1. Healthcare

540 West Madison
Electronic Tenant® Portal
Created on February 6, 2015
Emergency Procedures: Overview
Emergency Contacts
Management Office
24/7 Security
Police and/or Fire
Department
Medical Emergencies
Police Non Emergency
Fire Department Non
Emergency
Poison Control Center
Emergency Protocols
312-374-2800
312-374-2828
911
911
311
311
1-800456-7707
Emergency Procedures
540 West Madison has several emergency
procedures in place to ensure the safety of all
tenants. We have partnered with Building
Safety Solutions to create interactive,
customized emergency preparedness
training. To access the preparedness training,
click here and enter password: 1234.
In the event of an emergency, call 9-1-1.
After notifying the appropriate authorities of
the situation, call the 24/7 Security Console
at 312-374-2828 to notify personnel to
ensure that the medical or responding
authorities are directed to your space as
quickly as possible, as well as, to ensure
that an elevator is immediately available for
use.
Emergency Procedures Flipbook
For specific building related Emergency
Procedures, please reference the
Emergency Procedures Flipbooks
distributed to teach tenant
For specific building related Emergency
Procedures, please reference the
Emergency Procedures Flipbooks
distributed to each tenant.
General Information: Overview
For complete tenant information, download our full Tenant Handbook in PDF form here. You can
also view our complete, , , and by clicking the previous underlined links.
Café and Vending Services
Parking
A full-service café is located on the
second floor, available for all tenants.
The hours of operation are 7:00 am to
2:00 pm, Monday through Friday.
Vending machines with soda, bottled
water and snacks are provided in the
cafeteria 24-hours a day, seven days a
week to accommodate tenant needs.
540 West Madison has both a surface parking
lot and a secured parking garage. Access to
the parking garage is provided via an
entrance and exit on Washington Street.
Access to the surface parking lot is also
located on Washington Street. Parking is only
open to Tenants that have contacted ABM
Parking and filled out the proper paperwork.
ABM Parking will issue and maintain access
cards and clearances. Authorized Tenants
are prohibited from using their access cards to
allow non-authorized individuals into the
garage or surface parking lot. ABM is located
on the ground level in the retail corridor of the
building or can be reached 24/7 by calling
their Call Center at 855-234-0260.
Concierge Services
Exclusively for the use of 540 West
Madison tenants, we provide complete
corporate and personal support through
our worldwide network of business,
entertainment and leisure vendors.
Corporate Concierge can assist in any
request from the ordinary to the
exceptional. For more information, please
visit contact Brittany Whitford at
312-730-2977 or via email at
[email protected].
Emergency Procedures
540 West Madison has several
emergency procedures in place to ensure
the safety of all tenants. We have
partnered with Building Safety
Solutions to create interactive,
customized emergency preparedness
training. To access the preparedness
training, click here and enter password:
1234.
Maintenance Requests
Retail Information
Bank of America ATMs are located in the
retail corridor at the Madison Street and
Washington Street entrances. Starbucks is
located at the corner of Clinton and
Washington Street. Hours of operation are
5:30 am to 6:00 pm, Monday through Friday.
Starbucks can be reached at 312-463-0331.
Roof Garden
The Roof Garden is located on the 6th Floor
at 540 West Madison. Weather permitting; it
is accessible to tenants from May 1 until
September 30 from 10:00 am to 4:00 pm.
Smoking is not permitted on the Roof Garden.
Tenant Handbook and Forms
Should you require maintenance
Download our full Tenant Handbook
assistance, please contact the building
Click here to view Tenant Forms
Management Office at 312-374-2800 or
by visiting the work order request system
here.
Tenant ManualEmergency ProceduresBike Parking Waiver Formproperty removal passesScooter/Vespa
parking forms
Introduction: Welcome
540 West Madison, a Class-A 1.1 million rentable square foot, LEED-EB Platinum certified office building
occupies an ideal location in Chicago's West Loop, bounded by Madison, Clinton, Washington, and
Jefferson Streets. This 31-story tower features virtually column-free floor plates enabling efficient office
layouts, as well as floor-to-ceiling glass and a 12" raised floor system throughout, allowing air and power
distribution from beneath the floor. Building amenities include a two-level underground parking garage,
above ground surface lot, beautifully landscaped roof garden, concierge services, and a full-service cafe
with seating for 800.
Plans are currently underway to enhance the amenities currently offered in the building. Concepts include a
fitness center, restaurant and bar, and conference center.
Public transportation for employees is easily accessible with the Metra train system located directly across
Clinton Street at Ogilvie Transportation Center and CTA bus and train routes easily within walking distance.
The Property's exceptional location, sustainable design, superior amenities and impressive infrastructure
contribute to its prominence within the Chicago office market.
Leasing: Overview
Overview
Available Space
540 West Madison offers tenants a
modern, dynamic office environment
in Chicago's vibrant West Loop,
steps from commuter trains,
prominent corporate offices and an
exciting restaurant and retail scene.
For availabilities, please contact
Brian Whiting or Jamey Dix.
Completed in 2003 to meet the
demanding operational needs of
ABN AMRO and LaSalle Bank, the
architecturally distinctive building
has unparalleled infrastructure with
cutting-edge technology, virtually
new building systems, significant
electrical power and raised floors.
Large, column-free floorplates allow
for efficient and flexible space
planning. All this translates to
smooth, reliable operations and cost
savings for tenants.
An inviting two-level lobby,
convenient retail concourse,
professional security and staff, and
floor-to-ceiling windows with
sweeping skyline views contribute to
a first-class tenant experience that
will only get better with new
ownership's plans for exciting
amenity and lobby enhancements.
With immediate availability, room to
grow and high-visibility tenant
identity options, 540 West Madison
presents a compelling opportunity
for tenants today.
Contact Information
Brian Whiting
D: 312-477-2940
M: 312-505-4140
[email protected]
Jamey Dix
D: 312-477-2944
M: 312-505-8092
[email protected]
Operations: Overview
Building Hours
Management
Normal building hours:
540 West Madison, Suite 120
Chicago IL 60661
6:30 AM - 6:30 PM
All Madison Street entrances (except the
handicapped access door) are locked from
6:30 p.m. until 6:30 a.m., Monday through
Friday, and all day Saturday and Sunday. All
Washington Street entrances are locked from
6:30 pm until 6:30 am Monday through Friday,
and all day Saturday and Sunday. For security
reasons, an access control card is required for
afterhours access via the handicapped door at
Madison. 540 West Madison will be officially
closed on the following holidays:
New Year's Day
MLK Day
Presidents’ Day
Independence Day
Memorial Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving Day
Christmas Day
8:00 AM to 5:00 PM Monday Through Friday.
Phone: 312-374-2800
Email: [email protected]
During non-business hours, all incoming
telephone calls are answered by security.
General Information
The tenant information provided in this
Electronic Tenant® Portal is meant to provide
you with a better understanding of 540 West
Madison and to facilitate your company's
operations. There is a great deal of
information contained within this Portal; take
the time to familiarize yourself with this
Portal and it will become a valuable resource
for you and your company. Please note that
the Building Management Office is available
to help in any way possible. Your first call for
any problem or question can always be
directed to the Building Management Office,
and we will assist you from there.
Security: Overview
Overview
Vendor/Contractor Access
540 West Madison Security Officers
are available 24 hours a day. In the
event of an emergency, security can
be reached at 312-374-2828. In the
event of an emergency where 9-1-1 is
called, please then call our Security
Personnel at 312-374-2828 to alert
security that an emergency call has
been placed.
Should a vendor or contractor need to
perform work in your suite during
non-business hours, provide written
notification to the Management Office that
states the name(s) of the individual(s)
and/or company, date and approximate
time they will be on site, and confirmation
that the COI is on file with the building.
Visitor Access
Property Removal Passes
To remove business property items from
the building, a pass must be approved
and presented to Security personnel
when departing the building. The
property removal pass form is available
in PDF form by clicking here.
All visitors must be registered with 540
West Madison Security via the visitor
registration system, EasyLobby. Visitors
must present photo identification at the
Mezzanine Security Desk. The security
staff will take the visitor’s photo, print a
guest badge, and contact the employee to
announce that his/her guest has arrived.
Visitors must wear the guest badge at all
times in secured areas of 540 West
Madison.
Sustainability: Overview
Bicycle Parking/Storage
Public Transportation
Commuting by bike to work is a great way to
cut down on auto emissions and reduce your
carbon footprint along with increasing daily
physical activity. To support these initiatives at
540 West Madison we provide secured bicycle
parking in our loading dock. To request bicycle
parking access, simply fill out the Bike Parking
Waiver Form.
Commuting to 540 West Madison is very
convenient. For downtown commuters, the
CTA green line stops right around the corner
at Clinton & Lake. For suburban commuters,
Union Station and Ogilvie Transportation
Center are just steps away. Please visit
www.transitchicago.com for the most
current bus routes, numbers and times.
Green Tips
Recycling
At 540 West Madison, we are committed to
protecting and preserving our environment.
There are several things that you can do to
continue the initiative in your daily life here at
the building and at home. For more information
on sustainability, please visit
http://www.aboutmyplanet.com or
http://www.thegreenguide.com.
Tenants are encouraged to participate in the
extensive building recycling program. Grey
recycle bins are available at every tenant
desk. Recyclable items include office paper,
newspaper and magazines, phone books,
Plastic bottles and containers #1-7,
Aluminum/Tin/Steel Cans, Glass bottles and
Jars, and paper cardboard. In addition, 540
West Madison participates in battery
recycling with battery recycling tubes
available on each floor.
The Neighborhood: Community Information
Building Information
Building Management Office
Security Command Center
Compass International (café and
catering)
Corporate Concierge
312-374-2800
312-374-2828
312-992-0400
312-374-2850
Airports
Midway
O’Hare
312-838-0600
312-686-2200
Car Rental
Avis
Budget
Enterprise
Hertz
312-782-6825
800-527-0700
312-906-8300
800-654-3131
Fitness Centers
Formula Fitness Clubs
312-648-4666
Equinox
312-252-3100
Women’s Workout World 312-357-0001
Government
City Hall/County Building
121 N. LaSalle St.
Dirksen Federal Building
219 S. Dearborn
312-744-4000
Hospital
Northwestern Memorial
Rush Medical Center
312-908-2000
312-942-5000
Hotels
W City Center Hotel
Palmer House Hilton
Holiday Inn Hotel & Suite
Hyatt Printers Row
312-332-1200
312-726-7500
312-957-9100
312-986-1234
Libraries
Harold Washington Library Center 312-747-4300
400 S. State St.
Restaurants
Giordano’s
Potbelly’s Sandwich Works
Corner Bakery
Rivers Restaurant
312-421-1221
312-346-1234
312-441-0821
312-559-1515
Transportation
Amtrak
1-800-872-7245
312-836-7000
CTA/Metra
www.transitchicago.com
www.metrarail.com
Regional Transportation 312-836-7000
Metropolitan Limousine 312-808-8000
Service
Yellow Cab
312-225-7440
Greyhound
1-800-231-2222
General Services
Directory Assistance
Poison Control Center Emergency
Post Office
Chicago Fire Department
(non-emergency)
Chicago Police Department
(non-emergency)
Time & Temperature
Illinois State Patrol
411
1-800-222-1222
1-800-275-8777
1-312-744-6666
1-312-744-5501
1-800-555-TELL
1-312-433-8000
Business Associations and Services
Better Business Bureau
Illinois Chamber of Commerce
Chicago Convention & Visitors
Bureau
1-312-832-0500
1-800-322-4722
1-877-244-2246