1. Healthcare

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Expression of Interest
Name of Project: Construction of 300-bedded Multispecialty hospital at Rajabari Chah
Bagicha, District Sivasagar, Assam under ONGC CSR initiative.
A. Introduction
Oil and Natural Gas Corporation Limited (ONGC), a Maharatna PSU engaged in the
exploration and production of crude oil, natural gas and manufacture of related value
added products, intends to setup a Multispecialty state-of-the-art Hospital at Sivasagar
(Assam) as a part of its Corporate Social Responsibility (CSR) initiatives. This is a unique
opportunity for the leading Indian medical institutions/ healthcare providers to partner in
this social endeavour of ONGC and to spread their presence in the North-Eastern part of
India.
The proposed 300 bedded multispecialty hospital is planned to be set up, as part of ONGC’s
CSR initiative under the focus area of providing quality health care to public at large. The
development shall be in phases for setting up of the hospital with all related infrastructure.
The location of the proposed hospital is on a 50 Acre plot (ownership of ONGC) in Sivasagar
district in Upper Assam. It is located 2 Km off the 525th Km (milestone) on NH-37 and is 12 Km
from Sivasagar district headquarters in the state of Assam, about 360 Km north-east of
Guwahati on National Highway - 37. Sivasagar town is well connected with the rest of the
country through Road, Rail & Air. Simaluguri - the nearest railway station which is on Lumding
- Dibrugarh Section of North Eastern Frontier Railway, is 15 Km away whereas Jorhat &
Dibrugarh airports are 75 & 100 Km away, respectively.
B. Objective
This Multispecialty Hospital at Sivasagar, Assam is proposed to provide the Primary,
Secondary as well as Tertiary Healthcare with linkage amongst the three as per the
guidelines laid down by Indian Public Health Standards (IPHS) and shall have NABH
accreditation. Broad specialties like Cardiology, Neurology, Nephrology, ENT, Oncology
(medical, surgical and radiation), Orthopedics and allied departments shall be part of the
facilities, including a Blood Bank. In addition, facility for Ayurveda, Unani, Siddha and
Homeopathy (AYUSH), MCH (Mother & Child Health) Wing, and provision for early detection
& prompt treatment of Japanese Encephalitis cases are also envisaged.
The project CAPEX would be financed by ONGC in terms of land, buildings, equipment,
hospital furniture & fixtures, utilities & miscellaneous expenses till commissioning of the
hospital.
C. Scope of Work
The hospital shall be built on “Construct, Operate and Manage (COM)” philosophy, with
single point responsibility. The selected Party shall broadly undertake the following activities:
a) Build or get built the Multispecialty Hospital comprising services related to the
disciplines of Architecture, Civil, Structural, Plumbing and Sanitation Engineering,
Mechanical, Electrical, HVAC Engineering, Fire Protection, Site Utilities, IT and
Telecommunication, Piped Medical Gases, Bio-Medical Waste Management, Rain
water harvesting, Interior Designing, Signage, landscaping and all other facilities
required for such a hospital.
b) To prepare the detailed estimates, preparing schedules for activities, technical
specifications, detailed building & development plan, tender documents for
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c)
d)
e)
f)
g)
h)
selection of civil & other allied services contractor(s), equipment supply, hospital
furniture & fixtures, etc.
Procurement of all diagnostic equipment, laboratory setup and all other utility
systems necessary for a multispecialty hospital.
Liaising with competent authorities (Govt./Semi Govt. Bodies/Corporations etc.) to
obtain all requisite statutory clearances/approvals/permissions/NOCs from
commencement of the construction till occupation of the building and during
operation of the hospital.
Selection, deployment and management of the specialized & general medical,
paramedical, technical, secretarial and other Human Resources of the hospital.
Manage and operate the hospital, meeting the highest standards of medical care.
Operate and maintain the hospital initially for a period of 10 years after its
commissioning by deploying suitable manpower and bearing full Operation &
Maintenance costs (including but not limited to the cost of all consumables, utility
bills & salary for staff & doctors, statutory levies etc). There shall be no contribution
from ONGC towards Operating Expenditure (OPEX) whatsoever.
Within the above criteria, the Party may evolve its business model. However, it is
expected that latest by the fifth year of its operation, the hospital should be
financially self-sustainable. Subsequently, the Hospital Management Committee
(comprising of members nominated by ONGC and the COM Partner) may propose
expansion of the present facilities for consideration of ONGC.
D. Operating Philosophy
a) Multispecialty Hospital facilities and services shall be for the benefit of the public at
large.
b) Achieve universal access to equitable, affordable and quality healthcare to one
and all. It is envisaged to follow a revenue model of 30:20:50 (i.e. 30% of total
beneficiaries shall be people Below Poverty Line (BPL) or economically backward
people and would be treated at Assam State Civil Hospital rates, 20% of the
beneficiaries shall be from Government & PSU and would be treated at par with the
CGHS rates, and 50% shall be open to all and shall be treated at market rates). While
the quality of treatment remains the same, there shall be a price differentiation in
the Consultation fees, Investigation fees, Diagnostic Laboratory fees, Operation
fees, Room charges, Pharmacy charges, etc. for the three different categories of
the patients.
c) Further price differentiation shall be allowed in the type of wards i.e. General, Semiprivate and Private, maintaining the same quality of treatment.
d) Set aside a percentage of profits for technology up-gradation of equipment,
complete replacement of obsolete equipment, expansion of hospital in terms of
departments & facilities, etc. The percentage to be set aside shall be different for
profits earned from Pharmacy and that for profits earned from “Other than
Pharmacy”. The respective percentage of profits to be set aside shall be decided
by a Hospital Management Committee comprising of members nominated by
ONGC and the COM Partner.
E.
Qualifying criteria
To meet the above objectives, ONGC is seeking an Expression of Interest (EoI) from reputed
health care providers (Premier medical institutes/ Companies/ NGO’s/ Registered Societies/
Registered Trusts/Consortium etc.) for partnering with ONGC for the responsibilities under
“Scope of Work” above.
The interested health care providers should meet the following experience and financial
criteria.
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a) Technical Experience
i.
ii.
Continuously operating and managing at least one multispecialty hospital of
minimum 200 beds for last 3 (three) years ending 31.12.2014.
AND
The Party must have experience of having successfully constructed/ got
constructed and commissioned during last 7 (seven) years ending 31.12.2014:
(a)
(b)
(c)
(d)
One fully equipped multispecialty hospital of minimum 200 beds, having
Primary, Secondary & Tertiary healthcare facilities.
OR
Three similar completed projects each costing not less than the amount
equal to Rs. 80.00 Crores (including the cost of civil works, allied services,
furniture, fixtures, equipment, etc. complete for running a fully equipped
multispecialty hospital).
OR
Two similar completed projects each costing not less than the amount
equal to Rs. 100.00 Crores (including the cost of civil works, allied services,
furniture, fixtures, equipment, etc. complete for running a fully equipped
multispecialty hospital).
OR
One similar completed project costing not less than the amount equal to
Rs. 160.00 Crores (including the cost of civil works, allied services, furniture,
fixtures, equipment, etc. complete for running a fully equipped
multispecialty hospital).
Note: 1. Experience as a consortium member will be considered in proportion to
the equity holding in the completed project at the time of
execution/construction of the Project.
2. The Party should provide documentary evidence from Central Govt./ State
Govt./ Local Municipal Body/ Statutory Body that they have the approval
to operate a 200 or more bedded multispecialty hospital.
b) Financial Capability
i.
ii.
iii.
iv.
Minimum average annual turnover of Rs. 60.00 Crore in the last three
financial years.
Should have positive Net Worth consecutively in the last three years.
Minimum average operating profits of Rs. 20.00 Crore in the last three
financial years.
Single entity Party and all members of the consortium, if applicable, should
be profit-making concerns for the last three financial years.
Note: In case the Party is a Consortium, turnover, net worth and operating profits
would be taken as an arithmetic sum of net worth, turnover and operating
profits of each member of the Consortium, calculated in the ratio of their
equity in the consortium. The Consortium would be required to meet the
threshold criteria on the basis of aggregate figures subject to provisions of this
Clause.
The Party should provide information regarding the above based on audited annual
accounts.
F.
Eligible Parties
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a) The Party may be a single healthcare provider (Premier medical institute/
Company/ NGO/ Registered Society/ Registered Trust etc.) or a group of maximum
4 companies (hereinafter referred to as Consortium), coming together to implement
the Project with joint and severe responsibility. The term Party used hereinafter would
therefore apply to both a single entity and/or a Consortium.
b) Applications submitted by a Consortium should comply with the following additional
requirements:
i. Number of members in a consortium would be limited to maximum of four.
ii. The application should contain the information required for each member of
the Consortium.
iii. An individual applicant Party cannot at the same time be member of a
Consortium applying for this Project. Further, a member of a particular
Consortium cannot be member of any other Consortium applying for this
Project; an undertaking towards this end needs to be submitted by all the
members of consortium.
iv. Members of the Consortium shall nominate one member as the Lead Member.
The nomination shall be supported by a Power of Attorney.
v. Members of the Consortium shall enter into a Memorandum of Understanding
(MOU). The MOU shall, inter alia:
a. Convey the intent to form a Special Purpose Vehicle with shareholding
commitment(s) as stipulated in this document, which would enter into
the Agreement and subsequently carry out all the responsibilities as in
terms of the Agreement, in case the Project is awarded to the
consortium.
b. Clearly outline the proposed roles and responsibilities of each member
in case of Consortium at each stage.
c. Commit the minimum equity stake as stipulated.
d. Include a statement to the effect that all members of the Consortium
shall be liable jointly and severally for the execution of the Project in
accordance with the terms of the Agreement.
vi.
In case of consortium, the Lead Member shall hold at least 51% share in the
shareholding.
vii.
The other members of the consortium shall hold a minimum of 11% share
each in the shareholding.
viii.
After short listing, change in the composition of the Consortium (except lead
member) will be subject to approval of ONGC but application to change
the consortium should reach ONGC at least 10 days before the last date for
submission of financial bid at a later date.
c) Each Party shall submit only one application in response to this EoI. Any Party, which
submits or participates in more than one application, will be disqualified and will also
cause the disqualification of the Consortiums / Party of which it is a member as the
case may be.
G. Submission of documents
Interested Parties are invited to submit an Expression of Interest in the form of a proposal
along with following supporting documents:
a) Confirmation of the Party’s interest to be considered for short-listing.
b) List of completed projects in last 7 years with broad scope of work along with the
details of clients, year of completion, etc.
c) Annual Turnover, Operating Profit and Net Worth in last three years (i.e. FYs 2011-12,
2012-13 and 2013-14) in a tabulated manner certified by the Party’s Chartered
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Accountant along with the audited Balance Sheet and Profit and Loss Account of the
Party (of each member in case of a consortium) for the last three years.
d) General information of the Party, type of establishment, including its main business,
geographical spread, accreditation of hospitals, years of operation in multispecialty
hospitals, number of similar hospitals (multispecialty minimum 200 beds) completed
and under operation, total number of beds under operation & management, number
of similar hospitals (multispecialty minimum 200 beds) in non-metro locations.
e) A duly certified statement of “Bed occupancy” during last 3 (three) years ending
31.12.2014.
All of the above are to be supported with suitable documents.
H. Evaluation Process
The process of selecting the COM partner shall be in two stages. The first stage shall
constitute shortlisting/ empanelment of probable COM partners. The second stage shall
comprise of technical qualification and opening of financial offers of technically qualified
parties. The party whose financial outlay of CAPEX is the lowest shall be selected as the
COM partner for implementing this project.
a) The EoI received on or before the cut-off time and date shall be evaluated as per the
details submitted.
b) ONGC shall shortlist/ empanel the Parties for the purpose of participation in further
process. Merely, satisfying minimum criteria (as mentioned in para ‘E’ above) would not
qualify for shortlisting. The shortlisted/ empanelled parties shall be informed accordingly.
c) The shortlisted parties as decided by ONGC may visit the project site within 7 days after
being informed about their shortlisting, at their own cost. However, ONGC shall facilitate
local transportation and accommodation in ONGC Guest House (if available) on
payment basis.
d) ONGC shall hold a pre-bid meeting (after 10 days of informing the shortlisted/
empanelled parties) with the shortlisted parties to address the concerns of the shortlisted
parties regarding the business model, facilities, specifications, execution methodology,
management, sustainability aspects, etc. The meeting shall be held at Delhi. Venue and
date shall be intimated at least 7 days in advance.
e) Subsequent to the pre-bid meeting the project details in terms of proposed facilities,
operating & revenue models, project execution methodology, monitoring aspects, etc.
shall be finalized. Based on these finalized project details, the short listed Parties shall be
issued a RFQ to submit their offer for the project, in the prescribed format.
f) The offer submitted by the short listed Parties shall be evaluated and decided by ONGC.
Decision of ONGC shall be communicated to the successful Party.
g) A formal contract outlining the roles & responsibilities of each partner shall be signed
with the Party who has been awarded the job, incorporating the accepted tender
conditions, payment terms, indemnity clause etc.
I.
Submission of EoI
Sealed Expression of Interest (EoI) complete in all respects should be addressed to GM (HR)
- Head CSR, ONGC, and duly super scribed “EoI for Multispecialty Hospital at Sivasagar”.
This should reach the office of GM – Head CSR, ONGC on or before February 9th 2015 (or
the next working day if it is a closed day) up to 14:00 Hrs. at the following address Office of GM – Head CSR,
8th Floor, Mohan Dev Building,
13 Tolstoy Marg, New Delhi – 110001.
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EoIs shall be opened on February 9th 2015 at 15:00 Hrs. in the office of GM (HR) - Head CSR,
ONGC. Representative of the applicant parties may be present at the time of opening EoI.
J.
Address for Communication
Office of GM – Head CSR,
8th Floor, Mohan Dev Building,
13 Tolstoy Marg, New Delhi – 110001.
Fax no. +91 11 2331 4184
Email: [email protected]
K. General:
a) All the designs shall be vetted by representative as identified by ONGC.
b) During execution of the project the quality of work and milestones achieved shall
be verified by representative(s) nominated by ONGC.
c) ONGC reserves the right to accept or reject any application and terminate the
bidding process at any time/ stage without any liability and assigning any reason
thereof.
d) The proposals/ documents submitted in response to the EoI shall be property of
ONGC and may be retained for subsequent process of bidding.
L.
Formats for Submission of EoI
The information may please be submitted in the format annexed to this document as
Annexure – A, along with the supporting documents for the information provided.
********
Annexure – A
Information sheet
S. no.
Description
1.0
Profile of Party
1.1
Accreditation of Hospitals (for at
least one Hospital run by the
Party)
1.2
Number of years of operation
1.3
Type of establishment
2.0
Past Experience
2.1
No. of continuously operating and
managing multispecialty hospital
of minimum 200 beds during last
3 (three) years ending 31.12.2014.
2.2
No.
of
fully
equipped
multispecialty
hospital
of
minimum 200 beds, having
Primary, Secondary & Tertiary
healthcare facilities successfully
constructed/ got constructed and
commissioned during last 7
(seven) years ending 31.12.2014.
No.
of
fully
equipped
multispecialty hospital projects
successfully
constructed/got
constructed and commissioned
during last 7 (seven) years ending
31.12.2014 along with respective
cost (including the cost of civil
works, allied services, furniture,
fixtures, equipment, etc.).
Total
number
of
Beds
(cumulative capacity) under
operation
2.3
2.4
Information to be provided by the Party
Supporting
Documents
attached as
Page 1 of 2
2.5
No. of similar Hospitals (Multispecialty minimum 200 Bed) in
non-metro locations
2.6
“Bed occupancy” during last 3
(three) years ending 31.12.2014.
3.0
Financial Criteria
3.1
Turn over per annum based on the
Audited Annual Reports of last 3
years (i.e. FYs 2011-12, 2012-13
and 2013-14).
Net worth based on the Audited
Annual Reports of last 3 years (i.e.
FYs 2011-12, 2012-13 and 201314).
Operating profits per annum
based on the Audited Annual
Reports of last 3 years (i.e. FYs
2011-12, 2012-13 and 2013-14).
3.2
3.3
Date:
2011-12
2012-13
2013-14
2011-12
2012-13
2013-14
2011-12
2012-13
2013-14
Sign and Seal of Party
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