1. Art and Diseño

EDMONTON
Fall 2014/Winter 2015
Priceless Fun
Your guide to FREE and low cost
recreation opportunities in Edmonton
Fall/Winter 2014 1
TABLE OF CONTENTS
LEISURE ACCESS
PROGRAM. . . . . . . . . . . . . . . . . 3
GETTING BACK TO
NATURE. . . . . . . . . . . . . . . . . . 15
ART & CULTURE
DISCOUNTS . . . . . . . . . . . . . . . 4
PHYSICAL LITERACY. . . . . . . . . 15
MAJOR PARKS. . . . . . . . . . . . . . 16
SPORT & RECREATION
DISCOUNTS . . . . . . . . . . . . . . . 5
FREE ADMISSION DAY. . . . . . . . 6
EQUIPMENT OPTIONS. . . . . . . . 7
PARKS FOR PAWS. . . . . . . . . . . 17
PUBLIC LIBRARIES . . . . . . . . . . . 18
INDOOR SWIMMING
POOLS . . . . . . . . . . . . . . . . . . 19
SNOWSHOEING. . . . . . . . . . . . . 8
CROSS-COUNTRY
SKI TRAILS . . . . . . . . . . . . . . . . . 9
VOLUNTEER
OPPORTUNITIES. . . . . . . . . . . . 20
WINTER SAFETY TIPS . . . . . . . . 21
TOBOGGANING AREAS . . . . . . . 9
REUSE CENTRE. . . . . . . . . . . . . 21
ICE SKATING . . . . . . . . . . . . . . 10
FALL & WINTER FUN . . . . . . . . 22
COMMUNITY LEAGUES. . . . . . 11
OTHER FREE RESOURCES . . . . . 23
FESTIVALS AND
SPECIAL EVENTS. . . . . . . . . 12–13
WALKABLE EDMONTON . . . . . 14
ASSESSMENT AND
SHORT-TERM COUNSELLING
SERVICES. . . . . . . . . . . . . . . . . 23
311 SERVICES. . . . . . . . . . . . . . 24
COMPUTER HELP AVAILABLE
Don’t have a computer and want to check out the websites that are in the Priceless Fun
guide? You can use a computer for FREE at any Edmonton Public Library.
If you want someone to help you use the internet, they can help at the library. See page 18
in this guide.
2 Priceless Fun
LEISURE ACCESS PROGRAM
City of Edmonton Community Services Department
Leisure Access Program
Have you heard
about the Leisure
Access Program?
The program gives low
income adults, seniors,
youth and children
from Edmonton free
use of City of Edmonton
recreation facilities and
attractions (swimming
pools, fitness centres,
Edmonton Valley Zoo,
Fort Edmonton Park
etc) and discounts on
registered programs
(daycamps, art classes,
swimming lessons
etc) for one year.
Who can get a card?
You may qualify if:
• If you are
currently on
an approved
Government
Program
for example
(AISH, Income
Support, Health
Benefits, etc.)
• Have an income
below the
low income
cut off line
• If you are a recent
landed immigrant
or refugee
How can I get a card?
You will have to apply for
the program by submitting
an application form and
required documents.
How can I get an
application form?
• At any City of Edmonton
Leisure & Sport
Fitness facilities
• At www.edmonton.
ca/lap
• By calling, 780496-4918
• 14th Floor, CN Tower
10004-104 Avenue NW
Monday - Friday
except holidays,
from 8:30-4:30pm
Experience
the
powerof
participation.
With the Leisure Access Card, the cardholder gets unlimited FREE admissions to Fort
Edmonton Park, John Janzen Nature Centre, John Walter Museum, Muttart Conservatory,
Reuse Centre, Edmonton Valley Zoo, City Arts Centre, all City of Edmonton Leisure, Sports
& Fitness facilities, outdoor swimming pools and indoor ice arenas. Plus a 75% discount on
registered programs, including River Valley Programs.
Fall/Winter 2014 3
ART & CULTURE DISCOUNTS
Is it expensive to go to arts events? Start here to find ways to save
money on art interests.
Alberta Craft Council Gallery —
FREE admission.
10186 – 106 Street
780-488-6611
www.albertacraft.ab.ca
Alberta Legislature offers FREE tours and
an interpretive centre.
107 Street and 97 Avenue
780-427-7362
www.assembly.ab.ca/visitor
Art Gallery of Alberta offers FREE
admission on the last Thursday of
every month from 6 – 9 pm for Servus
Community Access Nights. Low-cost
student memberships are available.
Save $3 on tickets by showing your
ETS ticket/pass/transfer.
2 Sir Winston Churchill Square
780-422-6223
www.youraga.ca
John Walter Museum from September
to November, Sundays from 1 – 4 pm FREE
admission.
9180 Walterdale Hill – North side of
Kinsmen Sport Centre parking lot
311
www.edmonton.ca/johnwalter
Latitude 53 Contemporary Visual
Culture Centre offers FREE admission
(donations accepted).
10242 – 106 Street
780-423-5353
www.latitude53.org
Observatory offers FREE admission.
Located south east of Telus World of
Science in Coronation Park
(142 Street and 111 Avenue)
780-451-3344
www.telusworldofscienceedmonton.com/
exhibits-events/observatory
Citadel Theatre from September to May
has Pay-What-You-Can tickets (suggest $5
to $20) for the first Sunday evening of each
main stage show. Tickets go on sale the
same day at 3 pm. Shows start at 7:30 pm.
Princess Theatre tickets on Mondays are
$6 each.
9828 – 101 A Avenue
780-425-1820
www.citadeltheatre.com
Royal Alberta Museum admission is
half price on Saturday and Sunday from
9 – 11 am.
City Hall get a FREE Self-Guided Tour
brochure at the front counter.
1 Sir Winston Churchill Square
311
www.edmonton.ca/cityhall
10337 – 82 Avenue
780-439-9100
www.rainbowcinemas.ca
12845 – 102 Avenue
780-453-9100
www.royalalbertamuseum.ca
Shadow Theatre from November to
June tickets are two for the price of one on
Tuesdays. First Saturday 2 pm viewing of
each show is pay what you can.
10329 – 83 Avenue
780-434-5564
www.shadowtheatre.org
Walterdale Playhouse from October to
July the first Thursday viewing of each show
is two tickets for the price of one.
10322 – 83 Avenue
780-439-2845
www.walterdaleplayhouse.com
4 Priceless Fun
SPORT & RECREATION DISCOUNTS
Want to get active, but not sure that you can afford it? Start here!
Boys and Girls Clubs Big Brothers Big
Sisters of Edmonton and Area offer
FREE recreational, social, and educational
programs. Their nine clubs are located
throughout the city.
780-424-8181
www.bgcbigs.ca
The Edmonton Sport Council can help
you find sport programs and clubs, register
for a team, learn about local sports events
and special programs and promotions.
780-497-7678
www.edmontonsport.com
The YMCA Opportunity Fund
discounted YMCA membership or
programs. Low income Edmontonians are
pre-approved (bring your benefit card or
Leisure Access Card to the front desk of
any YMCA). If you do not receive income
benefits you can complete an application
form. Discounted Student Pass for full-time,
adult students.
780-452-9622
www.edmonton.ymca.ca
City of Edmonton’s Leisure Access
Program — see page 3.
Canadian Tire JumpStart helps kids
ages 4 – 18, whose families cannot afford
organized sport and recreation activities
for them. The program may help pay the
costs of registration fees, transportation and
equipment.
780-429-9622 (Bill Rees YMCA)
www.canadiantire.ca/jumpstart
KidSport Edmonton Edmonton provides
registration fees for children and youth
from low-income families so they can play
in organized sports. Up to $250 per child
(January to December).
780-492-0105 or e-mail:
[email protected]
www.kidsportcanada.ca/alberta/edmonton/
Rabbit Hill has discounted tickets on
Tuesday evenings from 6 – 9 pm for lift
passes, rentals or a meal for $6 each.
Snow Valley has discounted lift tickets
for $10 on Monday to Thursday from
6:30 – 9 pm and on Saturday and Sunday
from 3 – 5 pm. On Food Bank Fridays, a
food bank donation will get you a $10 lift
ticket from 3 – 9 pm. ETS has a shuttle
to Snow Valley on Fridays. See Route 599
information for details.
Fall/Winter 2014 5
FREE ADMISSION DAY
Sunday, September 28, 2014 from 10 am to 5 pm, Edmontonians are invited to enjoy
FREE admission at select City of Edmonton owned and operated attractions and leisure,
sport and fitness facilities and partner facilities.
Please visit www.edmonton.ca/freeadmissionday after September 1, or call 311 for
more information.
Facilities offering FREE admission this year:
Leisure, Sports & Fitness Facilities
77Commonwealth Community Recreation Centre
77Terwillegar Community Recreation Centre
77Jasper Place Fitness & Leisure Centre
77St. Francis Xavier Sports Centre
77Londonderry Fitness & Leisure Centre
77Millwoods Recreation Centre
Attractions and Cultural Facilities
77Edmonton Valley Zoo
77Fort Edmonton Park
77John Janzen Nature Centre
77John Walter Museum
77Muttart Conservatory
77Prince of Wales Armouries Heritage Centre
6 Priceless Fun
EQUIPMENT OPTIONS
Want to take part in sport and recreation, but the cost of equipment keeps you at home?
Consider renting, exchanging or purchasing used equipment. (This is not a full list, nor do
we endorse any of these retailers. These suggestions are given as a starting point only.)
The BRICK Sport Central gives used sports equipment FREE to children in need,
including hockey pads, skates, bicycles, soccer, softball, rollerblades, racquets, snow sliders
and many other types of gear. Children need to be referred by individuals or agencies
(schools, government departments, community leagues and the Edmonton Police Service).
780-477-1166
www.sportcentral.org
City of Edmonton’s River Valley Programs offer instructional programs in
snowshoeing and cross-country skiing during the winter months. You can register as an
individual or as a family and the program cost includes equipment. These programs are
eligible for the Leisure Access Card. Check out www.edmonton.ca/rivervalleyprograms for
more information.
Discounted Equipment Rentals (equipment available varies by retailer, so contact them
directly for details)
77Mountain Equipment
Co-op — pick up weekend
rentals on Thursdays
and pay for only 2 days.
12328 – 102 Avenue.
77River Valley Adventure Co.
has mountain bike rentals
for $10/hour in the fall and
snowshoe rentals for $7/
hour or $25/day in the
winter. Louise McKinney
Park
77Totem Outfitters offers a
mid-week reduced rate for
equipment rentals.
7430 – 99 Street
Equipment Exchanges/
Used Sales
77At All Sports and Cycle
(13016 – 82 Street) and at
Totem Outfitters
(7430 – 99 Street) you
can trade used equipment
and get credit toward the
purchase of other used
equipment. They also both
sell used equipment.
77Second hand stores and
pawn shops may have
sporting equipment.
77Check online for
equipment swaps and used
sales.
Fall/Winter 2014 7
SNOWSHOEING
Snowshoeing, a traditional mode of transportation for Canadian Aboriginal people, remains
one of the best and most practical ways to travel on deep snow. Snowshoeing provides
transportation for exploring, bird and wildlife viewing and is great exercise too.
Most City trails are packed down, so snowshoes perform best in areas that are open,
and off the beaten track like Terwillegar Park. Check out www.edmonton.ca/attractions_
recreation/sport_recreation/snowshoeing.aspx for more information.
River Valley Programs also offer snowshoeing instructional courses with equipment.
These programs are eligible for the Leisure Access Pass. Check out www.edmonton.ca/
rivervalleyprograms for more information.
Good Snowshoeing Locations:
Borden Park
112 Avenue & 73 Street
Capilano Park
109A Avenue & 50 Street
Coronation Park
11425 – 142 Street
Emily Murphy Park
Groat Road & Saskatchewan Drive
Fort Edmonton Park
corner of Fox Drive and Whitemud Drive
Gold Bar Park
109A Avenue & 50 Street
Hermitage Park
127 Avenue & 21 Street
Jackie Parker Park
4540 – 50 Street
8 Priceless Fun
John Janzen Nature Centre
Beside Fort Edmonton Park (corner of Fox
Drive and Whitemud Drive)
Mill Woods Park
23 Avenue and 66 Street
Rundle Park
2913 – 113 Avenue
Terwillegar Park
Rabbit Hill Road — West
Victoria Park
12130 River Valley Road
Whitemud Park
Fox Drive & Whitemud Drive
William Hawrelak Park
9330 Groat Road
CROSS-COUNTRY SKI TRAILS
Edmonton is home to some of the most scenic (and FREE) cross-country ski trails in Alberta
— just minutes from your door. The City of Edmonton grooms over 40 km of trails for skate
and classic skiing and you can ski your own ungroomed tracks into ravines, open areas and
parks. Check out www.edmonton.ca/attractions_recreation/sport_recreation/crosscountryskiing.aspx for more details and trail notifications.
River Valley Programs also offer skiing instructional courses with equipment. These
programs are eligible for the Leisure Access Card. Check out www.edmonton.ca/
rivervalleyprograms for more information.
Argyll Park/Mill Creek
69 Avenue & 88 Street
(parking available at the
Argyll Velodrome)
Capilano Park to Gretzky
Drive
109 Avenue & 50 Street
Gold Bar Park
(night skiing too)
109 Avenue & 50 Street
Goldstick Park
(night skiing too)
42 Street & 101 Avenue
Twin Brooks Natural
Area
119 Street & 16 Avenue
Kinsmen Park
(night skiing too)
91 Avenue & 108 Street
Victoria Park
116 Street and River Valley
Road
Riverside Golf Course
Rowland Road & 84 Street
William Hawrelak Park
9330 Groat Road
Terwillegar Park
Rabbit Hill Road — West
TOBOGGANING AREAS
Bring your family or gather some friends to enjoy the thrill of tobogganing. These FREE
hills are maintained by the City of Edmonton for safe sliding with run outs, safety signs and
reduced hazards. For current conditions, check out
www.edmonton.ca/attractions_recreation/sport_recreation/tobogganing.aspx.
Emily Murphy Park
Emily Murphy Park Road &
Groat Road
Government House Park
Groat Road & River
Valley Road
Gallagher Park
97 Avenue & 92 Street
Rundle Park (Walton’s
mountain and ACT hill)
113 Avenue & 29 Street
Whitemud Park North
13204 Fox Drive (and
Keillor Road)
Tobogganing Safety
77Wearing a helmet is recommended.
77Teach children to kneel or sit down on their toboggan.
77Make sure the route is clear before going down a hill. Remember: the people below
you have the right-of-way.
77Once you reach the bottom, move out of the way and watch out for people coming
down the hill.
77Remember to slide down the middle of the hill and climb up the side.
77Always stay in control of your sled.
77Avoid running into the straw bales. They freeze and become very hard.
77Always check for icy conditions before you go down the hill.
77Temporary closures can occur during periods of unsafe conditions. Please obey
all signage.
Fall/Winter 2014 9
ICE SKATING
Indoor Arenas
The City of Edmonton offers FREE public skating including public skate, parent & tots/sticks
and pucks, and seniors skating.
Schedules available online at www.edmonton.ca/arenas or call 311. Please check the
schedule before going to a rink as hours may change without notice.
The Brick Sport Central (mentioned on page 5 of this guide) may be able to
help you get skates and a helmet.
Bill Hunter Arena
9200 – 163 Street
Coronation Arena
13500 – 112 Avenue
Kenilworth Arena
8311 – 68 A Street
Oliver Arena
10335 – 119 Street
Callingwood
Twin Arena
17740 – 69 Avenue
Crestwood Arena
9940 – 147 Street
Kinsmen Arena
1979 – 111 Street
Donnan Arena
9105 – 80 Avenue
Londonderry
Arena
14520 – 66 Street
Russ Barnes
Arena
6725 – 121 Avenue
Castle Downs
Arena
11520 – 153
Avenue
Clairview Arena
3804 – 139 Avenue
Opening Fall 2014
Confederation
Arena
11204 – 43 Avenue
George S. Hughes
South Side Arena
10525 – 72 Ave
Glengarry Arena
13340 – 85 Street
Grand Trunk
Arena
13025 – 112 Street
Meadows
2704 – 17 Street
Opening Fall 2014
Michael Cameron
Arena
10404 – 56 Street
Terwillegar
Community
Recreation Centre
2051 Leger Road
Tipton Arena
10828 – 80 Avenue
Westwood Arena
12040 – 97 Street
Mill Woods Arena
7207 – 28 Avenue
Ice Skating Safety
77Wearing a helmet is recommended.
77Only maintained ice is safe ice, but obey all signs that are posted. Ice needs to be
4 – 6 inches thick to be safe.
77Skate in the same direction and at the same speed as the crowd.
77Move to the side if you are unable to keep up with the flow of the crowd.
10 Priceless Fun
COMMUNITY LEAGUES
Welcome to Your Community League — A Place
Where Neighbours Meet and Great Things Happen
Community leagues are about bringing neighbours together, establishing friendships and
enjoying activities, programs and events that are close to home. By becoming a member of
your local community league, you have the chance to:
77Meet and have fun with your
neighbours in parent groups, play
groups, assorted social activities or
special times at your local pool, gym
or ice arena.
77Join in for special League bookings at
your local pool, gym, community
hall, or ice arena.
77Have access to skating rinks, tennis
courts and community sports teams
such as soccer, basketball and hockey.
77Have a say in planning your parks,
playgrounds, green spaces and
local zoning.
77Get discounts at City Recreation
Centres, tourist attractions and major
league sporting events.
77Help make your neighbourhood a
better place to live through programs
such as Balconies and Front Yards in
Bloom, Neighbourhood Watch and
Community Gardens.
To find your league, visit www.efcl.org and click on the league directory or call 780-437-2913.
September 20, 2014 is Community League Day. Over 100 leagues around the City
will be hosting a fun event featuring arts, sports, barbecues, pub nights, carnivals, harvest
fairs, and more! Check out www.efcl.org to find an activity near you.
Community League Operated Outdoor Skating Rinks
in Your Neighbourhood
Enjoy skating with your friends and family at one of Edmonton’s community league rinks.
Skate for exercise or just for fun. Skating is FREE with a community league membership —
just remember to wear your skate tag. If you are not a member, call your league to find out
how to buy a membership.
Please note that each community league independently operates their own rink and sets
their own hours. Check with your community league, your community league newsletter,
or at www.efcl.org/EFCLActivities/SkateTimesMoreWinterFun/tabid/212/Default.aspx
City Operated Outdoor Rinks
Castle Downs Park
153 Avenue & 115 Street
Victoria Park Oval
12130 River Valley Road
William Hawrelak Park
9330 Groat Road
City Hall
#1 Sir Winston Churchill
Square
Jackie Parker Park
44 Avenue & 50 Street
Legislature Grounds
97 A Avenue & 109 Street
Mill Woods Park
23 Avenue & 66 Street
Rundle Park
113 Avenue & 29 Street
Fall/Winter 2014 11
FESTIVALS AND SPECIAL EVENTS
To find out what is happening at any time of the year in Canada’s Festival City, check out:
77FREE newspapers or the Sun and Journal online
77www.exploreedmonton.com/festivals-and-events/winter
77www.festivalseekers.com/edmontonfestivals
September 20: Community League
Day Wherever you are in Edmonton,
something awesome will be happening
right in your own neighbourhood. Fall
festivals, BBQs, carnivals, harvests, and
more will all be taking place in every
neighbourhood in Edmonton. Many
events are FREE so come get to know your
neighbours! 780‑437-2913 www.efcl.org
and click on Community League Day.
September 26 – 28: Alberta Culture
Days Three exciting days of events that
showcase Alberta’s arts, multicultural,
heritage and non-profit/voluntary
organizations, creative industries, and
individual artists. Local organizations will be
hosting FREE and low cost events. For more
information about these and other events
visit www.culture.alberta.ca/culturedays.
November 11: Remembrance Day
Attend one of the many Remembrance
Day ceremonies taking place throughout
the city in honour of our veterans. Event
locations include the Legislative Grounds,
the Butterdome and the Beverly Cenotaph.
November 15: Christmas on the
Square Holiday Light Up The lighting
up of the massive Christmas tree in Sir
Winston Churchill Square along with live
holiday entertainment and an amazing
fireworks show. Come out to the Square for
an afternoon of fun leading up to the light
up ceremony. Admission is FREE. For more
information call 780-424-4085 or online at
www.edmontondowntown.com.
November 22: All is Bright An outdoor,
culturally unique event on 124 Street that
celebrates the coming of the winter season
through light installations, entertainment,
and fun family programming. Everyone
is welcome to this FREE festival. For more
information check out their website at
www.allisbright124.ca
12 Priceless Fun
December 1 – 31: Celebrate the
Season Festivities begin with a choir
performance in the rotunda at the Alberta
Legislature and the Celebrate the Season
light up. Most noon hours and evenings
listen to FREE choir performances in the
rotunda. FREE hot chocolate is available
most evenings. Check the website at www.
assembly.ab.ca/visitor/annualevents.html
December 5 – January 2: Candy Cane
Lane The colourful light displays and
unique decorations bring out the magic of
the season for young and old alike. Drive,
or dress warmly and take a FREE walk
down 148 Street between 92 and 100
Avenues. Visitors are asked to bring a nonperishable food donation for Edmonton’s
Food Bank. Check their website at
www.candycanelane.ca for updates.
December 7: Jingle On — Indoor
Santa Claus Parade Families of all ages
are encouraged to stake their spot in the
Downtown pedways linking Commerce
Place, Manulife Place and the Edmonton
City Centre Malls for an amazing line
up of entertainment. This FREE event is
from 10:00 am to 12:00 noon. Colourful
floats, mascots, dancing groups, and
marching bands will wind their way
through the downtown pedways. For more
information call 780-424-4085 or online at
www.edmontondowntown.com.
FESTIVALS AND SPECIAL EVENTS
December 31: First Night
Celebrations Downtown Ring in the
New Year at Western Canada’s largest
FREE New Year’s celebration. This family
event features both indoor and outdoor
activities and entertainment for all ages.
For more information call 311 or visit
www.edmonton.ca. Don’t forget that the
Edmonton Transit service offers FREE bus
service from 6:00 pm on December 31 to
3:30 am on January 1.
January 10 – 11: Deep Freeze: A
Byzantine Winter Festival This
FREE festival brings together Ukrainian,
Franco-Albertan, Franco-African, First
Nations and South American communities
to celebrate their diverse cultures and
revel in the magic and beauty of winter.
Activities include authentic cultural winter
games, snow wagon rides, ice skating
with FREE skates available for use, winter
mini golf, street hockey and a deep freezer
race. On 118 Avenue, between 90 and
94 Street. Call 780-471-1580 or go to
www.deepfreezefest.ca
January 23 – February 1: Ice on Whyte
Festival Visit the International Ice Carving
Competition to enjoy ice sculptures, live
music, skating, a giant ice slide and an
interactive children’s play area where they
can learn to carve like the professionals.
FREE skates are provided by Sport Central
for skating. Festival sponsors are listed
on the website and many of them have
2-for-1 festival admission coupons. See the
website at www.iceonwhyte.ca for more
information.
February 13 – 23: Silver Skate Festival
This FREE festival offers a snow Sculpture
Garden, jam-can curling, magical Silver
Skate Folk Trails, live entertainment, a Fire
sculpture and skating with FREE skates
available to use. The festival is in Hawrelak
Park at 9930 Groat Road. Go to www.
silverskatefestival.org or call 780-488-1960
for more information.
February 16: Family Day Festivities
In support of Family Day, the Downtown
Business Association of Edmonton
collaborates with nearly a dozen downtown
venues for FREE and/or low-cost Family
Day fun. Activities in the past have ranged
from roving entertainers, folk dance
performances, ice skating, swimming,
movie matinees, crafts, face painting, sleigh
rides and more. Call 780-424-4085 or visit
www.edmontondowntown.com for more
information.
February 16: Winterfete
Winterfete is Alberta’s capital Family Day
event at the Alberta Legislature. Indoor and
outdoor activities to keep the whole family
entertained. Live entertainment, wagon
rides, a kid’s carnival, skating and more.
Check the website at www.assembly.ab.ca/
visitor/annualevents.html
February 4: Winter Walk Day Join a
FREE winter walk in you’re area. Go to
www.shapeab.com for details.
February 6 – 8: Flying Canoe
Adventure Walk Starting at the Mill
Creek trail head at 7 pm (around 83
Avenue and 95 Street), join in a FREE walk
through the lantern lighted ravine with
some surprise stories, characters, statues,
singers, and other fun along the trails. Hot
chocolate and children’s activities are also
available. Contact La Cité Francophone at
780-463-1144 or www.thecityoflight.ca for
more information.
Fall/Winter 2014 13
T HE R IVER V ALLEY A LLIANCE
11/2010
Cert no. SW-COC-2083
LOTTERY FUND
ALBE RTA
WALKABLE EDMONTON
The River Valley
Allia
nce
(RVA
)
is
a
collaborative of the
seven municipa
lities
own
ing
land
in the Capital Region’s
North Saskatch
ewan
Rive
r
Valle
y. The partners in the
RVA share
a
com
mon
goal
—
to preserve, protect and
enhance
the
river
valle
y
park
system for the year-round
accessibility and enjoyment
of its citizens and visitors.
For more
infor
mati
on
on
The
River Valley Alliance
and the Capital Region’s Rive
r Valley Park please visit:
www.rivervalley.ab.ca
Winter can be a challenging time to stick to your physical activity routine. So how do
you remain active when the weather outside seems to be a barrier? Embrace winter! Try
activities listed in this guide and:
erations to come
The River Valley Alliance
pedway system
77Joining a mall walking club
77Bundling up and walking outside
Creating a legacy… for gen
77Snowshoeing
77Walking the downtown
with friends.
One of the easiest ways to get active is to walk, even in the winter. Walking is FREE, fun and
good for you and your family.
Walking can also help build community. While out walking, you meet your neighbours, get
some exercise, visit local shops and enjoy public spaces. You also become the “eyes on the
street” that enhance safety and reduce crime.
Check out the website www.edmonton.ca/walkable for information on walking, local
destinations, walking clubs, walking routes and maps.
Over 40 neighbourhoods have created a series of 29 Communities on Foot Maps which
show you measured walking routes, walking paths, bike trails, schools, stores, and other
places in your neighbourhood. You can find FREE copies of these maps at
www.edmonton.ca/walkmap or your local library.
ge of
ular.
rrec
ALBE RTA
grams
or
de:
You can also download the apps
of the Communities on Foot
Maps or the River Valley Maps
for your iPod or iPhone at the
Apple App store. If you do not
have a computer, you can call
311 for more information or
get these resources mailed
to you.
River Valley Trail Map
EDMONTON —
CITY CENTRE
r
The City of Edmonton also has
over 150 kilometres of trails in the
river valley. Did you know many
of these trails are also cleared
during the winter when the snow
accumulation is greater than 2.5
cm? There is now a tremendous
map series featuring these trails.
Look for these FREE maps at
City facilities or online at www.
edmonton.ca/rivervalleymaps.
LOTTER Y FUND
T HE R IVER V ALLEY A LLIANC
E
ALBE RTA
LOTTERY FUND
T HE R IVER V ALLEY A LLIANC
E
ALB ERTA
LOTTER Y FUND
14 Priceless Fun
T HE R IVER V ALLEY A LLIAN
CE
T HE R IVER V AL
h your
6 feet).
ALB ERTA
LOTTE RY FUND
Map Information
GETTING BACK TO NATURE
There are 1,440 minutes
in a day, schedule 30 of
them for walking!
Why not spend some time in the great outdoors this fall and winter? Here are some ideas
about getting back to nature:
Would your group like a visit from a City of Edmonton Park Ranger? Park Rangers may be
available to do a FREE educational presentation for your group! One option is a Lost in the
Woods Presentation (geared toward children aged 7 – 11) that teaches survival skills and
safety with an urban twist, but presentations can be modified to suit most ages, including
adults. Groups of 15 – 30 are preferred. Presentations can be done indoors or out at your
meeting location! For more information, please contact Amanda at 780-496-2980 or
[email protected].
From September to November, there are many places in the City of Edmonton to view
amazing fall foliage, and all for FREE! Check out these great spots or see if you can find
your own favourite spot:
77Whitemud Creek
77Mill Creek Ravine
77Keillor Pathway
77Legislature Grounds
7797 Street from 137 – 144 Avenues
77University of Alberta campus
77Hawrelak Park
77River Valley
Are you interested in learning about our local natural area parks? Check out the FREE
Urban BioKit, a colourful workbook full of activities to explore the wonders of nature in
Edmonton.
www.edmonton.ca/city_government/documents/Edmonton_BioKitLOW.pdf
The
maj
orit
y
of
the
rive
r
vall
ey’s 150+ kilometers of trail
are
shared use pathways open
to cycling. There are trails for
every skill level and provide
a great way to explore the riv
valley. Find out more at: ww
w.edmonton.ca/cycling
PHYSICAL LITERACY
Cycling
Physical literacy is a collection of basic movement and sport skills such as running, jumping,
skipping, catching, throwing and kicking. The earlier children correctly learn these skills, the
more “fluent” and confident they will be in physical activity. That confidence affects every
part of their lives, from school to social situations. With physical literacy, they will have more
fun in a variety of sports and they will be more likely to be active (and healthier) for the rest
of their lives.
s go
Physical literacy does not just happen on its own. It is a “vocabulary” of movement that has
to be learned.
r
The North Saskatchewan Rive
r that flows through the vall
ey accommodates a wide ra
recr
eati
ona
l
opp
ortu
niti
es
and
programs. Boating and
fi
shin
g
on the river are very po
Check out the City’s River Rec
reation Guide for more informa
tion: www.edmonton/riv
The River
The River Valley is used year
round for recreation. For win
ter-specific activities and pr
such
as:
ska
ting
,
tob
ogg
anin
g,
sno
wboarding or downhill
skiin
g,
cross country skiing
trails cleared for winter running
and walking, have a look at the
Winter Recreation Gu
www.edmonton.ca/winterrec
Physical Literacy Increases Sports Skills
e
To learn this “physical” vocabulary, children need to start learning basic movement skills in
early childhood, before they even start learning their ABCs and 123s. Basic movement skills
eventually grow into more refined sport and physical activity skills.
Should kids specialize in one sport from an early age? When researchers look at top
athletes across a range of sports, the majority of them are distinguished by broad athletic
ability from playing a variety of sports as children. Physical literacy research also promotes
developing a wide range of physical, mental, and emotional skills in children, rather than
focusing on only one set of skills (i.e. kicking).
a you
ingly.
re you
to
in
Parents are suggested to encourage their children to try out a range of opportunities and
activities and skills, and to remember than ‘un-organized’ sports (i.e. playing games with
friends in the park or on the street) are as important to the young athlete as organized
sports are.
trail
ct all
Winter
Edmonton’s river valley and
ravines host 14 different des
igna
ted off-leash areas. Lea
dog on trails outside of the off
-leash areas, and use a leash
no longer than 2 metres
Help keep parks clean and hea
lthy for everyone by picking
up after your dog.
For more information
che
ck
the Parks for Paws Brochure
or go to:
www.edmonton.ca/petsinth
epark
Walking the Dog
Adapted from: http://activeforlife.com/specializing-early-is-bad-idea/
Fall/Winter 2014 15
MAJOR PARKS
Edmonton’s “Ribbon of Green”
There is more green space in Edmonton than in any other city in Canada. Edmonton has
a total of over 460 parks, open to the public between 5:00 am and 11:00 pm daily. Park
buildings close at dusk.
The opportunity to be outside and enjoy the fresh air does not need to stop just because it
is cold. Enjoy one of your local parks by packing a thermos of hot chocolate, layering your
warm clothing and enjoying the fall colours; in the winter listen to the snow crunch under
your boots.
Listed below are just a few of the FREE major parks within our “green” city.
Borden Park
112 Avenue & 73 Street
Gold Bar Park
109A Avenue & 50 Street
Mill Creek Ravine
82 Avenue & 95A Street
Callingwood Park
69 Avenue & 178 Street
Goldstick Park
4210 – 101 Avenue
Mill Woods Park
2730 – 66 Street
Capilano Park
109A Avenue & 50 Street
Government House Park
Groat Road & River
Valley Road
Queen Elizabeth Park
10380 Queen Elizabeth Park
Road (construction)
Hermitage Park
127 Avenue & 21 Street
Rainbow Valley Park
13204 – 45 Avenue
Jackie Parker
Recreation Area
4540 – 50 Street
Rundle Park
2909 – 113 Avenue
Castle Downs Park
153 Avenue & Castle
Downs Road
Coronation Park
11425 – 142 Street
Dawson/Kinnaird Park
10336 – 89 Street
Emily Murphy Park
Groat Road &
Saskatchewan Drive
Gallagher Park
9411 – 97 Avenue
16 Priceless Fun
Kinsmen Park
9100 Walterdale Hill
Laurier/Buena Vista Park
134 Street & Buena
Vista Road
Louise McKinney Park
9529 Grierson Hill
Terwillegar Park
10 Rabbit Hill Road
Victoria Park
12130 River Valley Road
Whitemud Park
Fox Drive & Whitemud Drive
William Hawrelak Park
9330 Groat Road
Inside you’ll find
the locations and
rules of all the off
dog-owner
leash
site
s
in
Edm
ont
on.
• Check the Cit
y Map, find a loc
atio
inside for the site
n and look
• Remember! Kee description.
p your dog on
leas
h when
coming and goi
ng
• On location, che from sites.
ck the posted ma
p for the
site’s boundary.
•
oad
Animal Car
e
&
Control Centre
13550 – 163 Stre
et
Stony Plain Road
Yellowhead Trail
at R
Gro
where to walk
dogs on-leas
breed
restrictions
137 Ave
ACCC Centre
97 Street
As a dog owner
, it's
your resp
ons
ibil
ity
to
know where dog
s are
allowed both on
and
off leash.
What are the dog gone rules?
h
Beyond your yar
d, keep your pet
on a leash.
Walk
you
r
dog
on
-lea
sh along:
• any trail (mo
re than 0.5m wid
e)
on parkland;
Anthony Henda
y Drive
170 Street
142 Street
PARKS FOR PAWS
•
Are you not sure about the rules for walking dogs in the City of Edmonton? The City’s
Animal Licensing and Control Bylaw and Parkland Bylaw help protect the safety of you,
your neighbours and your pet.
153 Ave
Anthony Henda
y Driv
City Boundary
where to walk
dogs off leash
For more det
aile
d
maps, visit
www.edmonton.
ca/p
(keywords: off leas arks
h)
License your dog.
Clean up your pet’s defecation.
Keep your pet on a leash no longer than 2 metres in length.
PARKS FOR PA
WS
Enjoy the privile
ge of walking you
r dog in one of
efforts, green spa
Edmonton’s 40
ces around the
off leas
city
small neighbour
hav
e
bee
n established
hoo
d
site
as
.
Par
The
ks for Pa
larg
er parks in the rive
parks and trails
are multi-use;
r valley are ofte
please lead by exa
n mor
mple and be a
considerat
ence,
r dog.
hool
nd
only
off leash
ochure!
from
wed in.
zled at
—
if it
dlife.
o voice
ep
ectious
wl;
an
—
lly
s
nd
!
off leash PARK
S FOR PAWS
our dog in
c, restrain
users and
Your pet must be on a leash when you are not in your yard. Use a leash on any parkland
trail more than 0.5 metres wide and on city boulevards.
Keep dogs 10 meters away from:
School grounds
Sports
finefields
s
Golf
courses
No lice
nce
Failure
Off
trailto outside
off-leash
area $250
remove dog
defecation
$100
Dog attack
boundaries
$100 – $2500
Dog out of con
Playgroundstrol
$100
Dog off leash in
Picnic
sites a non-designated area $100
Dog on school
ground, playgro
und,
, golf course,
orpicn
Parkic site
buildings
androafacilities
dway
flower beds
$100
Fail
Offuretrail
inside community
to display dog lice
nse tag
$100
league parks
Fail
ure to carry a leas
what if your be
st friend got los
t?
y:
Last year Edmont
on's Animal Car
e & Control
Cen
tre
rec
eive
d
alm
Thankfully we retu ost 3,200 lost dogs.
rned more than
of the
two thirds
m
to
the
ir
fam
licensed. Unclaim ilies because they were
ed adoptable dog
Edm
s go to the
ont
on
Hum
ane Society. You
r licence fees
help dogs get
bac
k
home or to be
adopted.
Purchase a licence
online at
ww
w.e
dm
on
ton
.ca/petlicences;
in person at Ani
mal Care & Con
trol Centre,
135
50
–
163
Stre
et;
Development, 5th or Planning and
Floor, 10250 –
101 Street.
In the City of Edmonton, you must:
PARKS F OR PAWS
your guide to
off leash area
s
h
$100
The City of Edm
onton has a no
tolerance policy
with owners wh
o do not license
their pets.
Off-leash sites
co
ntac
all 31
Edmonton
hast41us
sites(cwhere
your1)
dog
Parks for Paw
s website
w.edm
canww
run
andontplay
a leash. Some
on.ca without
(keywords: off leas
h)
Park Ran
off-leash
areas
gers are in river valley parks,
www.edmonton.
ca/parks
some
are
on
undeveloped
land,
and
Email: parkranger
[email protected]
stillVolothers
in neighbourhood
parks.
unteerare
Park Patrol
AllRep
sites
boundaries
but are not
orthave
Hazard
s
fenced. Area maps with boundaries are
posted at each site and on the internet
at www.edmonton.ca/parks. Remember
Animal Care &
Contro
toww
keep
your dog
on-leash
l Centrewhen
w.edmonton.ca/p
ets
13550 – 163
coming
andStre
going
from off-leash sites.
et
Dogs Off-Leash
Ambassador Program
Want to be a Dogs Off-Leash
Enjoy oneatof
Ambassador
anth
off-leash
e mansite?
y pet
friendly evare
envolunteers
Ambassadors
ts in Edmwho
onton
keep sites safe, user friendly and fun.
Call 311 or visit www.edmonton.
ca/OffLeashAmbassador for more
information.
Fall/Winter 2014 17
PUBLIC LIBRARIES
Books and a wholelot more!
Become an EPL member for FREE and enjoy:
77FREE, easy and convenient access to computer services.
77Over 6.5 million items in our physical and digital collections.
77Over 12,000 FREE programs and events available each year for people of
all ages and interests.
77FREE research assistance.
77FREE unlimited Wi-Fi access.
77A FREE hour of daily computer use for internet or word processing and printing services.
77FREE one-on-one tech help with friendly EPL staff to get instruction on topics such as
computer basics, the Internet, email, word processing and social networking services
like Facebook and Twitter.
77Services and materials for people with disabilities including home service, large print,
Braille and talking books.
EPL’s incredible content includes books, magazines, graphic novels, movies, music CDs,
video games, world language materials, eReaders, eBooks, eMusic, audiobooks and over
100 databases including same-day newspapers from around the world.
Beyond our incredible content, amazing services and superb programs, you receive expert,
personal service you can’t get anywhere else. Our library staff are here to help you find
what you need – for FREE. If you do not have your library card yet, sign up for one at any branch or online at www.epl.
ca/signup. Library cards are FREE for all Edmontonians!
For further information, phone or drop in at your neighbourhood branch or visit
www.epl.ca. Programs and events at your local library are also listed online
Call each library for Individual hours of operation:
Stanley A. Milner,
Downtown
7 Sir Winston
Churchill Square
780-496-7000
University of Alberta,
Cameron
1-40 Cameron Library,
U of A
780-248-1662
Mill Woods
601 Mill Woods
Town Centre,
2331 – 66 Street
780-496-1818
Abbottsfield,
Penny McKee
3410 – 118 Avenue
780-496-7839
Highlands
6710 – 118 Avenue
780-496-1806
Riverbend
460 Riverbend Square
780-944-5311
Idylwylde
8310 – 88 Avenue
780-496-1808
Sprucewood
11555 – 95 Street
780-496-7099
Jasper Place
9010 – 156 Street
780-496-1810
Strathcona
8331 – 104 Street
780-496-1828
Lois Hole
17650 – 69 Avenue
780-442-0888
Whitemud Crossing
Whitemud Crossing
Shopping Centre
4211 – 106 Street
780-496-1822
Calder
12522 – 132 Avenue
780-496-7090
Capilano – 201
Capilano Mall
5004 – 98 Avenue
780-496-1802
Castle Downs
106 Lake Side Landing,
15379 Castle Downs Road
780-496-1804
18 Priceless Fun
Londonderry
110 Londonderry Mall,
137 Avenue & 66 Street
780-496-1814
Woodcroft
13420 – 114 Avenue
780-496-1830
INDOOR SWIMMING POOLS
Get wet, get fit and have fun at our Leisure, Sport & Fitness Centres. With a Leisure Access
Card, admission is FREE (see page 3). Call 311 for swim times or visit
www.edmonton.ca/attractions_recreation/sport_recreation/recreation-centres.aspx.
A.C.T. Aquatic & Recreation Centre
2909 – 113 Avenue
Kinsmen Sports Centre
9100 Walterdale Hill
Bonnie Doon Leisure Centre
8648 – 81 Street
CLOSED August 1 – October 14, 2014
Londonderry Fitness & Leisure Centre
14528 – 66 Street
Commonwealth Community
Recreation Centre
11000 Stadium Road
Confederation Leisure Centre
11204 – 43 Avenue
CLOSED January 1 – March 31, 2015
Eastglen Leisure Centre
11410 – 68 Street
Grand Trunk Fitness & Leisure Centre
13025 – 112 Street
Hardisty Fitness & Leisure Centre
10535 – 65 Street
CLOSED January 1 – March 31, 2015
Mill Woods Recreation Centre
7207 – 28 Avenue
O’Leary Fitness & Leisure Centre
8804 – 132 Avenue
CLOSED January 1 – March 31, 2015
Peter Hemingway Fitness & Leisure
Centre
13808 – 111 Avenue
Scona Pool
10450 – 72 Avenue
Terwillegar Community
Recreation Centre
2051 Leger Road
Jasper Place Fitness
& Leisure Centre
9200 – 163 Avenue
CLOSED November 15, 2014 –
January 31, 2015
Fall/Winter 2014 19
VOLUNTEER OPPORTUNITIES
Did you know that over 13,000 Edmontonians volunteer for the City of Edmonton every
year? Volunteering for the City gives you the opportunity to get involved and connect with
members of your own community! Opportunities exist in all corners of the city and are
flexible to meet your own volunteer goals.
Why Not Volunteer with the City of Edmonton?
What are the benefits?
77Make a difference in
your community.
77Influence decisions.
77Make connections and
establish relationships.
77Build new skills.
77Enhance your resume.
77Have fun.
77Promote healthy
77Help others while
spending time
together as a family.
recreation and develop
life skills in your
children.
What are your interests? We have opportunities with:
77Recreation Centres
77City of Edmonton
Attractions
77Reuse Centre
77Capital City Clean Up
77Master Composters
Program
77Edmonton Police
Service
77Partners in Parks
77Agencies and Boards
77Festivals and
Special Events
77River City Clean Up
77Off-Leash Parks
Clean Up
77Parks Patrol
77Parks Stewards
Program
For more information on the steps to becoming a volunteer, call 311 or visit
www.edmonton.ca/volunteers. You can even apply to volunteer online.
You can be a Snow Angel for a neighbour this winter! For some Edmontonians, particularly
seniors and persons with disabilities, moving snow can be difficult and even dangerous.
They need your help — they need a snow angel! Watch for people in your neighbourhood
who could use help shovelling their sidewalks and driveways and ask if you can help them.
You can also pick up free sand to add traction to your neighbour’s sidewalk from the boxes
at any Edmonton Community League. Remember to bring a container to fill.
20 Priceless Fun
WINTER SAFETY TIPS
Safely enjoying the outdoors
Stay Safe and Warm This Winter
77Keep children warm. A number of light or medium weight layers of clothing are
warmer than a single layer — for both you and your children.
77Most heat is lost through the top of the head. Wear a hat when it is cold to keep your
body warm.
77Set a time limit for playing outside in the cold. Bring your children inside every so
often to get warm.
77Children can be strangled by a cord or scarf. Remove all cords and drawstrings from
their clothing. Use a neck warmer instead of a scarf. Use mitten clips instead of strings.
77Do not try to cross ponds, creeks or rivers unless a sign says it is safe to do so.
Signs and Symptoms of Trouble
77Frostbite is the freezing of body parts — most often the nose, cheeks, ears, toes and
fingers. Watch for red swollen skin that feels like it is tingling or numb. Warm the area
slowly with your hands or warm (not hot) washcloths. Do not rub the frostbitten skin.
If the numbness lasts for more than a few minutes, get medical attention.
77Hypothermia is a condition where your body loses heat faster than it can make it.
Watch for stumbling, mumbling, fumbling and grumbling. This includes severe
uncontrolled shivering, weakness, exhaustion and difficulty with decision-making. If
you think someone has hypothermia, they need medical attention.
REUSE CENTRE
Want to do your part to reuse as well as have fun? The Reuse Centre offers (and accepts) a
variety of items such as arts and crafts supplies, office and school supplies, paper and plastic
products and much more. For $5/purchase, you can fill a bag with great reusable items to
keep you busy! You can use your Leisure Access Card for FREE access to the Reuse Centre.
The reuse centre also offers workshops where you can learn to reuse everyday items and
turn them into creative crafts. A Reuse Crafter can come to your school, organization or
community event to host an interactive crafting workshop. Various crafting workshops are
available to accommodate age and abilities. Make fun, colourful crafts while learning about
the Reuse Centre!
Check out their blog at
www.reuseitedmonton.
blogspot.ca to get
great ideas for crafts.
Visit the reuse centre
at their new location
6835 – 83 street
(corner of Argyll road
and 83 St). Contact
them at 780-442-4380
or search for them on
www.edmonton.ca/
reusecentre.
Fall/Winter 2014 21
FALL & WINTER FUN
Looking for some delicious fall flavours?
Apples are ready in the fall and many people with apple trees in Edmonton are more than
happy to share their apple harvest. Just ask your neighbour before you take any.
Here’s a simple applesauce recipe to use some of the extra apples:
77Peel the apples, remove the cores, and 77Put the lid on the pot and cook them
slice them.
over medium high heat for about 30
minutes or until soft.
Put
the
apples
slices
in
a
pot.
77
77Apples can then be mashed with a
77Add a cup of apple juice, apple cider,
fork or potato masher or blended for a
or water. Squeeze in the juice from
smoother applesauce.
one lemon.
77Now get creative! You can add brown 77Store in the fridge. Applesauce can be
eaten with pork chops, over pancakes,
sugar, maple syrup, agave nectar,
on top of french toast, over ice cream,
honey, or no sweeteners.
or on its own.
For
spices
you
can
add
cinnamon,
77
nutmeg, allspice, ground cloves, or no
spices. Kids love to experiment with
different flavours so let them explore.
Salsa can also be made with seasonal ingredients. If you did not grow your own tomatoes,
neighbours may have extra tomatoes they want to share. This is another chance for kids to
experiment with flavours. Salsa ingredients include tomatoes, peppers, onions and garlic.
Vegetables are cut to the size you want and cooked on the stove until softened. If you want
to follow a recipe look for one online or in a cookbook from the library.
How about making a Winterscape?
Celebrate winter in the city and keep our neighbourhoods looking beautiful! Why not
create a Winterscape in your yard, community hall, building or school?
What is a Winterscape? Use your imagination to create winter-themed scenes, snow
creatures, sculpture gardens, ice ornaments and more. Add lights and coloured ice to plant
material. Consider hosting a Winterscape-building party with family, friends or neighbours.
For ideas and inspiration go to www.edmonton.ca/environmental/conservation_landscaping/
winterscapes.aspx. You can also nominate Winterscapes in your neighbourhood for an
award at this website.
For a simple Winterscape decoration you will need dishes (disposable pie plates work well),
string, water, and small colourful objects such as berries, twigs, shells, dries leaves, holly,
artificial flowers, or coloured paper.
77Fill the dishes with water.
77Place the string in the water so it will
freeze in place. This will be used to
hang the ornament when it is frozen.
77Arrange the objects in the water, but
don’t be too concerned with their
placement because they will move.
77Place the dishes outside to freeze.
77When they are frozen, the ornament
can be removed from the plate and
hung in a tree or placed on the
ground outside.
You now have a colourful outdoor
ornament!
22 Priceless Fun
OTHER FREE RESOURCES
211 Services
It is difficult to know what programs or services exist. 211 Edmonton can help. 211
connects people to the right programs and services in Edmonton. Speak to someone who
can help you find the services you need today.
We can help you find:
77basic needs (food, clothing, shelter and financial support)
77employment resources
77parenting support
77counselling/support groups
77health care
77legal services
77volunteer opportunities
77and MUCH more...
All you have to do is dial 2-1-1. It is FREE, confidential and available 24 hours a
day, 7 days a week.
If you are having trouble connecting to 211 or if 211 is not yet available in your area, call
780-482-INFO (4636).
English not your first language?
211 can offer FREE support in over 170 different languages with the help of a
tele-interpretive service.
ASSESSMENT AND SHORT-TERM
COUNSELLING SERVICES
Feeling overwhelmed, and need direction?
The Assessment & Short-Term Counselling (ASTC) unit is staffed by professional social
workers who know and understand relationships, community resources and supports.
ASTC assesses concerns to improve the lives of families and people, improve personal and
community safety and provide quick and important support. ASTC FREE phone lines and
staff are available to ALL citizens of Edmonton. You will have a chance to talk about your
concerns with a social worker, determine your eligibility for services and/or get resources.
We can help with your concerns by:
77Offering counselling on daily life
stresses, relationships, challenges with
family members, violence and abuse.
77Arranging referrals to finance, housing,
community and recreation resources.
77Increasing your awareness, knowledge
and access to city wide programs and
services and in some cases advocate
for you.
77Connecting with community
based staff to support you in your
community.
To learn if our services fit your needs and speak privately with a professional social worker,
call 780-496-4777, Monday to Friday, from 8:30 am to 4:30 pm.
Fall/Winter 2014 23
311 SERVICES
For City of Edmonton program registration and service information call 3-1-1.
Callers using TTY call 780-944-5555 to be connected with a 311 agent.
311 agents are available 24 hours a day, every day of the year to help citizens
with:
77Bus schedules and information
77Program registration & bookings
77Facility and program information
77Commendations and comments
77Residential and business inspections
and permits
77Bylaw complaints
77Information on City programs
and services
Help yourself with 311 online any time! Visit the City of Edmonton website
www.edmonton.ca where you can:
77Find information on all City
programs and services
77Search for bus schedules or plan
a bus trip
77Register for a City program
77Renew a pet license
77And so much more!
Special telephone assistance
Non-English speaking callers may request the help of an interpreter. The 311 agent will
connect with a FREE external interpretive service to assist with the call.
New to Edmonton?
Edmonton has a Citizen and New Arrival Information Centre located in City Hall. This
centre helps new arrivals to Edmonton get settled. An Interpretive service is available in 150
languages to help people who do not speak English. A Newcomers Guide is available in 9
languages. The guide can be found at the Citizen and New Arrival Information Centre or
online at www.edmonton.ca/newcomers.
Find My Local
You can view a list of links to facilities and services in your neighbourhood or near your
home. Check out www.edmonton.ca/neighbourhoods and click on the find my local link.
24 Priceless Fun