1. Healthcare

2015 Gaming Conference
April 7-10, 2015
The Mirage Casino and Resort, Las Vegas, NV
Tuesday
April 7, 2015
3:00 – 6:00 PM
WRK-1
Harnessing the Power of Continuous Auditing
Robert L. Mainardi, CFSA, CRMA
President
Mainardi & Associates, LLC
In this session, participants will:
• Learn how to define and explain continuous auditing.
• Identify ways to differentiate continuous auditing and continuous monitoring.
• Review the three phases of the continuous auditing methodology.
• Implement techniques for effectively reporting continuous auditing.
• Share the critical management conditions required to effectively implement the
methodology.
Robert Mainardi started his own company after 21 years of working in the internal
audit profession in the financial services industry. His company develops and facilitates
custom internal audit training as well as evaluates, creates, and implements formal
audit methodologies including continuous auditing programs. Previously, Mainardi was
the vice president of internal audit for the Penn Mutual Life Insurance Co and also
served as a senior audit manager for The Vanguard Group. As a professional speaker
and consultant, Mainardi leads programs to help clients develop and maintain worldclass internal audit functions. He recently released a book which will be the basis of
this workshop, Harnessing the Power of Continuous Auditing. He is an active member
of The IIA, having served as a distinguished faculty member for more than 20 years as
well as a popular speaker at The IIA’s All Star conference and other events. Mainardi
has merited the Six Sigma Green Belt certification; earned the Qualification in Control
Self-Assessment; and is certified to perform Quality Assessment reviews.
Learning Level: Intermediate
Learning Field: Auditing
Wednesday
April 8, 2015
GS 1
Session and speaker details to be uploaded soon
Learning Level: Intermediate
Learning Field:
8:30 – 9:45 AM
2015 Gaming Conference
April 7-10, 2015
The Mirage Casino and Resort, Las Vegas, NV
Wednesday
April 8, 2015
10:15 – 11:30 AM
CS 1-1
Reading the Players Like a Book
Raven Catlin, CIA, CFSA, CRMA
Speaker and Trainer
Raven Global Training
In this session, participants will:
 Identify five classic types of people.
 Learn how to read and understand more about reading the players you
encounter.
 Dig into 90 years’ worth of scientific research on player behavior.
 Gain advantages to win over players, build relationships, and reap winnings.
Raven Catlin is an internationally recognized expert, speaker, and consultant in internal
auditing. She has more than 15 years of auditing and seminar facilitation experience.
Before starting Raven Global Training, Catlin was a consultant for Experis and a senior
manager at Protiviti. She held internal audit positions with Freddie Mac, Bank of
America, and Philip Morris. Catlin is a contributing author to The IIA’s CIA Learning
System.
Learning Level: Beginner
Learning Field: Personal Development
CS 1-2
Behind the Curtain: An Industry Regulators Panel
Moderator:
Bryant Richards, CIA, CRMA
Director of Corporate Governance
The Mohegan Tribe
Panelists:
Marybeth Butler
Administrator of Investigations
State of NJ, Division of Gaming Enforcement
Michael Eaton, CIA
Director of Audit and Regulatory Compliance
Maryland Lottery and Gaming Control Agency
2015 Gaming Conference
April 7-10, 2015
The Mirage Casino and Resort, Las Vegas, NV
Paul Resch
Director, Bureau of Gaming Operations
Pennsylvania Gaming Control Board
In this session, participants will:
 Share hot topics and concerns from various jurisdictions.
 Understand how regulators see themselves fitting into the success of casino
operations.
 Identify lessons learned regarding how internal audit departments can better
interact with regulators.
Bryant Richards brings more than 17 years of experience to his role in which he is
responsible for the internal audit, compliance, and record retention departments.
Richards is a Visiting Assistant Professor and department co-chair of the hospitality
management program at Nichols College.
Marybeth Butler leads a staff of state Investigators charged with certifying casino gross
gaming revenue and Internet gaming revenue. She has nearly 30 years of experience in
the revenue audit process, starting as a field auditor in New Jersey’s early days of
gaming. Butler has adapted to the many technological changes in the industry over time
and works with the industry to ensure the adequacy of internal controls and audit
practices. She also plays an integral role in the development and streamlining of
regulations as a member of a team that overhauled New Jersey's Accounting and
Internal Control regulations in 2012.
Michael Eaton was promoted to his current role in 2013, responsible for researching
and drafting regulations, managing the gaming divisions audit function that has
oversight over all video lottery and instant bingo facilities, and managing the gaming
divisions’ table game oversight function. From 2005 to 2013, Eaton served as the
organization’s audit manager where he managed the internal audit department and the
gaming divisions audit function. Previously, he served as an audit senior in KPMG’s
Risk Advisory practice.
Paul Resch oversees and directs the performance of regulatory compliance audits and
the review of accounting and internal controls for the Pennsylvania Gaming Control
Board. Resch joined the PGCB in 2006 and has played a key role in the licensing,
startup, and ongoing regulatory oversight of the Commonwealth's 12 casinos. Prior to
joining the PGCB, he served as executive director for a legislative leader in the
Pennsylvania House of Representatives during the passage of the Gaming Act.
Learning Level: Intermediate
Learning Field:
2015 Gaming Conference
April 7-10, 2015
The Mirage Casino and Resort, Las Vegas, NV
CS 1-3
COSO 2013: What Happened?
Moderator:
Robert B. Hirth
Chairman
Committee of Sponsoring Organizations of the Treadway Commission (COSO)
Panelists:
Thomas Donohue
Director
Deloitte & Touche LLP
Bob Hirth serves as COSO Chair and was unanimously elected by the board of its
sponsoring organizations to serve a three year term beginning June 1, 2013. His
experience includes all of COSO’s mission disciplines: ERM, internal control, and fraud
deterrence. Hirth has worked on assignments and made presentations in over 15
countries, serving more than 50 organizations and working with board members, C-level
executives, finance and accounting personnel, accounting firm partners, and
employees. Most recently, Hirth served as a senior managing director of Protiviti, and
before that, he was executive vice president, global internal audit and a member of the
firm’s executive management team. In 2012, Hirth was appointed to serve a two-year
term on the Standing Advisory Group of the Public Company Accounting Oversight
Board (PCAOB). Hirth is a recognized leader in the internal audit profession, serving as
IIA Research Foundation trustee and Service Provider committee member. In 2013,
Hirth was inducted into The American Hall of Distinguished Audit Practitioners.
Tom Donohue is the leader of the Deloitte Las Vegas Advisory practice, which provides
services allowing clients to better measure manage and control risk to enhance the
reliability of systems and processes throughout the enterprise. He primarily serves
gaming clients, including several Fortune 500 clients based in Las Vegas. Donohue has
been a lead instructor for The IIA, Information Security and Controls Association, and an
adjunct professor at the University of California at Irvine.
Additional panelists and session details to be uploaded soon
Learning Level: Advanced
Learning Field:
2015 Gaming Conference
April 7-10, 2015
The Mirage Casino and Resort, Las Vegas, NV
Wednesday
April 8, 2015
12:45 – 2:00 PM
CS 2-1
Tangling With Technology
Grant A. Houle, CIA
Manager
The Mohegan Tribe
In this session, participants will:
 Explore business risks in IT operations and IT risk in business operations.
 Understand coverage through an alignment of existing regulations, controls, and
audit plans.
 Foster an active dialogue, without IT expertise, to deliver value to both operations
and the audit committee.
 Discover how to use a framework as a knowledge repository to better understand
IT threats and opportunities.
Grant Houle has more than 11 years of professional experience in accounting, auditing,
and financial management, including seven years in gaming at Mohegan Sun. He
manages the governance team, responsible for compliance and operational audits
across IT and business units. In addition, he managed the operational accounting team
for two years, overseeing gaming, hotel, and inventory accounting. Prior to Mohegan
Sun, Houle was the associate vice president of operations and finance with Ticket
Network, a start-up company in the secondary ticket market.
Learning Level: Beginner
Learning Field:
CS 2-2
The Risks of Gambling in the Shadows (of Your IT Cloud)
Gary Miller, CIA, CCSA, CRMA
Information Security Manager
Dell SecureWorks
In this session, participants will:
 Learn the importance of centralized IT control of SaaS solutions within the
enterprise.
 Explore best practices for the assessment of all shadow IT applications, including
SaaS, and organizational hurdles facing centralization.
2015 Gaming Conference
April 7-10, 2015
The Mirage Casino and Resort, Las Vegas, NV

Examine data security considerations of SaaS deployments, including
encryption, access control, user authentication (including 2FA), and data breach
liability considerations within SaaS vendor contracts.
Gary Miller is responsible for the delivery of managed security services and
infrastructure security operations. He also specializes in information security risk
management, and has worked in the audit, risk, and security departments of several
large organizations within the health care, manufacturing, retail, education, consulting
and business services industries.
Learning Level: Intermediate
Learning Field:
CS 2-3
Construction Activities: Audit Strategies
Nicholas DiMola
Principal
Quality Plus & Associates
Paul Flora
Co-owner/Principal
Quality Plus & Associates
In this session, participants will:
 Identify which projects should be audited and the elements that should be
considered when designing audit work plans.
 Develop strategies to minimize risk in each phase of the life cycle.
 Establish audit approaches that mitigate opportunities for contractor overcharges
and improve contractor oversight and compliance, thus mitigating opportunities
for fraud.
Nicholas DiMola is the cofounder and a principal at Quality Plus & Associates (QP&A),
an internal audit service firm. Established in 2007, QP&A specializes in performing
reviews of internal audit functions and activities, as well as providing internal audit
training. DiMola has more than 35 years of financial and internal audit experience in the
transportation and government sector. He served more than 20 years as the chief audit
executive for the Metropolitan Transportation Authority (MTA) and six years as vice
president and chief financial officer for the MTA Long Island Rail Road. He currently
serves as a member of the IIA New York Chapter Board of Governors and was a past
president of the chapter. He is active with The IIA’s international committees, where he
has served as chairman of the Professional Conferences Committee.
2015 Gaming Conference
April 7-10, 2015
The Mirage Casino and Resort, Las Vegas, NV
Paul Flora is a career internal auditor with 40 years in the profession. He has broad
financial services experience having spent 23 years between two major international
banks, and 14 years with AXA Equitable Life Insurance Company as its CAE. Flora is
the past president and currently serves on the board of governors of the IIA NY
Chapter.
Learning Level: Advanced
Learning Field: Auditing
Wednesday
April 8, 2015
2:30 – 3:45 PM
CS 3-1
Lessons Learned From Non-gaming Hotel Internal Audit Departments
Moderator:
Gina St. George
Senior Manager
Moss Adams LLP
Panelists:
Roy Cupler
Partner
Washington Lodging Association Board Member
Heiko Giesberg
Director, Financial & Operational Audit
Loews Corporation
Kevin Lebovitz, Jr., CIA
Senior Internal Auditor
Mashantucket Pequot Tribal Nation / Foxwoods Casino
Matthew Rogers
Associate Director, Data Analytics
Starwood Hotels & Resorts Worldwide, Inc.
In this presentation, participants will:
 Learn how internal audits in commercial hotels differ and to evaluate whether to
include their best practices.
 Understand the top data analysis techniques used by large hotel chains.
 Discuss the differences and similarities between patron reward points and player
comp programs.
2015 Gaming Conference
April 7-10, 2015
The Mirage Casino and Resort, Las Vegas, NV

Ask questions of industry leaders related to hotel risks and controls.
Gina St. George has more than 20 years of combined public accounting, hospitality
and gaming industry experience, to include controller for a tribal gaming hotel and
casino, financial and compliance auditor, and restaurant manager. Her experience
includes auditing and financial reporting, compliance with state and federal regulations,
forensic accounting and developing and implementing operational and accounting
internal controls. St. George serves as the lead on gaming and hospitality consulting
engagements including external and internal audits, forensic and fraud investigations,
control system improvement, and operational assessment projects.
Kevin Lebovitz has more than 15 years of tribal government audit and gaming industry
experience including auditing gaming and non-gaming operations; Tribal government
operations and businesses; and compliance with tribal, state, and federal regulations,
including Title 31. Lebovitz has responsibility for compliance reviews, general control
reviews, process mapping, risk assessment, performance and process improvement,
operational assessment projects, and conducting continuous auditing and monitoring of
key systems and functions.
Heiko Giesberg oversees operations and financial audits as well as performing special
projects. He has more than 15 years of professional experience that includes serving as
a forensic investigator for the New York County Office of the District Attorney, auditor for
Tyco International, public accountant for KPMG and other CPA firms.
Additional panelist and session details to be uploaded soon
Learning Level: Beginner
Learning Field:
CS 3-2
Internal Audit: Global Trends, Opportunities, and Pitfalls
Hal Garyn, CIA, CRMA
Vice President, Standards and Guidance
The IIA
In this session, participants will:
 Take a holistic view of internal audit from a global perspective based on trends
gleaned from recent research.
 Discuss how those trends affect internal auditing now and into the foreseeable
future.
 Weigh the opportunities now open to internal auditing and how to seize them.
 Explore potential pitfalls and ways to avoid them.
2015 Gaming Conference
April 7-10, 2015
The Mirage Casino and Resort, Las Vegas, NV
Hal Garyn has more than 30 years of professional experience, predominantly in the
financial services industry, emphasizing the disciplines of risk management, internal
audit, strategic planning, mergers and acquisitions, investor relations, and corporate
governance. During his career, Garyn has reported to boards and board committees on
risk management, internal audit, and governance. His current responsibilities include
oversight and direction for The IIA’s International Professional Practices Framework
(IPPF) as well as The Institute’s Global and North American Advocacy activities. In his
four years with The IIA, he led the launch of the Audit Executive Center, the initiation of
The IIA’s Washington, D.C. advocacy strategy, and a global task force to assess the
future direction of the IPPF. Garyn has served The IIA in a number of other positions,
including audit committee chairman of The IIA’s Global Board; member of the Global
Ethics Committee, Global and North American Nominating Committees, and the North
American Board; and as an officer and/or director for four IIA chapters
Learning Level: Intermediate
Learning Field:
CS 3-3
Setting KPI for Internal Audit
Nuno Miguel Caeiro Castanheira, CRMA
Director of Internal Audit
SPGM - Sociedade de Investimento, SA
In this session, participants will:
 Understand why should internal audit design key performance indicators.
 Discuss why key performance indicators should be linked with stakeholder
expectations.
 Share examples of key performance indicators and aspects to consider related to
commonly reported performance metrics.
 Learn to use feedback to improve internal audit quality.
Nuno Castanheira has more than 15 years of auditing experience. In his current role,
he leads the internal audit group. Prior to joining SPGM, he was internal auditor at
Montepio, one of the largest banks in Portugal. Previously, he worked for Arthur
Andersen (Portugal). He is an adjunct professor at Coimbra Business School in
Portugal and has authored research papers on internal auditing and risk management.
Learning Level: Advanced
Learning Field:
Commented [SB1]: I cut what I did to keep the bio in line
with our Conference style.
2015 Gaming Conference
April 7-10, 2015
The Mirage Casino and Resort, Las Vegas, NV
Wednesday
April 8, 2015
3:55 – 5:10 PM
CS 4-1
Internal Controls: A Compliance Auditor's Best Tool
Seana Ryan
Investigator
Fort McDowell Yavapai Nation
In this session, participants will:
 Learn the components of good internal controls and why they are essential.
 Understand how business can be affected by good or poorly written internal
controls.
 Discuss solutions to internal controls issues you currently face.
Seana Ryan was instrumental in the formation of the documentation process and
archive system currently used in the Tribal Gaming Office audit program and has been
with them for more than 18 years. She is a former USO entertainer and law
enforcement officer; she served 13 years on the Los Angeles County Sheriff’s
Department. During those years she developed investigative techniques, report writing,
and interpersonal skills that she finds invaluable in her current position.
Learning Level: Beginner
Learning Field: Auditing
CS 4-2
Data Privacy Programs in the Gaming/Hospitality Industry
John Souza
Advisory Manager
Deloitte & Touche, LLP
Gary Rich
Cyber Risk Services Consultant
Deloitte & Touche, LLP
In this session, participants will:
 Explore the risks related to the latest data privacy regulations/legislation affecting
the gaming/hospitality industry.
 Discuss how new regulations compare and differ at the local and national levels.
2015 Gaming Conference
April 7-10, 2015
The Mirage Casino and Resort, Las Vegas, NV


Learn how similar gaming companies are addressing C-suite data privacy
concerns.
Walk through a practical data privacy governance road map that meets the
Generally Accepted Privacy Principles (GAPP).
John Souza has more than 7 years of experience in serving local and multinational
gaming clients focusing on evaluating system-related and internal controls in support of
financial audits, and assisting clients in assessing and managing organizational risk. He
specializes in the gaming hospitality industry, focusing on regulatory compliance
reviews for multiple regulatory jurisdictions, internal audit services, information
technology audits, and finance process transformation services. Prior to Deloitte, Souza
worked as a finance operations supervisor for a multinational gaming company for 3
years. Experienced with gaming regulations and Sarbanes–Oxley compliance in
multiple jurisdictions, Souza also designs and implements general IT controls for
Sarbanes-Oxley and internal control systems for all areas of the hotel and gaming
industry.
Gary Rich has worked for two years in security and privacy solutions. His work has
been focused in privacy, ranging from creating data maps and repositories that
identified potential risk areas for data loss, to developing policies and processes to
remediate existing privacy gaps. Rich has served clients in industries including gaming,
gas & energy companies, technology, pharmaceutical companies, and large banks,
among others.
Learning Level: Intermediate
Learning Field:
CS 4-3
Top Ten Areas to Target in Your Next BSA Audit
Theresa Kain
Principal, National Gaming and Hospitality Practice
McGladrey LLP
Bryant Richards, CIA
Director, Corporate Governance
The Mohegan Tribe
In this session, participants will:
 Discuss why regularly scheduled audits of compliance programs can become
stale or overlook emerging risks.
 Explore an evolving audit approach to support continuous improvement of the
BSA Compliance program
2015 Gaming Conference
April 7-10, 2015
The Mirage Casino and Resort, Las Vegas, NV


Review 10 specific areas of focus to enhance your next audit plan.
Get an inside look on how to determine whether your compliance committee is
functioning at maximum levels.
Theresa Kain has served in a consulting capacity to the gaming industry for more than
15 years, assisting clients across the country with business process improvement and
internal control enhancement-related services. She specializes in performance
improvement for gaming operations and has designed, authored, and implemented
internal control systems for start-up casinos and has worked with numerous established
gaming operations in updating and improving their internal control systems. Kain has
worked with over 40 casinos in multiple jurisdictions.
Bryant Richards brings more than 15 years of experience to his role in which he is
responsible for the internal audit, compliance, and record retention departments.
Richards is a Visiting Assistant Professor and department chair of the hospitality
program at Nichols College.
Learning Level: Advanced
Learning Field:
Thursday
April 9, 2015
8:30 – 9:45 A.M.
GS 2
Internal Audit From the CFO’s Perspective
Craig Robinson, CIA
Chief Financial Officer
Grand Sierra Resort and Casino
In this session, participants will:
• Examine the strategy setting process and what part internal audit plays in
strategy development.
• Share best practices on how internal audit can get and keep a seat at the table.
• Discuss how CFO expectations of internal audit have changed in the recent past.
• Talk about what internal auditing needs to do to stay aligned with the CFO now
and in the future.
Craig Robinson has more than 25 years of gaming industry experience, most recently
as an industry consultant, starting his career in external audit before moving into internal
audit and finance. He served as CAE for two gaming companies and most recently
served as CFO at three casino resorts. Robinson held leadership positions with Penn
National Gaming, Jefferson Wells, Adams Harris, Argosy Gaming Co., Hollywood
Aurora, Carnival Resorts and Casinos, KPMG, and Arthur Andersen. He is the former
2015 Gaming Conference
April 7-10, 2015
The Mirage Casino and Resort, Las Vegas, NV
chairman and current member of The IIA's Gaming Audit Group and has been a
featured speaker at numerous IIA conferences, including Gaming, GAM, and All Star.
Robinson wrote two editions of Auditing the Casino Floor: A Handbook for Auditing the
Casino Cage, Table Games, and Slot Operations, published by The IIA. He serves as
an adjunct professor of accountancy for Lewis & Clark Community College and is a past
faculty member of the University of Nevada Gaming Management Program.
Learning Level:
Learning Field:
Thursday
April 9, 2015
10:15 – 11:30 A.M.
CS 5-1
PCI Compliance: Solving It the Right Way
Daniel Baron
Director, IT Consulting
Protiviti Inc.
William Worthington
Director of Security Operations and Engineering
Caesars Entertainment Corporation
In this session, participants will:
• Understand key changes introduced in PCI 3.0 and how they may impact
compliance assessments.
• Learn about PCI compliance strategies that will help save compliance costs and
reduce the risk of data breaches.
• Review a case study of a leading gaming company’s pursuit of PCI compliance.
Daniel Baron specializes in information security and PCI compliance, focusing on
design and implementation of security remediation programs, PCI compliance and
security vulnerability assessments, and risk assessments, for clients in hospitality, retail,
and health care, as well as government clients. Baron has 18 years of IT experience,
including IT program and project management, system implementation, network and
system security, process risks and controls, and business process automation. His
areas of expertise include networking technologies, information security architectures,
and program management. Prior to his 10 year career in IT consulting, Baron held IT
management positions in retail, manufacturing, and technology companies.
William Worthington has more than 7 years’ experience in the casino industry and
joined Caesars in 2012. His focus is on IT security best practices around Sarbanes-
2015 Gaming Conference
April 7-10, 2015
The Mirage Casino and Resort, Las Vegas, NV
Oxley, state gaming standards (ITMICS), PCI, and general IT security standards.
Worthington leads a security team that supports all of Caesars properties across North
America and Internationally.
Learning Level: Beginner
Learning Field:
CS 5-2
Changes to Internal Audit in Tribal Gaming Operations
Daniel Holmes, CIA
Gaming Services Co-Chair
RubinBrown LLP
Brandon Loeschner
Partner, National Practice Leader
RubinBrown LLP
In this session, participants will:
 Receive a summary review of the changes in 543
 Discuss potential gaps created by the new standards.
 Review considerations for designing and testing the new standards.
 Explore methods used to adopt Class II and Class III standards in a mixed-use
gaming environment.
 Define internal audit’s role in the integration of the Class II standards.
Daniel Holmes serves clients through the day-to-day management and supervision of
regulatory compliance audits, consulting services, and internal control reviews. He has
experience supervising property openings for Minimum Internal Control Standards
(MICS), pre and post implementation reviews for new gaming systems, and consultation
on new MICS. Holmes is also responsible for the research and publication of various
gaming industry updates and is a regular speaker at both commercial and tribal gaming
conferences.
Brandon Loeschner specializes in risk services including internal audit, risk
assessments, compliance consulting and operational audits, and leads the data
assurance and analysis team. He provides specialty consulting services for litigation,
business valuation, due diligence and forensic accounting engagements. Loeschner is
the co-chair of RubinBrown’s Gaming Industry Group and was the lead analyst on a
team that performed a review of the economic contribution to local taxing jurisdictions of
the proposals submitted to build a gaming facility in the state of Missouri.
Learning Level: Intermediate
2015 Gaming Conference
April 7-10, 2015
The Mirage Casino and Resort, Las Vegas, NV
Learning Field:
CS 5-3
Social Media: Risk. Redemption & Reputation
Nejolla Korris
Chief Executive Officer
InterVeritas International Ltd.
Nejolla Korris is an international expert in the field of Linguistic Lie Detection. She is
skilled in Scientific Content Analysis (SCAN), a technique to determine whether a
subject is truthful or deceptive. Korris has analyzed documents for fraud, international
security, arson, sexual assault, homicide, and missing persons’ cases and has taught
her method around the world to corporations, government agencies, law enforcement
and the military. In 2013, Korris launched a series of webinars to link her diverse global
clients together and is premiering a series of women’s security conferences in various
cities throughout Canada.
Session details to be uploaded soon
Learning Level: Advanced
Learning Field:
Thursday
April 9, 2015
CS 6-1
Current Issues in Indian Gaming
Moderator:
Phillip F. Popehn
Director of Internal Audit, Chief Audit Executive (Retired)
Mystic Lake and Little Six Casino
Panelists:
Arthur J. Askins
Manager of Indian Gaming
New York Gaming Commission
William Byrne, CIA
Director of Audit
PCI Gaming Commission
Bryant Richards, CIA, CRMA
12:45 – 2:00 P.M.
2015 Gaming Conference
April 7-10, 2015
The Mirage Casino and Resort, Las Vegas, NV
Director of Corporate Governance
The Mohegan Tribe
Seana Ryan
Investigator
Tribal Gaming Office
In this session, participants will:
 Discuss regulatory issues with an emphasis on recent developments, state
compacts, and federal regulations.
 Review the progression of gaming operations in their adoption of the AICPA
Gaming Audit and Accounting Guide.
 Hear how evolving regional markets are affecting the financial stability of existing
facilities.
 Identify impacts of internet gaming on the small to medium size gaming
operations.
Phil Popehn retired from a long career of directing casino gaming and non-gaming
audits for various authorities. His last role was as director of internal audit for Mystic
Lake Casino Hotel and Little Six Casino in Minnesota, which included directing audits
for the Shakopee Mdewakanton Sioux Community. Previous experience included
internal audit leadership roles with Grand Casinos Inc. properties of Mille Lacs and
Hinckley. Popehn also served for 15 years at Unisys Corp. (now Lockheed Martin
Corp). Popehn is chairman of The IIA's Gaming Audit Group Board of Directors and
regularly writes for their member publication, The Gaming Auditorium, and serves as a
member of the Gaming Conference Committee.
Arthur Askins has served in the gaming industry since 1979 with numerous companies
such as Resorts International, Divi Hotel Casino, Isle of Capri, Hollywood Casino,
Caesars, and most recently with the Seneca Nation of Indians. He currently serves on
The IIA’s Gaming Advisory Committee.
Billy Byrne has spent more than 10 years in gaming operational positions and has over
10 years’ experience in regulatory or audit roles. Having started in the gaming industry
as dealer, his experiences include becoming a casino manager for a large international
cruise company. Byrne gained most of his auditing experience working in the internal
audit division of PricewaterhouseCoopers. As an auditor, he has had the opportunity to
perform financial, operational, and compliance audits in a variety of industries.
Bryant Richards brings more than 17 years of experience to his role in which he is
responsible for the internal audit, compliance, and record retention departments.
Richards is a Visiting Assistant Professor and department co-chair of the hospitality
management program at Nichols College.
2015 Gaming Conference
April 7-10, 2015
The Mirage Casino and Resort, Las Vegas, NV
Seana Ryan was instrumental in the formation of the documentation process and
archive system currently used in the Tribal Gaming Office audit program and has been
with them for more than 18 years. She is a former USO entertainer and law
enforcement officer; she served 13 years on the Los Angeles County Sheriff’s
Department. During those years she developed investigative techniques, report writing,
and interpersonal skills that she finds invaluable in her current position
Learning Level: Beginner
Learning Field: Specialized Knowledge & Applications
CS 6-2
Recruiting & Retaining Talent
Allen J. Cooper, CIA, CRMA
Vice President, Internal Audit
ConAgra Foods, Inc.
In this session, participants will:
 Look inside current recruiting methods, including job specification, sourcing,
interviewing, and evaluating candidates.
 Discuss appropriate on-boarding of new talent, including content, method of
delivery, accountability, and evaluation.
 Explore best practices for employee development, including the use of feedback,
counseling, mentoring, and experiential and formal learning.
 Work up a plan for business rollout, including the use of employee profiles,
performance, and networking.
Allen Cooper has more than 25 years of experience in internal audit, financial
reporting, financial planning and analysis, supply chain finance, and consulting gained
primarily within the manufacturing, distribution, and retail industries. Prior to joining
ConAgra Foods, Inc., Cooper held finance and accounting leadership roles at General
Electric, Armco Inc., and EY. He has experience establishing internal audit functions as
well as transforming underperforming audit functions. Cooper instituted a fully rotational
model in the internal audit department at ConAgra Foods and invests a significant
amount of his time in the recruitment and development of talent.
Learning Level: Intermediate
Learning Field: Personnel/HR
CS 6-3
Demystifying AML with Data Analytics
2015 Gaming Conference
April 7-10, 2015
The Mirage Casino and Resort, Las Vegas, NV
Frank Rudewicz, J.D.
Principal and Counsel
Marcum LLP
Heather B. Bearfield
Principal
Marcum LLP
John Northrup
Director of Internal Audit
Eaton Vance Corp
In this session, participants will:
 Discuss data analytic techniques that assist in identifying fraudulent activity.
 Learn how to analyze testing results to identify trends.
 Hear about sample AML cases and lessons learned.
 Share information on the current regulatory environment and improving AML
procedures.
Frank Rudewicz heads the forensic, investigative, and valuation advisory practice for
the company’s New England region. He has extensive experience conducting
independent reviews of compliance and independent investigations for contract
compliance, fraud investigations, litigation support, and background due diligence. He is
a Certified Money Laundering specialist and recognized expert in financial institution
security. An attorney admitted to the Connecticut and Federal bars, he is the former
director of security for investigations at a large super regional bank. Prior to banking,
Rudewicz had a 14-year law enforcement career with the Hartford, Conn., police
department and FBI.
Heather Bearfield serves as the National Technology Assurance Services Practice
Group Leader. She has extensive experience with SOC engagements, internal and
external audits, application reviews, internal and external vulnerability assessments,
wireless assessments, and penetration testing. Her main focus has been data security
and cybersecurity engagements include vulnerability assessments, penetration testing,
controls testing, and social engineering.
John Northrup joined Eaton Vance in 2011, and previously served as the senior audit
manager at Old Mutual Asset Management since 2006. Prior to that he held audit and
Sarbanes-Oxley-related roles at State Street Corp, Viad Corp, and Bank of America.
He has received accreditation in Quality Assessment/Validation from The IIA.
Learning Level: Advanced
2015 Gaming Conference
April 7-10, 2015
The Mirage Casino and Resort, Las Vegas, NV
Learning Field:
Thursday
April 9, 2015
2:30 – 3:45 P.M.
CS 7-1
How to Audit Tables Games
Karen L. Brown-Wichman
Co-chair of the IIA Gaming Conference
Consultant
Karen Brown-Wichman has been in the gaming industry for more that 25 years and
has spent a majority of that time as a vice president of internal audit. Her work in risk
based auditing, ethical behavior, internal controls, and Sarbanes-Oxley have taken her
around the world. Brown-Wichman is the co-chair of The IIA’s 2014 Gaming
Conference.
Session details to be uploaded soon
Learning Level: Beginner
Learning Field: Auditing
CS 7-2
Speaker and session details to be uploaded soon
Learning Level: Intermediate
Learning Field:
CS 7-3
Reward Card Risk and Protection
Robert Rudloff, CIA, CRMA
Senior Vice President
MGM Resorts International
In this session, participants will:
2015 Gaming Conference
April 7-10, 2015
The Mirage Casino and Resort, Las Vegas, NV
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Explore today’s customer loyalty programs and how they have changed over the
years.
Recognize the vulnerabilities in reward programs as more of them become
customer self-service oriented.
Prioritize risks associated with program design, including potential effects to an
organization’s financial statements.
Discover opportunities auditors have to positively impact reward programs—
existing ones or new programs in the pre-launch phase.
Bob Rudloff is a 30-year veteran of the gaming industry. Prior to joining MGM Resorts
International, he was director of Internal Audit Services with PricewaterhouseCoopers.
Rudloff is a recognized leader in the internal audit profession and has held positions of
leadership within The IIA at the local and international levels for more than 20 years. He
is also a frequent speaker on ethics, internal auditing, fraud and gaming industry topics
at local and national conferences and seminars. Rudloff has been an adjunct instructor
in accounting for the University of Nevada, Las Vegas, and an adjunct instructor in
business, accounting, and auditing at Richard Stockton State College and Atlantic
Community College in New Jersey.
Learning Level: Advanced
Learning Field:
Thursday
April 9, 2015
3:55 – 5:10 P.M.
CS 8-1
Forensic Investigations for Auditors: 101
Charles W. Raborn, Jr., CFSA
Executive Director
Association of Certified Fraud Specialists, Inc.
In this session, participants will:
 Discuss how the word "investigation" impacts auditors and changes their role.
 Gain a better understanding of the investigative skills and knowledge courts
require, and how to develop them.
 Understand the essentials of evidence identification, collection, handling, and its
submission into evidence at trial.
 Learn key differences in "audit" versus "investigative" interviews — and when it is
time to transition from one to the other.
 Discuss testifying — how to prepare, how to answer and, most importantly, what
not to do.
2015 Gaming Conference
April 7-10, 2015
The Mirage Casino and Resort, Las Vegas, NV
Charles Raborn has more than 30 years of high-level audit experience, including
serving California as a bank examiner, special investigator, internal auditor, special
agent, health program auditor IV, and investigative auditor. A graduate of California’s
Peace Officers’ Standards and Training (POST) investigator academy, and POST’s
prestigious Robert Presley Institute for Criminal Investigation, he is also a pastappointee to the Institutes’ Curriculum Advisory Team. He is the recipient of numerous
professional commendations, including honors from the FBI’s director, Louisiana’s
governor, the U.S. Marshal Service, and California’s attorney general.
Learning Level: Beginner
Learning Field:
CS 8-2
External Business Relationships
Daniel Charlong
Director, Quality Management Systems; Manager of GLI Professional Services
Gaming Laboratories International, LLC
In this session, participants will:
 Explore the various types of external business relationships that companies must
take on, from the supply chain – suppliers and manufacturers – to the demand
chain – including those who market, sell, and deliver products and services.
 Discuss licensing intellectual property, such as copyrights, patents, and
trademarks.
 Identify the need to outsource functions for expertise, efficiency, and flexibility.
Daniel Charlong is trained and certified in various international standards as a lead
auditor, lead implementer, and as a certified trainer. These include ISO 27001, ISO
17025, ISO 17020, ISO 17065, ISO 22301, and ISO 31000. He is highly skilled in
process design and policy analysis, and has broad experience in project and program
management. Charlong is also trained as a Six Sigma Green Belt. He has provided ISO
Certification training and audit services throughout the United States, Canada,
Indonesia, and Europe.
Learning Level: Intermediate
Learning Field:
CS 8-3
Building Your Leadership Legacy for Internal Audit, for Gaming, and for Yourself
Mike Jacka, CIA
Chief Creative Pilot
2015 Gaming Conference
April 7-10, 2015
The Mirage Casino and Resort, Las Vegas, NV
FPACTS
In this session, participants will:
 Gain a broader understanding of what is meant by "leadership" and how various
traits work together to build our image of what makes a good leader.
 Identify the leadership traits that you think make up the full picture of a leader.
 Learn how to develop actionable objectives to ensure the story told about you
matches that picture of a good leader.
 Leave with an approach to leadership development that can be immediately
applied at any level.
Mike Jacka is known for his work with Internal Auditor magazine, including his blog
“From the Mind of Mike Jacka” and the magazine’s Lighter Side pieces such as “Alice in
Auditland,” and “Auditing Songs for the Holidays.” After a 30-year career in internal audit
most recently with Farmers Insurance, he is spreading his wings and sharing his
knowledge as a founding member of Flying Pig Audit, Consulting, and Training
Solutions (FPACTS). He is the co-author of several books available through The IIA,
including his most current effort with Peter Scott, The Marketing Strategy: A Risk and
Governance Guide to Building a Brand.
Learning Level: Advanced
Learning Field:
Thursday
April 9, 2015
GIP-1
Gaming Industry Executive Panel: Idea Sharing Session
Executive Panelists:
Chelle Adams
Vice President
The Cosmopolitan of Las Vegas
Arthur J. Askins
Manager of Indian Gaming
New York Gaming Commission
Faisal Khan
Manager, Technical Compliance
Gaming Laboratories International
Phillip F. Popehn
5:10 – 6:10 P.M.
2015 Gaming Conference
April 7-10, 2015
The Mirage Casino and Resort, Las Vegas, NV
Director of Internal Audit, Chief Audit Executive (Retired)
Mystic Lake and Little Six Casino
Robert Rudloff, CIA, CRMA
Senior Vice President
MGM Resorts International
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Join leaders in the Gaming Industry for an informative Q&A session
Arthur Askins has served in the gaming industry since 1979 with numerous companies
such as Resorts International, Divi Hotel Casino, Isle of Capri, Hollywood Casino,
Caesars, and most recently with the Seneca Nation of Indians. He currently serves on
The IIA’s Gaming Advisory Committee.
Faisal Khan joined Gaming Laboratories International in 2004 as a senior engineer in
systems and protocol testing. The following year, he was promoted to a technical
compliance manager. Khan’s primary responsibilities include reviewing incoming
forensic submissions and final forensic reports, performing demonstrations of new
technology, providing training on different gaming concepts to regulatory agencies, and
working with the engineering groups within the Gaming Laboratories International
offices on regulatory technical questions and issues. Previously, he was the compliance
manager for Atronic Gaming.
Phil Popehn retired from a long career of directing casino gaming and non-gaming
audits for various authorities. His last role was as director of internal audit for Mystic
Lake Casino Hotel and Little Six Casino in Minnesota, which included directing audits
for the Shakopee Mdewakanton Sioux Community. Previous experience included
internal audit leadership roles with Grand Casinos Inc. properties of Mille Lacs and
Hinckley. Popehn also served for 15 years at Unisys Corp. (now Lockheed Martin
Corp). Popehn is chairman of The IIA's Gaming Audit Group Board of Directors and
regularly writes for their member publication, The Gaming Auditorium, and serves as a
member of the Gaming Conference Committee.
Bob Rudloff is a 30-year veteran of the gaming industry. Prior to joining MGM Resorts
International, he was director of Internal Audit Services with PricewaterhouseCoopers.
Rudloff is a recognized leader in the internal audit profession and has held positions of
leadership within The IIA at the local and international levels for more than 20 years. He
is also a frequent speaker on ethics, internal auditing, fraud and gaming industry topics
at local and national conferences and seminars. Rudloff has been an adjunct instructor
in accounting for the University of Nevada, Las Vegas, and an adjunct instructor in
business, accounting, and auditing at Richard Stockton State College and Atlantic
Community College in New Jersey.
2015 Gaming Conference
April 7-10, 2015
The Mirage Casino and Resort, Las Vegas, NV
Additional panelist details to be uploaded soon
Learning Level: Intermediate
Learning Field: Specialized Knowledge & Applications
Friday
April 10, 2015
8:30 -9:45 A.M.
GS 3
Public Policy Issues: Is the Gaming Industry on the Brink of a Major
Transformation?
Kevin P. Mullally
Vice President of Government Relations and General Counsel
Gaming Laboratories International, LLC
In this session, participants will:
 Discuss the effects of issues such as iGaming, social gaming, and the use of
virtual currency.
 Explore new technologies for responsible gaming programs.
 Review how to control unregulated markets comprising the most significant
collection of policy issues since the regional expansion of gaming in the early
1990s.
 Debate whether these issues will emerge to transform the gaming industry as we
know it or fold under the weight of political controversy and industry infighting.
Kevin Mullally is responsible for all risk management policies as well as supervision of
all outside attorneys and consultants, serving internationally as GLI’s primary liaison to
elected and appointed officials at the federal, state, and local levels, interacting with
regulatory agencies, key organizations devoted to developing gaming and casino policy
as well as senior level executives of gaming equipment manufacturing companies,
lotteries, pari-mutuel wagering facilities, social gaming companies, and casino
operators. He has more than 30 years of diversified leadership experience in law,
management, public policy, public relations, economic analysis, and organizational
administration. Prior to joining GLI, Mullally was the executive director of the Missouri
Gaming Commission and also served as general counsel and chief of staff to Missouri
State Senator Harry Wiggins. He serves on the board of directors of the National Center
for Responsible Gaming. Mullally is a frequent teacher, author, and speaker on issues
relating to administrative and business law topics, public policy development, regulatory
issues, and problem gambling.
Learning Level: Intermediate
Learning Field:
2015 Gaming Conference
April 7-10, 2015
The Mirage Casino and Resort, Las Vegas, NV
Friday
April 10, 2015
10:15 – 11:30 A.M.
GS 4
Casino Crime
Ron Reigle, CIA
Chief Audit Executive
JA Nugget
In this session, participants will:
 Realize that internal theft can cause as much or more damage to operations than
game floor theft.
 Explore strategies to place controls on often overlooked areas of back-of-house
processes.
 Learn how to take a more defined universal approach to protect operations.
 Identify existing gaps that need immediate attention.
Ron Reigle is a 25+ year veteran of the gaming industry. He is currently responsible for
directing his company’s gaming and non-gaming internal audit and fraud-fighting efforts.
Previously, Reigle was a VP of Corporate Compliance and Internal Audit as well as a
Director of Corporate Compliance, Internal Audit Manager, Surveillance Department
Manager, Assistant Controller, and Director of Security for various casinos. He created
a Title 31 training video and authored two gaming books. Reigle is the co-founder, past
chairman, and current member of the advisory board of The IIA’s Gaming Audit Group
and serves on the board of governors.
Learning Level:
Learning Field: