1. Healthcare

Name of Advice Agency
Area of Advice
Tel. No.
Opening Times
Address
ACAS
Employment
0300 123 1100
Mon – Fri 8am – 8pm; Sat 9am – 1pm
N/A
Mon – Fri 9am – 5pm
N/A
Mon – Fri 9am – 4pm
25 Westgate, Peterborough, PE1 1PZ
The Lindens, 86 Lincoln Road, PE1 2SN
Peterborough Central Library, Broadway,
Peterborough, PE1 1RX
Dementia Resource Centre,441 Lincoln Road,
Peterborough, PE1 2PE
102-104 Bridge Street, Peterborough, PE1 1DY
Action on Hearing Loss Information Line (formerly Advice on all aspects of Hearing Loss 0808 808 0123
RNID)
Age UK Peterborough
Practical Support for over 55s, Welfare 01733 564185
0800 169 6565
Adult Careers Service
Careers Advice - Adults
0800 100 900
01733 893 853
Mon – Fri 9.45am-12pm; 1.30pm – 3pm
Alzheimer's Society
Support for Alzheimer’s sufferers
Mon – Fri 8.30am – 6.30pm
ASPIRE
Drugs
Attendance Allowance Helpline
Benefits
0845 605 6055
Mon – Fri 8am – 6pm
N/A
Bal Dhaliwal
Crime
01733 552000
Mon – Fri 9am – 5pm
Benefits Enquiry Line
Enquiries on IS/JSA/ESA/IB
Mon – Fri 8am – 6pm
Bereavement Advice Centre
Probate, Tax, Benefits
0845 608 8545
0345 608 8545
0800 634 9494
St. Peter’s House, Bishop’s Road, Peterborough,
PE1 1YE
N/A
N/A
N/A
British Pregnancy Advice Service
Health
0845 730 4030
Tues & Thurs 9am – 5pm
British Red Cross Refugee Service
Immigration
01733 557472
Mon-Fri: 10am - 1pm; 2pm - 4pm
British Red Cross Support at Home
Health
01733 207113
N/A
British Red Cross International Family Tracing
Other
01733 557472
Mon-Fri: 10am – 1pm; 2pm – 4pm
Business Debtline
Debt (business)
0800 197 6026
Mon – Fri 9am – 5pm
Ground Floor - North Wing, Broadway Court,
Broadway, Peterborough PE1 1RS
Suite B, First Floor, Crescent House, 46 Priestgate,
Peterborough, PE1 1LF
C/o Adult Social Care, 5 Royce Road, Fengate
PE1 5YB
Suite B, First Floor, Crescent House, 46 Priestgate,
Peterborough, PE1 1LF
N/A
Carers Allowance Helpline
Benefits
0845 608 4321
Mon - Thu 8.30 am - 5.00 pm; Fri 8.30 am - 4.30 pm
N/A
CCW Solicitors
Crime
01775 718669
N/A
Cambridgeshire Police
Crime
101
Mon – Fri 9am – 5pm
38 Thorpe Wood, Thorpe Wood Business
Park, Peterborough PE3 6SR
Bayard Place, Broadway, Peterborough PE1 1HZ
Cambridgeshire Independent Advocacy Service
01733 530651
Mon – Fri 9am – 4pm
Hayward House, Rightwell East, Bretton, PE3 8DX
Christians against Poverty
Advocacy for people with mental
health issues
Debt
0800 328 0006
N/A
Citizens Advice Consumer Service
Consumer
03454 04 05 06
Mon – Fri 9am – 5pm
Open Door Centre, Hallfields Lane, Peterborough,
PE4 7YL
N/A
Civil Legal Advice
Legal Aid advice for all advice areas
0845 3454 345
Mon – Fri 9 am – 8 pm. Saturday 9 am – 12.30 pm
N/A
The Cresset - YMCA
Housing, Homelessness
01733 269621
N/A
Rightwell, Bretton, Peterborough, PE3 8DX
Cross Keys Homes money management
Debt, Money
0800 093 2258
Wed 9am – 12.30pm
Cruse Bereavement Care
Support through bereavement
01733 348439
N/A
31-35 Hampton Court, Westwood,
Peterborough, PE3 7JB
PCVS, 3 Lincoln Road, Peterborough, PE1 2RP
01733 895624 Mon, Wed, Friday 9 - 5; Tues,Thurs 9- 8; Saturday 10 - 2
DeafBlind UK Advice & Information Line
DeafBlind Info, Advice, Advocacy
0800 132 320
Mon – Thu 8.30am – 5.30pm; Fri 8.30am – 4pm
Cygnet Road, Hampton, Peterborough, PE7 8FD
Devas Keogh James Solicitors
Crime
01733 340666
Mon – Fri 9am – 5pm
2 King Street, Cowgate, Peterborough, PE1 1LT
Mon – Thur 10am – 4pm
The Cresset,Bretton,P'boro,PE3 8DX
Disability Peterborough (formerly DIAL)
Disability advice: welfare, employment 01733 265551
Disability Living Allowance Helpline
Benefits
08457 123 456
Mon – Fri 8am – 6pm
N/A
Drink and Drugs Sense
Help with Alcohol or Drugs Abuse
01733 555532
N/A
79a Eastfield Road,Peterborough,PE1 4AS
Dyslexia Action
Dyslexia advice
01733 234956
Mon – Fri 9.30am – 2.30pm
Equality Advisory Support Service
Discrimination
0808 800 0082
Mon - Fri 9am - 8pm; Sat 10am - 2pm
RNIB, Bakewell Road, Orton Southgate,
Peterborough, PE2 6XU
N/A
Futter Chapman Solicitors
Family
01733 566681
Mon – Thu 9am – 5pm; Fri 9am – 4.45 pm
HC Solicitors LLP
01733 882800
Mon – Fri 8.30am – 5.30pm
Healthwatch Peterborough
Mental Health, Family, Crime, Prison
Law
Health
The White House, 59 Park Road, Peterborough,
PE1 2TH
35 Thorpe Road, Peterborough, PE3 6AG
08451 20 20 64
N/A
16-17 St. Mark’s Street, Peterborough, PE1 2TU
Hegarty LLP
Crime, Prison Law
01733 346333
Mon – Fri 9am – 5.15pm
48 Broadway, Peterborough, PE1 1YW
Help at Court (PCAB)
Housing
N/A
Mon & Tues am
HMRC – Child Benefit Helpline
Benefits
0300 200 3100
Mon - Fri 8am – 8pm; Sat 8am – 4pm
HMRC – Employer Helpline
Employment, Benefits
0300 200 3200
Mon - Fri 8am – 8pm; Sat 8am – 4pm
Peterborough County Court,
Rivergate,Peterborough, PE1 1EJ
Child Benefit Office, PO Box 1, Newcastle Upon
Tyne, NE88 1AA
N/A
HMRC – Tax Credit Helpline
Benefits
0345 300 3900
Mon - Fri 8am – 8pm; Sat 8am – 4pm
Tax Credit Office, Preston, PR1 4AT
Housing Options
Housing, Homelessness
01733 864064
Mon,Tue,Thu,Fri 9 – 5 ; Wed 11 – 5
Bayard Place,Broadway,Peterborough,PE1 1HZ
ICAS
Complaints about NHS
0300 456 1084
N/A
Janet R. Thompson Solicitors
Family
01733 347247
Mon – Fri 9am – 5pm
Jeremy Roberts & Co. Solicitors
Crime, Prison Law
01733 343943
Mon – Fri 9am – 5.30pm
Complaints Dept, City Hospital, Bretton Gate, PE3
9GZ
Milton House, 38A Cowgate, Peterborough, PE1
1NA
51 Park Road, Peterborough, PE1 2TH
Jobcentre Plus
Benefits
01733 297659
Mon,Tue,Thu,Fri 9 – 5 ; Wed 10 – 5
LGB&T Helpline
LGB&T Victims of Hate Crime
0808 801 0661
24/7
Clifton House,84 Broadway,Peterborough,PE1
1QZ
N/A
MacMillan Support Line
Cancer Support
0808 808 0000
Mon – Fri 9am – 8pm
N/A
Metcalfe, Copeman & Pettefar Solicitors
Crime, Prison Law
01733 865880
Mon – Fri 9am – 5.30pm
25 Priestgate, Peterborough, PE1 1JN
Money Advice Service
Debt
0300 500 5000
Mon – Fri 8am – 8pm; Sat 9am – 1pm
https://www.moneyadviceservice.org.uk/
National Debtline
Debt
0808 808 4000
Mon – Fri 9am – 9pm; Sat 9.30am – 1pm
N/A
National Family Mediation Service
Family Mediation
0300 4000 636
Eco Innovation Centre, Peterscourt, City Road,
Peterborough, PE1 1SA
New Haven Hostel - Axiom
Housing, Homelessness
01733 554858
10am – 10pm
21 Towler St,Peterborough,PE1 2TX
NHS Direct
Health
111
24/7
N/A
NSPCC
Child protection, Parenting advice
0808 800 5000
24/7
Oasis Centre
Sexual Assault Referral Centre
0845 089 6262
24/7
Unit 12, Flag Business Exchange, Vicarage Farm
Rd, Peterborough, PE1 5TX
Rivergate, Viersen Platz, Peterborough, PE1 1SE
The One Service
Support for Male Ex-Prisoners
01733 330073
N/A
Patient Advice and Liaison Services (PALS)
Health
01733 673405
9.30am – 4.30pm
Floor 2, Hayward House, Rightwell East, Bretton
Centre, PE3 8DX
City Hospital, Bretton Gate, PE3 9GZ
Pay and Work Rights Helpline
Employment
0800 917 2368
Mon – Fri 8am-8pm; Sat 9am-1pm
N/A
Payplan
Debt
0800 280 2816
Mon – Fri 8am – 9pm; Sat 9am – 3pm
N/A
The Pension Service
Pension Benefits Advice
08456 060 265
Mon – Fri 8am – 6pm
N/A
PIP Helpline
Benefits
0845 850 3322
Mon – Fri 8am – 6pm
N/A
Peterborough Citizens Advice Bureau
Housing
03444 994120
9am – 12pm; 1pm – 4pm
16-17 St. Mark’s Street, Peterborough, PE1 2TU
Peterborough Carers and Advocacy Centre
Advocacy
01733 342683
Peterborough Family Mediation
Family Mediation
01733 347353
Monday Drop-in – 1:30pm – 3:30pm o/w
appointments only.
Mon – Fri - 9am – 5pm
PCVS, 3,Lincoln Court,Lincoln Road,P'boro,PE1
2RP
61 Broadway, Peterborough, PE1 1SY
Peterborough Families Information Service
Families, Childcare, etc.
Mon – Fri – 8.30am - 5.30pm
Bayard Place,Broadway,Peterborough,PE1 1HZ
Peterborough and Fenland MIND
Mental Health, Welfare
0800 29 89 121
/ 01733 864446
01733 530651
Mon – Fri – 9am – 5pm
Peterborough Foyer - Axiom
Housing/Homelessness
01733 347135
N/A
Peterborough Racial Equality Council
Hate Crime, Immigration, Employment
01733 554630
Mon – Thu 9am – 5pm; Fri 9am – 4.30pm
Floor 2, Hayward House, Rightwell East, Bretton
Centre, Peterborough, PE3 8DX
Tait Close, Eastfield, Peterborough,
Cambridgeshire, PE1 4QH
34 Fitzwilliam Street, Peterborough, PE1 2RX
Peterborough Rape Crisis
Advice for victims of sexual assault
01733 317899
Wed 7pm-9pm; Saturday 10am-12pm
Rivergate, Viersen Platz, Peterborough, PE1 1SE
Peterborough Womens Aid
Victims of Domestic Violence
08454 103 123
N/A
N/A
Promoting African Refugees Community
Association (PARCA)
Rainbow Saver Credit Union
Migrant workers: Info & Advice
01733 310091
Mon – Fri 9am – 5pm
Unity Hall, Northfield Road, Peterborough, PE1
3QH
Credit Union
01733 686483
Mon – Fri 9.30am – 4pm
3 Cattle Market Road, Peterborough, PE1 1TW
Relate
Relationship Counselling
01733 568551
Mon – Thu 9am – 9pm
66 Broadway, Petebrorough, PE1 1SU
Richmond Fellowship
Mental Health - Employment
Mon – Fri 9am – 5pm
Ringrose Law
Family Mediation
01733 897111/
01733 551 644
01205 311511
Level 5, New Priestgate House, 57 Priestgate,
Peterborough, PE1 1JW
61 Lincoln Road, Peterborough, PE1 2SE
RNIB Helpline
Advice on all aspects of loss of sight
0303 123 9999
Mon – Fri 8.45am – 5.30pm
Royal British Legion Welfare Services
Armed Forces: Welfare
08457 725 725
Mon – Fri 9am – 4 pm
N/A
Bakewell Road,Orton
Southgate,Peterborough,PE2 6XU
N/A
Salvation Army
Housing, Employment, Food Parcels
01733 564540
N/A
1203 Bourges Boulevard, Peterborough, PE1 2AU
Samaritans
Listening Service
08457 90 90 90
Mon – Fri 12pm – 8pm (drop-in)
32-34 St. John's Street, Peterborough, PE1 5DD
Shelter
Housing, Neighbourhood
Solomon Law
Crime
01733 312424
N/A
75 Broadway, Peterborough, PE1 1SY
StepChange Debt Charity
Debt
0800 138 1111
Mon – Fri 8am – 8pm. Saturday 9am – 3pm
N/A
Tax Aid
Tax (for those on low income)
0345 120 3779
Mon – Fri 10am-12pm
N/A
Tax Help for Older People
Tax (for over 60s on low income)
Mon – Fri 9am - 5pm
Terrells Solicitors LLP
Family
0845 601 3321
01308 488066
01733 896789
Mon – Fri - 9am – 5.15pm
Unit 10, Pineapple Business Park, Salway Ash,
Bridport, Dorset, DT6 5DB
61 Lincoln Road, Peterborough, PE1 2SE
Time Stop Hostel - YMCA
Housing/Homelessness
01733 891891
N/A
UK Border Agency
Immigration
0870 606 7766
Mon – Thu 9am – 4.45pm; Fri 9am – 4.30pm
101 Wellington Street,Eastgate,Peterborough,PE1
2QB
N/A
Victim Support
Support for victims of crime
0800 781 6818
Mon – Fri 8 am – 8pm; Sat 9am – 5pm
N/A
Waller Needham & Green Solicitors
Crime
01733 311422
Mon – Fri - 9am – 5.15pm
Longueville, 72 Broadway, Peterborough, PE1 1SU
0808 800 4444 Mon – Fri 8am – 8pm; Saturday and Sunday 8am – 5pm
N/A