1. Healthcare

COMMUNITY
BENEFIT REPORT 2014
JUPITER MEDICAL CENTER
Jupiter Medical Center is dedicated to improving
the health and wellbeing of our community–
our staff works throughout the year, both
in the hospital and in the community,
to fulfill that mission.
CO M M U N IT Y BEN EFIT REP O RT
We are a not-for-profit hospital committed to maintaining superior medical services, providing compassionate care,
and promoting health and healing. We are with you for life, from childbirth through your senior years. Simply stated,
we put people before profits—and that benefits everyone.
As a not-for-profit organization, we invest all of our financial resources into the Medical Center to enhance our capacity
to deliver the most advanced medicine and to ensure access to quality health care for all. Throughout the year, our
team members work diligently to care for the health and well-being of our patients and even those in our community
who never enter our doors.
Being a not-for-profit means a lot to us, and it should mean a lot to our community. Instead of paying shareholders,
every dollar of profit we make is put to work for the benefit of our community. We invest in our facilities, in new
technologies and expand services with one goal—to bring you the best possible healthcare. Our entire team –
physicians, volunteers and allied medical professionals – provides cutting-edge treatments and industry-leading
quality care, assists those who do not have the ability to pay, and contributes thousands of hours of free preventive
medical services and educational programs.
As a not-for-profit organization built and supported by the community, Jupiter Medical Center is committed to
returning value to you, our neighbors. What sets us apart is how our outstanding team of professionals embraces
that commitment. Our values shine through every day in everything they do: respect, integrity, excellence, teamwork,
stewardship and lifelong learning.
Jupiter Medical Center is dedicated to improving the health and wellbeing of our community—our staff works
throughout the year, both in the hospital and in the community, to fulfill that mission.
John D. Couris
President & Chief Executive Officer
2
Community Outreach & Partnerships
By collaborating with community partners, Jupiter Medical Center is able to expand our reach and provide a greater range of important health care
services and community benefits.
Corporate Wellness Program
Community Outreach
Through the Jupiter Medical Center Corporate Wellness Program,
employees of local corporations receive screenings and support for
wellness. Jupiter Medical Center provided biometric screenings and
blood pressure checks, and even on-site mammography aboard our
Wellness In Motion bus. Health lectures included topics such as:
Last year, Jupiter Medical Center provided 92 complimentary health
educational activities—75 onsite community lectures, 28 offsite lectures,
12 skin and prostate cancer screenings, 40 community healthcare
screenings such as blood pressures and risk assessments, and 40 health
fairs—attended by over 3,000 people.
 Stress Reduction
 Women’s Health
 Stroke Awareness
 Men’s Health
 Sleep Disorders
Nutrition
Osteoarthritis
Ergonomics
Our community has come to appreciate and depend on these important
sessions, aimed at educating adults about the importance of disease
prevention and early detection, and living a healthy lifestyle.
CO M M U N IT Y BEN EFIT REP O RT
Speakers’ Bureau
Our Speakers’ Bureau provided education to a number of communities
including Admirals Cove, Jonathan’s Landing, BallenIsles and The Bluffs.
Our team covered a wide variety of health topics, including:
Orthopedics
 Women’s Health
 Innovations in Longevity
Nutrition
 Sleep Disorders
 Gynecologic Health
Support groups
Support groups offer individuals a way to cope with the issues they
face. Jupiter Medical Center offers the following support groups to our
patients and the community at-large:
 Strength in Numbers Support Group
(for newly diagnosed cancer patients)
 Living with Breast Cancer Support Group
 Oral Head & Neck Cancer Support Group
 Prostate Cancer Support Group
 Lung Cancer Support Group
 Cancer Survivorship Series
 Music Therapy Group
 Horticulture Experience Group
 Bereavement Support Group
 Ostomy Support Group
 Better Breathers Club
Physician Referral Service
Our complimentary physician referral service offers callers important
information about physicians in our community, as well as availability of
critical community resources, elder services and upcoming educational
lectures, screenings and health fairs. The call center took over 1,680 calls
for physician referrals last year.
Community Sponsorships
Jupiter Medical Center was the exclusive healthcare sponsor of the
Jupiter Medical Center Loggerhead Triathlon in partnership with the
North Palm Beach County Chamber of Commerce. The Jupiter Medical
Center Loggerhead Triathlon is one of the longest enduring triathlons in
the state of Florida. Not only was Jupiter Medical Center the presenting
sponsor, but our teams participated in the health and wellness expo held
the evening before the race. Jupiter Medical Center staff provided health
and wellness information as well as conducted a number of healthcarerelated lectures at the event.
Our partnerships with the Mandel Jewish Community Center – Palm
Beach Gardens and Jupiter High School are truly impactful. It is through
these great collaborations that our tradition of safeguarding the wellness
of our community will continue well into the future.
Mandel Jewish Community Center at
Palm Beach Gardens Campus
Jupiter Medical Center's partnership with the Mandel Jewish Community
Center (JCC) of the Palm Beaches enhances our ability to provide highly
personalized health, wellness and fitness programs out in the community.
As the exclusive healthcare partner at the JCC’s Palm Beach Gardens
campus, Jupiter Medical Center has provided a full-time, certified, onsite health education specialist who serves as a dedicated resource for
members’ health and wellness needs. She helps adults create wellness
action plans, keeps them on track with their health goals and, should the
need arise, acts as a liaison to the wealth of clinical resources available
through Jupiter Medical Center.
Jupiter High School’s Jupiter Medical Center Academy
We foster an interest in health professions through the Jupiter Medical
Center Academy. The program offers Jupiter High School students an
opportunity to gain first-hand experience in a variety of health care
professions through monthly lectures, job-shadowing and mentoring.
Teens interested in a health career gain first-hand access and insight
into the industry. The Academy fosters development of leadership
skills, personal growth, and essential skills required for career success.
Acting as a stepping stone to a career in health, the program broadens
learning opportunities and reflects the diverse opportunities in health
occupations. Students rotate through departments of the Medical
Center throughout the year to shadow physicians and team members.
There are 330 students currently enrolled in the Jupiter Medical Center
Academy. These are just some of the learning tracks available to students:
Allied Health Assistant This group of students visits the Medical
Center for two hours each week for 32 weeks, rotating through clinical
areas such as Pre-Op, OR, Post-Op, Labor & Delivery, Cardiac Rehab,
Respiratory, Radiology, GI Lab, Lab, Occupational Health, Rehabilitation,
Cancer Center, Bio Tech, Cardiology and Pain Management.
Nursing Assistant This group spends four hours each week at the
Medical Center and 20 hours throughout the course at the Pavilion
(Skilled Nursing and Rehabilitation).
Pharmacy Technician On a weekly basis, this group gets exposure and
experience in the Medical Center’s pharmacy.
Our efforts to foster the next generation of health professionals go
beyond our program with Jupiter High School. We partner with Florida
Atlantic University, Palm Beach Atlantic University, Palm Beach State
College, Indian River State College, Nova Southeastern University,
South University, Barry University, Florida Gulf Coast University, Florida
International University, Jacksonville University, Keiser University and
the Academy for Nursing and Health Occupations. Students participate
in clinical rotations throughout the hospital and Pavilion as part of the
certification process for Registered Nurses (RNs), Licensed Practical
Nurses (LPNs), Certified Nursing Assistants (CNAs), paramedics,
respiratory therapists and rehabilitation specialists.
4
JUPITER MEDICAL CENTER
Maltz Jupiter Theatre
Last year, Jupiter Medical Center donated four Automated External Defibrillators (AEDs) to the Maltz Jupiter Theatre, a local not-for-profit theater in
Jupiter. Those AEDs were put to good use when one of the patrons of the Theatre experienced a cardiac event. The AED was used on the patron, who
went on to be treated at Jupiter Medical Center, and is living proof that access to AEDs can save a life!
Diabetes Education
& Outpatient Nutrition Services
Diabetes is an epidemic in our nation. Jupiter Medical Center is
dedicated to helping people master diabetes self-management.
Although the Diabetes Education and Outpatient Nutrition Program
operates at a negative margin financially, we recognize its intangible
value and support the continuation of its efforts.
Our two diabetes educators, Siobhan Gross, RN, BSN, CDE and Yolanda
Torres, RN, LDN, CDE, spend one day each month at MyClinic, a facility
that provides free medical care to eligible adults in need. They also teach
courses each month to men and women at the El Sol Neighborhood
Resource Center.
Diabetes doesn’t just impact adults; it is a growing problem for young
people. Our team trains more than 200 school nurses in Palm Beach
County, which in turn reaches more than 170,000 students each year. We
provide free blood glucose testing at health fairs and events throughout
the year, and participate in the Juvenile Diabetes Research Foundation
(JDRF) Walk to Cure Diabetes.
There are so many ways we make a positive impact, including:
 Providing monthly nutrition classes for people going through
cardiac rehabilitation
 Offering monthly nutrition classes for the community
 Delivering nutrition education and counseling for surgical
weight loss patients
 Leading a community Weight Management Program
 Hosting a quarterly Diabetes Support Group
 Participating in the Diabetes Coalition of Palm Beach County
and the annual Diabetes Family Camp
 Participating in the Juvenile Diabetes Research Foundation Walk
to Cure Diabetes
CO M M U N IT Y BEN EFIT REP O RT
Professional Education and Training
Jupiter Medical Center nurses and health care professionals are committed to providing the highest quality of care and continually strive to learn new
skills, master advances in medical technology and maintain certifications that benefit their patients. Jupiter Medical Center is proud to be accredited
by the Florida Medical Association to provide continuing medical education for physicians. Last year, 18 continuing medical education (CME) courses
were offered to 383 physician attendees. In addition, 94 cancer conferences were offered to 668 physicians. Allied health professionals and nurses also
benefit from our education programs. Last year, 115 allied health professionals and nurses participated in our education programs, and 787 allied health
professionals and nurses participated in our cancer conferences.
Wellness in Motion
In January 2012, Jupiter Medical Center unveiled its Wellness in Motion
bus— a mobile mammography and screening unit that travels around
Palm Beach, Martin and St. Lucie counties providing health services.
The Wellness in Motion bus is a patient-friendly, comfortable and
technologically-sophisticated vehicle that brings the convenience of a
health check-up to employees and residents, saving them appointment
and travel time. The Wellness in Motion bus appears at businesses,
health fairs, events and residential communities, making it more
convenient than ever to receive a mammogram, vascular screening,
health risk assessment panel, DEXA heel (osteoporosis) screening or
vital health information. Through the Wellness in Motion initiative,
Jupiter Medical Center provided tremendous outreach throughout our
community in fiscal year 2014, including:
Mobile mammography provided at:
Health fairs, festivals and screening events:
 Jupiter Community Center
 Harvest Festival at Riverwalk
 Palm Beach Gardens Green Market
 Pink Event at Tequesta Terrace
 Florida Power & Light
 Key to the Cure
 Comcast Cable
 Making Strides Against Breast Cancer
 Florida Department of Health
 El Sol Art Fest
 Palm Beach County Schools
 Hobe Sound Christmas Parade
 St. Lucie County School District
 Hobe Sound Art Festival
 Palm Beach County Department of Transportation
 Martin County Board of Commissioners Health Fair
 Boynton Beach YMCA
 Palm Beach County Firefighters Health Fair
 Hospice of West Palm Beach
 Village of Wellington Health Fair
 Town of Palm Beach
 Palm Beach County Department of Transportation Health Fair
 Village of Tequesta
 Fit Time Family Event at Allamanda Elementary School
 Pink Strydes Event at Duffy’s in West Palm Beach
 City of Palm Beach Gardens Health Fair
 Spring Training Event at Roger Dean Stadium
 Health & Wellness Expo at Diamond Elementary School
 Port St. Lucie Centennial Event
 GE Health Fair
 St. Ignatius Church
 Scripps Florida Health Fair
 St. Helen Church
 St. Jude Church
 St. Anastasia Church
 St. Juliana Church
6
JUPITER MEDICAL CENTER
MyClinic
Amidst healthcare reform and the rising cost of care, many in the community still cannot access necessary medical services. MyClinic, a collaboration
between Jupiter Medical Center and three community partners, offers free primary care and a dental referral program to the uninsured and
underinsured in our community. In addition to providing imaging and lab services at no charge to registered MyClinic patients, the Medical Center
provides administrative support in information technology, marketing, facilities development, finance and overall project management. MyClinic is
staffed exclusively by licensed volunteer providers who generously donate their time and expertise.
Prior to the official opening of MyClinic in January 2014, the clinic operated on a smaller scale as the collaborative Jupiter Volunteer Clinic. Since its
inception, Jupiter Volunteer Clinic, and now MyClinic, became a medical home to more than 650 registered patients who accounted for approximately
1,800 visits to date. MyClinic is open three half-days per week. An estimated 45 patients per week are seen free of charge.
Philanthropy
At Jupiter Medical Center, we take pride in providing world-class
medicine. Thanks to the generosity of our philanthropic supporters, we
have been here for our community for more than 35 years— delivering
quality care and services for every patient. Our donors help us to:
 Acquire advanced technology
 Pursue research and new treatments for life threatening illnesses
and diseases
 Care for the needy in our community
 Provide advanced training and medical education for
health professionals
 Enhance the wellbeing of the individuals and the whole community
we serve
In 2014, the Jupiter Medical Center Foundation hosted three major
events that resulted in $1,192,269. In keeping with our not-for-profit
mission, these funds will be used to enhance the Medical Center's
programs and services for the greater good. Jupiter Medical Center is
an institution built by the community, for the community. Our family of
philanthropic supporters help ensure that the Medical Center remains
a strong organization capable of continuing to provide a range of
important health care services and community benefits.
Volunteering
More than 600 volunteers, managed through the Jupiter Medical
Center's Auxiliary, work tirelessly for the benefit of the Medical Center
and its patients. In 2014, they served nearly 100,000 hours; a donation
of time and talent that is valued at more than $2 million. Auxiliary
members volunteer in the hospital and outpatient facilities, as well as
the Pavilion, gift shop and thrift shop. The Auxiliary also operates Jupiter
Medical Center’s complimentary Motor Aid service, a lifeline to many of
our community members who cannot drive themselves to their Jupiter
Medical Center physician offices or outpatient appointments. Last year,
our drivers traveled more than 46,600 miles, transporting over 600
patients to and from their appointments.
Last year, the Auxiliary raised and donated $466,000 to Jupiter Medical Center, and the thrift shop generated $523,732 in revenues. The Auxiliary
funded the construction of the new gift shop and chapel, and donated $200,000 for the renovation of the south lobby of the hospital; renovations will
begin in January 2015.
Team Members Giving Back
Our team members have always been generous and quick to respond
when asked to help a worthy cause. In 2014, team members volunteered
at the annual “Friends of Jupiter Beach” clean-up effort, Toys for Tots,
Big Heart Brigade, School Supply Drive, Habitat for Humanity, Homeless
Coalition of Palm Beach County, and more.
Our team members hold back-to-school drives each year and donate
thousands of items including back packs and clothing to area schools.
They also donate items to send to military personnel serving overseas.
Team members participate in various walks and fundraise for area
charities including the March of Dimes Walk for Babies, the American
Cancer Society’s Making Strides Against Breast Cancer, the Susan G.
Komen Foundation Race for the Cure, Juvenile Diabetes Research
Foundation Walk to Cure Diabetes, and the American Heart
Association’s Heart Walk.
Many physicians and team members participate in volunteer clinics,
providing much needed healthcare to those in need.
In this day and age when people are concerned with saying the right
thing, we are more concerned with doing the right thing. Our physicians
and team members set out to do just that on a daily basis - by giving back
to the community they serve.
Members of Jupiter Medical Center’s leadership team also participate as
board members, members, or in an advisory capacity to many local
organizations including the American Cancer Society Palm Beach County
Chapter, Hobe Sound Chamber of Commerce, MyClinic, Honda Classic,
Northern Palm Beach County Chamber of Commerce, Maltz Jupiter
Theatre and Kiwanis Club of Jupiter/Tequesta.
JUPITER MEDICAL CENTER
Community Benefit
Our status as a not-for-profit organization means that every penny of profit we earn from hospital services, tax-deductible donor contributions and
fundraising efforts are reinvested in the Medical Center to enhance our capacity to deliver high quality care to the communities we serve. We do not
return profits to shareholders as taxable organizations do.
As a 401(c)3 not-for-profit organization, Jupiter Medical Center received federal, state and local tax exemptions. However, the Medical Center gives back
to the community in excess of our exemptions. In addition, there are taxes Jupiter Medical Center is not exempt from and must pay in its normal course of
operations, just as any other business.
Jupiter Medical Center serves all patients seeking care, including the economically disadvantaged seeking emergent care through the Jupiter Medical
Center Emergency Department. Accordingly, there are services provided at no cost or at reduced cost. Jupiter Medical Center continuously seeks
opportunities to identify and meet the health needs in our community.
38.6%
28.7%
Charity Care
Medicaid
Underfunding
4.0%
28.7%
Educational Programs,
Free Healthcare Screenings,
Corporate Sponsorships & Donations
Uncompensated
Services
COMMUNITY SERVICES CONTRIBUTIONS
2014
2013
2012
2011
Charity Care
$3.9M
$3.3M
$5.6M
$4.6M
Medicaid Underfunding
$2.9M
$4.3M
$4.6M
$3.5M
Uncompensated Services
$2.9M
$1.1M
$1.0M
$1.3M
Educational Programs, Free Healthcare Screenings,
Corporate Sponsorships & Donations
$.4M
$.4M
$.4M
$.3M
$10.1M
$9.1M
$11.6M
$9.7M
TOTAL CONTRIBUTIONS
CO M M U N IT Y BEN EFIT REP O RT
Sponsorships and Partnerships
W.B. INGALLS MEMORIAL
PROSTATE HEALTH AND CANCER
SEMINAR
Community Support
Groups
Jupiter Medical Center
Sponsored Events
Free/Discounted
Services
 Bereavement Support Group
 Brake for Breakfast
 Motor Aid Transportation Services
 Better Breathers Club
 Celebration of Life
MyClinic
 Cancer Survivorship Series
 Diabetes Education Day
 Horticulture Experience Group
 Real Men Wear Pink
 Living with Breast Cancer Support Group
 Lung Cancer Support Group
 Roger Dean Stadium: School’s Out
Health Fair
 Music Therapy Group
 Skin and Prostate Cancer Screenings
 Oral Head & Neck Cancer Support Group
 Senior Fest
 Ostomy Support Group
 Wellness in Motion Outreach
 Prostate Cancer Support Group
 Strength in Numbers Support Group
(for newly diagnosed cancer patients)
10
1210 S. Old Dixie Highway Jupiter, FL 33458 (561) 263-2234
©2014 Jupiter Medical Center, Inc. www.jupitermed.com