to enter their responses. The format was set up to facilitate both the vendors’ work and the analysis of their responses by the College. 1. If you need to enter brief comments about a response, they can be inserted immediately to the right in the Comment column. 2. If you need to enter detailed comments please add a full row directly below the requirement. 3. If you need to include screen images with detailed comments please add a full row directly below the requirement item and paste images within the table. 4. Attachments may be referenced and placed in the Attachments section of the proposal. Response Column: Y Yes. If your proposed solution can perform the requirement listed. Also, include evidence of this as documentation. The evidence can be included as Appendices. Note, if you use a 3rd party to provide this functionality and the 3rd party’s product and fees are included in this proposal, consider your answer to be yes. N No, your proposed system does not meet the requirement and there are no current plans to provide this functionality in the future T Tools- The requirement can be accomplished with the tools provided with the base system, e.g. a student’s shoe size is not included in the data elements provided but can be added to the data base with the tools provided. F: Future planned enhancement. The vendor is planning to provide functionality that will meet this requirement sometime in the near future. 3 3rd Party – The vendor partners with a 3rd party to provide this functionality. However, this functionality is not included in this proposal but could be added later. Vendor responses to this proposal must follow the format of this RFP. Failure to comply may impact the evaluation of the submitted proposal. Confidential Information Page 12 Zaytuna College: RFP – SIS Hosting Requirements Vendor Hosting (SaaS) Requirements Vendor Response Service Requirements Provide a service level agreement which addresses items such as but not limited to the following: training, support, disaster recovery, performance, system maintenance and provisioning of hardware and software. Describe documented multi-tenant data strategy (isolated/shared) including, but not limited to storage, concurrent usage, upgrades, load balancing, etc. Provide evidence that the performance of the solution and the recommended infrastructure will satisfy Zaytuna College needs including but not limited to high availability, resiliency, scalability and security. Can the solution support concurrent users performing typical day-to-day functions including but not limited to student admission, registration, advising, attendance tracking, scheduling, grade entry, etc..? Supply all costs related to additional software required or recommended such as that report generators, development software, management software and/or any software that may enhance or ease the management of the overall application system. Explain how all Personally Identifiable Information is encrypted during transmission and in storage. Describe the solutions adherence to standards such as, but not limited to: Health Insurance Portability and Accountability Act (HIPAA), Family Educational Rights and Privacy Act (FERPA) Describe in detail the maximum amount of data that the solution will store in the system, inclusive of PDF, XLS, multimedia files Confidential Information Page 13 Zaytuna College: RFP – SIS Vendor Hosting (SaaS) Requirements Vendor Response Describe interfaces to external systems including interfaces with state and federal reporting system. Describe customer assistance and support for the proposed solution, the description shall include but not be limited to the following: helpdesk questions, student portal support, newly added functionality, etc… Implementation Approach Describe the proposed approach to effectively manage the project work plan, inclusive of project implementation updates, overall communications, task tracking. Include project control methods to manage scope, time, budget, and quality. Provide one or more systems architecture diagram(s) that shows how the solution will be implemented and deployed. This should include physical design, logical design, and data flows between components. Provide documentation explaining the approach to quality management, quality planning, quality assurance, and quality control inclusive but not limited to the system performance, load testing, defect resolution procedures, etc… Provide a description of the company’s organization and staffing, including the names and position titles of full-time personnel who are assigned to the proposed SIS, specifically in these areas: Project Management, Application Development, Product Implementation, Quality Assurance and testing, Training and documentation and Technical Support. Operation Approach Identify and disclose all known risks that can occur once the solution is operational. Risks shall include hardware and software failures, end-of-life for hardware and software Confidential Information Page 14 Zaytuna College: RFP – SIS Vendor Hosting (SaaS) Requirements Vendor Response components. Each risk shall include probability and impact to business operations. Mitigation steps for each risk shall also be identified. Describe the proposed approach to issues management and control system to address issue identification, impact evaluation, issue assignment, and issue resolution. Supply a detailed list of service outages experienced during the previous 12 months, whether planned or not and the length of the outages. Provide product roadmap with anticipated enhancements, architecture changes, release schedule, retirement, etc. addressing the entire life-cycle. Describe all resources and skill sets required from Zaytuna College to support the implementation and maintenance of the solution. Resources should be identified by role and required skills. Describe the proposed approach to change management, inclusive of the change control system to be used and its approach to change identification, impact evaluation, change authorization, and change implementation. Please describe the your change management practices relative to software fixes and periodic upgrades including but not limited to the current regular schedule of software releases. Training Methodology and Plan Describe training methodology that will provide the most effective training for staff. Provide a timeline recommending the type, location, sequence, and duration of training sessions. Describe and recommend which user types should attend each type of training and recommend which user types need broader training Confidential Information Page 15 Zaytuna College: RFP – SIS Vendor Hosting (SaaS) Requirements Vendor Response Describe how the training will be updated and pushed out with each new release. Training proposal should include: type of training, pre-requisite, training delivery and audience job role. Confidential Information Page 16 Zaytuna College: RFP – SIS Requirements TECHNOLOGY Vendor Response Discuss your database platform: Is the system architected to support multiple brands, campus locations, and campus groups in a single database instance? Does it utilize a relational database? If so, is it Database-Agnostic? Does it utilize a normalized data schema? Do you provide a data dictionary providing table and column definitions in a searchable form? Does the system wrap transactions to ensure complex transactions commit or are rolled back in accordance with business rules? Does the system use a commercially common and proven database platform? What extent of tuning and monitoring is required to keep that database running efficiently? What evidence can you present to prove that your system is scalable to Support over 2 campuses and over 300 active 2,000 inactive student records? Support over 20 concurrent staff users? Employ a three-tier architecture that leverages business logic in the middle tier to achieve application scalability? Support the use of replicated reporting databases? Discuss your user interface Is the system both Windows based and Web based, providing robust user tools appropriate for their role? Confidential Information Page 17 Zaytuna College: RFP – SIS TECHNOLOGY Vendor Response How easy is it to learn and use? Does it adhere to common Windows and Web application paradigms? Does the system allow customization of existing and addition of new reports? Does the system control access to both existing and custom reports within the standard system security controls? Does the system Interface with common Office programs including Word and Excel? Describe how your system handles security and authentication Does it support Active Directory LDAP services authentication? Does it log transactions by user id? Does it support and enforce password complexity rules? Does it lock out accounts after a specified number of failed login attempts? Does it maintain secure connections between web components and database server? Does it Encrypt sensitive data such as credit cards and SSN data? Does that system allow data access at the row level, field level or value based level? Can it be configured to match organizational controls that achieve FERPA Compliance? Discuss mobile application There is the option for students to access the student portal through a mobile app or at least through the web but enhanced for mobile use System Integrations Does the system have built-in integration with commonly used Learning Management Systems? Does the system have document imaging capabilities? If not, does it have the capability Confidential Information Page 18 Zaytuna College: RFP – SIS TECHNOLOGY Vendor Response to integrate with document management system(s)? Does the system support common industry single sign on authentication methods such as CAS? Does the system have facilities and events management capabilities? If not, does it have built-in integration with external event scheduling tools? Does the system have built-in capabilities to integrate with eTranscript services? Confidential Information Page 19 Zaytuna College: RFP – SIS PHASE 1 AND 2 ITEMS Courses and Schedules Phase (1, 2, 3) Courses and Schedules Y/ N/ T/ F/ 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Creating and managing course schedules Phase 1 Does the system create course offerings with complete section timetable and meeting location information that can be maintained on-line? Phase 1 Does the system create sub-terms within a term (e.g., summer first four weeks and summer last four weeks) and associate a section with a particular sub-term? Phase 1 The system supports variable meeting patterns and class periods. Phase 1 Each course can have an unlimited number of sections. Phase 1 The system has the ability to enforce faculty course assignment based on certifications. Phase 1 Each section can have an unlimited number of meeting times. Phase 1 Each section meeting can have an unlimited number of instructors. Phase 1 The system checks for classroom time and room conflicts automatically when scheduling courses. Phase 1 The assignment of faculty to classes can be made easily, with dynamic edit capabilities and scheduleconflict checks. Confidential Information Page 20 Zaytuna College: RFP – SIS Phase (1, 2, 3) Courses and Schedules Phase 1 The system supports multiple academic programs and campuses with different, user-defined calendars having terms of different starting dates and lengths. Phase 1 The system includes an automated section cancellation processes, including changing the section status, dropping the students, preparing notification letters, and adjusting faculty workload. Phase 1 The system has ability to handle classes that bridge multiple sessions, in all functions, including registration, student billing, grading, and transcription. Phase 3 The system handles courses offered under different catalog numbers and titles, yet the course meets at the same time/location and with the same instructor (cross-listed courses). Phase 3 The system has the ability to automatically create new online course sections when one becomes filled. Phase 3 The system supports hybrid registration models with online and on campus course sharing. Phase 1 The system supports multiple delivery methods. Phase 1 Course schedules are published in the system. Phase 1 The system provides classroom setup features. (room requirements, resources etc.) Confidential Information Y/ N/ T/ F/ 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Page 21 Zaytuna College: RFP – SIS Phase (1, 2, 3) Courses and Schedules Phase 1 The system provides set-up of courses (books required, designated audit courses, remedial, pre-reqs, coreqs, attributes, etc.) Phase 1 The system includes features to setup lessons for each class section. Phase 1 The system supports the set-up periods of instruction (terms, semesters, mini-terms, non-term environment). Phase 1 The system provides steps to schedule and un-schedule a class section. Phase 1 Scheduling tools provide consideration for seat requirements, instructor requirements, resource management, number of sections needed, etc. Phase 3 Ability to integrate excel tracking reports from EastWind Bookstore to track books and quantities of books students have picked up and to track by student. Phase 1 Accurate, up-to-the-minute enrollment counts are available online at any time. Phase 1 Does the system support autocreation of sections when sections fill? Phase 1 Does the system support priority wait listing for class sections that are full? Confidential Information Y/ N/ T/ F/ 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Page 22 Zaytuna College: RFP – SIS Programs and Degree Audit Phase (1, 2, 3) Programs and Degree Audit Phase 1 The program catalog, or version, is maintained with easy entry course descriptions, pre-requisites, corequisites, equivalencies, recommended texts, fees, and entrance requirements. Phase 1 The system has the ability to identify requirement rules for a program. Phase 1 The system allows the assignment of start dates and other annual dates to the program. Phase 1 The system provides the ability to copy programs to a new version or catalog. Phase 1 Program catalogs for unlimited number of previous sessions or years can be maintained (ease of catalog maintenance) Phase 1 The system provides automatic degree audit capabilities usable for a single student or a user-selected group, which easily identifies outstanding courses for graduation. Phase 1 The degree audit capabilities evaluate transfer credits, substitutions, and wavers on the student’s transcript. Phase 1 The degree audit is conducted under the specific program catalog, or version, applicable to the student. Phase 1 The degree audit capabilities are suitable for student academic advising, including investigation of “what-if” scenarios or hypothetical program changes. Phase 1 The system supports student specific degree audit requirements (adding or deleting of courses as required, by user permission.) Confidential Information Y/ N/ T/ F/ 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Page 23 Zaytuna College: RFP – SIS Phase (1, 2, 3) Programs and Degree Audit Phase 1 The system provides a list of courses for which a specific student was scheduled and attempted and/or completed. Phase 1 Students can view their degree audit online. Phase 1 That course requirements can be by credit, or hour, or both. Phase 1 The repeats of courses can be managed at a course level and will follow the school repeat policy. Y/ N/ T/ F/ 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Y/ N/ T/ F/ 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Admissions Phase (1, 2, 3) Admissions The proposed system will manage the following communications and data capture activities Phase 1 The scheduling of recruiting related activities associated with prospects Phase 1 The recording of user definable activity results for a scheduled or unscheduled activity Phase 1 The creation of a user defined lead process within the application which can consist of an unlimited number of steps. Phase 3 The entry of an expected 'budget revenue' for each lead source Phase 1 The entry of an unlimited number of lines of notes associated with activities with a given contact - which can be reviewed on demand Confidential Information Page 24 Zaytuna College: RFP – SIS Phase (1, 2, 3) Admissions Phase 1 Generate mass mailing information (labels, e-mail addresses, etc.) for leads that meet specific user defined profiles based upon program, lead type (international, high school, mature, online,) expected start, geographical location, lead source etc. Phase 1 Store documents associated with a specific prospect and/or contact within the system in any format (e.g., PDF, Word Document, HTML, Spread Sheet, etc.) for random recall and viewing. Phase 1 Navigate directly from the lead telemarketing or online process to an enrollment with the relevant information automatically inserted into the enrollment fields. Phase 1 Query lead records by name, partial name, social security number, student ID, or nickname. Phase 1 Assign unique identification number automatically to each student. Phase 1 Schedule appointments which will show on the representative’s activity list and on the prospect’s record in the system. Phase 1 Store unlimited biographic, academic, and demographic data, exam scores, transfer information, interests, achievements, involvement, immunizations, relations to other individuals, history of contact and other user-defined data. Phase 3 Provide the ability to schedule an appointment for Financial Aid Advisor and how Admissions can see Advisors availability. Phase 3 Automatically assign financial aid advisor to student based on criteria. Confidential Information Y/ N/ T/ F/ 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Page 25 Zaytuna College: RFP – SIS Phase (1, 2, 3) Admissions Phase 1 Keep all contacts, comments and interactions from appointments in an activity log for analysis and historical viewing. Phase 1 Track FERPA data protection preferences at the time of admission (Track what information is able to be released and what is not and to whom information is able to be released.) Phase 1 Track a student as information restricted and have the user aware of this when the student’s record is accessed on all appropriate screens. Phase 1 Track students not to be re-admitted Phase 1 Associate unlimited types of addresses/contacts for student with multiple instances of each type. Phase 1 Track preferred method of communication. Phase 1 Utilize scripts to prompt queries to prospect and document answers. Answers may prompt additional automated triggers for future follow up. Phase 1 Assign activities for follow up to appropriate staff members. Phase 1 Send outbound mail merge letters, emails and SMS messages to prospects, applicants and students. Phase 1 Automate triggers to specified staff member to prompt follow up activities including calls, letters, and emails. Phase 1 Control timing of specified sequence of follow up activities. Phase 1 Communicate to prospects, students and alumni using multiple channels including letters, e-mails, SMS text messages and via a student portal. Confidential Information Y/ N/ T/ F/ 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Page 26 Zaytuna College: RFP – SIS Phase (1, 2, 3) Admissions Phase 1 Provide a comprehensive, consolidated and simple 360-degree view of all communications between the institution and students on a single screen. Phase 1 Use merge fields in letters and e-mails to standardize and streamline communications. Phase 1 Configure communication options by staff and staff group, restricting or allowing access to specific activities (emails, letters, phone calls, notes and other activities) based on role. Phase 1 Use of a HTML editor to create rich email messages that may include attachments. Phase 1 Configure automated multi-step communications to leads based on channel: internet, radio, television etc. Phase 1 Configure automated intra and interdepartmental communication driven by key milestones in a student’s lifecycle. Phase 1 Define phone call scripts. Phase 1 Define campus tour scripts. Phase 1 Communicate to students individually or via student groups. Y/ N/ T/ F/ 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments The system provides the following functionality relating to prospect import and tracking Phase 1 Import leads electronically from external sources. Phase 1 Automatically assign leads to campuses and nation-wide representatives based on geography or program of interest Phase 1 Qualify leads by requirement of specified fields to ensure all incoming leads meet the institutional definitions to count as a Confidential Information Page 27 Zaytuna College: RFP – SIS Phase (1, 2, 3) Admissions Y/ N/ T/ F/ 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments lead. Phase 1 Use a lead data input screen to capture walk in and call in prospects reflected real-time for representative to document additional information during appointment or call. Phase 1 Identify web inquiries as leads via request for information and/or applicant portals. Phase 1 Allow efficient batch lead entry for repetitive data elements. Phase 1 Identify potential duplicates based on specified criteria and review to determine disposition before lead is established as part of the database. Phase 1 Perform real time import of leads from 3rd party vendors and high school lists. Phase 1 Provide web forms that accommodate real-time capture of leads. Phase 1 Configure lead duplication and qualification rules to be used when leads enter the system. Lead Source Management in the system includes ability to Phase 1 Assign each incoming lead to source and category. Phase 3 Manage lead sources globally, by campus group or individual campus. Phase 1 Assign advertising expenses to specific recruitment campaigns and lead sources. Phase 3 Identify cost per lead, cost per enrollment and cost per start metrics for specified period of time. Phase 1 Support statistical analysis of various demographics, program interest and Confidential Information Page 28 Zaytuna College: RFP – SIS Phase (1, 2, 3) Admissions Y/ N/ T/ F/ 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments results based on specified lead sources or categories. Phase 1 Provide lead source performance statistics. Phase 3 Provide admissions representative performance statistics. Phase 1 Track lead sources including lead vendors, sub-vendors, affiliates and search key words. Phase 1 Configure marketing expenses and identify each campaign’s effectiveness. Phase 1 Identify cost per lead, cost per enrollment and cost per start. Phase 1 Identify the most effective lead sources and channels. Phase 1 Identify all activities that support lead conversion. Phase 1 Historical student status tracking for budgeting analysis When assigning prospects to representatives the system will Phase 3 Assign incoming leads to a representative for immediate access and/or follow up activities as indicated. Phase 3 Provide ability to re-assign leads based on school determined criteria. Phase 3 Allocate specified geographic zones for lead assignment to appropriate representative(s). Phase 3 Provide ability to assign leads to various types of representatives by target group as determined by the institution (i.e. high school, field, campus, adult, etc.) The system includes features for enrollment and counselor management Confidential Information Page 29 Zaytuna College: RFP – SIS Phase (1, 2, 3) Admissions Phase 1 Tracking application activity. Phase 1 Tracking enrollment activity compared to budgeted numbers. Phase 1 Calculating lead conversion rates to applicant and enrollment by representative, lead source, program, and/or campus. Phase 1 Providing the ability for prospects to inquire and apply multiple times. Phase 1 Ability for applicants to pay their application fees through the system. Phase 1 Tracking deposits made by applicants/enrollees. Phase 1 Determining prospects that have interviewed but never enrolled. Phase 1 Reporting prospects that inquired but never interviewed. Phase 1 Supporting campus and/or program transfers for applicants and students. Phase 1 Admissions representatives can quickly view their lead pipeline. Phase 1 Admissions representatives can view their tasks for the day, week and overdue tasks. Phase 1 Ability to add, edit and complete all activities via a single screen. Phase 1 Identify the most effective admissions representatives based on activity completion and/or conversion. Phase 1 Configuration of preferred contact methods for students. Phase 1 Ability to export lead lists to Excel or CSV. Phase 1 Ability to segment leads and create groups and lists. Confidential Information Y/ N/ T/ F/ 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Page 30 Zaytuna College: RFP – SIS Phase (1, 2, 3) Phase 1 Admissions Y/ N/ T/ F/ 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Ability to associate leads to 3rd parties and organizations. Phase 1 Ability to create custom data fields. Users can manage the prospect life cycle Phase 1 Track stages of prospect’s activity from initial inquiry to scheduled appointment, interview, application, enrollment, start and ultimately, through program completion. Phase 1 Track multiple enrollments when student returns after exiting as a drop or graduate or if concurrent enrollments are allowed. Phase 1 Determine progress with financial aid packaging during prospect’s life cycle. Phase 1 Support storage of proficiency test data by student and honors minimum test score requirements for enrollment. The system manages transfer credit Phase 1 Does the system provide student's the ability to submit prior coursework online for evaluation of transfer credit? Phase 1 How does the system automatically accept transfer credits for documented equivalencies? Phase 1 How do users monitor the status of transfer credit, whether they are accepted or denied? Phase 1 How does a student or counselor determine the impact of transfer credit to degree audit? The system tracks documents on the student’s record Phase 1 Automatically determines and assigns Confidential Information Page 31 Zaytuna College: RFP – SIS Phase (1, 2, 3) Admissions Y/ N/ T/ F/ 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments individual and/or lists of documents required at various stages of the student’s life cycle. Phase 1 Provides the ability for students to submit documents electronically via the web. Phase 1 Monitors receipt of required documents. Phase 1 Allows reporting on missing documents by student or by document as needed. Phase 1 Incorporates specific document names into mail merges to notify students of required documents not yet received. The system manages regulatory and compliance issues Phase 1 Provides security limits for users to access only the information required for specified role and responsibilities. Phase 1 Provides security permissions that limit representatives to perform recruitment activities for states for which the representative is licensed. The system allows monitoring of the Admissions Officers performance Phase 3 Monitors representative performance based on completion of assigned activities. Phase 3 Measures conversion rates including lead to appointment, interview, enrollment and start. Phase 3 Measures performance of representatives based on conversion for particular start date or for specified period of time. Phase 3 Compares performance of various representatives based on lead source, Confidential Information Page 32 Zaytuna College: RFP – SIS Phase (1, 2, 3) Admissions Y/ N/ T/ F/ 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments lead category, campus and/or program. Phase 3 Provides forecasting of future start activity based on enrollment information. The system has features to manage workflow Phase 1 Define workflow based on student data, activities, tasks or documents. Phase 1 Define workflow that assigns activities and communication to students and/or staff. Phase 1 Define workflow rules that will automatically schedule activities in the future with corresponding due dates. Phase 3 Define workflow to be enforced across all campus locations, resulting in standardization of business processes. Phase 1 Define workflow specific to a single campus or groups of campuses. Phase 1 Trigger student documents and a required document list. Phase 1 Define document workflow that will include student letters and e-mails as well as staff activities. Phase 1 Define field level security to ensure sales, marketing and admissions staff can only view data relevant to their job. Confidential Information Page 33 Zaytuna College: RFP – SIS Registration Phase (1, 2, 3) Registration Y / N / T / F / 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Enrollment Processing Phase 1 Upon enrollment, are student records created from existing information in Admissions and Financial Aid modules eliminating any duplicate entry of data? Phase 3 Handles multiple enrollments, degrees, majors, minors and concentrations. Phase 1 Outstanding "required" file documents/events per student can be tracked and reported. Phase 1 Enrollment can be blocked, or limited if student has missing documents, data, or other requirements. Phase 1 Fees and charges can be automatically calculated as a result of enrollment. Phase 1 Expected midpoint, internship, and graduation dates are automatically calculated upon enrollment. Confidential Information Page 34 Zaytuna College: RFP – SIS Phase (1, 2, 3) Registration Phase 1 Advisors can be assigned to students and both student and advisor automatically notified. Phase 1 Students must enter all their personal information upon enrollment, including an alternate personal email account. Or this information is obtained at the admissions stage. Phase 1 Student pictures are required and a student can take their picture on their laptop camera and upload it to the system. The system can store the picture as part of the student file and can be used for the student ID. Phase 3 Dollar value can be added on student ID and monitored by the student through student account in the portal. The card will be accepted at the Zaytuna’s future bookstore/café. Phase 1 Block registration capability is available to permit enrollment in a block of classes with few keystrokes, including conflict and requisite checking. Phase 1 Students are automatically registered for their classes based on their track program. Phase 1 During on-line registration, can classes be entered by either full course/section number or by shorter reference number? Phase 1 Schedule time conflicts are displayed at registration time. Confidential Information Y / N / T / F / 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Page 35 Zaytuna College: RFP – SIS Phase (1, 2, 3) Registration Phase 1 The system can be set up to give the registration staff override capability for course selection, credit hour value, and/or grading method. Phase 1 Are closed sections displayed at registration time? Phase 1 Is there a list of alternative sections can be displayed for any closed section? Phase 1 Course requirements can be verified automatically at registration time, including prerequisites, co-requisites, concurrent requisites, test scores, minimum grades. Phase 1 Can users use flexible search criteria for finding available sections during registration? Phase 1 System can immediately print a comprehensive sheet with registration, financial aid, and billing information for student. Phase 1 Holds can be turned on for academic, financial, or other causes, and displayed at registration for student (with optional override capabilities). Phase 1 Adds, drops, and other on-line registration changes of a student immediately update registration, financial aid, and billing information. Confidential Information Y / N / T / F / 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Page 36 Zaytuna College: RFP – SIS Phase (1, 2, 3) Registration Phase 1 Wait-list maximums can be established for each section, list of students waiting maintained, message provided as seats become available. Phase 1 Are there reasons for drops/withdrawals that can be tracked? Phase 1 Any student group or subgroup of schedules or class lists may be printed. Phase 1 Public auditors’ volunteer hours can be logged in by the auditor and tracked in the system by semester. Phase 1 Mentors can be assigned and the assignments tracked by the system. Phase 1 The system supports student academic counseling notes which can be audited showing time stamp and mentor’s name. Phase 1 Rules can be associated to groups of students that are given priority during registration. Phase 1 Does the system support priority registration (seniors before juniors) through the use of registration groups? Y / N / T / F / 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Academic Data Confidential Information Page 37 Zaytuna College: RFP – SIS Phase (1, 2, 3) Academic Data Y / N / T / F / 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Grades, attendance entry and tracking, and assignments tracking Phase 1 Monitor and communicate with nonreturning, non-graduating students Accommodate numeric grading plans Phase 1 Phase 1 Support anonymous grading Phase 1 Provide capability to control inquiry and update access to grading according to permissions Phase 1 Provide real-time entry and validation of grades for individual students or entire section Phase 1 Grades are updated on an on-going basis so students can access them at any time, including quizzes, etc. Phase 1 At-risk students receive mid-term warning letters, with copy to instructor and advisor Phase 1 Is GPA automatically calculated and reevaluated with every grade entry or change? Phase 1 Automatic, immediate update of on-line transcripts with every grade entry or grade change Phase 1 Automatically maintain a historical audit trail of all grade entries or changes to a transcript Phase 1 Configure course repeat logic to support institutional policy Phase 1 Prepare report cards for both mid-term and final grades. Confidential Information Page 38 Zaytuna College: RFP – SIS Phase (1, 2, 3) Academic Data Phase 1 Calculate student class level based on credit hours Phase 1 Automatically calculate Dean’s List and other academic standings Phase 1 Perform grade distribution and section analysis reports Phase 1 Tracking missing assignments for each student for each class to be accessed by each student – in keeping track of their assignments and deadlines. Phase 1 Track Academic performance of students by class, instructor, advisor, and/or individual student Phase 1 Support satisfactory academic progress reporting Phase 1 Automate holds based on failed satisfactory academic progress Phase 1 Allow student attendance to be entered by faculty and be tracked by the academic records office? Phase 1 Allow student attendance to be entered from the interment by faculty and be tracked by the academic records office for multiple locations? Phase 1 System tracks practical training hours. Phase 1 Automatically notify student and staff when the student doesn't meet class attendance policies Phase 1 Support expected graduation date projection and requirements remaining Confidential Information Y / N / T / F / 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Page 39 Zaytuna College: RFP – SIS Phase (1, 2, 3) Academic Data Phase 1 Allow for multiple satisfactory academic progress policies and supports probation tracking Phase 1 Automatically notify staff when a student is on probation Phase 1 Automatically notify staff when a student drops below full time Phase 1 Allow users to designate grades not to be included in the GPA calculation Y / N / T / F / 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Process for LOA's, Transfers and Withdrawals Phase 1 Can student record be transferred to another College? Phase 1 Does system support all government regulations for students who withdraw? Phase 1 Does the system support configuring school LOA policies which include number of times allowed on LOA, maximum days for LOA, and number of days between LOA? Phase 1 Does the system facilitate associating reasons and reason codes with LOA and withdrawals? Phase 1 Does system allow automatically notifying staff when a student withdraws or is on LOA, and when students return or reinstated? Graduates and Transcripts Phase 1 The ability for Official and Unofficial Transcripts to be custom formatted. Phase 1 Transcripts showing record of transfer, test-out, and waived credits. Confidential Information Page 40 Zaytuna College: RFP – SIS Phase (1, 2, 3) Academic Data Phase 1 Degrees, honors, awards, and certifications can be assigned and tracked in batch or by student. Phase 1 Students can be put on a transcript printing hold. Phase 1 Transcript requests from other schools, employers and students are recorded and processed. Phase 1 Alumni can request transcripts. Phase 1 Official transcripts are charged a print fee. Phase 1 Students can apply for graduation in the fall semester of their senior year. This is granted through the system only when they have met all graduation requirements. Phase 1 Staff in all departments can be automatically notified when a student applies for graduation. Confidential Information Y / N / T / F / 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Page 41 Zaytuna College: RFP – SIS Financial Aid Phase (1, 2, 3) Financial Aid Y / N / T / F / 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments The system includes functionality to capture student information and manage appointments Phase 1 Make all data captured on-line during admissions process available without reentry, including biographic, demographic, academic, employment, spouse/parent and other relationships, exam scores, transfer information, degree-seeking information, interests, achievements, involvements, etc. Phase 1 Allow retrieval of students' records by name, previous names, nickname, partial name, ID from previous computer system, or social security number. Phase 1 Keep a record of all contact history between student and admission representative that is accessible by Financial Aid Phase 3 Allow collaboration between Admissions and Financial Aid, e.g. admissions can schedule appointments for financial aid advisors. Admissions can see Advisors availability Phase 3 Automatically assign Financial aid advisors to students based on configurable criteria. The system manages the following tasks related to document tracking Phase 1 Assigning documents for collection Phase 1 Storing and retrieving document images Confidential Information Page 42 Zaytuna College: RFP – SIS Phase (1, 2, 3) Financial Aid Phase 1 Identifying stored documents by Award Year Phase 1 Allowing documents to be signed electronically and securely by students Phase 1 Automatically scanning and indexing documents with document imaging software Phase 1 Updating document statuses individually or in batches. Phase 1 Communicating missing documents to students via portals, email and letters Phase 1 Allowing financial aid awards to be put on hold based on missing documents or other eligibility criteria Phase 1 The system can dynamically group students based on document status to create cohorts of students ready for enrollment. Y / N / T / F / 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Features for packaging and awarding a students' aid Phase 1 Performing estimated financial aid calculations on prospective students and returning students Phase 1 Financial Aid Committee members can view students applying for FA and electronically for each student or group of students Phase 1 Estimating financial aid awards and presenting the student with an Award Letter Phase 1 Award letters can be stored electronically Confidential Information Page 43 Zaytuna College: RFP – SIS Phase (1, 2, 3) Financial Aid Phase 1 Award letters are available for students to view online Phase 1 Award letters can be signed using electronic signature Phase 3 The system performs FAFSA calculation as defined by Department of Education specifications Phase 1 The system can automatically create a financial aid package based on predefined rules, including Zakat criteria Phase 1 The system can automatically validate and approve financial aid disbursements based on pre-defined criteria, including Committee approval. Phase 1 The system can automatically validate and approve financial aid disbursements based on real-time academic information Phase 1 The system can batch financial aid disbursements for approval and disbursement Phase 1 The system supports institutional scholarships Phase 1 Notifications can be sent to the Accounting office on the status of financial aid amounts based on a predetermined schedule Phase 3 The system supports Federal Work Study Awards and Reporting Phase 1 The system supports payment plans Phase 1 Receipt Notifications can be customized by fund source Confidential Information Y / N / T / F / 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Page 44 Zaytuna College: RFP – SIS Phase (1, 2, 3) Financial Aid Phase 1 Receipt notifications can be delivered electronically to students Phase 1 Students can automatically be notified electronically of disbursements on account Phase 1 The system can disburse living expenses stipends directly to a student’s checking account Phase 1 The system calculates Cost of Attendance Phase 1 The system supports unlimited number of budget types defined by the institution; budgets can be maintained and can be easily customized for individual applicants. Phase 1 The system determines remaining balance to schedule Y / N / T / F / 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Financial aid electronic processing features Phase 1 Support Application Send, Response, Disbursement Rosters and Hold/Release/Change Transactions Phase 1 Students can enter their checking account information (securely) into the system for direct deposit of their living expenses stipend. The system includes administrative controls Phase 1 Support Financial Aid Holds Phase 3 Secure SSN from users on an as needed basis Phase 1 Support user control to support centralized processing Confidential Information Page 45 Zaytuna College: RFP – SIS Phase (1, 2, 3) Financial Aid Phase 1 Generate custom award letters Phase 1 Report on expected financial aid disbursements Phase 1 Report on funding authorizations and balance by Campus Phase 1 Allow users to generate custom reports Phase 1 Track and report fund limits Phase 1 Track internal scholarships Y / N / T / F / 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Y / N / T / F / 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Student Accounts Phase (1, 2, 3) Student Accounts Functionality relating to charging a student, and accepting payments Phase 1 Accounting staff to enter the tuition & housing payment schedule. Phase 1 The system to auto-calculate amounts to charge students that are receiving partial financial aid. Phase 1 The system to auto-calculate future schedules of payment based on the first entries by Accounting. Confidential Information Page 46 Zaytuna College: RFP – SIS Phase (1, 2, 3) Student Accounts Phase 1 System can automatically charge student enrollment, registration and activity fees to the student Phase 1 System can automatically charge fees associated with specific courses or programs Phase 3 System supports different tuition rate schedules for campuses, programs, and course level with effective dates for rate increases for user defined transaction codes Phase 2 Students can be locked into tuition rates Phase 1 System supports batch billing of charges Phase 1 System supports tuition discounts Phase 1 System automatically calculates and charges tuition, books and related fees based on registration activity Phase 1 System supports student payment plans Phase 1 System can generate student payment statements and past due billing Phase 3 Separate subsidiary ledgers can be maintained for student accounts, deposits, and other receivables. Phase 3 Subsidiary ledgers support maintained balances and automatically bill students to maintain balance Phase 1 System supports credit card, ACH and prescheduled automatic payments. Credit card transactions might have a 2% fee. Phase 1 Students can make payments online Confidential Information Y / N / T / F / 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Page 47 Zaytuna College: RFP – SIS Phase (1, 2, 3) Student Accounts Phase 1 System supports non-student related payments Phase 1 System prevents transaction adjustments after period close Phase 1 System records an audit of all transaction changes Phase 1 Student payment receipts can be printed and re-generated as necessary Phase 1 Payments can be applied to specific charges Phase 1 Financial Aid payments can be posted in batch Phase 1 Specific user permissions provide access to payments, voids, and transaction adjustments Phase 1 System supports student waivers Phase 1 System supports write-off transactions Phase 1 System supports automated disbursement withdrawal from student checking accounts and credit cards. Credit card transactions have a fee of at least 2%. Phase 1 Students can view account information online Phase 1 Students can print transaction receipts online Phase 1 System automatically bills housing charges based on dormitory placement Phase 1 System support pro-rata of housing charges on move-out Y / N / T / F / 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments System handles refunds and living expense disbursements Confidential Information Page 48 Zaytuna College: RFP – SIS Phase (1, 2, 3) Student Accounts Phase 1 System can schedule and generate living expense disbursements to students Phase 1 System supports check printing in batch Phase 1 System automatically updates financial aid awards with refunds and payments Y / N / T / F / 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments In defining refund Policies can the system Phase 1 Automatically notify student accounts of student withdrawals Phase 1 Automatically schedule refunds based on refund policies Phase 1 Perform what-if drop calculations Phase 1 Calculates course refund policies Functionality surrounding general ledger accounts and GL data Phase 3 System supports general ledger export of detailed and summary transactions from Accounts Receivable to financial system (Quick Books) Phase 3 Transactions are exported to GL system or export file Phase 3 GL Released transactions are not modifiable Phase 3 GL chart of accounts can support multiple campus accounts and program versions Phase 3 User can close the period to prevent adjustments to previously released data System features for revenue recognition can the system Phase 3 Support configurable earnings methodology by campus and program Confidential Information Page 49 Zaytuna College: RFP – SIS Phase (1, 2, 3) Student Accounts Phase 3 Support revenue recognition by attended or scheduled hours, courses, credits, days and weeks Phase 3 Defer earnings on unlimited number of billing codes Phase 3 Export revenue summary transactions to the general ledger file Phase 3 Export revenue detail records to the general ledger by campus and program version Phase 3 Report on earned vs. unearned revenue (calculate prepays for balance sheet adjustments) Phase 3 Modify student revenue ledgers, individually with full audit tracking Y / N / T / F / 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Reports generation Phase 1 Reports based on campus, campus groups or programs Phase 1 Cash flow reports based on campus, campus groups, programs and fund source Phase 1 Tuition and housing payment schedule Phase 1 Housing deposit refund report – for the undergraduate and summer programs Phase 1 Gross tuition for the year, and by student. Phase 1 Gross housing fee for the year, and by student. Phase 1 Financial aid awarded, by category: Tuition Housing Personal Assistance Confidential Information Page 50 Zaytuna College: RFP – SIS Phase (1, 2, 3) Student Accounts Phase 1 Financial aid accepted, by category: Tuition Housing Personal Assistance Phase 1 Past Due Cash Flow Reporting Phase 1 Account Aging Reports and Balance reports Phase 1 1098T Reporting, forms, online presentment and electronic submission to IRS Phase 3 Daily cash management reporting by campus or campus group Phase 3 Earned Revenue reporting to date, earned, prepaid, and deferred Phase 3 Revenue recognition by Campus, Campus Group, Term, Program and Student Phase 3 Revenue by transaction category (tuition, books, other deferred charges) Y / N / T / F / 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Y / N / T / F / 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Institutional and Regulatory Reporting Phase (1, 2, 3) Institutional and Regulatory Reporting Confidential Information Page 51 Zaytuna College: RFP – SIS Phase (1, 2, 3) Institutional and Regulatory Reporting Phase 1 Reports can be exported to Excel, PDF and other formats. Phase 1 Mail merge letters and documents can easily be generated for students in a report. Phase 1 Students contained in a report can be saved as a student group. Phase 3 System includes reports for IPEDS and population analysis. Phase 1 System includes the ability to report student enrollment to the National Student Clearinghouse and NSLDS. Phase 1 System includes the ability to report graduates to the National Student Clearinghouse. Phase 1 Attendance reports per student for tracking total days, and consecutive days missed exist. Phase 1 Reports for tracking registration. Phase 1 Reports for tracking GPAs. Phase 1 Student status change reports that allow for “as of” dates reporting. Phase 3 Faculty attendance and drop reports exist. Phase 1 Satisfactory academic progress reporting exist. Phase 1 Describe how the product can be used to support ad-hoc reporting, mailings, and label generation. Confidential Information Y / N / T / F / 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Page 52 Zaytuna College: RFP – SIS Phase (1, 2, 3) Phase 1 Institutional and Regulatory Reporting Y / N / T / F / 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Users can access course listings and generate queries based on multiple criteria. (all students who are repeating first term classes that are enrolled in a particular course or students who are on dismissal status within a particular course). Record keeping Phase 1 All student records can be scanned and maintained in the system – by student record and by type of record. Phase 1 Queries and reports can be run to generate all records for X type of form. Phase 1 Student records can be accessed only by staff on the authorized user list – for each type off record. Phase 1 As part of enrollment, in-coming freshmen and SAI students are required to complete specific enrollment documents. These are completed through the system. Phase 1 Returning students may be asked to complete enrollment documents, as needed, through the system. Workflow capabilities within the application. Phase 1 The system can automatically produce letters, with the ability to identify a recipient group (currently enrolled, at-risk students, by program) Phase 1 The system captures student data such as the cancellation of registrations before the semester and mail letters or send emails to these students. Confidential Information Page 53 Zaytuna College: RFP – SIS Phase (1, 2, 3) Institutional and Regulatory Reporting Phase 1 The system supports the full work flow of a student change of status (including exceptions such an expulsion), including a detailed process of paperwork to be completed and staff to be notified of a change. This workflow includes specific triggers for additional action. Phase 1 The system tracks all student appeals and reinstatements, and any notes made on the student record that may be associated? Can the information be shared with other departments as necessary? Phase 1 Comments on a student’s record are stored and shared across various departments? (academic appeal accepted, adjustments to the students program course list made, second repeat of a course allowed, etc.) Explain how such comments will be treated when a transcript is produced. Phase 1 The system allows access to student files by mentors and only the students they advise. Phase 1 Provide a way to flag a deceased student’s record so that all departments are aware. Phase 1 Ability to have an audit trail of all data deleted or changed, by field updates, user that performed the update, date performed. (address update, course unscheduled/scheduled, grade change etc.) Phase 1 Staff can be notified of a student’s withdrawal including reasons and date processed. Confidential Information Y / N / T / F / 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Page 54 Zaytuna College: RFP – SIS Phase (1, 2, 3) Institutional and Regulatory Reporting Phase 1 School-Defined fields can be used to track data and can be added to the search capability. Phase 3 Tracking multiple applications for academic awards by student Phase 1 Ability to report students by grad date and sort alphabetically by curriculum for current and past years (for comparison reporting.) Phase 1 Expected graduation dates are automatically accurately maintained (student fails a class, student has transfer credits etc.) Phase 1 Ease of creating an invitation list for graduation, and tracking who was invited and who has responded Phase 1 The system will provide the ability to record and display previous attendance and degrees? Phase 1 The system allows different users to assign tasks (update a student record, send information to a student, etc.) to other users and how the system tracks who has and hasn’t completed requested tasks by date requested? Confidential Information Y / N / T / F / 3 If F: Est. Release Date Q/YY If 3 or T: Est. Hours of Effort Comments Page 55 Zaytuna College: RFP – SIS Academic Support Center (ASC) Phase (1, 2, 3) Academic Support Center (ASC) Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Overall Phase 1 ASC can have its own designated area in the system. Phase 1 The ASC ‘area’ of the system can be accessed through the web portals – students & faculty Phase 1 Tutors will have access to the ASC area through a web portal Posting of Resource Materials Phase 1 The system allows for the posting of resource study documents and web links for the students and tutors to access Phase 1 The system organizes the Resource Materials by semester. Semesters arranged in reverse chronological order. Tracking of Tutors Phase 1 A system of student signups for tutors by class, tutor, time slot (using sign up form) Phase 1 Tutors that sign up will be separated into categories – tutors, volunteer tutors, student tutors Phase 1 Electronic folders maintained on each tutor, with application materials Confidential Information Page 56 Zaytuna College: RFP – SIS Phase (1, 2, 3) Academic Support Center (ASC) Phase 1 Instructors have the option to assign a student to a tutor (by class name), as requirement if student is performing below the minimum percentage grade. The student can then select the specific tutor and time slots. Phase 1 Once the student signs up or an instructor assigns the student (sign up form), the system sends the student notification (email & in their portal access) of scheduled tutoring sessions. Phase 1 Tutors can sign up for their tutor schedules through the system – sign up form Phase 1 Tutors can input notes on each student after each tutoring session Phase 1 Electronic folders are kept for each student, and includes a ‘progress sheet’ of each student’s progress over time Phase 1 Tutors can post material for students through the ASC section of the system Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Tracking Faculty Office Hours (can be through Faculty Affairs section – faculty portal) Phase 1 System allows faculty to post weekly office hours for students. Phase 1 Students can sign up for office hours electronically – first come, first served Confidential Information Page 57 Zaytuna College: RFP – SIS Phase (1, 2, 3) Phase 1 Academic Support Center (ASC) Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Faculty syllabi in the Faculty Portal are linked to ASC, as the Coordinator of ASC will need to reference syllabi for developing student learning plans Tracking of Students Phase 1 The system maintains rosters each semester of students by: subject, by tutor Phase 1 System tracks: hours tutored per week by student Tracking of Student Progress Phase 1 Faculty can input student progress in class on a 2-week basis (based on grades) Phase 1 Faculty can input notes on on-going student progress - and this helps ASC refine its services by student Phase 1 Students can submit feedback on specific services through targeted surveys Phase 1 Tracking of pilots and assessment of different types of tutoring methods to determine the most effective methods for Zaytuna students. Tracking of ASC Workshops Phase 1 System automatically posts workshop announcements to students – either email or through the student portal Confidential Information Page 58 Zaytuna College: RFP – SIS Phase (1, 2, 3) Phase 1 Academic Support Center (ASC) Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Each Workshop speaker can track attendance in the system for the workshop. Ideally, the students can sign into the workshop via the portal (similar to a Foursquare-type check in.) Tracking Learning Plans Phase 1 Learning plan templates that can be completed for each student and attached to their record Phase 1 Calendar template that will be filled in for each student and attached to their record. They can access it through the Student Portal. Assessment Tracking by Coordinator of Center Phase 1 System can track trend of effectiveness of tutoring by subject (utilizing faculty input on student progress by grades) Phase 1 Other reports needed by semester, annually, and longer term (2-year, 5 year): # of tutors by subject; # of students tutored by subject Phase 1 System requires student to enter background information when they sign up Phase 1 Student record is linked to ASC to be accessed by the Coordinator Registrar and disciplinary information Phase 1 The system can administer surveys to students, faculty, tutors on an ongoing basis. It can help assimilate the data into useful reports and trends. Confidential Information Page 59 Zaytuna College: RFP – SIS Phase (1, 2, 3) Academic Support Center (ASC) Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments ‘Study with a Buddy’ Program Phase 1 Students can log in study hours with classmates and on what topic – for their own tracking & this information can be used by ASC in tracking student progress Accreditation & Assessment Confidential Information Page 60 Zaytuna College: RFP – SIS Phase (1, 2, 3) Accreditation & Assessment Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Reports and Data Tracking (Accreditation & Assessment) Phase 1 Ability to view and report data as of particular date (start/end of terms and real-time). Refer to read-only data needs below. Phase 1 Ability to download data into Excel/CSV and text formats. Refer to read-only data needs below. Phase 1 Options to select data fields and ranges to include and exclude in report output (if standard system report does not exist). Refer to read-only data needs below. Student Body Data and Trends (Accreditation) Confidential Information Page 61 Zaytuna College: RFP – SIS Phase 1 Read-only access to the following student information: program name, student name, ID #, enrollment date (date when enrollment is considered official), first term of enrollment period, expected/actual term of graduation, "Class of XXXX", enrollment status, date of recent enrollment status update, degree/certificate awarded, date awarded, gender, ethnic demographic (if collected). Reports to include detailed records and summary of records of the attributes (ex: numbers/percentages of students, by cohort, by gender, average age, average age by cohort, etc.). Note: The information desired in each report can be further specified. Enrollment status may include the following: enrolled full-time, leave of absence (medical, maternity, paternity, suspension, personal, etc.), graduated, completed (ex: SAI certificate of attendance), withdrawn (ex: admin withdrawal, expulsion, withdrawal from course, failed course, academic disqualification, no contact with college for extended period of time, voluntary withdrawal from program), general public auditor, employee auditor. Phase 1 Read-only access to retention data within a specified time period and with option to select types of students. Option to calculate retention in multiple ways: Year 1-Fall to graduation, Year 1 to Year 2, selected range of semesters, etc. Phase 1 Read-only access to completion data (within a specified time period, of a particular demographic, etc.). Option to calculate completion in multiple ways: 4 years, 5 years, alternative calculation method proposed by WASC, etc. Confidential Information Page 62 Zaytuna College: RFP – SIS Phase 2 Read-only access to history of student enrollment status changes with date stamp, with options to report by student, as of a specific term, within specified time period, by "changed from" status, by "changed to" status. Note: Reports are submitted annually and quarterly (point-intime reports). Enrollment history will not be shared with WASC or BBPE, but this information will help in our internal review to check for accuracy and completeness of data submitted in the reports. And it could be useful for some assessment reporting and analysis. Phase 2 Based on date of student enrollment, system automatically indicates the BPPE quarter. Q1=January 1 through March 31, Q2=April 1 through June 30, Q3=July 1 through September 30, and Q4=October 1 through December 31. Phase 1 Read-only access to the following student enrollment data: program name, student name, ID #, date enrollment agreement filed, date performance fact sheet filed, date STRF fee paid, date enrollment fee submitted. Phase 1 Ability for students to digitally sign the enrollment agreement and performance fact sheet, requiring user ID and password to access. And retain a saved copy for the student's personal records. Phase 2 Within the student portal and protected through user ID and password, an ability for the college (OEM) to upload a scanned copy of student's signed enrollment agreement and performance fact sheet, allowing the student to have a copy for their own records. Phase 2 On the student portal, include the public website links that contain the all past and present performance fact sheets and BPPE annual reports. Admissions and Housing Trends (Assessment) Confidential Information Page 63 Zaytuna College: RFP – SIS Phase 1 Read-only access to the following student admissions data: program name, student name, ID #, gender, age/DOB, marital status, permanent state and country of residence, standardized test scores (SAT, ACT, etc.), incoming GPA(s), prior degrees/certificates, GED in lieu of HS diploma. Reports to include detailed records and summary of records of the attributes (ex: numbers/percentages of students, by cohort, by gender, etc.). Note: The information desired in each report can be further specified. Phase 2 Read-only access to the following student housing data: program name, student name, ID #, gender, Y/N student housing through College (none, yes-on campus, yes-married couple stipend). Key Performance Indicators, Student Success Phase 2 For the purpose of continuous improvement and as needs are determined by other offices, read-only access to other reports available in the SIS in order to assess key performance indicators of student success, common trends in at-risk students, assessment of student services, assessment of campus programming, assessment of residential life, assessment of campus safety, identification of student needs, and impact of particular programs or services on student learning. Note: Once all data sets within the SIS are identified, then specific reporting needs and opportunities can be determined. Phase 3 If agreed to by faculty: Ability for faculty to enter their individual scores of the senior theses. Thus allowing the system to automatically calculate and report summative scores. Confidential Information Page 64 Zaytuna College: RFP – SIS Phase 3 Surveys are currently completed by students in hard copy and entered into MS Excel for retention and analysis. Include a template for the surveys. Convert manual analytics in Excel into automated analytics in SIS (if functionality is available). Convert manual surveys into surveys administered into the system. Faculty Affairs (Web Portal) Phase (1, 2, 3) Faculty Affairs (Web Portal) Y/ N/ T/ F/ 3 If F: Est. Releas e Date Q/YY If 3 or T: Est. Hours of Effort Comments Faculty Personal Information Phase 3 Faculty can update their personal information, and this updates in our HR system – TriNet Phase 3 Faculty can access their human resources components – contract, payroll, etc. Phase 3 If the above two components cannot be fulfilled, then a link to TriNet Phase 3 Faculty can access their employment information - contract Phase 1 Faculty Resource Tracking: faculty expense reports can be entered in the system and accessed by Accounting Phase 1 System can track each faculty’s spending (expense reports) against their min. budget Phase 1 VP, ASA and Dean of Faculty can complete evaluations of faculty through the portal Confidential Information Page 65 Zaytuna College: RFP – SIS Phase (1, 2, 3) Phase 1 Faculty Affairs (Web Portal) Y/ N/ T/ F/ 3 If F: Est. Releas e Date Q/YY If 3 or T: Est. Hours of Effort Comments Faculty can submit their self-evaluation through the portal Faculty Space Phase 1 Have a link to the most current Faculty Handbook, and previous versions for historical keeping Phase 1 List the Zaytuna Faculty Email Group for access by faculty – [email protected] Phase 1 Ability to upload Faculty Meeting Minutes w/outcomes & next steps (includes all types of meetings, including Faculty Retreat) Phase 1 All files on faculty policies can be uploaded to the portal Phase 1 Have a Faculty Chat Room w/saved discussion threads by topic. This would be organized by topic discussion. Phase 1 Have separate areas for temporary projects tracking and uploading of project documents & for temporary committees that convene to address a specific policy or issue Classes & Committees Confidential Information Page 66 Zaytuna College: RFP – SIS Phase (1, 2, 3) Phase 1 Faculty Affairs (Web Portal) Y/ N/ T/ F/ 3 If F: Est. Releas e Date Q/YY If 3 or T: Est. Hours of Effort Comments Create a My Classes sub-section that includes the following and is specific to an individual faculty member: >This Semester classes >Committees (Am part of this semester): Chair – input activities and policies Meeting minutes & next steps >Next Academic Year classes >Past Semesters: Each semester this particular instructor has taught, and the classes s/he taught All the above should include the following for each class listed: -Syllabus – to be uploaded by faculty member -Class Roster (Enrollment Status; P/F, Auditor) with picture of each student for ease of identification -Book List – to be submitted by faculty by deadline -Can email students through portal -Chat room for each class -Grade Submission: mid-semester & end-ofsemester. Mid-semester at risk students automatically generated. -Deadline alerts – pop ups -Option to track attendance -Option to have timed quizzes administered through the SIS. Multiple choice can be graded by the SIS. -Option to replicate a class and all it is documents. -Option to share folders with other faculty or staff. -Students class evaluation – end-of-semester Confidential Information Page 67 Zaytuna College: RFP – SIS Phase (1, 2, 3) Phase 1 Faculty Affairs (Web Portal) Y/ N/ T/ F/ 3 If F: Est. Releas e Date Q/YY If 3 or T: Est. Hours of Effort Comments Create an All Classes sub-section: by semester, list of all classes in reverse chronological order. All the following should be included in each class listed above: >Syllabus >Readings >Book List >History of who taught the class, and each past faculty’s syllabus and book list College-wide Announcement Board Phase 1 Ability to post current semester class schedule, and this is uploaded automatically when it is finalized by the Registrar Phase 1 Ability to have an upcoming events section Phase 1 Faculty should be able to post announcements to all students here Mentor Space Phase 1 Each mentor is able to access the list of their mentees and their student records Phase 1 For in-coming freshmen, mentors are automatically assigned, using pre-set criteria. Each graduating class is automatically removed after graduation. Assessment Phase 2 Ability to upload the Assessment Plan Phase 2 Ability for faculty to review the plan and submit feedback to the Office of Accreditation & Assessment Additional Considerations Confidential Information Page 68 Zaytuna College: RFP – SIS Phase (1, 2, 3) Faculty Affairs (Web Portal) Phase 2 Pop up announcements from Dean of Faculty or VP, ASA when faculty member signs in. Phase 1 Dean of Faculty will be able to see all faculty contracts, all classes, all committees Phase 1 VP, ASA view: be able to see all contracts, all classes, all committees, all ASA employees, all faculty. Confidential Information Y/ N/ T/ F/ 3 If F: Est. Releas e Date Q/YY If 3 or T: Est. Hours of Effort Comments Page 69 Zaytuna College: RFP – SIS Confidential Information Page 70 Zaytuna College: RFP – SIS Housing & Facilities Ph ase (1, 2, 3) Housing & Facilities Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Student Move in/Move Out Phase 1 A student can submit a housing registration form before each academic year (during the summer) Phase 1 Student can pay their refundable housing deposit and key fee through the system to complete registration for housing Phase 1 When housing assignments are confirmed in the system, students receive notification with their room assignment Phase 1 Students complete their check in forms in the system, noting what are Immediate Repairs Phase 1 The maintenance crew receive a report from the system of immediate repairs needed Phase 1 At move out, students can complete check out form in the system and include their forwarding address for refunds (housing deposit and key fee). RA needs to co-sign on any check out form. Phase 1 Facilities Manager inputs into same check out forms damages and deductions from security deposit. Refund amounts automatically calculated based on pre-set cost amounts. Student receives notification of refund due. Phase 1 Accounting receives notification when refunds report is ready. Phase 1 Accounting can generate a final report of refund amounts due and forwarding addresses. Confidential Information Page 71 Zaytuna College: RFP – SIS Ph ase (1, 2, 3) Housing & Facilities Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Student Maintenance Requests Phase 3 Student can submit a maintenance request in the system. Tag as Urgent or regular. Phase 3 Landlord or Maintenance Crew receives notification to cell phone, if Urgent, or by email if Regular Phase 3 Facilities Mgr. receives monthly log from SIS on student maintenance requests Confidential Information Page 72 Zaytuna College: RFP – SIS Student Affairs Phase (1, 2, 3) Student Affairs Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Safety & Security: Incidents Phase 1 Ability for any user of the system to submit an incident (with a set of required and optional fields). A series of questions to avoid expected follow-up questions by the administration and to ensure a complete report (ex: What students were involved? Did you call 911? Is this an emergency? Are you reporting the incident after it's been resolved? etc.). 1) Each incident will have a status (submitted, reviewed, pending validation, assigned to XXX, resolved, etc.). 2) Incidents that are submitted by a user will then be approved by authorized users (Dean of Student Services and others). 3) Incidents can be further edited by authorized users to categorize them, link them with others, assign them to individual to resolve, provide additional comments, send back to submitter for questions, etc. 4) Incident record includes date and timestamp. 5) Can the Securitas guards submit incidents in the SIS and be granted limited user access to the system? Phase 1 Once an incident is submitted, an automated email and/or text notification is sent to an authorized list of individuals with a summary of the report and a link to the record in the SIS. Phase 1 Report of summary and detailed incident records, with options to include or exclude data fields, range of dates, etc. Phase 1 Workflow that channels a disciplinary action to the various relevant staff and departments. Confidential Information Page 73 Zaytuna College: RFP – SIS Phase (1, 2, 3) Student Affairs Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Safety & Security: Residential Life - Curfew Phase 1 Resident Advisors can report the students who have not returned by the time of curfew (or sooner, if the RA needs to sleep early). This allows the administration to have a real-time record of students and can follow up with the RA or student(s) the following morning as needed. RA enters names of students who are out of the dorm and indicates that all other residents are accounted for. Data record includes date and timestamp and RA's student user ID. Student residential life policy requires residents to be in dorm by 11pm. RA responsibility to check students each night. Phase 1 Once the curfew report is submitted, an automated email and or text notification is sent to an authorized list of individuals with a summary of the report and a link to the record in the SIS. Confidential Information Page 74 Zaytuna College: RFP – SIS Phase (1, 2, 3) Phase 1 Student Affairs Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Ability for any user of the system to submit an incident (with a set of required and optional fields). A series of questions to avoid expected follow-up questions by the administration and to ensure a complete report (ex: Was CPR needed? Is the student safe? Was 911 called? Was it an allergic reaction? etc.) 1) Each incident will have a status (submitted, reviewed, pending validation, assigned to XXX, resolved, etc.). 2) Incidents that are submitted by a user will then be approved by authorized users (Dean of Student Services and others). 3) Incidents can be further edited by authorized users to categorize them, link them with others, assign them to individual to resolve, provide additional comments, send back to submitter for questions, etc. 4) Incident record includes date and timestamp. 5) For authorized users, link the incident record to the student's health records (if available in the SIS). Health Services Phase 1 Once an incident is submitted, an automated email and/or text notification is sent to an authorized list of individuals with a summary of the report and a link to the record in the SIS. Phase 1 Report of summary and detailed incident records, with options to include or exclude data fields, range of dates, etc. Phase 1 Ability to input and view information regarding a student who submitted a valid note from a doctor. Counseling Services Phase 1 Ability to view data regarding student absences in classes as reported by faculty. Confidential Information Page 75 Zaytuna College: RFP – SIS Phase (1, 2, 3) Student Affairs Phase 1 Ability to view a report of at-risk students, as defined by the administration. Phase 2 Ability for students to view the available times of the Deans of Student Affairs (and possibly others who desire this) and to schedule appointments, as an alternative to MS Outlook. Note: This may require an interface with MS Outlook Calendar for ease of use, or it may require data entry into two calendar systems which may be an administrative burden. Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Student Records Phase 1 Data entry related to student meetings, incidents, or needs: 1) Ability to input data records on meeting dates with students. 2) Include required and optional fields in the record, to allow for streamlined reporting and analysis. 3) Include a section for notes from meetings regarding the student's interests. 3) Include a section for the Dean to quickly view areas of follow up. 4) Ability to view notes on student records from other authorized users (such as Faculty Mentors). 5) Generate a report on all of the counseling records, with ability to select fields, date ranges, etc. Note: Details on the required and optional fields can be provided. Phase 1 Ability to pull up a student record and view information in a clear format. Dashboard reporting. With use of colors to represent if a student is at-risk in areas (academically at-risk, discipline issues, experiential learning progress, community forum attendance, etc.). Ability to select the type of information to include in the reports. Confidential Information Page 76 Zaytuna College: RFP – SIS Phase (1, 2, 3) Student Affairs Phase 1 Ability for the SIS to send an email for every form submitted through the SIS, so the student immediately receives their own erecord of it, including a date and timestamp. It also serves as a confirmation that their data was successfully submitted. Phase 1 Ability for the student to view all records they have submitted within the SIS, including a date and timestamp. Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Experiential Learning Phase 1 An interface that allows staff to post information (which may include text, file uploads, and links) for students to view. Information will contain service learning opportunities as they are identified by the office. Phase 1 Ability for students to submit all existing forms through the SIS. 1) Students can enter information of each service engagement (hours, type of service, information on service organization, and personal reflections). The student's supervisor's signature could be evidenced through a file upload or through hard copy submission of a new form. 2) Students can also submit their responses to questions from reading assignments through comment forms in the SIS. 3) Students can upload their reflection papers in the SIS. Phase 1 Ability for students to view their hours and status in the SIS. Status could include hours approved, pending review, not approved, etc. Phase 1 Ability for Dean of EL to submit each student's semester status into the Registrar, which will be reported on the student's report card / transcript. Confidential Information Page 77 Zaytuna College: RFP – SIS Phase (1, 2, 3) Phase 1 Student Affairs Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Ability for students to receive an email notification for any status update regarding their experiential learning credits have been updated by OEL or OEM. Residential Life Phase 1 Ability for students to register for housing and select roommates (or indicate preferences) through the SIS. Phase 1 Internal workflow that routes housing requests through each step to the appropriate individuals in OSL, OEM, Accounting, and Facilities. This would eliminate the need for the current Formstack housing registration form. Staff can view detailed statuses, pending actions, and comments, while a student can view a smaller subset of statuses. Housing registration to be disabled when housing is not available or the time period has passed. Note: This process involves several offices and should probably be detailed out in a flowchart to reflect each office's system requirements. Phase 1 Ability for students to receive an email notification for any status update regarding their housing request. Phase 1 Ability for students to submit their housing agreement form in the SIS. Phase 1 Ability for students to submit their damage /walkthrough form in the SIS. Ability for SIS to restrict submission after a given time period. Phase 1 Ability for RA or student to enter the arrival and departure days and times. Confidential Information Page 78 Zaytuna College: RFP – SIS Phase (1, 2, 3) Student Affairs Phase 1 Ability for students to view all information regarding their housing agreement, refundable deposits, and payments with the college. To be integrated with their accounting record. To also include the status of any housing maintenance requests, damage reported (either by student or the administration). Phase 1 An interface that allows RAs to post information for their residents to view. Includes information about their RA, RA meeting times, special announcements, etc. Phase 1 Ability for RAs to view relevant student information in the SIS, including contact information, arrival information during move-in, and extended days the resident will be off-site. Phase 1 Ability for RA to submit incidents and weekly reports in the SIS. Phase 2 Ability for RA to submit timesheet and for supervisor to approve, if it can be integrated with TriNet. Phase 2 Replace existing Google document for visitors. Allow residents to sign their visitors in through the SIS. Phase 1 Internal workflow that routes housing maintenance requests through each step to the appropriate individuals in OSL and Facilities. Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Campus Life Phase 1 Student homepage. An interface that allows for the administration to post announcements for students to view in a portal. Confidential Information Page 79 Zaytuna College: RFP – SIS Phase (1, 2, 3) Student Affairs Phase 2 Ability for SIS users to comment on selected posts on the student portal's pages. Ability for administration to select which posts can enable comments or not. Phase 1 A real-time calendar of events that can be viewed by all users of the SIS. Types of events to be in categories, for easier viewing (final exams versus OSL activity versus student organization activity). Phase 1 Ability for administration to configure blackout dates for recreation activities. Phase 1 Ability for SIS users to receive email notifications and reminders of events. Phase 2 Ability for students to RSVP for events and include comments (example: RSVP for potluck with the name of dish). Phase 1 Ability for students to submit requests for room reservations. Phase 2 A student union portal that allows student union representatives to view the balance of their funds (allocated by Zaytuna). Phase 1 Ability to record attendance at events. Phase 1 Ability for Deans to enter the individual temperament of each student as one of the attributes in the student's record, with access to limited authorized individuals within the SIS (faculty mentor and deans, etc.) Confidential Information Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Page 80 Zaytuna College: RFP – SIS Service Center - IT Phase (1, 2, 3) Service Center - IT Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Enrolling Students Phase 1 System can automatically create email address and login for enrolled students (Microsoft web portal). Phase 1 SIS should be the authoritative system for student and faculty user accounts provisioning. Account creation and deactivation will occur automatically based on SIS data entry and student profile and faculty profile status. Phase 1 The above student and faculty user account should be used to access various online services offered by the college, preferably via single sign on. Examples, is email, library services, web portal, help desk, etc. Phase 1 System can send automatic welcome message to a student’s personal email account upon enrollment with login. Phase 1 System can store a freshman’s Zaytuna email account information until they log into the system to obtain this and other information. Phase 1 System can automatically create Outlook email distribution lists, e.g. each incoming freshman class. Confidential Information Page 81 Zaytuna College: RFP – SIS Phase (1, 2, 3) Service Center - IT Phase 1 Assigned staff can update Outlook email distribution lists through the system. Phase 1 Students can access their Zaytuna email through the SIS portal. Phase 1 Students can have access to their Microsoft calendar on their phones – the portal can sync their calendar to show up on their smart phone. Phase 1 Publish email policy and etiquette in the portals for students, faculty, and staff. Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Maintenance Phase 1 Students, faculty, and staff can reset password themselves if they lock themselves out. Phase 1 System automatically deactivates email accounts for students that have been: expelled; graduated; on leave of absence. New Faculty Emails Phase 3 Once a new faculty is signed on (contract is signed), system automatically creates email address and login for faculty member. This information is accessed by the faculty member once they log into the Faculty Portal. Phase 3 System can send automatic welcome message to a new faculty’s personal email account upon enrollment with login. New Staff Emails Phase 3 Once a new staff is signed on (contract is signed), system automatically creates email address and login for staff person. This information is accessed by the staff once they log into the Portal. Security Door System Confidential Information Page 82 Zaytuna College: RFP – SIS Phase (1, 2, 3) Service Center - IT Phase 1 System can maintain an updated schedule for the student entrance security system – for all campuses Phase 3 Entering of timesheets and tracking of hours for security guards. Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Web Portal Phase (1, 2, 3) Web Portal Online Admissions Process Phase 1 Does the system provide an easy to use and configurable web-page to be used to capture lead data? Phase 1 Are there configurable criteria to use in determining potential duplicate on-line entries of student data? Phase 1 Is the system a comprehensive and configurable online application, including application payment and submission? Phase 1 Will the online application create a comprehensive student record and applicant record? Phase 1 Is there a multi-step online application that initiates relevant workflow? Phase 1 Does the online application process provide financial aid estimate tools to applicants? Confidential Information Page 83 Zaytuna College: RFP – SIS Phase (1, 2, 3) Web Portal Phase 1 Is there a tool for online transfer credit submission and pre-articulation available to applicants? Phase 1 Can Applicants contact admissions officers via online options? Phase 1 Are applicants able to access application documents via a portal and submit completed documents online? Phase 1 Can Applicants view the status of their application, required documents and communicate with key departments? Phase 1 Does the system provide resolution (exception processing) of duplicate leads and applicants entered via the web? Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Academics features available for the students online Phase 1 Students can view an online degree audit by term or session. Phase 1 Students can view/print an unofficial transcript online. Phase 1 Online report cards available via a date sensitive publish option. Phase 1 Online course registration (add/drop) Phase 1 Online course registration that prevents class selection when the following rules are not met: pre-requisite, co-requisite, full classes. Phase 1 Online course registration that automatically displays a student’s required classes. Phase 1 Ability to deny students to register online for courses outside of their program course list. Confidential Information Page 84 Zaytuna College: RFP – SIS Phase (1, 2, 3) Web Portal Phase 1 Ability to enforce pre-registration advisement, which clears a student for online registration. Phase 1 Ability to enforce post-registration advisement, which sends student course selections to an advisor for clearance. Phase 1 Ability for students to waitlist into a course (for auditing) within online registration. Phase 1 Ability for students to view all courses including cross-listed courses on a single screen and complete registration online. Phase 3 Ability for students to select to audit a course online. Phase 1 Ability to enforce student specific term and course sequences within online registration. Phase 1 Ability to create student registration groups and configure priority registration by group within online registration. Phase 1 Ability for students to view/print a class schedule online. Phase 1 Ability for students to seamlessly launch from course schedule to a course management system. Phase 1 Students can access their class grade book online. Phase 1 Students can download their class schedule to a calendar, including outlook. Phase 1 Students can perform a GPA calculation online. Phase 1 Students can contact their academic advisor online and receive e-advisement. Confidential Information Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Page 85 Zaytuna College: RFP – SIS Phase (1, 2, 3) Web Portal Phase 1 All online communication between the student and academic mentor will be captured and stored on the student’s record. Phase 1 Students can view their attendance records online. Phase 1 Students can view academic holds online and receive instruction to resolve holds. Phase 1 Staff members can perform e-advisement via a portal. Phase 1 Faculty can perform online course management: grades and attendance posting. Phase 1 Faculty can view and print rosters online. Phase 1 Students can access an automatically generated course schedule online. Phase 1 Students can access a faculty directory online. Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Describe the online capabilities with respect to Financial Aid Phase 1 Students can apply for financial aid online. Phase 1 Configurable award letter to be available to students online, clearly showing each award and disbursement. Phase 1 Printable award letter to be available online. Phase 1 Students can accept or decline awards online. Phase 1 Financial aid advisors will be notified when students modify their awards online. Phase 1 Students can access a tool to obtain a financial aid estimate. Phase 1 Students can view financial aid holds and receive instruction to resolve holds. Confidential Information Page 86 Zaytuna College: RFP – SIS Phase (1, 2, 3) Web Portal Phase 1 Students can view financial aid documents due, and submit online. Phase 1 Students can access FAQ and information pages. Phase 1 Students can receive and print notification of disbursements online. Phase 3 Students can contact their financial aid advisors online. Phase 1 All online communication between the student and financial aid advisor will be captured and stored on the student’s record. Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments In the Student Accounts section of the student portal Phase 1 Does the system alert students online? (for past due balances, an academic advising session, contact Career services in their last semester, registration is about to end, etc.) Phase 1 Does the system allow the students to view their account balance and make payments towards it? Students have access to update their information online Phase 1 Students can manage an online profile. Phase 1 Students can update contact information and addresses online. Phase 1 Students can communicate with institutional departments online. Phase 1 Students can accept policy changes online through communications that can be tracked and audited. Phase 1 Online forms can be downloaded, completed and uploaded – or entered in system through an online form. Confidential Information Page 87 Zaytuna College: RFP – SIS Phase (1, 2, 3) Phase 1 Web Portal Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Staff can be notified when students upload documents online. Features are available to students and employers online Phase 3 Students can manage resumes and employment documents online. Phase 3 Students can submit resumes online for advisor approval. Phase 3 Students can configure an employment profile online, including the selection of skills. Phase 3 Students can perform a job search online, which displays jobs based on whether the student is in-school, pending graduate or graduate. Phase 3 Ability to hide employer, contact and/or salary information on jobs displayed to students. Phase 3 Ability to define workflow per job, which will determine whether students can apply directly to an employer or via the career services office. Phase 3 Students can contact their career services advisors online. Phase 3 Students can choose to make their contact information available to employers. Phase 3 All online communication between the student and career services advisor will be captured and stored on the student’s record. Phase 3 Ability for employers to register online with the career services office. Phase 3 Employers can create and manage jobs online. Confidential Information Page 88 Zaytuna College: RFP – SIS Phase (1, 2, 3) Phase 3 Web Portal Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Employers can perform a candidate search online and request contact with job candidates. Configuration and administration Phase 1 Is there role based security that controls transactions and content viewable by user. Phase 1 Is there the ability to aggregate content and applications from external sources. Phase 1 How can single sign on information be passed to external applications. Phase 1 Personalized homepage, allowing end user customization of layout and content. Phase 1 Authentication of portal users via active directory. Phase 1 Configurable content channels that are user selectable. Phase 1 Ability to define required content channels on student and staff portals. Confidential Information Page 89 Zaytuna College: RFP – SIS PHASE 3 (Only) ITEMS Development and Marketing Phase (1, 2, 3) Development and Marketing Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Student Background Information Phase 3 Students can update their accounts with profile information that can be useful in Development and Marketing, e.g. special skills, public speaking Phase 3 Students can receive notification through their student account from Development or Marketing with calls for specific skills Phase 3 Development or Marketing can update a student’s profile with realized skills or new skills Phase 1 Each student submits an image release form through the system, as part of the beginning of semester forms. The form can have a valid period of up to 4 years. Alumni Tracking Phase 3 The system can track alumni for marketing and fundraising purposes. Phase 3 Alumni can maintain their profile through the system, adding skills and additional information, as relevant Generate Reports Phase 3 Reports can be generated for specific skill sets Confidential Information Page 90 Zaytuna College: RFP – SIS Career Services Phase (1, 2, 3) Career Services Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Employer record management Capture multiple data fields for employers. Phase 3 Distinguish employers from internship/externship sites, or allow for both. Phase 3 Record multiple contacts and contacts can be associated with available jobs. Phase 3 Record multiple available jobs and each job has its’ own data fields including skill sets, salary range and number of openings. Phase 3 Allow employers to manage their own data and job offerings via the internet. Phase 3 Allows employers to search for job candidates via the internet. Phase 3 Allow staff to communicate with employers via letters, email, phone, and meetings. Internship & Externship features Phase 3 Easily manage Internships/Externships by either the career services or academics departments. Phase 3 Enter Internship/Externship attendance and grades via the internet. Phase 3 Easily convert Internships/Externships to a Placement if the student is hired. Phase 3 Track attendance online To process exit interviews for students, can the system Phase 3 Identify potential graduates who need to complete an exit interview. Confidential Information Page 91 Zaytuna College: RFP – SIS Phase (1, 2, 3) Career Services Phase 3 Automatically notify students who need an exit interview via email, letter, or web alert. Phase 3 Allow data fields to be used to capture information collected at the exit interview including availability and expected pay rates. Phase 3 Accommodate students who sign a placement waiver and reason for waiver. Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Features to track skill sets and resumes Phase 3 Skills and job titles can be associated to a student and will be used for job matching. Phase 3 Skills can automatically be associated to a student as a result of program completion. Phase 3 Multiple certifications can be recorded for each student which may include state, dates and score. Phase 3 The system can automatically notify potential graduates to submit resumes. Phase 3 Resume documents can be associated to a student and easily viewed by staff. Phase 3 Students can upload resumes via the internet for staff review and approval. Interview activities and candidate matching for jobs Phase 3 Communication tools to facilitate job interviews between students and employees. Phase 3 A history of job interviews with interview results is associated to the student record. Phase 3 Job searches and matching can be performed by staff, students, and employers. Phase 3 Results of job searches are based on students availability and matching of skills. Confidential Information Page 92 Zaytuna College: RFP – SIS Phase (1, 2, 3) Career Services Y/ N/ T/ F/ 3 If F: Est. Relea se Date Q/YY If 3 or T: Est. Hours of Effort Comments Functionality for recording placement history and job verifications Phase 3 Accommodates both in-school (sustenance), and out-of-school (permanent) placement statuses. Phase 3 Multiple placements can be associated to a student record. Phase 3 The employer history of placements is tracked and easily viewed. Phase 3 Data fields are associated to a student’s placement & include job title, supervisor, placement and start dates, salary, in field of study, and placement advisor. Phase 3 The system accommodates job verifications and collects required data for compliance. Phase 3 Staff and students can be automatically reminded of upcoming verifications. Reporting capabilities Phase 3 Reports can be exported to Excel, PDF and other formats. Phase 3 Mail merge letters and documents can easily be generated for students in a report. Phase 3 Students contained in a report can be saved as a student group. Phase 3 Potential graduate reports can be easily generated. Phase 3 Employer listing and job listing reports. Phase 3 Job conversion rate reports. Phase 3 Placement statistics reports. Phase 3 Job verification reports. Phase 3 Internship/Externship reports. Confidential Information Page 93 Zaytuna College: RFP – SIS Confidential Information Page 94
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