Top HR Topics In 2015! HR Business Partner Strategy • Multi-Gen Workforce Management 4 & 5 February 2015 | Marriott Hotel Singapore Part I: HR Business Partner Strategy features the latest practices and insights on how to elevate your HR function to the next level, whilst improving organisational processes. Using case studies and effective blue-prints, leading C-level executives, HR and business leaders will help you build your business partnering capabilities to strategically influence your business and be instrumental in the future success of your organisation. Part 2: Multi-Gen Workforce Management features interactive open room sessions and no holds barred Panel Discussions from different generational viewpoints to address today’s most pressing issues, and equip you with the knowledge and best practices to build a cohesive and sustainable workforce to future-proof your organisation. Key Learnings from this event: • • • • • • • • Develop broader commercial awareness and understand how HR is linked to your business strategy and financial goals. Learn best practices and pitfalls in integrating human capital strategy into business strategy. Build strategic internal consulting skill sets to formulate the value proposition. Ascertain the critical competencies and capabilities of tomorrow’s HR business partner. Master strategies to transcend beyond an administrative role to a strategic role. Discover innovative methods to keep up with the increasingly diverse workforce. Balance the organisations’ vision and business needs against the demands of your millennials. Explore the benefits of using communication technology and social media to engage with the new generation. 2 Events for the price of 1 Save $600 Early Bird Special Only S$1,500 + GST* Register before 14 January 2015 Featured speakers: Lau Yin Cheng Cluster Director (Human Resource & Organisationl Development Cluster) INFOCOMM DEVELOPMENT AUTHORITY OF SINGAPORE Venkat Eswaran Senior Director, Finance, Asia-Pacific HITACHI DATA SYSTEMS Evangeline Chua Head of Human Resources CITIBANK BIODATA Grace Wong Vice President / Head of HR, Regional HR, SEA, Oceania & Taiwan SAMSUNG Jassy Tan Divisional Director, Human Resources, Asia-Pacific FJ BENJAMIN Brent Tignor Regional Manager, Human Resources, Asia-Pacific STEPAN COMPANY Carmen Wee Global Vice President, Human Resources (Software Business) SCHNEIDER ELECTRIC Cara Reil Vice President, Talent & Leadership Development SINGTEL Charis Bhagianathan Communications Manager, COUNCIL FOR WORLD MISSION Eswaran Nadarajah HR Director CLUB 21 Kar-Men Lim President, AIESEC SINGAPORE CURRICULUM VITAE Clarence Hoe HOE Yin Wae Clarence Group Director, Group Director, Human Resource Group International Enterprise (IE) Singapore Human Resources Carmen Wee has more than 20 years of extensive Human Resources experience in FMCG, hospitality and technology space. Her experience encompasses the broad spectrum of strategic HR Management in talent acquisition, reward management, organization development and M&A. Group Currently, Carmen is the Global Vice President, Human Resources, for the Software Business for Schneider Electric, a global technology group with an annual turnover of Euros $23 billion. She also carried a business role as the executive sponsor for a key customer in the region. Mr Clarence Hoe was appointed Human Resource Group Director of INTERNATIONAL International Enterprise (IE) Singapore with effect from 1 July 2012. ENTERPRISE As the government agency driving Singapore’s external economy, IESINGAPORE Singapore spearheads the overseas growth of Singapore-based enterprises and promotes international trade. The agency also has a global network in more than 35 locations, with presence in many emerging markets. Low Peck Kem CHRO & Senior Director (Business Partnership), SINGAPORE PUBLIC SERVICE DIVISION, PRIME MINISTER’S OFFICE Premium Gold Sponsor: Clarence has been in IE since 2005, where he had opportunities to lead internationalization intiatives for real estate and oil & gas sector. Following which Joe Hau Chee Dhananjay Misra he was posted to Sao Paulo Overseas Centre where he assisted various Seng to expand successfully into South America. And upon his return,HR companies he Business was posted to HR Group where he oversees the talent management, learning Directors, Partner, APAC Sales and development, and HR operations. Operations and Marketing Prior to joining IE, Clarence also contributed in JTC to conceptualise and TAN TOCK GOOGLE develop industrialSENG parks; as well as in Ministry of Trade and Industry for a national project to help finetune government policies and incentives to assist HOSPITAL Small and Medium Sized Enterprises (SMEs) in Singapore to be globally competitive. Brought to you by the people & ideas at: Contact Me to Register: Karen Soh | Tel: (65) 6423 4631 | Email: [email protected] Alan Whitehead Assistant Director Professional Development Centre BRITISH COUNCIL HR Business Partner Strategy - Wednesday, 4 February 2015 Registration and Coffee 8.30am Straight from the Horse’s Mouth C-Suite Insider: Is It Time to Split HR? Management guru Ram Charan’s recent article in the Harvard Business Review entitled “It’s Time to Split HR” has certainly created quite a stir. He proposed to eliminate the position of CHRO and split HR into two functions. One would be HR-A (for administration) that would primarily manage compensation and benefits and report to the CFO. The other would be HR-LO (for leadership and organisation) which would focus on improving the people capabilities of the business and report to the CEO. But is it really time to say goodbye to HR? Join our face-to-face interview with CEOs, COOs and CFOs and gain deeper insights into: • • 9.00am • • What are their opinions about Ram Charan’s suggestions? Where and how HR can add value to organisations, in terms of bottom line, shareholder and stakeholder’s values? What are the non-HR related projects where they would like more contribution from the HR department? How can HR better collaborate with C-Suite leaders for better strategic manpower planning? Moderator: Low Peck Kem CHRO & Senior Director (Business Partnership), Singapore Public Service Division, Prime Minister’s Office Panellists: Joe Hau Chee Seng Directors, Operations Tan Tock Seng Hospital Rajiv Jamnadas APAC Service Controller Hitachi Data Systems Allan Tan Managing Director Ying Communications On-Site Business Clinic with C-Suite Panellists How Can HR Better Contribute To True Business Value? Take advantage of this free-consultation opportunity one-on-one meeting staged in a roundtable setting. Prepare questions and get into conversation with our C-Suite panellists to discuss specific business opportunities or challenges you may be facing C-suite Panellists: 10.00am 11.00am Low Peck Kem CHRO & Senior Director (Business Partnership), Singapore Public Service Division, Prime Minister’s Office Rajiv Jamnadas APAC Service Controller Hitachi Data Systems Joe Hau Chee Seng Directors, Operations, Tan Tock Seng Hospital Allan Tan Managing Director Ying Communications Morning Refreshments and Networking Break Business Acumen Skills for HR – Your Role as a “Business Partner” According to a recent survey*, five hundred CEOs indicated their disappointment in their HR departments due to HR rarely bringing a strategic initiative to the C-Suite in terms of ROI, revenue growth and profitability. This perception mainly stems from HR’s lack of business acumen skills. To position your department as part of a strategic investment that supports executive-level needs, you must have an understanding of how your business makes money and a grasp of the key challenges and priorities your business is facing. This session will equip you with the skills and frameworks to: • Understand and speak the language of business to empower your department in the Boardroom • Master practical strategies to aligning human capital initiatives to the bottom line and to meaningful business outcomes • Evaluate all your HR processes and potential investments to understand your HR priorities and make investment decisions like other business functions • Grasp effective approaches to assessing internal client needs and delivering value against those needs Lau Yin Cheng Cluster Director (Human Resource & Organisationl Development Cluster) Infocomm Development Authority of Singapore 11.30am Yin Cheng is Cluster Director of HR & OD at Singapore’s Infocomm Development Authority, YC works with IDA’s leadership team to help support Singapore Government’s vision of a Smart Nation. As Chief of HR & OD for IDA, YC leads a 50+ member HR & OD team to recruit, motivate, and develop a talent pool of infocomm specialists both inside and outside the organisation. YC is constantly exploring innovative, cutting edge solutions to enhance talent attraction, development, and engagement in a highly dynamic sector. Prior to joining IDA, YC served as CHRO for the Ascott Group, the world’s largest serviced residence owner-operator with about 5,000 staff in 200 properties across 23 countries in Asia Pacific, Europe, and the Gulf region. YC led a team of close to 100 HR professionals across multiple countries during a period of rapid expansion for the main board listed company, ensuring that the organization structure, HR systems, and manpower base could sustain the rapid growth of the organisation. YC also set up Ascott’s Global Learning & Development Centre, the Ascott Centre of Excellence, to support Ascott’s aggressive growth plan. * Accord Management Systems, Thousand Oaks, CA Lunch and Networking Break 12.30am Think Tank Where did Your HR Business Partner (HRBP) Model Go Wrong? Although many organisations advocate for a strategic HRBP model, they have struggled with translating the theoretical concept into practical reality. Join a panel of experts to learn about their successes and pitfalls in implementing HR business partnering. Find out: • What are their roadblocks in establishing and operating the strategic business partner role? • How to find the right balance between transactional HR operations and strategic responsibilities? • How they overcame the limitations of their HRBP model? • How to get line managers to work as “partners” with HR? 1.30pm Moderator: BIODATA Carmen Wee Global Vice President, Human Resources (Software Business) Schneider Electric Panellists: Evangeline Chua Head of Human Resources Citibank Carmen Wee has more than 20 years of extensive Human Resources experience in FMCG, hospitality and technology space. Her experience encompasses the broad spectrum of strategic HR Management in talent acquisition, reward management, organization development and M&A. Currently, Carmen is the Global Vice President, Human Resources, for the Software Business for Schneider Electric, a global technology group with an annual turnover of Euros $23 billion. She also carried a business role as the executive sponsor for a key customer in the region. Grace Wong Vice President / Head of HR, Regional HR, SEA, Oceania & Taiwan Samsung Lau Yin Cheng Cluster Director (Human Resource & Organisationl Development Cluster) Infocomm Development Authority of Singapore Mini-Workshop Cracking the Code of Financial Statements & Speak the Language of Business with Confidence Successful business partnering requires the HR professional to understand what truly drives the enterprise. Invaluable insights could be obtained from financial statements if you knew what and where to look, precisely and confidently. However, most HR professionals find financial statements complex, confusing and full of complicated accounting jargon. Yet to achieve broader commercial awareness, comprehending what the financial statements are saying is a must. To be able to talk the numbers with business leaders and C-suites is essential to career progress. In this highly interactive and engaging session, you will learn about business finance, key accounting terms and critical information provided by financial statements in a simple, easy and fun way. James Leong Founder & CEO Visions.One Consulting Pte Ltd 2.15pm James Leong is a strategic learning partner to Singapore’s top financial institutions, leading blue chip public listed companies and has trained with many institutions such as SMU, SIM, NUS, ISCA and Duke CE. He has presented regularly at professional forums, continuing professional education training, appeared on radio and investor education webcasts. The Singapore Business Review has also featured him as one of ten influential professional speakers in Singapore. James is well known for his dynamic presentation and ability to simplify complicated concepts in a simple, easy and fun way for his audience to understand and apply to achieve impactful results. Afternoon Refreshments and Networking Break 3.15pm Case Study Presentation Public Sector Focus: International Enterprise (IE) Singapore’s HR-Business Partnership Journey IE Singapore’s HR role is transforming in tandem with the agency’s growth direction, going beyond administrative functions to one that closely engages management and business units at a strategic level. Learn from IE Singapore that is still on the journey – what their lessons learned have been, as well as plans and next steps. This session shares practical guidance and insights in: • How to implement strategic HR in the public sector? • How to forge effective partnerships with line managers to identify critical people gaps and strengthen their capabilities to deliver? • How to incorporate Organisational Development and Centres of Excellence in their HR initiatives to meet business objectives? • What have been the consequences of this transformation and what metrics have been introduced to measure the success? CURRICULUM VITAE 3.45pm Clarence ClarenceHOE HoeYin Wae Group Director Human Resources Group International Enterprise Singapore Group Director, Human Resource Group International Enterprise (IE) Singapore Mr Clarence Hoe was appointed Human Resource Group Director of International Enterprise (IE) Singapore with effect from 1 July 2012. As the government agency driving Singapore’s external economy, IE Singapore spearheads the overseas growth of Singapore-based enterprises and promotes international trade. The agency also has a global network in more than 35 locations, with presence in many emerging markets. IE Singapore is the government agency that promotes international trade and spearheads the overseas growth of Singapore companies. Clarence Hoe has been in IE since 2005, where he had opportunities to lead internationalization initiatives for real estate and oil & gas sector. Following which he was posted to Sao Paulo Overseas Centre where he assisted various companies to expand successfully into South America. And upon his return, he was posted to HR Group where he oversees the talent management, learning and development, and HR operations. Clarence has been in IE since 2005, where he had opportunities to lead internationalization intiatives for real estate and oil & gas sector. Following which he was posted to Sao Paulo Overseas Centre where he assisted various companies to expand successfully into South America. And upon his return, he was posted to HR Group where he oversees the talent management, learning and development, and HR operations. Prior to joining IE, Clarence also contributed in JTC to conceptualise and develop industrial parks; as well as in Ministry of Trade and Industry for a national project to help finetune government policies and incentives to assist Small and Medium Sized Enterprises (SMEs) in Singapore to be globally competitive. Prior to joining IE, Clarence also contributed in JTC to conceptualise and develop industrial parks; as well as in Ministry of Trade and Industry for a national project to help fine tune government policies and incentives to assist Small and Medium Sized Enterprises (SMEs) in Singapore to be globally competitive. Mini-Workshop: Internal HR Consulting Skills: How to Shine as a Trusted Business Partner HRBPs continue to be challenged by today’s myriad complex business situations. They are expected to move away from being transactional administrators to become proactive internal consultants who deliver strategic people management solutions that drive business performance. This interactive mini-workshop will equip you with the skills, tools and frameworks required to effectively embrace internal consulting and better contribute to the organization bottom line. This session will explore: • • • • 4.30pm Fostering strategic trusted partnership with your stakeholders: Understanding the 4-Level Value Relationships and IMPACT model Begin with Stakeholder’s End in Mind: Solution-Focused Approach Gaps’ Applications: Leveraging Strengths Putting Everything Together Adam Lim APJ Talent Transformation Manager HP Adam Lim is an experienced Internal Consultant who had foster trusted partnership with business and cross-functional stakeholders to drive Sales Transformation, Leadership & Management Development and Professional Skills programs in Global Technology companies. Some of his key projects are Customer Value Creation, General Manager Series and Transformational Accounts Program. Besides internal consultancy, Adam coaches managers and talents for career & leadership development, leveraging strengths and people strategy. He also facilitates strategy, team & collaboration workshops for internal groups. Adam is a Certified Solution Focused Coach, Certified Emotional Quotient-Inventory 2.0 Consultant and Registered LEGO® SERIOUS PLAY® Facilitator. 5.30pm End of Day One Multi-Gen Workforce Management - Thursday, 5 February 2015 8.30am Registration and Coffee 9.00am Opening Address by Chairman The Generation Revolution: Creating an Environment Where the World’s Top Talent Can Thrive at Work” This session will showcase Intuit’s journey on translating what the next generation wants into a corporate culture that assimilates the old and the new, followed by a group discussion on setting expectations and learning from each other. This session will cover: • What does Gen Y really want? • What does this mean for companies? • How does Intuit deal with this challenge? Mirjam Evers Human Resources Business Partner, APAC, Intuit 9.15am Mirjam Evers is the HR Business Partner for Intuit’s fast growing business in Asia Pacific. Her role includes coaching Intuit’s leaders to be the best they can be and creating an environment that allows the people to do the best work of their lives. Prior to joining Intuit Mirjam has been the Vice President Human Resources and Member of the Board of Directors for T-Systems Singapore Pte Ltd, a Deutsche Telekom Group company that was a first time winner of the TAFEP Exemplary Employer Award in 2014. Mirjam has international working experience in the Chemical, ICT and Software Industry in Europe and Asia in a variety of different HR roles. Her core believe is that progressive HR Management can add significant value to any business strategy as a company’s most important asset and key success factor are its people. She is passionate about driving company’s objectives in close alignment with the business through a focus on Change Leadership, Talent, Performance & Succession Management as well as Organizational Development. Dialogue #1: HR Viewpoint Challenges the Millennials Bring 10.00am Often earmarked as the frivolous generation, Gen Y is seen to be the one that rocks the organisational boat. Bringing their anecdotes and suggestion to the table, this Panel Discussion will have HR professionals discuss how to appeal to the young talent pool by: • Uniquely positioning their employer branding to attract and retain young candidates • Customising careers for this group of talent • Questioning issues brought up by the millennials and how to deal with them Panellists: Jassy Tan Divisional Director, Human Resource FJ Benjamin 10.45am Eswaran Nadarajah HR Director Club 21 Morning Refreshments Deena Abraham Regional HR Specialist and Coach Dialogue #2: Gen Y Viewpoint The Other Side of the Story – Millennials’ Tips on How To Move With the Times 11:15am This session will have a young group of digital natives address the various factors that attract, engage and retain them in an organisation. These Gen Y panellists will cover: • What they really think an ideal workplace should be like • Their realistic expectations in terms of recognition, rewards and benefits • Engagement and motivation tools and strategies that encourage their creativity and would improve attrition rates Panellists: Kar-Men Lim President AIESEC Singapore Charis Bhagianathan Communications Manager Council for World Mission Karynne Choong Management Associate Learning Lab Mini Workshop Overcoming Communication and Relationship Difficulties by Understanding Generations Differences This workshop is designed to help people work more effectively within their generational teams, through increased understanding, empathy and a respect and appreciation for difference. Introduction • Why understanding the different age groups will help you in your work My shoes, your shoes – shifting emotions and attitudes • Characteristics of the generations • Traditionalists • Boomers: early and late • Gen X • Gen Y • What other generations think about you! 12.00pm My shoes, your shoes – shifting action • Acknowledge the feelings, do something different • Get to know, appreciate and learn from the person • Relationship building transcends difference Alan Whitehead Assistant Director Professional Development Centre British Council Alan has been working in the field of teaching, training and management for over 30 years. He has been with the British Council Professional Development Centre for Singapore for 10 years. He is a specialist facilitator, presenter and course writer in soft skills, leadership, and managing individual diversity and conflict in teams. Underpinning his training is an emphasis on EQ that helps clients become more successful in the achievement of their professional aims and objectives. Alan is a certified EQ trainer, EQ Assessor and 360 EQ Assessor with Six Seconds. 1.00pm Networking Lunch Interactive Case Study Presentations + Live Open Room Discussions Changing Trends in Work Styles and Environment Generational gaps and the increasing use of technology are causing a huge transformation in the way organisations are managed. Listen to four different organisations that are making a conscious effort to move away from their traditionalist ways to keep up with the times and expectations of their ever-evolving workforce. 2:00pm Case Study #1: Changing the Way We Communicate Internally Case Study #2: Workplace Flexibility as a Retention Strategy Dhananjay Misra HR Business Partner, APAC Sales and Marketing, Google Case Study #3: Vibrant and Exciting Workspaces and Office Environments Cara Reil Vice President, Talent & Leadership Development SingTel Case Study #4: Developing a Digital Savvy Workplace Afternoon Refreshments 3:30pm Panel Discussion: Exploring Communication and Social Media Tools That You Could Incorporate Into Your Workplace 4:00pm How do organisations that adhere to traditional morning meetings and classroom style training programmes cope with a new generation that favours Whatsapp virtual meetings and updating teams about their whereabouts through Foursquare. This Panel Discussion will push the boundaries of how technology is changing the way we view work by: • Understanding the various applications and tools now available to communicate and engage with your workforce • Exploring how organisations can leverage on the implementation of these communication and social media tools • Introducing technology as a concept to the older generation and how to go about doing this Incorporating Reverse Mentoring into your Organisational Development Programme Organisations are increasingly looking within the existing workforce to fill knowledge and skill gaps. One effective way to go about doing this is to get your already tech savvy employees to mentor those who are not. This session will cover: • How reverse mentoring can save resources • How to design rules of engagement and action plans before implementing this method • Creating an openness among staff that will encourage this seamless transition of knowledge 4:45pm Gary Lee Head, Learning & Development Soo Kee Group Gary Lee is the Head of L&D with Soo Kee Group. As a senior facilitator and People developer with over 12 years of experience in L&D, talent management and training & consultancy for in-house and corporate clients, he has facilitated for participants from diverse backgrounds in the areas of Personal Development, Leadership, Change Management and Strategy. Prior to his current designation, he was the Regional Head of Training of a training & consultancy firm with presence across 7 countries in APAC. MBA qualified and accredited with various psychometric tools, he has developed and implemented numerous change initiatives and facilitated for over 200,000 participants across Asia. 5.30pm End of Congress Sign Up Registration includes: Presentations, luncheons, networking sessions, refreshments and delegate pack 60% CASH BACK Conference Rates on all HRM Congresses Top HR Topics In 2015! Conference Date: 4 & 5 February 2015 Venue: Marriott Hotel Singapore The Productivity Innovation Credit (PIC) Scheme offers Singapore registered companies 60% cash back on all HRM Congresses. Or a 400% tax deduction instead, the choice is yours. Please reserve ______________ seat(s) Early Bird Special For registration and payment received by 14 January 2015 S$1,500 + GST* Full Conference Fee Methods of Payments For registration and payment received after 14 January 2015 S$2,100 + GST UPON INVOICE 10% off for group booking of 3 or more per normal conference fee* CHEQUE: Enclosed is our cheque for S$ payable to HRM Asia Pte Ltd., and mailed to 121 Telok Ayer Street, #02-01, Singapore 068590 * Not applicable to Service Providers / Vendors / Consultants - Please contact us for more information Attendee Details 1 Name Total amount payable: Position Credit Card Number: Email 2 CREDIT CARD: I authorize HRM Asia to debit my: VISA MASTER CARD AMEX Please photocopy this form to register more delegates Telephone Expiry Date: / Name On Card: Name Position Email Billing Details Telephone Company Billing Address Position Email Telephone Terms & Conditions The organisers reserve the right in unforeseen circumstances to change the content of any published particulars without liability. 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