(care) program - The Heat and Warmth Fund

CONSUMERS AFFORDABLE
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MI
48226
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MI 48909-9883
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CONSUMERS
ENERGY
PROGRAM
CONSUMERS
ENERGY
CARECARE
PROGRAM
CONSUMERS ENERGY
CARE 2.0 PROGRAM
ENROLLMENT APPLICATION
APPLICATION CHECKLIST
o
Must be 18 years or older to apply
o Completed, signed and dated application (must sign bottom of pages 3 and 7)
PLEASE INCLUDE
COPIES OF ALL
DOCUMENTS AND
DO NOT SUBMIT
ANY ORIGINAL
DOCUMENTATION.
o
Copy of most recent Consumers Energy bill
o
A copy of primary applicant’s Social Security Card and a listing of Social
Security numbers for all other members of the household (page 5)
o
Readable identification for applicant only (copy of one of the following government issued
photo IDs is required): Driver’s license, state ID, passport, or U.S. Military ID
o
Proof of all household income
• See page titled “Acceptable Forms of Income”
• Sources may include any of the following: Pay stubs, which must span four current weeks
in a row within the past 60 days; employment letters/statements; unemployment letters/
statements; Social Security and pension letters/statements; worker’s compensation letter/
statement; child support verification; Friend of the Court letters/statements or check stubs;
divorce decree; check stubs/receipts; disability letters/statements; interest, annuity or dividend
letters/statement; federal or state tax forms
o
EASE survey (tier one with EASE survey completion guide) at the end of this packet
Please understand that providing incomplete information within your submitted application
packet will delay processing. CARE application packets may not be signed and dated before
October 1st.
1014
HELPING MICHIGAN SAVE ENERGY. THAT’S OUR PROMISE.
ACCEPTABLE FORMS OF INCOME
All income verification documentation MUST include:
• Employee or recipient name
• Employer or source name
• Pay date and/or pay period
• Gross (before taxes & deductions) amount of pay
• A summary of any income deductions
1. HOUSEHOLD WAGE OR BUSINESS INCOME (only one of the below):
• Paystubs: If paid weekly, must receive four paystubs in date order for one full month. If paid bi-weekly, must receive two
paystubs in date order for one full month. Must NOT be older than 60 days.
• Print off from employer (must be for a full 30 days, must NOT be older than 60 days, and must be in a row)
• Letter from employer (must be for a full 30 days, must NOT be older than 60 days, must be on company letterhead and
signed by an authorized supervisor)
2. OTHER/FIXED INCOME:
• SSI, Social Security, RSDI, SSDI, SDA and/or Pension
• Social Security award letter must NOT be dated older than 60 days. If the award letter is dated older than 60 days,
also send a copy of bank statement showing deposits from received benefits within the last 60 days (for your own
security cross out the bank account number), tax return, copy of check, or DHS Ml Bridges printout. Only one of the
above required.
• Child Support
• A printed summary from courts or website, or bank statement showing deposit from Friend of the Court (for your own
security cross out the bank account number).
• Workers Compensation
• Workers compensation award letter must NOT be dated older than 60 days. If the award letter is dated older than 60
days, also send a copy of bank statement showing workers compensation deposits within the last 60 days (for your
own security cross out the bank account number).
• Unemployment
• Current unemployment award letter must NOT be dated older than 60 days. If the award letter is dated older than 60
days, also send a copy of bank statement showing unemployment insurance deposits within the last 60 days (for your
own security cross out the bank account number), or a printed summary from the unemployment insurance website or
a printed summary from Ml Bridges printout. Only one of the above required.
• Adoption Subsidy/Direct Care through the State of Michigan
• Pay stubs or bank statement showing deposit from the state of Michigan (for your own security cross out the bank
account number).
• Alimony or spousal support
• Divorce agreement and bank statements or interest, annuities or dividends statements (for your own security cross
out the bank account number). Only one of the above required.
3. SELF-EMPLOYMENT:
• Must complete attached self-employment affidavit (included in this packet)
• Federal or state tax forms
• Self-employment profit and loss statement
4. NO INCOME:
• If there is ZERO income for all members of the household, please enter that on the application and complete attached
zero income affidavit (included in this packet)
Consumers Energy CARE 2.0 Program Enrollment Application l 2 of 9
BRINGING ENERGY AFFORDABILITY
TO MICHIGAN
What you’ll get...
What you’ll do...
A 40% discount on your bill until September 2015. For
example, if your energy charges were $100:
Make on-time monthly payments toward a more
affordable bill
$100 monthly energy usage
- $40 CARE credit
$60 + any late or other non-energy charges
Access to an online survey tool about energy use, called
EASE (Everyday Actions Save Energy) that provides a
home report with easy tips on energy savings.
An invitation to have an Energy Expert visit your home
for free through a program called Helping Neighbors.
Depending on your home’s condition, you may receive:
• Water heating and lighting measures
• A carbon monoxide test
• Air sealing
Complete the initial EASE survey with your caseworker
and, if you wish, log in again on your own to take a
second survey for more tips.
Talk about and set 3 energy saving goals with the
Energy Expert. These are simple steps you can take
around the house to use less energy and save even
more on your bill.
• A furnace tune-up
• Insulation
A friendly Agency Caseworker, who will help you better
understand the CARE Program and is someone you can
call if you have questions or need extra support.
• Name:
While on CARE, understand that you cannot:
• Apply for the State Emergency Relief (SER) energy
benefit from DHS for your Consumers Energy
service
• Be on any other Consumers Energy payment plan
at the same time as CARE
• Agency:
• Make payment arrangements on any past-due
balance
• Phone number:
If you cannot pay your bill by the due date, you will receive
a courtesy past-due reminder call 11 days following the
due date. This call is a warning that, unless payment is
received within one week, you will be removed from CARE.
If you are removed from CARE due to nonpayment, you
cannot:
• Re-enroll in CARE this year
• Enroll in the Shut-Off Protection Plan (SPP) until
October 2015
If you are removed from CARE, you can:
• Apply for the State Emergency Relief (SER) energy
benefit from DHS for your Consumers Energy
service until November 2015
• Make payment arrangements on the past-due
balance
• Enroll in the Winter Protection Plan (WPP)
I understand and agree to enroll in the CARE Program.
/
PRINTED NAME
SIGNATURE
/
DATE (MUST BE OCT. 1 OR LATER)
REQUIRED INFORMATION
PRIMARY ACCOUNT HOLDER INFORMATION
NAME OF CONSUMERS ENERGY ACCOUNT HOLDER (FIRST NAME, MIDDLE INITIAL, LAST NAME)
SOCIAL SECURITY NUMBER
DATE OF BIRTH (MM/DD/YY)
ACCOUNT FUEL TYPE:
o Electric
o Gas
o Combination
CONSUMERS ENERGY ACCOUNT NUMBER
SERVICE ADDRESS
CITY
COUNTY
STATE
ZIP
MAILING ADDRESS (IF DIFFERENT FROM ABOVE)
CITY
COUNTY
STATE
ZIP
MI
MI
PRIMARY PHONE NUMBER
o
Cell phone
o
Permission to text updates
o
Cell phone
o
Permission to text updates
SECONDARY PHONE NUMBER
BEST CONTACT TIME:
o
o
WEEKDAY:
WEEKEND:
o Morning
o Morning
EMAIL ADDRESS
o Afternoon
o Afternoon
GENDER
o M
ARE YOU DISABLED?
o Yes
o No
o Evening
o Evening
ETHNICITY
o
ARE YOU A VETERAN?
o Yes
o No
F
IS ANY HOUSEHOLD MEMBER
CURRENTLY PREGNANT?
o Yes
o No
INTAKE QUESTIONNAIRE
Is the Consumers Energy account in your and/or your spouse’s name?
o
Yes
o
No
Have you received State Emergency Relief (SER) for this Consumers Energy utility account from the Department
of Human Services since October 1, 2014? Receiving SER will not disqualify you from CARE re-enrollment.
o
Yes
o
No
Have you received utility assistance from any agency in the last three years?
o
Yes
o
No
Do you own or rent your home?
o
Own
o
Rent
REASON FOR ENERGY ASSISTANCE
o Limited-income household
o
Job loss
o
Medical hardship
o
Other (explain):
Consumers Energy CARE 2.0 Program Enrollment Application l 4 of 9
HOUSEHOLD INFORMATION
Customer to complete table. Total number of members, including the applicant, in the household:
RELATIONSHIP
TO APPLICANT
FIRST NAME
MI
FULL LAST NAME
FULL SSN
DATE OF
BIRTH
CHECK ALL
THAT APPLIES
/
/
o
o
Disability
Veteran
/
/
o
o
Disability
Veteran
/
/
o
o
Disability
Veteran
/
/
o
o
Disability
Veteran
/
/
o
o
Disability
Veteran
/
/
o
o
Disability
Veteran
/
/
o
o
Disability
Veteran
/
/
o
o
Disability
Veteran
/
/
o
o
Disability
Veteran
/
/
o
o
Disability
Veteran
If you have more than 10 household members, please attach their information to this application.
HOUSEHOLD WAGE OR BUSINESS INCOME
Do any of the household members receive income?
No income: If no-one in your household receives income, you must complete the No Income Affidavit (P8) and
return it in the envelope provided with your application.
o
Yes
o
No
Are you or another household member employed?
If yes, it is necessary to complete the income validation table below and include proof of income and return it
in the envelope provided with your application. A full 30 days of paycheck stubs is required and these samples
may not be dated more than 60 days from the date you sign on your CARE application.
o
Yes
o
No
Of the household members who are employed, are any self-employed?
If yes, each self-employed household member must complete the Self-Employed Affidavit (P7) and return in the
envelope provided with your application.
o
Yes
o
No
FIRST & LAST NAME
GROSS EARNINGS
EMPLOYER’S NAME
PAY FREQUENCY
(BEFORE TAXES)
o
o
o
o
Weekly
Every other week
Monthly
Temp or annual salary
$
o
o
o
o
Weekly
Every other week
Monthly
Temp or annual salary
$
o
o
o
o
Weekly
Every other week
Monthly
Temp or annual salary
$
o
o
o
o
Weekly
Every other week
Monthly
Temp or annual salary
$
Consumers Energy CARE 2.0 Program Enrollment Application l 5 of 9
OTHER HOUSEHOLD INCOME
INCOME
SOURCE CODES
Does anyone in your household receive any unearned income? If yes, it is necessary to complete the income
validation table below and include proof of income and return it in the envelope provided with your application.
1.
2.
3.
4.
5.
Social Security benefits
Pension/retirement benefits
Veteran’s benefits
Military allotments
DHS FIP cash assistance
FIRST & LAST NAME
6. Supplemental Security Income (SSI)
7. Worker’s compensation
8. Child support (received)
9. Tribal payments
10. Adoption subsidy
INCOME
SOURCE CODE
o
Yes
o
No
11. Disability benefits
12. Unemployment compensation
13. Rental income
14. Other:
PAY FREQUENCY
AMOUNT RECEIVED
$
$
$
$
$
$
$
$
ELIGIBLE EXPENSES
Does your household pay any of the following expenses? If yes, check all that apply and attach proof.
FIRST & LAST NAME
EXPENSE
o
Yes
o
No
MONTHLY AMOUNT PAID
o
o
o
Health insurance premiums
Court-ordered child support (paid)
Out-of-pocket childcare costs (limited)
$
o
o
o
Health insurance premiums
Court-ordered child support (paid)
Out-of-pocket childcare costs (limited)
$
o
o
o
Health insurance premiums
Court-ordered child support (paid)
Out-of-pocket childcare costs (limited)
$
o
o
o
Health insurance premiums
Court-ordered child support (paid)
Out-of-pocket childcare costs (limited)
$
o
o
o
Health insurance premiums
Court-ordered child support (paid)
Out-of-pocket childcare costs (limited)
$
Consumers Energy CARE 2.0 Program Enrollment Application l 6 of 9
PROGRAM TERMS, CONDITIONS & RELEASE OF INFORMATION
I affirm that this information is true and complete, that it is subject to verification, and if found fraudulent, I will not be
eligible for the energy assistance from the CARE Program. I understand that Consumers Energy does not guarantee
enrollment in this program.
I also agree to the following program terms and conditions in order to qualify for the CARE Program:
1. The Consumers Energy bill is in my name or my spouse’s name, and I must live at the address where the
discount will be received.
2. I am not claimed as a dependent on another person’s income tax return other than my spouse.
3. I do not share an energy meter with another home.
4. I will renew my eligibility annually and/or notify Consumers Energy if my household is no longer eligible for the
CARE discount.
5. I understand as part of the enrollment process I may be required to provide proof of qualifying household
income for all occupants which, in some cases, may require providing IRS Tax Return Transcripts, recent check
stub (dated no later than 60 days from my CARE application date), Wages (W-2); unemployment statements/
letters; social security statements/letters; pension statements/letters; workman’s compensation statements/
letters; alimony or spousal support statements/letters; disability statements/letters; interest, annuities, or
dividends statements/letters; rental income receipts, DHS FIP payments.
6. I understand if any of the information provided above is found to be untrue, any CARE Program benefits may
be withdrawn.
7. I will allow Consumers Energy to share my information with collaborating non-profits, state and federal agencies,
for the sole purpose of facilitating CARE enrollment and participation.
8. As a condition of CARE enrollment I consent to being contacted by 2-1-1 of Michigan for future opportunities
related to free tax preparation services.
SIGNATURE:
DATE:
(MUST BE OCT. 1 OR LATER)
Consumers Energy CARE 2.0 Program Enrollment Application l 7 of 9
SELF-EMPLOYMENT AFFIDAVIT
This affidavit is to be signed by any individual who is 18 years of age and over who claims on the application to be
self-employed.
• I am self-employed in the business of:
/
• I have been self-employed in this manner since (MM/DD/YY):
/
• To the best of my knowledge, I expect to earn $_______________ in the upcoming 12 months.
• This estimated earnings is supported by:
o
1040 Form & 1040 Schedule C
o
Accountant’s/bookkeeper’s statement
o
Business receipts/check stubs
o
Other:
If none of the above is available, please state the reason why:
I certify that the information contained in this affidavit is true and accurate to the best of my knowledge.
SIGNATURE:
DATE:
(MUST BE OCT. 1 OR LATER)
Consumers Energy CARE 2.0 Program Enrollment Application l 8 of 9
ZERO INCOME AFFIDAVIT
• Applicant name:
• Address:
I hereby certify that any person in my household does not receive income from any of the following sources:
• Wages from employment (including tips, commissions, bonuses, fees, etc.)
• Income from operation of a business
• Rental income from real or personal property
• Social security payments, pensions, annuities, retirement funds, insurance policies or death benefits
• Unemployment or disability payments
• Public assistance payments
• Periodic allowaces such as alimony, child support or gifts received
• Sales from self-employment
• Any other source not named above
SIGNATURE:
DATE:
(MUST BE OCT. 1 OR LATER)
Consumers Energy CARE 2.0 Program Enrollment Application l 9 of 9
EASE
TIER 1
SURVEY
Welcome to the Everyday Actions Save Energy
(EASE) Survey. This short 8-question survey
will scratch-the-surface of your home’s energy
use and provide you with a personalized home
energy profile. Your home’s energy profile is
based on your answers and will help you keep
your home comfortable and efficient.
FULL NAME
STREET ADDRESS
CITY, STATE
ZIP
Please answer all questions. If you’re unsure, we ask that you make your best guess.
PART 1: HEATING, VENTILATION & AIR CONDITIONING (HVAC) SYSTEM IN YOUR HOME
1. What type of heating system do you have?
oElectric baseboard or wall heaters
oPropane/LP gas furnace (deliverable fuel)
oGas furnace (forced air)
o
Other (please specify)____________________
o Before 1985
o
1995-1999
o 1985-1989
o
2000 or newer
oGas boiler (radiators/steam pipes)
2. When was your heating system installed?
o 1990-1994
3. What kind of air conditioning system do you have?
o Central electric A/C
o Other (Please specify)____________________
o
o None (Please skip to question 5)
Electric window or wall units
o Central gas A/C
4. When was your air conditioning system installed?
o Before 1985
o 1995-1999
o 1985-1989
o 2000 or newer
o 1990-1994
PART 2: HOUSEHOLD MEMBERS
5. How many people live in your household on a full-time basis?
Number of residents _________________________
Consumers Energy EASE Tier 1 Survey
l
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PART 3: WATER HEATING SYSTEM IN YOUR HOME
6. What kind of water heater do you have?
o Electric
o Gas
o Propane
o Other (Please specify)____________________
Electric water heater is plugged into an outlet
Natural gas or propane water heater is vented
PART 4: SIZE AND AGE OF YOUR HOME
7. How big is your home?
o Less than 1,000 sq. ft. (average small apartment)
o 1,000-1,499 sq. ft. (average large apartment or ranch-style home)
o 1,500-1,999 sq. ft. (average two-story home)
o 2,000-2,499 sq. ft. or larger (average two-bedroom home with finished basement)
8. How old is your home?
o Before 1950
o 1980-1989
o 1950-1959
o 1990-1999
o 1960-1969
o 2000 or newer
o 1970-1979
Thank you for completing the EASE survey.
Consumers Energy EASE Tier 1 Survey
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