Convention Program

Welcome!
Offering You a World of Ideas,
Information, Tips and Contacts…
January 31 - February 3
Hyatt Regency Long Beach
Long Beach Convention and Entertainment Center
Long Beach, CA
Long Beach Convention & Visitors Bureau
MariTrends 2015
Letter from the President
Dear PVA Member:
On behalf of the Officers and Board of Directors of the Passenger Vessel Association
please accept my welcome to the PVA Annual Convention at MariTrends 2015 in
Long Beach!
A variety of informative educational sessions and special events await you at this year’s
convention. Each session, seminar, roundtable and special event offers you a “world
of ideas, information, tips and contacts” tailored specifically for the passenger vessel
industry. Plus, we have enlisted the very best representatives from business and industry
to share their knowledge and expertise with you.
To add strength to an already impressive program, this year a PVA Marketing
Program Committee worked very hard to bring to you a broad array of marketing
sessions and presentations intended to give you information that you can use in your
company’s marketing.
As you know, the MariTrends 2015 Exhibit Hall, located in the excellent Long Beach
Convention and Entertainment Center, is the “gathering place” for our convention
and I encourage you to take advantage of all that is presented there by our loyal and
knowledgeable MariTrends 2015 exhibitors.
I encourage you also to take advantage of the Industry Specific Conferences scheduled
throughout the convention – the Dinner Boat Conference, the Ferry Conference, the
New Technology Conference and the Green Waters Conference.
In addition, casual “Lunch and Learn” roundtable discussions will be held on Monday, February 2, from
11:30 a.m.-12:30 p.m., during the MariTrends 2015 Exhibit Hall Lunch. These roundtables are small, informal
gatherings of PVA members to discuss important issues of the day.
Also scheduled on Monday, February 2 from 6:30 p.m.-9:30 p.m. will be the spectacular Meet and Greet
the Fleet event to be held at Rainbow Harbor, which is adjacent to the Hyatt Regency Long Beach. This event
involves vessels, owners and suppliers who will welcome you aboard their vessels and give you instructive tours
and briefings.
This year’s President’s Closing Dinner and Awards Ceremony, scheduled Tuesday, February 3, 4:30 p.m.9:00 p.m., will be an event that you do not want to miss. This enjoyable closing dinner event will be held at the
legendary Avalon Casino on Catalina Island. The Casino was built in 1929 by William Wrigley. We will be whisked
to Catalina Island aboard a comfortable, high speed Catalina Express vessel.
This outstanding convention is the result of the hard work of our members and I would like to personally thank
Greg Bombard and Ray Lyman of Catalina Express, San Pedro, CA and Joe Hudspeth, All-American Marine,
Bellingham, WA for all of their efforts in making this convention program so spectacular. Also, thanks must go to
Rob McMahon, Pinnacle Marine, Inc., La Crosse, WI for his work on the Passenger Vessel Foundation fundraising
events.
Thank you very much for attending the PVA Annual Convention at MariTrends 2015. I am confident that you will
be pleased that you have chosen to attend. While you are here, please let me or any PVA staff member know if
there is something that we can do for you to make your convention a complete success.
Sincerely,
Terri Bernstein
2014 President
2 maritrends 2015 program
MariTrends 2015
Guest Activities and Information
Guest Activities and Information
For general convention information and information about restaurants and
activities in and around Long Beach, please inquire at the PVA Registration Desk
located in the lobby of the Long Beach Convention and Entertainment Center.
Hours for the Registration desk are included within this program. In addition,
information and coupons for local attractions are included in your
registration bag.
Event Ticket Sales
Each Full Registration allows access to tickets for all social events. Only exhibitors
and spouse registrants may purchase extra event tickets. These individuals may
purchase extra tickets at the PVA Registration Desk located in the lobby of the
Long Beach Convention and Entertainment Center. Other individuals must
purchase a full registration, a non-exhibitor registration or a day registration to
access convention events, seminars and workshops and the MariTrends 2015
Exhibit Hall.
Registration Desk Hours
The PVA Registration Desk is
located in the lobby of the
Long Beach Convention and
Entertainment Center. The PVA
Registration Desk is manned by
PVA staff who stand ready to
assist you with your complete
convention needs.
Friday, January 30
8:00 a.m. – 5:00 p.m.
Saturday, January 31
8:00 a.m. – 5:00 p.m.
Dress Tips
Sunday, February 1
8:00 a.m. – 5:00 p.m.
In keeping with the tradition of PVA conventions, the PVA 2015 Convention
Committee encourages business casual attire for all convention activities.
Monday, February 2
8:00 a.m. – 5:00 p.m.
About PVA
Tuesday, February 3
8:00 a.m. – 3:30 p.m.
The Passenger Vessel Association is the national association representing the
interests of owners and operators of dinner cruise vessels, sightseeing and
excursion vessels, car and passenger ferries, gaming vessels, private charter
boats, whale watching and eco-tour vessels, day-sailers and windjammer sailing
vessels, overnight cruise ships and amphibious DUKW. PVA members operate
U.S. Coast Guard certificated, Canadian Coast Guard or state inspected vessels.
The passenger vessel industry carries more than 200 million passengers each
year. Visit PVA on the Internet at: www.passengervessel.com.
Special Thanks to Our Event Sponsors
(As of January 15, 2015)
All American Marine, Inc.
CENTA Corporation
Systems
Allianz Insurance
Gladding-Hearn
Shipbuilding
MTU
Great American
Insurance Company
Photogenic, Inc.
Heartland Financial USA
Twin Disc, Inc.
John Deere Power
Zerve
Aon Risk Services
Northeast, Inc.
BMT Designers and
Planners
CNA Insurance
Navigators
R.W. Fernstrum & Co.
Optional Tours
and Activities in
Long Beach
For general convention
information and
information about
restaurants and activities
in and around Long Beach
and Southern California,
please inquire at the
PVA Registration Desk in
the lobby of the Long
Beach Convention and
Entertainment Center.
maritrends 2015 program 3
MariTrends 2015
Exhibit Hall Hours and Events
Monday, February 2
The MariTrends 2015 Exhibit Hall located in Hall B
of the Long Beach Convention and Entertainment
Center is the “gathering place” for the PVA Annual
Convention at MariTrends 2015. Exhibit Hall
hours will be staggered to ensure that attendees
have maximum access to exhibiting companies
and to allow exhibitors to participate fully in the
convention program and all special events. Plus,
a full-range of special events and receptions will
be held in the MariTrends 2015 Exhibit Hall. You
are encouraged to join us for all of these events
and take the opportunity to view the numerous
products and services showcased by PVA Associate
member exhibitors.
10:30 a.m. – 1:30 p.m.
MariTrends 2015 Exhibit Hall Open
11:30 a.m. – 12:30 p.m.
MariTrends 2015 Exhibit Hall Lunch
Sponsored by Aon Risk Services Northeast, Inc.,
Allianz Insurance, Great American Insurance Company,
CNA Insurance and Navigators.
“Lunch and Learn” Roundtable Session
A Discussion of the Issues Facing Commercial Sailing
Vessel Operators
Sarah Greer
Classic Harbor Line
“Lunch and Learn” Roundtable Session
Drug Testing Requirements, Questions and Concerns
Lee Seham
American Maritime Safety, Inc.
“Lunch and Learn” Roundtable Session
Friday, January 30
2:00 p.m. – 5:30 p.m.
Exhibitor Move-In
Saturday, January 31
8:00 a.m. – 12:30 p.m.
Exhibitor Move-In
9:30 a.m. – 10:30 a.m.
Associate Member/Exhibitor Coffee
3:00 p.m. – 6:00 p.m.
MariTrends 2015 Exhibit Hall Open
6:15 p.m.
MariTrends 2015
Exhibit Hall Prize Drawing
4:30 p.m. – 6:30 p.m.
MariTrends 2015 Exhibit Hall Opening Reception
Sponsored by ZF Marine Propulsion Systems
Miramar, LLC
Sunday, February 1
11:30 a.m. – 1:30 p.m.
MariTrends 2015 Exhibit Hall Open
1:15 p.m. – 3:00 p.m.
Passenger Vessel Foundation Region Competition
3:30 p.m. – 7:30 p.m.
Super Bowl Party
How International STCW Rules Will Affect International
Passenger Vessel Operators
David VanNevel
Office of Commercial Vessel Compliance
U.S. Coast Guard
“Lunch and Learn” Roundtable Session
PVA Legal Hotline: Here’s Your Chance to Ask a Lawyer
Off the Clock
Steve Bers
Whiteford, Taylor and Preston
“Lunch and Learn” Roundtable Session
Strategies to Manage Customer Complaints
Bob Lawler
Entertainment Cruises
“Lunch and Learn” Roundtable Session
Marine Insurance: Ask the Insurance Professional
Courtney Jones
Aon Risk Services Northeast, Inc.
3:00 p.m. – 5:30 p.m.
MariTrends 2015 Exhibit Hall Open
3:00 p.m. – 5:30 p.m.
MariTrends 2015 Exhibit Hall
No-Host Cocktail Reception
4:15 p.m.
MariTrends 2015 Exhibit Hall Prize Drawing
Sponsored by CENTA Corporation
Sponsored by Twin Disc, Inc.
Tuesday, February 3
6:45 p.m.
MariTrends 2015 Exhibit Hall Prize Drawing
9:00 a.m. – 12:00 p.m.
Exhibitor Move-Out
4 maritrends 2015 program
MariTrends 2015
General Session and Special Focus Session Speakers
Kick off the
Convention with...
Strategic Intelligence and Market
Research: How to Better Engage
Customers and Foster Strong
Brand Connections
Saturday, January 31
1:00 p.m. - 2:00 p.m.
Bring a Bag Lunch and Learn...
Sean McNamera
Chief Strategy Officer
Omelet LA
Having the right strategic tools and
information is essential for creating a strong corporate
brand to create powerful connections with customers.
Sean McNamera, Los Angeles-based marketing
executive, will reveal the importance of market research
and how to engage customers for success.
Start Your Day with...
Monday, February 2
9:15 a.m. - 10:15 a.m.
Sunday, February 1
11:30 a.m. - 1:00 p.m.
The PVA Convention Marketing Program
Committee, which is made up of key PVA
members, has put together an impactful
General Session program that will prepare
you for the future by giving you tools to
better position your product offering in
the marketplace and as a result, strengthen
your marketing and sales programs. Two industry experts will lead you in an
interactive and informative examination of
the latest pricing strategies. Steve Wayhart
Brandmill, LLC
Bob Shaw
Passenger
Vessel Industry
Executive
End the Convention
in a Big Way...
The Way Forward: A Look at
Challenges and Opportunities
for the Coast Guard
Refreshments sponsored by
R.W. Fernstrum & Company
How to Use Your Pricing Power
in the Recovering Economy:
Strategic Insights into Marketing
and Pricing Methodologies
Special Focus Session:
Walking the Plank Is Not just for Pirates –
Five Success Strategies and Other Sea Stories
Admiral
Paul F. Zukunft
Commandant
of the United States
Coast Guard
The passenger vessel industry and
the United States Coast Guard work
closely together. Using a variety
of means to share ideas, voice concerns, and solve
issues, communication is key to a successful working
relationship. Looking at the challenges and choices
ahead for the Coast Guard, and how they impact
vessel operators, from the perspective of the highest
ranking officer in the Coast Guard is a rare opportunity
for all to build a better maritime community.
Commandant of the United States Coast Guard
Admiral Paul F. Zukunft will address how industry and
the Coast Guard can work together moving forward.
Tuesday, February 3
2:15 p.m. - 3:15 p.m.
Bob Shaw
Passenger
Vessel Industry
Executive
In this thought-provoking session, veteran
passenger vessel industry executive Bob Shaw
will share his in-depth, 20+-year experience
managing highly successful passenger vessel
companies. He will delve into essential strategies, tactics and
programs that underscore success strategies in the passenger
vessel industry such as:
- Culture and Service Systems
- How Safety Happens
- Growing your Team
- Key Metrics and Achieving Goals
- Marketing and Branding
Bob has been intimately involved in five of the largest U.S.
passenger vessel operators: Spirit Cruises, Odyssey Cruises,
Hornblower, HMS Global Maritime and American Queen
Steamboat Company. Combined, these companies carry over
10 million passengers a year on 100+ vessels in scores of
locations. A passionate advocate of superior customer service,
teamwork and delivering results, Bob brings a pragmatic
approach to the realities of daily business challenges. He earned
a Harvard MBA and a Cornell engineering degree. Early in his
career he served as an infantry captain in the U.S. Marine Corps
and made two deployments aboard naval ships.
maritrends 2015 program 5
MariTrends 2015
Industry Specific Conferences
Saturday, January 31
Ferry Trends: 2014 National Census of Ferry Operators
9:30 a.m. - 12:00 p.m.
Kenneth Steve
Bureau of Transportation Statistics
U.S. department of Transportation
PVA Green WATERS Conference, Room 204
Refreshments Sponsored by John Deere Power Systems
Moderator: Karen Rainbolt, Passenger Vessel Association
Wind Assist Technology for Reducing Fuel, Emissions and
Greenhouse Gases
Jay Gardner
Wind + Wing Technologies/Adventure Cat Sailing Charters
Complying with Passenger Count Rules
Hoyt Purinton
Washington Island Ferry Line
Deb Wallace
Pierce County Public Works and Transportation
Tier 4 Engines—Is There an End in Sight?
Don Fromm
Bridgeport-Port Jefferson Steamboat
Moderator: Joe Hudspeth
All American Marine
Case Study: the 1976 George Prince Ferry Casualty
(New Orleans)
Fred Lachlan
Volvo Penta
Peter Lauridsen
Passenger Vessel Association
Carl Micu
John Deere Power Systems
Open Roundtable Discussion
Sheldon Murdock
Scania USA, Inc.
8:30 a.m. - 11:30 a.m.
Brent Nelson
Caterpillar Marine
Moderator: Terri Bernstein, BB Riverboats, Inc.
Scott Rath
Cummins
Jeff Sherman
MTU
Beyond Regulation: The Business Case for Using Readily
Biodegradable Lubricants and Cleaners
Mark Miller
RSC Bio Solutions
Ship Energy Efficiency Management Plans
John Waterhouse
Elliott Bay Design Group
Open Roundtable Discussion
PVA Dinner Boat Conference, Room 203
Running a Souvenir Photo Concession
to Increase Social Media Exposure
Steve Craig
Photogenic
Maximizing Beverage Sales with Signature Beverages
George Borrello
Progressive Specialty Glass
Meeting the Special Dietary Needs of Passengers
Carrie Stier
River Cruises/Riverboat Twilight
How to Tap Into the Craft Beer Trend
Eric Christensen
Passenger Vessel Association
Open Roundtable Discussion
Sunday, February 1
8:30 a.m. – 11:30 a.m.
PVA Ferry Conference, Room 202
Tuesday, February 3
Refreshments Sponsored by BMT Designers and Planners
9:00 a.m. - 12:00 p.m.
New Technology Conference, Room 204
Moderator: Ed Welch, Passenger Vessel Association
Vessel or Fleet Remote Monitoring, Support
and Notification System
Examination of Sewol Korean Ferry Accident:
Implications for U.S. Ferry Operators
Moderator: David Moseley, DM Consulting
Rear Admiral Joseph A. Servidio
Commander, Eleventh Coast Guard District
U.S. Coast Guard
Joseph Keefe
Editor
MarineNews
Greg Gifford
Woods Hole, Nantucket, and Martha’s Vineyard
Steamship Authority
Jason Mihok
Clipper Navigation
Dan Webb
GPLink
New AIS Requirements and the Future of Navigation
Jorge Arroyo
AIS Regulatory Project Officer
Office of Navigation Systems
U.S. Coast Guard
Improve Your Operations by Optimizing
Hydrodynamic Performance
Sean Berrie
Humphree USA
The Basics of LNG
Eric Blumhagen
Jensen Maritime Consultants
Open Roundtable Discussion
6 maritrends 2015 program
MariTrends 2015
Social Events At-A Glance
Friday, January 30
Monday, February 2
6:45 p.m. – 8:45 p.m.
11:30 a.m. - 12:30 p.m.
PVA Leadership Dinner (by Invitation Only)
RMS Queen Mary
MariTrends 2015 Exhibit Hall Lunch
MariTrends 2015 Exhibit Hall
Sponsored by All American Marine, Inc.
Sponsored by Aon Risk Services Northeast, Inc.,
Allianz Insurance, Great American Insurance Company,
CNA Insurance and Navigators.
Saturday, January 31
9:30 a.m. - 10:00 a.m.
3:00 p.m. - 5:30 p.m.
Associate Member Exhibit Hall Coffee
MariTrends 2015 Exhibit Hall
MariTrends 2015 Exhibit Hall No-Host Cocktail Reception
MariTrends 2015 Exhibit Hall
Open to all Associate Members
10:00 a.m. - 11:00 a.m.
6:30 p.m. – 9:30 p.m.
Partner/Spouse Networking Function
Room 202C
PVA Meet and Greet the Fleet
Rainbow Harbor
Jenni Pearl, Long Beach Convention
and Visitors Bureau
11:00 a.m. – 12:00 p.m.
New Attendee “Get Acquainted” and Convention
Orientation
Room 201A
4:30 p.m. - 6:30 p.m.
MariTrends 2015 Exhibit Hall Opening Reception
MariTrends 2015 Exhibit Hall
Sponsored by ZF Marine Propulsion Systems
Miramar, LLC
Sunday, February 1
8:30 a.m. - 10:00 a.m.
PVA Past-Presidents Coffee
Room 201A
3:30 p.m. – 7:30 p.m.
Super Bowl Party
MariTrends 2015 Exhibit Hall
Sponsored by Twin Disc, Inc.
Tuesday, February 3
4:30 p.m. – 9:00 p.m.
President’s Closing Dinner and Awards Ceremony
Avalon Casino
Sponsored by MTU
Catalina Island
Note: A Catalina Express High Speed ferry will depart from
the Bird Cage Dock at Rainbow Harbor (adjacent to the
Hyatt Regency Long Beach) to Catalina Island promptly at
4:30 p.m. No additional transportation to the island will be
provided. The ferry will depart Catalina Island to return to the
Bird Cage Dock at Rainbow Harbor promptly at 10:00 p.m.
maritrends 2015 program 7
Convention Program and Schedule As of January 15, 2015 – program subject to change
FRIDAY, JANUARY 30, 2015
8:00 a.m.
Registration Opens
8:30 a.m. - 6:00 p.m.
Safety and Security Committee
10:00 a.m.
Katica Klassic Golf Tournament
Skylinks Golf Course, Long Beach, CA
1:30 p.m. - 6:00 p.m.
PVA Legislative Committee
203A
1:30 p.m. - 6:00 p.m.
PVA Regulatory Committee
202C
1:30 p.m. - 6:00 p.m.
PVA Membership Committee
201B
2:00 p.m. - 5:30 p.m.
Exhibitor Move-In
Exhibit Hall B
4:00 p.m. - 6:00 p.m.
PVA Insurance Committee
202A
6:45 p.m. - 8:45 p.m.
PVA Leadership Dinner (By Invitation Only)
RMS Queen Mary
201A
Sponsored by All American Marine, Inc.
SATURDAY, JANUARY 31, 2015
8:00 a.m.
Registration Opens
8:00 a.m. - 12:30 p.m.
Exhibitor Move-in
Exhibit Hall B
8:00 a.m. - 10:00 a.m.
Convention Workshop
FLAGSHIP - New Tools to Successfully Launch a Simple
and Effective Safety Management System
201
Moderator: Eric Christensen, Passenger Vessel Association
Patrick Murphy, Blue and Gold Fleet
Eric Brown, SMS, LLC
9:30 a.m. - 12:00 p.m.
PVA Green WATERS Conference
204
Moderator: Karen Rainbolt, Passenger Vessel Association
Refreshments Sponsored by John Deere Power Systems
Wind Assist Technology for Reducing Fuel, Emissions & Greenhouse Gases
Jay Gardner, Wind+Wing Technologies/Adventure Cat Sailing Charters
Tier 4 Engines – Is There an End in Sight?
Moderator: Joe Hudspeth, All American Marine
Fred Lachlan, Volvo Penta
Carl Micu, John Deere Power Systems
Sheldon Murdock, Scania
Brent Nelson, Caterpillar
Scott Rath, Cummins
Jeff Sherman, MTU
Beyond Regulation: The Business Case for Using Readily Biodegradable
Lubricants and Cleaners
Mark Miller, RSC Bio Solutions
Ship Energy Efficiency Management Plans
John Waterhouse, Elliott Bay Design Group
An Update on LNG to Fuel Large Ferries
George Capacci, Washington State Ferries
Open Roundtable Discussion
9:30 a.m. - 10:00 a.m.
Associate Member Exhibit Coffee
(Open to All Associate Members)
Exhibit Hall B
10:00 a.m. - 11:00 a.m.
Partner/Spouse Networking Function
202C
Jenni Pearl, Long Beach Convention and Visitors Bureau
10:00 a.m. - 11:00 a.m.
Session
Water Taxi Roundtable
203A
Alison Nolan, Boston Harbor Cruises
10:00 a.m. - 11:00 a.m.
Session
Legal Aspects of Implementing a Safety Management System
Jeanne Grasso, Blank Rome
8 maritrends 2015 program
202A
Convention Program and Schedule
SATURDAY, JANUARY 31, 2015
10:00 a.m. - 11:00 a.m.
How to Attract the New Generation of Employees to the Maritime Industry
203C
Moderator, Robin Trinko Russell, Madeline Island Ferry Line
Jim Dalske, California Maritime Academy
Bob Lawler, Entertainment Cruises
11:00 a.m. - 12:00 p.m.
The Impact of STCW on Domestic Mariners
203B
CAPT Jeff Novotny, Commanding Officer
National Maritime Center
U.S. Coast Guard
11:00 a.m. - 12:00 p.m.
New Attendee “Get Acquainted” and Convention Orientation
201A
11:00 a.m. - 12:00 p.m.
Don’t Get Burned by Whistleblower Laws
202B
Dan Fitzgerald, Freehill, Hogan & Maher
1:00 p.m. - 6:30 p.m.
MariTrends 2015 Exhibit Hall Open
Exhibit Hall B
1:00 p.m. - 2:00 p.m.
Opening General Session
Strategic Intelligence and Market Research: How to Better Engage Customers
and Foster Strong Brand Connections
Exhibit Hall B
Sean McNamera, Chief Strategy Officer, Omelet LA
2:00 p.m. - 2:45 p.m.
PVA Business Meeting
Exhibit Hall B
3:00 p.m. - 4:00 p.m.
Interactive Information Exchange
Strategies to Cultivate a Culture of Safety
Gregory Dronkert, HMS Global Maritime
Room 1 Exhibit
Hall B
3:00 p.m. - 4:00 p.m.
Interactive Information Exchange
Rail Jumpers: What’s There to Do?
Steve Bers, Whiteford Taylor & Preston
Room 2 Exhibit
Hall B
4:30 p.m. - 6:30 p.m.
MariTrends 2015 Exhibit Hall Opening Reception
Exhibit Hall B
Sponsored by ZF Marine Propulsion Systems Miramar LLC
6:15 p.m.
MariTrends 2015 Exhibit Hall Prize Drawing
6:30 p.m.
MariTrends Exhibit Hall Closes
6:30 p.m. - 8:30 p.m.
Associate Council Reception (By Invitation Only)
maritrends 2015 program 9
Convention Program and Schedule
SUNDAY, FEBRUARY 1, 2015
8:00 a.m. - 5:00 p.m.
Registration Open
8:30 a.m. - 11:30 a.m.
INDUSTRY SPECIFIC CONFERENCES
8:30 a.m. - 11:30 a.m.
PVA Ferry Conference
202
Moderator: Ed Welch, Passenger Vessel Association
refreshments Sponsored by BMT Designers and planners
Examination of the Sewol Korean Ferry Accident: Implications for U.S. Ferry
Moderator: David Moseley, DM Consulting
Rear Admiral Joseph A. Servidio, Commander, Eleventh Coast Guard District,
U.S. Coast Guard
Joseph Keefe, Editor, MarineNews Magazine
Greg Gifford, Woods Hole, Nantucket, and Martha’s Vineyard Steamship Authority
Ferry Trends: 2014 National Census of Ferry Operators
Kenneth Steve, Bureau of Transportation Statistics
Complying with Passenger Count Rules
Jason Mihok, Clipper Navigation
Hoyt Purinton, Washington Island Ferry Line, Wisconsin
Deb Wallace, Pierce County Public Works and Transportation
Don Fromm, Bridgeport-Port Jefferson Steamboat
Case Study: the 1976 George Prince Ferry Casualty (New Orleans)
Peter Lauridsen, Passenger Vessel Association
Open Roundtable Discussion
8:30 a.m. - 11:30 a.m.
PVA Dinner Boat Conference
203
Moderator: Terri Bernstein, BB Riverboats, Inc.
Running a Souvenir Photo Concession to Increase Social Media Exposure
Steve Craig, Photogenic
Maximizing Beverage Sales with Signature Beverages
George Borrello, Progressive Specialty Glass
Meeting the Special Dietary Needs of Passengers
Carrie Stier, Riverboat Twilight
How to Tap into the Craft Brew Trend
Eric Christensen, Passenger Vessel Association
Open Roundtable Discussion
8:30 a.m. - 10:00 a.m.
PVA Past President’s Coffee
201A
11:30 a.m. - 7:30 p.m.
MariTrends 2015 Exhibit Hall Open
Exhibit Hall B
General Session Marketing and Pricing Session
Exhibit Hall B
11:30 a.m. - 1:00 p.m.
refreshments Sponsored by R. W. Fernstrum & Company
How to Use Your Pricing Power in the Recovering Economy:
Strategic Insights Into Marketing and Pricing Methodologies
Moderator: Bob Scribner, Charleston Harbor Tours
Steve Wayhart, Brandmill LLC
Bob Shaw, Passenger Vessel Industry Executive
1:15 p.m. - 3:00 p.m.
3:30 p.m. - 7:30 p.m.
Passenger Vessel Foundation Region Competition
Exhibit Hall B
Super Bowl Party in MariTrends 2015 Exhibit Hall
Exhibit Hall B
Sponsored by Twin Disc, Inc.
6:45 p.m.
MariTrends 2015 Exhibit Hall Prize Drawing
7:30 p.m.
MariTrends 2015 Exhibit Hall Closes
10 maritrends 2015 program
Exhibit Hall B
Convention Program and Schedule
MONDAY, FEBRUARY 2, 2015
8:00 a.m. - 5:00 p.m.
8:00 a.m. - 9:00 a.m.
Registration Open
PVA REGION MEETINGS
Refreshments Sponsored by R. W. Fernstrum & Co.
PVA Western Region Meeting
204
PVA Rivers Region Meeting
203A
PVA Southeast Region Meeting
202A
PVA Original Colonies Region Meeting
203C
PVA Great Lakes Region Meeting
202C
9:15 a.m. - 1:30 p.m.
MariTrends 2015 Exhibit Hall Open
Exhibit Hall B
9:15 a.m. - 10:15 a.m.
GENERAL SESSION
The Way Forward: A Look at Challenges and Opportunities for the Coast Guard
ADM Paul F. Zukunft, Commandant
United States Coast Guard
Presentation of Roger Murphy National Marine Safety Award and
Presentation of Captain Elizabeth Gedney Passenger Vessel Safety Award
Exhibit Hall B
refreshments Sponsored by R. W. Fernstrum & Co.
10:30 a.m. - 11:30 a.m.
Room 1 Exhibit
Hall B
INTERACTIVE INFORMATION EXCHANGE
National Oceanographic and Atmospheric Administration
(NOAA): Navigation Services and Passenger Vessels
RADM Gerd F. Glang
Director, Office of Coast Survey
National Oceanic and Atmospheric Administration
10:30 a.m. - 11:30 a.m.
INTERACTIVE INFORMATION EXCHANGE
Responding to Falls, Before, During and After
Room 2 Exhibit
Hall B
Steve Bers, Whiteford, Taylor and Preston
11:30 a.m. - 12:30 p.m.
MariTrends 2015 Exhibit Hall Lunch
Exhibit Hall B
Sponsored by aon risk services northeast, inc., allianz insurance,
great american insurance, cna insurance and Navigators
“LUNCH & LEARN” ROUNDTABLE SESSION
A Discussion of the Issues Facing Commercial Sailing Vessel Operators
Sarah Greer, Classic Harbor Line
“LUNCH & LEARN” ROUNDTABLE SESSION
Drug Testing Requirements, Questions and Concerns
Lee Sehan, American Maritime Safety, Inc.
“LUNCH & LEARN” ROUNDTABLE SESSION
How International STCW Rules Will Affect
International Passenger Vessel Operators
David VanNevel
Office of Commercial Vessel Compliance
U.S. Coast Guard
“LUNCH & LEARN” ROUNDTABLE SESSION
PVA Legal Hotline: Here’s Your Chance to Ask a Lawyer Off the Clock
Steve Bers, Whiteford, Taylor and Preston
“LUNCH & LEARN” ROUNDTABLE SESSION
Strategies to Manage Customer Complaints
Bob Lawler, Entertainment Cruises
“LUNCH & LEARN” ROUNDTABLE SESSION
Marine Insurance: Ask The Insurance Professional
Courtney Jones, Aon Risk Services Northeast, Inc.
12:30 p.m. - 1:30 p.m.
INTERACTIVE INFORMATION EXCHANGE
Everything You Need to Know About Fire Protection
Morgan Hurley, Aon Risk Services Northeast, Inc.
Room 1 Exhibit
Hall B
maritrends 2015 program 11
Convention Program and Schedule
MONDAY, FEBRUARY 2, 2015
12:30 p.m. - 1:30 p.m.
INTERACTIVE INFORMATION EXCHANGE
Do’s and Dont’s of Contemporary Coatings
Room 2 Exhibit
Hall B
PVA Associate Council Meeting
201
Michael Eckart, Sherwin Williams Marine
1:45 p.m. - 2:45 p.m.
SEMINARS
1:45 p.m. - 2:45 p.m.
Sales and Marketing
Digital Marketing: Retargeting and Other Proven Techniques
to Maximize Effectiveness
202A
Regulatory and Operations
How to Get the Passenger Numbers Back up after Passenger Weight
203A
Liz Diedrich, Destiny Cruises LLC and Diedrich-RPM Marketing
1:45 p.m. - 2:45 p.m.
John Waterhouse, Elliott Bay Design Group
CDR Sean Brady, Maritime Safety Center, U.S. Coast Guard
1:45 p.m. - 2:45 p.m.
Customer Services
The “Service Animal” Challenge: How to Cope with Increasing Demands
203C
3:00 p.m. - 5:30 p.m.
MariTrends 2015 Exhibit Hall Open
Exhibit Hall B
3:00 p.m. - 5:30 p.m.
MariTrends 2015 Exhibit Hall No-Host Cocktail Reception
3:15 p.m. - 4:15 p.m.
INTERACTIVE INFORMATION EXCHANGE
Mitigating Risk through Video Surveillance
Peter Morgan, Canine Companions, Oceanside, CA
Room 1 Exhibit
Hall B
Bob Lawler, Entertainment Cruises
3:15 p.m. - 4:15 p.m.
INTERACTIVE INFORMATION EXCHANGE
Coast Guard Compliance Issues
Room 2 Exhibit
Hall B
CDR Ray Lechner
Domestic Vessel Compliance Division, U.S. Coast Guard
4:15 p.m.
MariTrends 2015 Exhibit Hall Prize Drawing
4:30 p.m. - 5:30 p.m.
INTERACTIVE INFORMATION EXCHANGE
Opportunities for Vessel Financing:
Are Banks Willing to Finance a Build Program or Just “Take-Out”?
Room 1 Exhibit
Hall B
Richard Paine, Signature Financial LLC
4:30 p.m. - 5:30 p.m.
INTERACTIVE INFORMATION EXCHANGE
Cyber Security and its Impact on Business Operations
Room 2 Exhibit
Hall B
CAPT Drew Tucci, Office of Facilities Compliance
U.S. Coast Guard
5:30 p.m.
MariTrends 2015 Exhibit Hall Closes
202A
6:30 p.m. - 9:30 p.m.
PVA Meet and Greet the Fleet
Rainbow Harbor
TUESDAY, FEBRUARY 3, 2015
8:00 a.m. - 3:30 p.m.
Registration Open
8:00 a.m. - 9:00 a.m.
PVA High Speed Subcommittee Meeting
203A
PVA Board of Directors Meeting
202A
7:30 a.m. - 9:00 a.m.
Sponsored by heartland USA
9:00 a.m. - 12:00 p.m.
MariTrends 2015 Exhibit Hall Move-out
9:00 a.m. - 12:00 p.m.
New Technology Conference
Vessel or Fleet Remote Monitoring, Support & Notification System
Dan Webb, GPLink
New AIS Requirements and the Future of Navigation
Jorge Arroyo, AIS Regulatory Project Officer
U.S. Coast Guard
Improve Your Operations by Optimizing Hydrodynamic Performance
Sean Berrie, Humphree USA
The Basics of LNG
Eric Blumhagen, Jensen Naval Architects & Marine Engineers
Open Roundtable Discussion
12 maritrends 2015 program
204
Convention Program and Schedule
TUESDAY, FEBRUARY 3, 2015
9:00 a.m. - 10:00 a.m.
201B
INTERACTIVE INFORMATION EXCHANGE
Marine Safety Center Plan Approval Trends
CAPT John Nadeau, Commanding Officer, Marine Safety Center
U.S. Coast Guard
10:00 a.m. - 11:00 a.m.
INTERACTIVE INFORMATION EXCHANGE
Legal Issues for Passenger Vessel Operators
202B
Rex Clack and David Russo, Sterling and Clack
11:00 a.m. - 12:00 p.m.
INTERACTIVE INFORMATION EXCHANGE
Dealing with the Unexpected: Lessons Learned from the M/V Cetacea Incident
201B
Alison Nolan, Boston Harbor Cruises
Tom Walker, Passenger Vessel Safety Specialist
U.S. Coast Guard
SEMINARS
12:00 p.m. - 1:00 p.m.
Sales and Marketing
Creating Customer Experience
201A
John Dandeneau, Zerve
12:00 p.m. - 1:00 p.m.
Regulations and Operations
Drug Testing Policy Issues Including How to Deal with Legalized Marijuana
202A
Lee Seham, American Maritime Safety, Inc.
12:00 p.m. - 1:00 p.m.
Customer Services
On-Site Payment Processing Technology Trends
203A
Micah Bergdale, Bytemark, Inc.
SEMINARS
1:15 p.m. - 2:15 p.m.
201A
Sales and Marketing
The Do’s & Don’ts of Craft Brewing Sales
Jason Rosenfeld, Sierra Nevada Brewing Company
1:15 p.m. - 2:15 p.m.
Regulations and Operations
Coast Guard Advice on How to Respond to Marine Casualties
202A
CAPT Jason Neubauer, Chief, Office of Investigations and Analysis
U.S. Coast Guard
1:15 p.m. - 2:15 p.m.
Customer Services
Effective Strategies for Digital Signage
203A
Mike Menne, Electronic Systems Support
2:15 p.m. - 3:15 p.m.
SPECIAL FOCUS SESSION
Walking the Plank Is Not Just for Pirates: Five Success Strategies
and Other Sea Stories
4:30 p.m. - 9:00 p.m.
President’s Closing Dinner and Award Ceremony
204
Bob Shaw, Passenger Vessel Industry Executive
A Catalina Express high speed ferry will depart from the Bird Cage Dock
at Rainbow Harbor (adjacent to the Hyatt Regency Long Beach) to
Catalina Island promptly at 4:30 p.m.
No additional transportation to the island will be provided. The Catalina Express
ferry will depart Catalina Island to return to Rainbow Harbor promptly at 10:00 p.m.
Sponsored by MTU
maritrends 2015 program 13
MariTrends 2015
Exhibitor Information
All American Marine, Inc
18, 19
All American Marine custom builds highly advanced monohull and
catamaran passenger vessels. AAM is the exclusive U.S. builder of
extremely fuel-efficient Teknicraft Design passenger vessels. Stop by and
see our new designs and learn about our building process. Talk with Matt
and Joe about your next dinner boat, tour boat, or ferry. Large or small,
fast or slow, and from coast to coast we build vessels to be proud of.
Aon Risk Solutions
28
Aon is the sole endorsed broker handling the PVA’s insurance
program since 1994. With our industry expertise in the passenger
vessel industry and our panel of insurers competing for your
business, we provide tailored solutions at the best price to meet all
of your insurance needs. Please stop by our booth and talk to us
about getting a quote this year from our program that is available
exclusively to PVA members. We look forward to meeting you!
Armstrong Marine
15
Armstrong Marine Inc. designs and builds welded aluminum and
steel vessels, such as but not limited to Passenger vessels including
water taxis, eco-tourism boats, and dive boats. Armstrong
Vessels are manufactured in two locations: Port Angeles, WA and
Swansboro, NC. Our company is ISO 9001:2008 and AS9100-C
certified designer and manufacturer of aluminum vessels.
Ayres Composite Panels USA
Directions In Design, Inc.
16
78
1
7
11
PVA members since 1986, we are a full service interior design
company specializing in marine interiors for over 28 years. DID
provides a wide range of design and consulting services for new
and renovation projects of all types and sizes including assisting
clients in bringing their vessels into ADA compliance.
Driveline Service of Portland, Inc.
69
DLS of Portland, Inc. is a North American leader in the design, manufacture
and supply of driveshafts and related equipment to the Passenger
Vessel industry. We also provide inspection, troubleshooting, and repair
services to keep your vessels propulsion shafting system operating at
peak performance. Please visit us at MariTrends 2015 booth #69.
Elliott Bay Design Group
Carus are totally focused on the passenger vessel industry providing
advanced reservations and departure control solutions that are
constantly evolving to meet the ever changing operational demands of
our clients. The Carus solution supports all aspects of booking, ticketing,
port processing and onboard POS coupled with a full back office suite
covering the marketing, accounting and administration functions.
14 maritrends 2015 program
23
47
Carus72
Caterpillar offers premier medium- and high-speed power
solutions from 93 to 24,480 kW for propulsion and 10 to
15,360 ekW in marine generator sets. Customers enjoy one
source for on-board power - engines through complete
propulsion systems, diesel electric drives, dual fuel solutions,
after treatment systems, and controls. www.marine.cat.com
Cummins Inc.
Naval Architecture, Engineering, Design and Consulting for USCG
certified and other Passenger Vessels. Dinner Cruise, Hybrid Vessels,
Casinos, Theaters, Ferries, Barges, Pontoon Vessels, etc. Services Include:
Stability, Structures, Tonnage, Piping, Electrical, Propulsion, HVAC, RePowering, etc. 2014 Projects include: 120’ Grand Floridian 500 Passenger
K Boat, (3) 165’ 600 passenger K-boats, 122’ Vehicle Ferry Renovation
from H to T, 189’ Alum. 4 Screw Crewboat, Conversion of Permanently
Moored Vessel to Natural Gas Heating, 20’ lengthening of 110’ K-boat.
Burger Boat Company provides new commercial vessel
construction in steel or aluminum, as well as refit, repair,
maintenance and storage services. The shipyard includes eight
heated construction bays, 500 metric ton Travelift® and a
management team and work force that utilizes LEAN manufacturing
principles to provide quality construction and service.
Caterpillar Marine
34
CENTA is the global leader in the innovation and manufacture
of flexible coupling solutions for the diesel & gas engine driven
equipment markets. From Torsional Couplings to dampen harmful
vibrations, to complete Carbon Fiber Shafting systems for main ship
propulsion, CENTA is a drive component leader you can trust. With
over 20 unique styles of flexible coupling and shafting products
available - and over 16 million products sold since 1970, CENTA
has the solution for all your ship propulsion and auxiliary drive
systems. Visit us at www.centa.info or email [email protected].
DeJong and Lebet, Inc.
Blount Boats, Inc. of Warren, Rhode Island specializes in the construction
of steel and aluminum commercial vessels. Since 1949, the shipyard
has built over 361 vessels that provide our customers with dependable
service and lasting value. We have worked diligently to stay faithful to
that mission and to earn our reputation as “Taskmasters of the Sea.”
Burger Boat Company
CENTA Corporation
59
In the past fifteen years Beurteaux seating has been fitted to more
than one hundred and eighty vessels in North America. Owners,
operators, builders and designers are able to customize their
vessels from the largest range of marine seat styles, options and
accessories for passengers, bars, restaurants, lounges and helms.
Blount Boats, Inc. 12
Ceiling Works is a specialist supplier of lightweight Marine Ceiling Systems.
All products are globally certified and fully IMO compliant.
Other products within our range include: Fire Doors/
Bulkheads, Wall panels/Marine deck covering materials.
Cummins manufactures a complete line of propulsion, generating
set and auxiliary power solutions from 100-2700 hp, designed
specifically for the challenges of marine applications. Our products
are supported by a global team of over 350 marine-certified
distributors, offering sales, service and application expertise.
Proven reliability, durability and technology. Every time.
Ayres Composite Panels manufactures lightweight, fire safe joiner
systems for passenger vessels. Shipbuilders and outfitters use Ayrlite
panels and joiners to reduce weight and fire load from C-Class space.
Beurteaux North America
Ceiling Works
75
Elliott Bay Design Group (EBDG) is dedicated to client success.
Our passenger vessel customers rely on us for superior design,
engineering and analysis support. For nearly three decades we have
leveraged our expertise in naval architecture and marine engineering
to help them achieve their operational goals and objectives.
Electronic Systems Support (ESS)
53
ESS provides system integration for Marine Audio, Video and Control
Systems. Systems for vessels include Public Address, General Alarm,
CCTV, Digital Signage and Internal/External Phone Systems. Proprietary
product includes General Alarm Video Integration - VESSEL ALERT.
Freedman Seating Company
Freedman Seating Company is 120 years old and has a manufacturing
facility in Chicago, IL and sales offices throughout North America.
700 employees produce over 1,500 passenger and helm/captain
seats for the boat, heavy-duty bus, paratransit bus/van, delivery
truck and rail markets every day. Freedman produces seats to the
highest quality and insures all seats are compliant to applicable
safety standards. ISO 9001:2008 certified. Made in the USA.
37
MariTrends 2015
Exhibitor Information
Gladding-Hearn Shipbuilding
31
Kvichak Marine Industries, Inc.
43
Since 1955 Gladding-Hearn Shipbuilding, Duclos Corporation, has
delivered over 400 steel and aluminum vessels, including 62 passenger
vessels. A PVA associate member since 1987, we currently have a under
construction 46m, 500 passenger high-speed catamaran for Hyline
Cruises and three 165 ft. 600 passenger sightseeing vessels for Circle Line.
Kvichak Marine Industries delivers high quality, dependable, cost effective
and environmentally friendly all aluminum passenger vessels using inhouse design and engineering along with numerous independent design
firms. Our clients include public transportation, excursion, dive and dinner
cruise operators who depend on our vessels every day, year after year.
GPLINK LLC
Liferaft Systems Australia
10
gplink uses dual band technology with onboard GSM and/
or Iridium satellite to connect you to your fleet. Know how your
assets are performing 24/7 using your secure login. Our 24/7 US
based monitoring staff will alert you by email, call and/or text
when trouble occurs. Call 252-474-2130 to get connected!
HamiltonJet68
HamiltonJet is the leading manufacturer of water jet propulsion
systems from 100 - 8000 HP. With the most extensive product
support network of parts distribution centers, distributors, and
service dealers throughout the world, HamiltonJet provides
outstanding support for demanding marine applications.
Hot Shots Imaging
Marine Group Boat Works 30
Hot Shots Imaging provides people the opportunity to capture and share
their most meaningful experiences so they can relive them together.
Humphree USA
87
Humphree is a global leader in providing innovative technology
driven trim and stability solutions for vessels traversing both calm
and rough sea conditions. Solutions range from basic trim control to
full active ride control and ride dampening, resulting in a wide range
of performance and operational improvements and efficiencies.
Jensen Maritime Consultants, Inc.
41
Jensen Maritime is a Naval Architecture and Marine Engineering
firm owned by Crowley. We offer a diverse range of consulting,
design and engineering services developed from 50 years of
experience. We are a recognized leader in the design of all
types of vessels and have built an excellent reputation.
John Deere Power Systems
17
Kidde Fire Systems
89
Kidde Fire Systems is a worldwide leader of fire safety detection,
prevention, and protection systems. Since 1917 Kidde Fire
Systems has been providing custom engineered fire protection
solutions across a wide range of industries with a speciality in
marine systems as well as, mining, off-road, and more.
Kobelt Manufacturing Co. LTD.
74
Kobelt designs and manufactures propulsion controls, steering systems,
thrusters, get-home drives and disc brake solutions that help customers
guide and control movement on marine vessels and industrial equipment.
Kobelt systems have been installed on thousands of commercial vessels
worldwide, sold through a network of over 145 partners in 60 countries.
Kobelt systems are class approved by world leading societies, and are
the trusted solution for reliable solutions in the marine industry.
Kohler Company
24
KOHLER® Marine is a global manufacturer of diesel and gasoline marine
generators from 4 to 150kW, designed for a wide range of pleasure craft
and commercial marine applications. Every generator is extensively quality
tested for proven reliability. Kohler’s authorized service network includes
1000 dealers and distributors around the world. www.KohlerMarine.com
5
Marine Group Boat Works is the West Coast’s premier shipyard for boat
repair and new construction of vessels up to 220 feet long. With two haulout facilities in San Diego encompassing over 20 acres of land and water,
onsite workshops, a machine shop, modernized equipment, and a new
office building; the team specializes in designing and building specialty
crafts, overhauls, repairs, custom fabrications, ABS-certified aluminum
and steel welding, prop work, engine re powers and hull preservation.
Marine Jet Power, Inc
57
Manufacturers of fully Stainless Steel MJP WaterJets and Aluminum UltraJet
WaterJets. Also builds and installs control systems for commercial ferries,
passenger vessels, and commercial vessels. Have supplied Propulsion
Systems to Boston Harbor Cruises, Golden Gate Ferries, Blue and Gold
Fleet, Hornblower, Jet Express, Arnold Transport, St. Maarten to St.
Barts. Features a full 5 Year Warranty on Stainless Steel MJP Jets.
Metal Shark Boats
John Deere Power Systems offers propulsion, auxiliary, and generator
drive engines in 4.5L, 6.8L, 9.0L, and 13.5L displacements from 56 to
559 kW (75 to 750 hp), These U.S. EPA Tier 3 marine engines are quiet
and fuel efficient and offer high torque and low rated RPM. John Deere
has worked with various marine classification societies allowing the use of
our engines in vessels designed and built to the societies’ requirements.
In addition to the engines for various emissions regulations mentione
70
Liferaft Systems Australia (LSA) is a dynamic, privately owned company
formed specifically for the design and manufacture of high quality Marine
Evacuation Systems (MES) and large capacity liferafts.
Since 1992, LSA products are industry renowned and are installed on all
types and sizes of passenger vessels.
LSA MES are simple to operate and provide safe and rapid dry
shod evacuation of all passengers and crew regardless of age,
size or physical ability as well as being cost effective to own.
90
From its two shipyards in South Louisiana, Metal Shark has built
over 500 vessels offering a wide range of custom monohull
and catamaran passenger vessels up to 250’, including ferries,
dinner boats, and excursion vessels. In addition to its own
designs, Metal Shark works with all the major design firms.
MOPS Marine License Insurance
35
With an exclusive legal network comprised of the leading maritime law
firms in the United States, MOPS provides its policyholders with the
best maritime attorneys 24/7 from the time of the maritime casualty
and, if necessary, all the way through to the final decision and order.
Motor Services Hugo Stamp, Inc.
58
MSHS is an authorized distributor for FPT & Baudouin Marine Diesel
Engines/Generators as well as Alamarin Jet & Marine Jet Power (MJP).
Entering new Emission Levels in the US, Baudouin has invested heavily into
new technologies & designs (6M26.3 (inline 6), 8M26.3 (V8) and 12M26.3
(V12) ranking from 500hp to 1700hp). All engines will be commercially
certified featuring excellent power to weight ratios. MSHS has now
facilities across the US (Fort Lauderdale, New Orleans, Seattle, Norfolk).
MTU83
MTU is one of the world’s leading designers and manufacturers
of diesel engines. We manufacture engines for a wide variety of
applications including power generation, construction equipment,
military and marine applications. Marine engines from 350 Bhp
to over 13,000 Bhp are produced for tug boats, crew boats,
passenger & freight ferries, yachts and military vessels.
National Maritime Center, U.S. Coast Guard
64
The mission of the National Maritime Center (NMC) is to issue
credentilas to mariners who ae fully compliant with current
regulations in the most effective and efficient manner possible.
maritrends 2015 program 15
MariTrends 2015
Exhibitor Information
Nichols Brothers Boat Builders
9
Nichols Brothers Boat Builders is a complete new-build and full service
repair shipyard with over 50 years experience on Whidbey Island in
Washington state. Nichols Brothers has built numerous passenger
vessels from Dinner Boats, High-Speed Catamarans to Overnight
Cruise Boats, and continues to serve the Passenger Vessel industry.
NOAA/Center for Operational
Oceanographic Products
33
62
Providing business and technology consulting services to the
maritime industry.
32
R.W. Fernstrum & Company has been engineering and manufacturing
heat exchangers for over 65 years. GRIDCOOLER® Keel Coolers,
WEKA Boxcoolers, and Tranter Heat Exchangers are used for cooling
marine propulsion engines, generator sets, reduction gears, and
auxiliary systems on board vessels of all sizes worldwide.
29
North River Boats (Almar Boats), located in Roseburg OR, specializes
in building heavy gauge aluminum boats ranging from 20’ up to 52’
in length. With a complete range of product to choose from, we are
sure to have the design to meet your exact needs. Popular models
include Valor, Liberty, Sounder, R.A.I.V., Seahawk Patrol, Cathedral,
Fire, Pilot, Landing Craft, Catamaran and Crew. Contact us today
to see how we can build the perfect boat to meet your needs.
Philips Publishing Group
88
Photogenic Inc.
65
Photogenic Inc. provides souvenir photo concessions at over 60
venues across the country with more than 16,000,000 visitors
passing through each year. We put state-of-the-art imaging
technology in the hands of well trained staff to ensure a combination
of unparalleled customer service and photographic expertise.
Pierce Aluminum Company
52
Pierce Aluminum is a national distributor of aluminum and manufacturer
of finished aluminum products. We stock the largest assortment of marine
grade aluminum available including sheet, plate, bar, structural shapes,
tube, pipe, custom extrusions including decking, flanges and weld wire.
We custom machine, fabricate, assemble and offer friction stir welding.
Pinnacle Marine Corporation
Robinson & Son
14
Pinnacle Marine Corporation is the largest broker of new and preowned passenger vessels in North America. Pinnacle Marine provides
assistance locating suitable financing packages, vessel transportation
via water or land, assistance in securing competitive insurance
coverage, marketing and business consulting, pre-auction and
auction services (including on-line bidding), and much more.
76,77
84
Commercial Insurance and Risk Management
Solutions for the Maritime Industry
Rolls-Royce Publisher of FOGHORN for the Passenger Vessel Association, Philips
Publishing Group has served the maritime community since 1974.
Other titles include Fishermen’s News and Pacific Maritime Magazine;
and magazines for clients like Black Ball Ferry Lines, Catalina Express,
Clipper Navigation and Washington State Ferries. We also produce
conferences and events for the maritime and tourism markets,
and publish magazines for municipalities and associations.
16 maritrends 2015 program
R E Diehl & Associates R.W. Fernstrum & Company
North River Boats
Port Supply is the wholesale division of West Marine. We offer
unmatched purchasing convenience for all of your commercial
marine needs. We distribute a broad selection of commercial
marine products from over 1000 major marine vendors. Contact
Bob Cox directly for more information 443-567-8902.
26
Founded in 1977, PSG is a leading supplier of customized glass,
plastic and ceramic drink ware designed to create a new profit
center with a Take Home Souvenir beverage program. PSG also
provides the marketing tools and support needed to ensure
PVA members success with their beverage programs.
NOAA’s Coast Survey is the nautical chartmaker for the 3.4 million
square nautical miles of coastal waters of the U.S. & its territories.
Looking towards the future needs of navigation, Coast Survey
creates a range of charting products to help meet the needs of
the commercial and recreational mariner. Coast Survey’s array
of nautical chart formats are available as free downloads or as
value-added products from maritime product providers. NOAA
nautical publications and data portals are easily accessible and
provide important information to supplement nautical charts.
Port Supply
Progressive Specialty Glass
63
With equipment installed on more than 20,000 vessels globally,
Rolls-Royce is a market leader in the design and production of highly
innovative power and propulsion systems for the marine industry, and
is the recognized leader in the provision of highly efficient pure LNG
systems for the passenger ferry and other commercial vessel sectors.
RSC Bio Solutions
36
RSC Bio Solutions is a leader in high performance, readily biodegradable
chemical solutions for industrial customers - carrying a full array
of innovative lubricating and cleaning products and services that
deliver superior performance and systems savings without sacrificing
environmental safety. These products also comply with the 2013
Vessel General Permit (VGP), which means they are certified as
Environmentally Acceptable Lubricants (EAL) as defined by the EPA.
Scania USA, Inc.
45
Scania USA, Inc. is a subsidiary of Scania CV AB of Sweden and the
importer for marine and industrial engines in North America. Scania
is among the world’s largest truck and bus manufacturers with
operations around the globe and an annual production of 80,000
engines for trucks, buses, marine and industrial applications.
Scarano Boat Building, Inc.
56
Scarano Boat established in 1975, designing and building
passenger vessels since 1986. Building in aluminum, steel and
wood composite, Scarano vessels have a reputation for their
elegance, efficient design and ability to appreciate in value. While
Scarano excels in creating the vintage feel and charm we also
appreciate the needs of specific operations and work with owners
to create the vessel that will serve their unique requirements.
Seattle Marine and Fishing Supply
86
Seattle Marine and Fishing Supply reliable source of commercial fishing
equipment and marine supplies. We stock personal safety equipment,
vessel safety gear, cordage, marine coatings and sealants as well as
marine hardware. Our net loft can build custom moorings for special
applications or lines for your anchoring and tie-up needs. Take a look at
our complete inventory at http://www.b2b.seamar.com/index.htm.
SharpShooter Imaging
85
SharpShooter Imaging is one of the most successful imaging companies
in North America. While a traditional printed photo will always be a
treasured keepsake, it’s the ability to instantly share a narrative “Story”
with friends and family around the world that is bringing new life, new
revenue and new marketing opportunities to the photo concession
industry. SharpShooter Imaging is pioneering this frontier with our
new guest-centric, web-based social and mobile platform...Storipass.
MariTrends 2015
Exhibitor Information
Sherwin-Williams4
Twin Disc
Sherwin-Williams is your “one source” for protection when it comes
to the unique needs of passenger vessels. We provide a broad line
of marine coatings and back it with a team of experts that offer
corrosion and application expertise. With over 3,500 local service
centers throughout North America, we’re there to serve you.
Twin Disc, Inc. designs, manufactures and sells marine and heavyduty off-highway power transmission equipment. Products offered
include: marine transmissions, surface drives, propellers and boat
management systems, as well as power-shift transmissions, hydraulic
torque converters, power take-offs, industrial clutches and control
systems. The Company sells its products to customers primarily in
the pleasure craft, commercial and military marine markets.
Sinex Solutions, Inc. 54
Sinex Solutions Inc. provides web-based software for managing
the maintenance on passenger vessels. Our software is a complete
solution that includes maintenance, inventory, learning management
and more. Sinex is currently managing nearly 3,000 vessels
worldwide and has been widely accepted in the marine industry.
For more information please visit www.sinexsolutions.com.
Siriusware, Inc.
UES Seating 13
39
Solberg designs and manufactures crankcase ventilation systems for
marine diesel engines. Our objective is to capture the vented oily
emissions from the crankcase and prevent them from contaminating
engine components in addition to the surrounding engine room, decks
and waterways. Also, our systems are designed to regulate the crankcase
pressure. We work closely with both Shipbuilders during the vessel design
process and with Owners/Operators to retrofit their existing engines.
Springfield Marine Company
81, 82
Modell-Mobler and Springfield Marine are manufacturers of a
full range of Passenger Vessel Seating from economy oriented to
luxury accomodations. We provide seating for passenger vessels
globally, and are known for high quality seating at good prices.
US Outfitters LLC
40
US Outfitters LLC has over 25 years experience in providing turn-key
interior accommodation outfitting packages to the Marine industry.
USO prides itself for the comprehensive engineering package that is
developed for every project. We utilize Solid Works for development of
the 3D model of the entire accommodation area to identify any structural
issues prior to installation.
USO is currently working on 7 new build projects
and various refurbishment projects.
Virtual Business Solutions, Inc
46
Starboard Suite is an online reservation, order management,
check-in and reporting solution for tour and activity operators.
It’s completely web-based, so there’s no need to install any
software or buy expensive equipment. We configure Starboard
Suite for your business and provide free training, updates,
management and support. This is our first MariTrends, but we’ve
been PVA members for several years and are already helping a
number of PVA clients with their reservations. Come say hi!
21, 22
Survitec Group is a world leader in the manufacturer and supply
of USCG SOLAS approved liferafts, IBA’s,rescue boats,immersion
suits and lifejackets. In addition, we distribute Mcmurdo Epribs and
electronics, Pains Wessex pyrotechnics and Palfinger Ned Deck davits.
Timco Industries
55
Timco Industries is a full line, stocking distributor of marine
equipment and supplies. Our offerings include: deck fittings,
hatches, winches, doors, bearings, bumpers, engine & transmission
gauges and controls, electrical equipment, MSD’s, oil water
separators, searchlights, life jackets and safety equipment. You may
access the entire catalog online at www.timcomarine.com.
Topper Industries
Topper Industries can design, engineer, manufacture and deliver
marine infrastructure, including; Floating Docks, Aluminum Gangways,
Security Gates, Bridges, Platforms, Floating Breakwaters and
buoys. We specialize in ADA accessible applications and have been
satisfying customers around the world for more than 35 years.
8
We provide you with a system that does Ticketing/ Marketing/ Resource
& Operations Management/ with Accounting Functions. It is tightly
integrated and provides seamless workflow between modules. Our system
provides all the features with many options you would ever need to
run your operations. This allows you can design our system to run your
operations the way you want to, rather than like most systems were you
a have to change the way you run your operations to run the software.
Volvo Penta - Region Americas
Starboard Suite
Survitec Group
66, 67
UES Seating is an Australian manufacturer and designer of light weight,
low fire load seating for passenger ferries, military vessels, work boats
and offshore support vessels. They offer a complete seating system and
also have the capability to design a custom solution for your project.
In the transportation industry, you’ve got to move fast and
be on time. At Siriusware, we understand that whether your
passengers need to schedule a leisurely scenic tour or just
plain book it, time is of the essence. Our system is built for
speed, not to mention shipshape scheduling and security.
Solberg Crankcase Ventilation Systems
73
42
World Wide Supplier/Leader of Volvo Penta Marine Diesel
Propulsion, Genset and Auxiliary Engine Systems
Wheelhouse Technologies
6
Wheelhouse provides an easy-to-use interface to manage
maintenance related activities on a single vessel or fleet. This
powerful vessel maintenance system enables the owner/operator,
captain or engineer to maintain the material condition of their
vessel using comprehensive Planned Maintenance (PMs) Tasks and
Onetime Maintenance (OMs) Tasks that link documents, special
tools, and required parts to the task. WheelHouse is a Software
as a Service (SaaS) application hosted on cloud technology.
WorkBoat Show and Magazine,
Pacific Marine Expo
2
WorkBoat Magazine, WorkBoat.com, the International WorkBoat
Show (December 1-3, 2015 in New Orleans), the Pacific Marine Expo
(November 2015 in Seattle) and the new WorkBoat Maintenence
& Repair Conference & Expo (April 14-16, 2015 in New Orleans)
are the undisputed leaders in bringing together buyers and
sellers in the North American commercial marine market.
Zerve20
25
Since 2003, Zerve has sold millions of tickets to thousands of activities
around the country, including some of the best passenger vessel
operations. All while helping operators maximize their growth
potential with a phenomenal supporting team and best software,
resulting in a superb customer experience for you and your guests. ZF Marine Propulsion Systems Mirmar, LLC
79
ZF Marine is a world leader in Marine Propulsion technology.
ZF Marine provides transmissions, propellers, controls, and
azimuth thrusters to passenger vessel operators world wide.
maritrends 2015 program 17
MariTrends 2015
Hyatt Regency Long Beach and Long Beach
Convention and Entertainment Center
WESTIN HOTEL
RENAISSANCE HOTEL
TERRACE THEATER GARAGE
LINDEN
HART PL.
COLLINS
OCEAN BOULEVARD
SEASIDE WAY
ENTRANCE
CONCESSION
LEVEL 2
S-7
ROOM 201
TERRACE
THEATER
RESTROOM
ROOM 202
91,000 SQ. FT.
S-5
RESTROOM
SEASIDE
BALLROOM
CENTER
THEATER
S-3
S-4
SEASIDE
BOARDROOM
RESTROOM
SEASIDE MEETING ROOMS
STAIRS
LOCATED BENEATH THE
TERRACE THEATER
PINE AVENUE
STAIRS
ROOM 103
RESTROOM
ROOM 203
STAIRS
PROMENADE
BALLROOM
ROOM 104
PROMENADE
CAFE
ENTRANCE
BOGART & CO.
CONCESSION
ROOM 204
CONCESSION
RESTROOM
ARENA
LOT
PACIFIC
PROMENADE
VIP B
RESTROOM
MAIN
BOX
OFFICE
57,000 SQ. FT.
VIP A
STAIRS
RESTROOM
HALL B
ELEVATOR
MAIN
ENTRANCE
SEASIDE
LOBBY
CONCESSION
STAIRS
EXHIBIT
LOBBY
400
GARAGE
S-2
S-6
HALL A
ROOM 102
S-1
NORTH
DOCK
STAIRS
HALL C
HYATT
PATIO
76,000 SQ. FT.
GRAND
BALLROOM
PACIFIC BALLROOM
AT THE
LONG BEACH ARENA
46,000 SQ. FT.
SOUTH
DOCK
ENTRANCE
RESTROOM
RAINBOW LAGOON
HYATT HOTEL
SERVICE ROAD
SHORELINE DRIVE
Meet and Greet the Fleet
300 E. OCEAN BOULEVARD, LONG BEACH, CA 90802 | 562.436.3636 | www.longbeachcc.com | www.smgworld.com
18 maritrends 2015 program
Hyatt Regency
Long Beach
WS
hor
elin
eD
rive
y
ns W
a
Quee
PVA’s Meet and Greet the Fleet
event is scheduled Monday,
February 2, 6:30 p.m.9:30 p.m., during the PVA
Annual Convention at
MariTrends 2015. It is an
in-water event that features
vessels owned and operated
by PVA vessel members and
the United States Coast Guard.
It will be held in Rainbow
Harbor directly adjacent to the
Hyatt Regency Long Beach,
the headquarters hotel for the
PVA Annual Convention at
MariTrends 2015. The event
is open to all PVA convention
attendees
Triumphant Aquabus/
Dock #2
Aqualink
Dock #4
Catalina Jet/
USCG Vessel
Dock at the Pier
Wild Goose
Dock #6
Endless Dreams
Dock #6
SHORELINE DRIVE
LEVEL 1
ROOM 101
MariTrends 2015
Hyatt Regency Long Beach and Long Beach
Convention and Entertainment Center
maritrends 2015 program 19
2016
PVA Annual Convention
at MariTrends
January 22-25
Hyatt Regency Crystal City
Washington D.C.
Photo: Michael Kleinberg
2016